2015 JEEP CHEROKEE service

Bulb Number
Rear Tail/Turn/Stop LampsLED ( Serviced at an Authorized Dealer)
Center High Mounted Stop Lamp (CHMSL)LED (Serviced at an Authorized Dealer)
Back-Up LampsW16W or 921
License Plate LampW5W
BULB REPLACEMENT
NOTE:Lens fogging can occur under certain atmo-
spheric conditions. This will usually clear as atmospheric
conditions change to allow the condensation to change
back into a vapor. Turning the lamps on will usually
accelerate the clearing process.
Low Beam And High Beam Headlamps
Bi-Xenon High Intensity Discharge (HID)
Headlamps — If Equipped
The headlamps contain a type of high voltage discharge
light source. High voltage can remain in the circuit even
with the headlamp switch off. Because of this, you should
not attempt to service a HID headlamp light source
yourself. If an HID headlamp light source fails, take your
vehicle to an authorized dealer for service.
NOTE:On vehicles equipped with HID headlamps,
when the headlamps are turned on, there is a blue hue to
the lights. This diminishes and becomes more white after
approximately 10 seconds, as the system charges.
722 MAINTAINING YOUR VEHICLE

WARNING!
A transient high voltage occurs at the bulb sockets of
HID headlamps when the headlamp switch is turned
ON. It may cause serious electrical shock or electro-
cution if not serviced properly. See your authorized
dealer for service.
Bi-Halogen Headlamps
1. Remove the 3 hex head screws from the wheel liner.
2. Pull the exterior edge of the liner towards the tire to
gain access to the headlamp bulb cap.
3. Firmly grasp the cap and rotate it counterclockwise to
unlock it.
4. Firmly grasp the bulb and connector assembly and
rotate counterclockwise to remove from the housing.
5. Disconnect the bulb from the electrical connector and
then connect the replacement bulb.
CAUTION!
Do not touch the new bulb with your fingers. Oil
contamination will severely shorten bulb life. If the
bulb comes in contact with any oily surface, clean the
bulb with rubbing alcohol.
6. Install the bulb and connector assembly into the
headlamp housing and rotate clockwise to lock it in
place.
7. Install the bulb cap in the headlamp housing and
rotate clockwise to lock it in place.
8. Install the 3 hex head screws into the wheel liner.
7
MAINTAINING YOUR VEHICLE 723

MAINTENANCE SCHEDULE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that ser-
vice is required for your vehicle. Operating conditions
such as frequent short-trips, trailer tow, extremely hot or
cold ambient temperatures will influence when the “Oil
Change Required” message is displayed. Severe Operat-
ing Conditions can cause the change oil message to
illuminate as early as 3,500 miles (5,600 km) since last
reset. Have your vehicle serviced as soon as possible,
within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other
than your authorized dealer, the message can be reset by
referring to the steps described under “Electronic Vehicle
Information Center (EVIC)” or “Driver Information Dis-
play (DID)” in “Understanding Your Instrument Panel”
for further information.
NOTE:Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km) or twelve months,
whichever comes first.
Severe Duty All Models
Change Engine Oil at 4000 miles (6,500 km) if the vehicle
is operated in a dusty and off road environment. This
type of vehicle use is considered Severe Duty.
Once A Month Or Before A Long Trip:
•Check engine oil level.
•Check windshield washer fluid level.
8
MAINTENANCE
SCHEDULES
732 MAINTENANCE SCHEDULES

WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
•Failure to properly inspect and maintain your ve-
hicle could result in a component malfunction and
effect vehicle handling and performance. This
could cause an accident.
8
MAINTENANCE
SCHEDULES
736 MAINTENANCE SCHEDULES

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
!SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE.......................739
▫Prepare For The Appointment.............739
▫Prepare A List........................739
▫Be Reasonable With Requests.............739
!IF YOU NEED ASSISTANCE..............739
▫Chrysler Group LLC Customer Center.......740
▫Chrysler Canada Inc. Customer Center......740
▫In Mexico Contact:.....................741
▫Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)...................741
▫Service Contract......................741
!WARRANTY INFORMATION.............742
!MOPAR® PARTS . . . . . . . . . . . . . . . . . . . . . ..743
!REPORTING SAFETY DEFECTS............743
▫In The 50 United States And Washington, D.C. . .743
▫In Canada...........................743
!PUBLICATION ORDER FORMS............7449

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
9
IF YOU NEED CONSUMER ASSISTANCE 739

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
•If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealer name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (877) 426–5337
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
740 IF YOU NEED CONSUMER ASSISTANCE

In Mexico Contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465–2001 English / (800) 387–9983 French).
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IF YOU NEED CONSUMER ASSISTANCE 741