Your INFINITI represents a new way of thinking
about vehicle design. It integrates advanced en-
gineering and superior craftsmanship with a
simple, refined aesthetic sensitivity associated
with traditional Japanese culture.
The result is a different notion of luxury and
beauty. The car itself is important, but so is the
sense of harmony that the vehicle evokes in its
driver, and the sense of satisfaction you feel with
the INFINITI — from the way it looks and drives to
the high level of retailer service.
To ensure that you enjoy your INFINITI to the
fullest, we encourage you to read this Owner’s
Manual immediately. It explains all of the features,
controls and performance characteristics of your
INFINITI; it also provides important instructions
and safety information.
A separate Warranty Information Booklet
is included in your Owner’s literature port-
folio. The INFINITI Service and Mainte-
nance Guide explains details about main-
taining and servicing your vehicle. Always
carry it with you when you take your vehicle
to an INFINITI retailer. The Warranty Infor-
mation Booklet contents provide complete
information about all warranties covering
this vehicle, the requirements to keep the
warranties in effect as well as the INFINITI
Roadside Assistance program.Additionally, a separate Customer Care
and Lemon Law Information Booklet will
explain how to resolve any concerns you
may have with your vehicle, as well as
clarify your rights under your state’s lemon
law.
In addition to factory-installed options, your ve-
hicle may also be equipped with additional ac-
cessories installed by INFINITI or by your INFINITI
retailer prior to delivery. It is important that you
familiarize yourself with all disclosures, warnings,
cautions and instructions concerning proper use
of such accessories prior to operating the vehicle
and/or accessory. See an INFINITI retailer for
details concerning the particular accessories
with which your vehicle is equipped.
Before driving your vehicle, please read this
Owner’s Manual carefully. This will ensure famil-
iarity with controls and maintenance require-
ments, assisting you in the safe operation of your
vehicle.
WARNING
IMPORTANT SAFETY INFORMATION RE-
MINDERS FOR SAFETY!
Follow these important driving rules to
help ensure a safe and comfortable trip
for you and your passengers!
●
NEVER drive under the influence of al-
cohol or drugs.
● ALWAYS observe posted speed limits
and never drive too fast for conditions.
●
ALWAYS give your full attention to driving
and avoid using vehicle features or taking
other actions that could distract you.
●ALWAYS use your seat belts and appro-
priate child restraint systems. Pre-teen
children should be seated in the rear seat.
● ALWAYS provide information about the
proper use of vehicle safety features to
all occupants of the vehicle.
● ALWAYS review this Owner’s Manual
for important safety information.
FOREWORD READ FIRST—THEN DRIVE SAFELY
Table of
ContentsHEV Overview
Illustrated table of contents
Safety—Seats, seat belts and supplemental restraint system
Instruments and controls
Pre-driving checks and adjustments
Monitor, climate, audio, phone and voice recognition systems
Starting and driving
In case of emergency
Appearance and care
Maintenance and do-it-yourself
Technical and consumer information
Index
HEV0
1
2
3
4
5
6
7
8
9
10
WARNING
●The INFINITI Direct Response Hybrid®
System uses high voltage up to approxi-
mately 144volts. The system can be hot
while and after starting. Be careful of
both the high voltage and the high tem-
perature. Obey the warning labels at-
tached to the vehicle.
● Never disassemble, remove or replace
high-voltage parts and harnesses as
well as their connectors can cause se-
vere burns or electric shock that may
result in serious injury or death. High-
voltage harnesses are colored orange.
The vehicle high-voltage system has no
user serviceable parts. Take your ve-
hicle to an INFINITI retailer for any nec-
essary maintenance.
● Never try to remove the service plug
located in the trunk. The service plug is
used only when the vehicle is serviced
by trained technicians wearing personal
protection equipment and is part of the
high-voltage system. Touching the ser-
vice plug can cause severe burns or
electric shock that may result in serious
injury or death.
WARNING
In case of a collision:
●If your vehicle is drivable, pull your ve-
hicle off the road, put the transmission
in the P (Park) position, apply the park-
ing brake and turn the INFINITI Direct
Response Hybrid® System off.
