TROUBLESHOOTING GUIDE
Verify the location of all Intelligent Keys that are
programmed for the vehicle. If another Intelligent
Key is in range or inside the vehicle, the vehicle
system may respond differently than expected.
SymptomPossible CauseRemedy
When stopping the engine The Shift to Park warning appears on the
display and the inside warning chime
sounds continuously. The shift lever is not in the P (Park) position.Move the shift lever to the P (Park) position.
When shifting the shift lever to the P (Park)
position The Push ignition to OFF warning appears
in the display. The ignition switch is in the ACC or ON
position.Place the ignition switch in the OFF
position.
When opening the driver’s door to get out
of the vehicle The Door Open warning appears on the
display and the inside warning chime
sounds continuously. The ignition switch is in the ACC or ON
position.
Place the ignition switch in the OFF
position.
When closing the door after getting out of
the vehicle The No Key Detected warning appears on
the display, the outside chime sounds three
times and the inside warning chime sounds
for approximately 3 seconds.
The ignition switch is in the ACC or ON
position.
Place the ignition switch in the OFF
position.
The Shift to Park warning appears on the
display and the outside chime sounds
continuously. The ignition switch is in the ACC position
and the shift lever is not in the P (Park)
position.Move the shift lever to the P (Park) position
and place the ignition switch in the OFF
position.
When closing the door with the inside lock
knob turned to LOCK The outside chime sounds for approximately
3 seconds and all the doors unlock.
The Intelligent Key is inside the vehicle. Carry the Intelligent Key with you.
When pushing the door handle request
switch or the LOCK button on the Intelli-
gent Key to lock the door The outside chime sounds for approximately
2 seconds.
The Intelligent Key is inside the vehicle. Carry the Intelligent Key with you.
3-18Pre-driving checks and adjustments
SymptomPossible CauseRemedy
When pushing the ignition switch to start
the engine The Intelligent Key battery indicator appears
on the display.
The battery charge is low.Replace the battery with a new one. (For
additional information, refer to “Battery re-
placement” in the “Maintenance and do-it-
yourself” section of this manual.)
The No Key Detected warning appears on
the display, the outside chime sounds three
times and the inside warning chime sounds
for approximately 3 seconds. The Intelligent Key is not in the vehicle. Carry the Intelligent Key with you.
When pushing the ignition switch The Intelligent Key system warning light in
the meter illuminates in yellow. It warns of a malfunction with the Intelligent
Key system.
Contact an INFINITI retailer.
Pre-driving checks and adjustments3-19
●The engine will continue to run for 10 min-
utes. Repeat the steps to extend the time for
an additional ten minutes. For additional in-
formation, refer to “Extending engine run
time” in this section.
Depress and hold the brake then press the push-
button ignition switch to the ON position before
driving. For additional information, refer to “Driv-
ing the vehicle” in the “Starting and driving” sec-
tion of this manual.
EXTENDING ENGINE RUN TIME
The remote start feature can be extended one
time by performing the steps listed in “Remote
starting the vehicle” in this section. Run time will
be calculated as follows:
● The first 10 minute run time will start when
the remote start function is performed.
● The second 10 minutes will start immedi-
ately when the remote start function is per-
formed again. For example, if the engine has
been running for 5 minutes, and 10 minutes
are added, the engine will run for a total of
15 minutes.
● Extending engine run time will bring you to
the 2 remote start limit.
A maximum of 2 remote starts, or a single start with
an extension, are allowed between ignition cycles.
The ignition switch must be cycled to the ON
position and then back to the OFF position before
the remote start procedure can be used again.
CANCELING A REMOTE START
To cancel a remote start, perform one of the
following:
● Aim the Intelligent Key at the vehicle and
press
until the parking lights turn off.
● Turn on the hazard warning flashers.
● Cycle the ignition switch ON and then OFF.
● The extended engine run time has expired.
● The first 10 minute timer has expired.
