Blue link User’s Manual i 1
Welcome to Blue link ........................................................................\
........................ 1
enrolling in Blue link ........................................................................\
................. 2
s etting Blue link Preferences ........................................................................\
. 4
a ccessing Blue link Features
smart Phone Mobile a pplication ......................................................... 8
i n-car application ........................................................................\
.............. 10
Web application ........................................................................\
................ 12
Blue link Features
Blue link c onnected c are Package
Safety a utomatic collision notification and a ssistance .................... 13
sos emergency a ssistance ............................................................. 14
enhanced r oadside assistance ..................................................... 15
Car Care Monthly Vehicle Health r eport ..................................................... 16
a utomatic diagnostic trouble c ode notification ...................17
Maintenance a lert ........................................................................\
...... 17
r ecall advisor ........................................................................\
............... 18
s ervice link ........................................................................\
................... 18
Blue link r emote Package
Remote Services r emote door Unlock/l ock .............................................................. 19
r emote Horn/lights ........................................................................\
.. 20
r emote Vehicle start* ....................................................................... 21
c ar Finder ........................................................................\
...................... 23
Vehicle Safeguard s tolen Vehicle recovery ................................................................... 24
s tolen Vehicle slowdown ................................................................ 24
Vehicle immobilization ..................................................................... 25
Valet alert ........................................................................\
...................... 25
Panic notification ........................................................................\
....... 26
a larm notification ........................................................................\
...... 26
Geo-Fence ........................................................................\
..................... 26
speed a lert ........................................................................\
................... 27
c urfew alert........................................................................\
.................. 27
Blue link Guidance Package
d estination s earch Powered by Google ............................................ 28
i ndex ........................................................................\
.......................................... 30
Welcome to
Blue link® is a dynamic, telematics technology that allows Hyundai vehicles
to send—and receive—important and useful information.
t he system uses an enhanced cellular network, with automatic roaming, that
optimizes connections and prioritizes emergency requests. i n your vehicle,
Blue link uses voice-response technology, with the addition of
a live assistance team for selected needs.
With Blue link you get…
• automatic emergency assistance, in the unfortunate event of
a collision
• t he convenience of point-of-interest search and navigation assistance,
as well as the ability to remotely operate various vehicle features
• t he peace of mind of self-diagnostic vehicle reports, and more…
i n addition, selected features incorporate alerts
via your choice of text
messaging, email, or automatic phone call.
Please note that selected Blue link features and alerts require that you
first input information or set preferences online
, using your
computer. (s ee Blue link Features o verview, pages 6-7.)
a n available smart phone mobile app gives you direct access to selected
r emote features such as r emote Vehicle start* and remote door Unlock.
Please note: Hyundai Blue link s ervice is only available in the
50 United states.
taBle oF contents
Features acces-
sible via the Blue
link Mobile a pp
* not available on all models * not available on all models
Blue link User’s Manual i 3
2 i Blue link User’s Manual
enrollment begins with creating an account in MyHyundai.com, the Hyundai
owner website that you can use to access your Blue link preferences as well as
a number of other ownership tools.
you can do this at your dealership or at home.
if you have not done so already, go to www.MyHyundai.com and select “register”.
on the reGistration screen, you will provide basic information about you
and your vehicle that will be automatically populated into your Blue link
enrollment and Preferences screens. Please note that you will need your Vehicle
identification number (Vin) to complete this step.
a fter the enrollment process, you can learn about the more than 20 features
and the associated packages—at www.Hyundaibluelink.com, and try them
during your free trial periods. i n order to setup feature preferences, log on to
your Blue link account on www.MyHyundai.com.
Free t rial Periods***
Packages standard Period Blue link
trial with
a uto r enewal**
Blue link c onnected c are 1 year* n/a
Blue link r emote n/a3 mos
Blue link Guidance n/a3 mos
t he Blue link c onnected care package is standard for 1 year from the vehicle
date of first-use and is transferrable to subsequent owners during the period.
Please note: Hyundai Blue link s ervice is only available in the 50 United s tates. remote
and Guidance are only available with an active c onnected care package and
a credit card on file.
*t he 1 year period starts with vehicle date of first use.
**a credit card is required for a r emote and Guidance trial and any removal of the credit
card during the trial will cancel the subscription and any remaining trial time.