● Check to see if there are exposed high-
voltage parts and cables. Never touch
the parts and cables. For their locations,
refer to “High-voltage components and
their locations” in this section. To avoid
personal injury, never touch high-
voltage wiring, connectors, and other
high-voltage parts, such as electric mo-
tor inverter and Li-ion battery. An elec-
tric shock may occur if exposed electric
wires are visible when viewed from in-
side or outside of your vehicle. There-
fore, never touch exposed electric
wires.
● If the vehicle receives a strong impact to
the floor while driving, stop the vehicle
in a safe location and check the floor.
● Inspect the ground under the vehicle. If
liquid has leaked onto the ground, the
fuel system may have been damaged.
Leave the vehicle as soon as possible. ●
Leaks or damage to the Li-ion battery
may result in a fire. If you discover them,
contact emergency services immedi-
ately. Since the fluid leak may be
lithium organic electrolyte from the Li-
ion battery, never touch the fluid leak
inside or outside the vehicle. If the fluid
contacts your skin or eyes, wash it off
immediately with a large amount of wa-
ter and receive immediate medical at-
tention to help avoid serious injury.
● If a fire occurs in the hybrid vehicle,
leave the vehicle as soon as possible.
Only use a type ABC, BC or C fire extin-
guisher that is meant for use on electri-
cal fires. Using water or the incorrect
fire extinguisher can result in serious
injury or death from electrical shock.
● If you are not able to safely assess the
vehicle due to vehicle damage, do not
touch the vehicle. Leave the vehicle and
contact emergency services. Advise 1st
responders that this is a hybrid vehicle.
HIGH-VOLTAGE CAUTIONS ROAD ACCIDENT CAUTIONS
HEV OverviewHEV-3
1 Safety—Seats, seat belts and
supplemental restraint system
Seats............................................1-2
Front power seat adjustment .....................1-3
2nd row bench seat adjustment ..................1-5
3rd row bench seat adjustment ..................1-7
Armrests ......................................1-8
Flexible seating .................................1-8
Head restraints/Headrests ......................... 1-10
Adjustable head restraint/headrest
components .................................. 1-11
Non-adjustable head restraint/headrest
components .................................. 1-11
Remove ...................................... 1-11
Removable (without Dual head restraint/
headrest DVD system only) .....................1-12
Install ........................................ 1-12
Adjust ........................................ 1-13
Folding head restraint/headrest .................1-14
Seat belts ....................................... 1-15
Precautions on seat belt usage ..................1-15
Seat belt warning light ......................... 1-18
Pregnant women .............................. 1-18
Injured persons ................................ 1-18
Pre-crash seat belts with comfort function
(front seats) (if so equipped) ....................1-18Three-point type seat belt with retractor
..........1-19
Seat belt extenders ............................ 1-22
Seat belt maintenance ......................... 1-23
Child safety ...................................... 1-23
Infants ........................................ 1-24
Small children ................................. 1-24
Larger children ................................ 1-24
Child restraints ................................... 1-25
Precautions on child restraints ..................1-25
LATCH (Lower Anchors and Tethers for
CHildren) System ............................. 1-27
Rear-facing child restraint installation using
LATCH....................................... 1-30
Rear-facing child restraint installation using
the seat belts ................................. 1-32
Forward-facing child restraint installation
using LATCH .................................. 1-35
Forward-facing child restraint installation
using the seat belts ............................ 1-39
Booster seats................................. 1-45
Supplemental restraint
system (SRS) . ..............1-48
Precautions on SRS ........................... 1-48
Supplemental air bag warning labels .............1-66
Supplemental air bag warning light ..............1-66
SEAT BELT MAINTENANCE
●To clean the seat belt webbing, apply a
mild soap solution or any solution recom-
mended for cleaning upholstery or carpet.
Then wipe with a cloth and allow the seat
belts to dry in the shade. Do not allow the
seat belts to retract until they are completely
dry.
● If dirt builds up in the shoulder belt
guide of the seat belt anchors, the seat
belts may retract slowly. Wipe the shoulder
belt guide with a clean, dry cloth.