● The engine hood has been opened.
● The shift lever is moved out of park.
● The alarm sounds due to illegal entry into the
vehicle.
● The ignition switch is pushed without an
Intelligent Key in the vehicle.
● The ignition switch is pushed with an Intelli-
gent Key in the vehicle but the brake pedal is
not depressed.
CONDITIONS THE REMOTE START
WILL NOT WORK
The remote start will not operate if any of the
following conditions are present:
● The ignition switch is placed in the ON po-
sition.
● The hood is not securely closed.
● The hazard warning lights are on.
● The engine is still running. The engine must
be completely stopped. Wait at least 6 sec-
onds if the engine goes from running to off.
This is not applicable when extending en-
gine run time.
● The remote start button
is not pressed
and held for at least 2 seconds.
● The remote start button
is not pressed
and held within 5 seconds of pressing the
lock button.
● The brake is pressed.
● The doors are not closed and locked.
● The trunk or back door is open.
Pre-driving checks and adjustments3-21
●The I–Key Indicator Lightremains
solid in the vehicle information display.
● The alarm sounds due to illegal entry into the
vehicle.
● Two remote vehicle starts, or a single remote
start with an extension, have already been
used.
● The vehicle is not in P (Park) .
● There is a detected registered key already
inside of the vehicle.
● The Remote Start function has been
switched to the OFF position in Vehicle Set-
tings of the vehicle information display. For
additional information, refer to “Vehicle infor-
mation display” in the “Instruments and con-
trols” section of this manual.
The remote engine start may display a warning or
indicator in the vehicle information display. For
additional information and an explanation of the
warning or indicator, refer to “Vehicle information
display” in the “Instruments and controls” section
of this manual.
1Pull the hood lock release handle located
below the driver side instrument panel. The
hood will spring up slightly.
2Push the lever at the front of the hood to the
side as illustrated with your fingertips and
raise the hood.
When closing the hood, lower it slowly and make
sure it locks into place.
WARNING
● Make sure the hood is completely
closed and latched before driving. Fail-
ure to do so could cause the hood to fly
open and result in an accident.
● If you see steam or smoke coming from
the engine compartment, to avoid injury
do not open the hood.
LPD2061
HOOD
3-22Pre-driving checks and adjustments
WARNING
●Always be sure the liftgate has been
closed securely to prevent it from open-
ing while driving.
● Do not drive with the liftgate open. This
could allow dangerous exhaust gases
to be drawn into the vehicle. For addi-
tional information, refer to “Exhaust
gas (carbon monoxide)” in the “Starting
and driving” section of this manual.
● Do not leave children unattended inside
the vehicle. They could unknowingly ac-
tivate switches or controls. Unattended
children could become involved in seri-
ous accidents.
● Always be sure that hands and feet are
clear of the door frame to avoid injury
while closing the liftgate.
OPERATING THE POWER LIFTGATE
WARNING
● Make sure that all passengers have
their hands, etc., inside the vehicle be-
fore closing the liftgate.
● Do not leave children unattended inside
the vehicle. They could unknowingly ac-
tivate switches or controls. Unattended
children could become involved in seri-
ous accidents. NOTE:
To open, close or reverse the power liftgate,
the shift lever must be in P (Park) . Also, the
power liftgate will not operate if battery
voltage is low.
Power Open:
The power liftgate automatically moves from the
fully closed position to the fully open position in
approximately 5 to 8 seconds. The power open
feature can be activated by the switch on the key
fob, the instrument panel switch and the liftgate
Instrument panel switch
LPD2212
Liftgate opener switch
LPD2069
LIFTGATE
Pre-driving checks and adjustments3-23
open switch. The hazard lights flash and a chime
sounds to indicate the power open sequence has
been started.● When the vehicle is locked, the liftgate can
be opened by the instrument panel switch,
key fob and liftgate open switch
A(with the
key fob in liftgate range) . The liftgate will
individually unlock and open. Once the lift-
gate is closed, the vehicle will remain in the
unlock status.
