Blue link User’s Manual I 15
14 I Blue link User’s Manual
sOs emergency a ssistance
In the event of an emergency, you can request emergency assistance 24/7, 365
days a year, by pressing the dedicated sOs button in your vehicle.
Using sOs emergency a ssistance
• Press the dedicated sOs button.
• a trained Blue link operator will come on the line and ask about the
nature of the emergency and then dispatch the appropriate emergency
assistance to the scene.
• If you are unable to answer, the operator will advise you that emergency
assistance has been notified and is on the way.
• The operator will remain on the line until help arrives.
• emergency c ontacts can be notified automatically via text messaging
or email. a dditionally, c all center agent can contact your
emergency c ontact, if requested.
(emergency contacts can be set on
www.MyHyundai.com)
Please note: The sOs emergency a ssistance feature is subject to adequate
cellular coverage, signal strength, and battery power, and only available in
the 50 United s tates. you must be an active Blue link subscriber or within the
initial free trial period to receive Blue link services, including sOs emergency
a ssistance services.
s
tandard rearview mirror r
earview mirror in
Homelink
®–equipped models
Bl Ue lInk cOnnec TeD care Packa Ge
automatic c ollision notification and a ssistance
In the event an accident occurs and an airbag deploys, an a utomatic
c ollision notification signal will be automatically transmitted to the Blue link
c ustomer c are center.
• Upon receipt of an a utomatic collision notification, a trained Blue link
response operator will attempt to establish voice communication with
the vehicle occupants and dispatch appropriate services.
• If you are unable to answer, the operator will advise you that
emergency assistance has been notified and is on the way.
• The operator will remain on the line until help arrives.
• emergency c ontacts can be notified automatically via text messaging
or email. a dditionally, the c all center agent can contact your
emergency c ontact, if requested.
(emergency contacts can be set on
www.MyHyundai.com)
Please note: The a utomatic collision notification feature is subject to
adequate cellular coverage, signal strength, and battery power, and
only available in the 50 United s tates. you must be an active Blue link
subscriber or within the initial free trial period to receive Blue link services,
including a utomatic collision notification services.