● Periodically check to see that the seat
belt and the metal components, such as
buckles, tongues, retractors, flexible wires
and anchors, work properly. If loose parts,
deterioration, cuts or other damage on the
webbing is found, the entire seat belt as-
sembly should be replaced.
WARNING
Do not allow children to play with the seat
belts. Most seating positions are
equipped with Automatic Locking Retrac-
tor (ALR) mode seat belts. If the seat belt
becomes wrapped around a child’s neck
with the ALR mode activated, the child can
be seriously injured or killed if the seat
belt retracts and becomes tight. This can
occur even if the vehicle is parked. Un-
buckle the seat belt to release the child. If
the seat belt cannot be unbuckled or is
already unbuckled, release the child by
cutting the seat belt with a suitable tool
(such as a knife or scissors) to release the
seat belt.
Children need adults to help protect them.
They need to be properly restrained.
In addition to the general information in this
manual, child safety information is available from
many other sources, including doctors, teachers,
government traffic safety offices, and community
organizations. Every child is different, so be sure
to learn the best way to transport your child.
There are three basic types of child restraint
systems: ● Rear-facing child restraint ●
Forward-facing child restraint
● Booster seat
The proper restraint depends on the child’s size.
Generally, infants up to about 1 year and less
than 20 lbs (9 kg) should be placed in rear-facing
child restraints. Forward-facing child restraints
are available for children who outgrow rear-
facing child restraints and are at least 1 year old.
Booster seats are used to help position a vehicle
lap/shoulder belt on a child who can no longer
use a forward-facing child restraint.
WARNING
Infants and children need special protec-
tion. The vehicle’s seat belts may not fit
them properly. The shoulder belt may
come too close to the face or neck. The lap
belt may not fit over their small hip bones.
In an accident, an improperly fitting seat
belt could cause serious or fatal injury.
Always use appropriate child restraints.
All U.S. states and Canadian provinces or territo-
ries require the use of approved child restraints
for infants and small children. For additional infor-
mation, refer to “Child restraints” in this section.
CHILD SAFETY
Safety—Seats, seat belts and supplemental restraint system1-23
If any of the following conditions occur, the front
air bag, side air bag, curtain air bag and preten-
sioner systems need servicing:● The supplemental air bag warning light re-
mains on after approximately 7 seconds.
● The supplemental air bag warning light
flashes intermittently.
● The supplemental air bag warning light does
not come on at all.
Under these conditions, the front air bag, side air
bag, curtain air bag or pretensioner systems may
not operate properly. They must be checked and
repaired. Take your vehicle to the nearest
INFINITI retailer.
WARNING
If the supplemental air bag warning light
is on, it could mean that the front air bag,
side air bag, curtain air bag and/or preten-
sioner systems will not operate in an acci-
dent. To help avoid injury to yourself or
others, have your vehicle checked by an
INFINITI retailer as soon as possible.
Repair and replacement procedure
The front air bags, side air bags, curtain air bags
and pretensioners are designed to inflate on a
one-time-only basis. As a reminder, unless it is
damaged, the supplemental air bag warning light
remains illuminated after inflation has occurred.
Repair and replacement of these supplemental
air bag systems should be done only by an
INFINITI retailer.
When maintenance work is required on the ve-
hicle, the front air bags, side air bags, curtain air
bags, pretensioners and related parts should be
pointed out to the person performing the mainte-
nance. The ignition switch should always be in
the LOCK position when working under the hood
or inside the vehicle.
WARNING
● Once a front air bag, side air bag, or
curtain air bag has inflated, the air bag
module will not function again and
must be replaced. Additionally, the acti-
vated pretensioners must also be re-
placed. The air bag module and preten-
sioner should be replaced by an
INFINITI retailer. The air bag module
and pretensioner cannot be repaired. ●
The front air bag, side air bag, curtain
air bag systems and the pretensioner
system should be inspected by an
INFINITI retailer if there is any damage
to the front end or side portion of the
vehicle.
● If you need to dispose of a supplemen-
tal air bag or pretensioner or scrap the
vehicle, contact an INFINITI retailer. In-
correct disposal procedures could
cause personal injury.