● The key fob button must be held for 0.5 sec-
ond before the liftgate opens.
● The liftgate must be unlocked to open it with
the liftgate opener switch
Aand without the
key fob in liftgate range.
● The switch on the liftgate
Acan only be
used to open the liftgate if the MAIN switch
(located in the Instrument panel) is in the ON
position.
A warning chime will sound if the shift lever is
moved out of P (Park) during a power open
operation. Power Close:
The power liftgate automatically moves from the
fully open position to the secondary position.
When the liftgate reaches the secondary posi-
tion, the cinching motor engages and pulls the
liftgate to its primary latch position. Power close
takes approximately 7 to 10 seconds. The power
close feature can be activated by the switch on
the key fob, the instrument panel and the liftgate
close switch
B. The hazard lights flash and a
chime sounds to indicate the power close se-
quence has been started. ●
If the liftgate opener switch
Ais activated
while the cinching motor is engaged, the
cinching motor will disengage and release
the latch.
● The key fob button must be held for 0.5 sec-
ond before the liftgate closes.
● The switch on the liftgate
Bcan only be
used to close the liftgate if the power liftgate
main switch is in the ON position.
Reverse:
The power liftgate will reverse direction immedi-
ately during power open or power close
Bif the
key fob, instrument panel or liftgate switch is
pushed. A chime will sound to announce the
reversal.
Auto Reverse:
If an obstacle is detected during power open or
power close, a warning chime will sound and the
liftgate will reverse direction and return to the full
open or full close position. If a second obstacle is
detected, the liftgate motion will stop and the
liftgate will enter manual mode.
A pinch strip is mounted on each side of the
liftgate. If an obstacle is detected by a pinch strip
during power close, the liftgate will reverse direc-
tion and return to the full open position.
Liftgate switch
LPD2275
3-24Pre-driving checks and adjustments
NOTE:
If the pinch strip is damaged or removed,
the power close function will not operate.
WARNING
There are some small distances immedi-
ately before the closed position which
cannot be detected. Make sure that all
passengers have their hands, etc., inside
the vehicle before closing the liftgate.Manual Mode:
If power operation is not available, the liftgate
may be operated manually. Power operation may
not be available if the power liftgate main switch
is in the ON position, if multiple obstacles have
been detected in a single power cycle, or if
battery voltage is low.
If the power liftgate opener switch
Ais pushed
during power open or close, the power operation
will be canceled and the liftgate can be operated
manually. To open the liftgate manually, press the liftgate
opener switch
Aand lift the liftgate.
To close, lower and push the liftgate down se-
curely.
LPD2062
Pre-driving checks and adjustments3-25
POWER LIFTGATE MAIN SWITCH
The power liftgate operation can be turned on or
off by the power liftgate main switch on the
instrument panel.
When the power liftgate main switch is pushed to
the OFF position, the power operation is not
available by the power liftgate switch on the
liftgate and liftgate opener switch
AorB.
Power operation is available when in the OFF
position by the instrument panel switch and the
key fob button.
LIFTGATE RELEASE LEVER
WARNING
● Always be sure the liftgate has been
closed securely to prevent it from open-
ing while driving.
● Do not drive with the liftgate open. This
could allow dangerous exhaust gases
to be drawn into the vehicle. For addi-
tional information, refer to “Exhaust
gas (carbon monoxide)” in the “Starting
and driving” section of this manual.
Power liftgate release
If the liftgate cannot be opened with the instru-
ment panel switch, liftgate opener switch or key
fob due to a discharged battery, follow these
steps:
1. Remove the cover
Aon the inside of the
liftgate.
2. Move the lever
Bas illustrated to open the
liftgate.
Contact an INFINITI retailer as soon as possible
for repair.
LPD2277SPA2778
3-26Pre-driving checks and adjustments