Safety—Seats, seat belts and supplemental restraint system1-67
CHECKING BULBS
With all doors closed, apply the parking brake
and place the ignition switch in the ON position
without starting the engine. The following lights
will come on:
,or,,,
The following lights come on briefly and then go
off:
,,,,,
If any light fails to come on, it may indicate
a burned-out bulb or an open circuit in the
electrical system. Have the system repaired
promptly.
WARNING LIGHTS
For additional information on warnings and indi-
cators, refer to “Vehicle information display” in
this section.
12–volt battery charge warninglight
If this light comes on when the ready to drive
indicator light comes on, it may indicate the
charging system is not functioning properly. See
your INFINITI retailer immediately.
CAUTION
The charging system may not be function-
ing properly if the 12–volt battery charge
warning light comes on while the hybrid
system is running. The hybrid system will
stop operating when the 12–volt battery
becomes discharged. Immediately stop
the vehicle in a safe place and contact
your INFINITI retailer.
Anti-lock Braking System
(ABS) warning light
When the ignition switch is placed in the ON
position, the Anti-lock Braking System (ABS)
warning light illuminates and then turns off. This
indicates the ABS is operational.
If the ABS light comes on while the engine is
running, it may indicate the anti-lock braking sys-
tem is not functioning properly. Have the system
checked by an INFINITI retailer.
If an ABS malfunction occurs, the anti-lock func-
tion is turned off. The brake system then operates
normally, but without anti-lock assistance. For
additional information, refer to “Brake system” in
the “Starting and driving” section.
orBrake warning light
This light functions for both the parking brake and
the foot brake systems.
Parking brake indicator
When the ignition switch is placed in the ON
position, the light comes on when the parking
brake is applied.
Low brake fluid warning light
When the ignition switch is placed in the ON
position, the light warns of a low brake fluid level.
If the light comes on while the engine is running
with the parking brake not applied, stop the ve-
hicle and perform the following:
1. Check the brake fluid level. Add brake fluid as necessary. For additional information, re-
fer to “Brake fluid” in the “Maintenance and
do-it-yourself” section of this manual.
2. If the brake fluid level is correct, have the warning system checked by an INFINITI re-
tailer.
Instruments and controls2-9
●Replacing tires with those not originally
specified by INFINITI could affect the
proper operation of the TPMS.
CAUTION
●The TPMS is not a substitute for the
regular tire pressure check. Be sure to
check the tire pressure regularly.
● If the vehicle is being driven at speeds
of less than 25 km/h (16 MPH) , the
TPMS may not operate correctly.
● Be sure to install the specified size of
tires to the 4 wheels correctly.
Low windshield-washer fluid
warning light
This light comes on when the windshield-washer
fluid is at a low level. Add windshield-washer fluid
as necessary. For additional information, refer to
“Windshield-washer fluid” in the “Maintenance
and do-it-yourself” section of this manual.
Master warning light
When the ignition switch is in the ON position,
the master warning light illuminates if any of the
following are displayed on the vehicle information
display:
● No key warning
● Low fuel warning
● Low washer fluid warning
● Parking brake release warning
● Door open warning
● Loose fuel cap warning (if so equipped)
● Check tire pressure warning
For additional information, refer to “Vehicle Infor-
mation Display” in this section.
Power steering warning light
WARNING
● If the engine is not running or is turned
off while driving, the power assist for
the steering will not work. Steering will
be harder to operate.
● When the power steering warning light
illuminates with the engine running,
there will be no power assist for the
steering. You will still have control of
the vehicle but the steering will be
harder to operate. Have the power
steering system checked by an INFINITI
retailer.
When the ignition switch is placed in the ON
position, the power steering warning light illumi-
nates. After starting the engine, the power steer-
ing warning light turns off. This indicates that the
electric power steering system is operational.
If the power steering warning light illuminates
while the engine is running, it may indicate the
power steering system is not functioning properly
and may need servicing. Have the hydraulic pump
electric power steering system checked by an
INFINITI retailer.
2-12Instruments and controls