***a vailable to new customers beginning May 16, 2013.
enrollinG in BlUe link
3 Blue link Packages
Blue link services come in three packages:
connected c are
r emote
• r emote services:
– r emote d oor lock
– r emote d oor Unlock
– r emote Horn/lights
– r emote Vehicle start*
– car Finder
1
– Parking Meter r eminder1
• Vehicle safeguard:
– stolen Vehicle recovery
– stolen Vehicle slowdown
– Vehicle i mmobilization
– Valet a lert
– Panic notification
– alarm notification
– Geo-Fence
– speed a lert
– curfew a lert
• c
ar c are:
– automatic diagnostics trouble c ode notification
– Maintenance a lert
– Monthly Vehicle Health r eport
– recall a dvisor
– service link
• s
afety:
– automatic c ollison notification and a ssistance
– enhanced r oadside assist
– sos emergency a ssist
Guidance
• destination s earch Powered by Google
• Point of i nterest Web s earch & download
• turn-by- turn navigation**
Purchasing Packages
owners can subscribe to Blue link packages in the following groupings:
• c onnected c are
• c onnected c are + remote
• c onnected c are + remote + Guidance
cancelling Packages
When selling or trading in your vehicle, you are entitled to a refund of any
unused portion of your subscription. Please call 855-2-Bluelink (855-225-
8354) to notify Hyundai at the time you relinquish ownership of your vehicle.
* not available on all models ** not a vailable on Vehicles with Factory navigation
1available via Blue link Mobile a pp only
Blue link User’s Manual i 7
6 i Blue link User’s Manual
Preferences access to Feature
Website in-Vehicle Website Mobile
app
CONNECTED CARE PACKAGE
Safety:
a utomatic c ollision notification
and a ssistance X*
sos emergency a ssistance X*
enhanced r oadside assistance X*
Car Care:
a utomatic diagnostics t rouble
c ode notification X
X
Maintenance a lerts XX
r ecall a dvisor XX
s ervice link X*
Monthly Vehicle Health r eportX X
REMOTE PACKAGE
Remote Services:
r emote d oor Unlock/l ock XX
r emote Horn/lights XX
r emote Vehicle start** X
c ar Finder
1X
Parking Meter r eminder1X
Vehicle Safeguard:
s tolen Vehicle recovery Pop Up
s tolen Vehicle slowdown X
Vehicle i mmobilization X
Valet a lert XXXX
Panic notification X
a larm notification X
Geo-Fence XXX
speed a lert XXX
c urfew a lert XXX
GUIDANCE PACKAGE
d estination s earch Powered by
Google X
Poi d ownload from Web Vehicle
display s creen X
X
t urn-by- turn navigation XX
*live operator **not available on all models 1Mobile app-only feature
notifications and Messages
Phone
855-2-Bluelink B y te x tBy
email displayed on
MyHyundai.com
(855-225-8354)
X
X XX
X XX
X X
X XXWeb pg & a lert History
X XXWeb pg & a lert History
X XXWeb pg & a lert History
X* XXalert History
X*
X* XXalert History
X XWeb pg & a lert History
X Xalert History
X Xalert History
X Xalert History
X Xalert History
Bl Ue link FeatUres oVerVieW
Blue link User’s Manual i 13
12 i Blue link User’s Manual
Web a pplication
Many Blue link features can be customized, activated, or accessed at
www.MyHyundai.com. this is your important link to getting the most out
of your Blue link system.
• log on to www.MyHyundai.com. d epending on which Blue link
packages you are enrolled in, you will have access to some or all of these
services:
Preferences screens for many Blue link features
Blue link feature overviews
y our Monthly Vehicle Health r eport
r emote s ervices, such as d oor Unlock/lock or Horn/lights
BlUe link c onnected care Packa Ge
automatic c ollision notification and a ssistance
in the event an accident occurs and an airbag deploys, an a utomatic
c ollision notification signal will be automatically transmitted to the Blue link
c ustomer c are center.
• Upon receipt of an a utomatic collision notification, a trained Blue link
response operator will attempt to establish voice communication with
the vehicle occupants and dispatch appropriate services.
• if you are unable to answer, the operator will advise you that
emergency assistance has been notified and is on the way.
• t he operator will remain on the line until help arrives.
Please note: the a utomatic c ollision notification feature is subject to
adequate cellular coverage, signal strength, and battery power, and
only available in the 50 United s tates. you must be an active Blue link
subscriber or within the initial free trial period to receive Blue link services,
including a utomatic collision notification services.
Blue link User’s Manual i 21
20 i Blue link User’s Manual
remote Vehicle start*
this feature enables you to remotely start your vehicle from virtually anywhere.
i n addition, your vehicle’s climate control system will activate based on your last
settings, ensuring the proper interior temperature when you climb inside.
•
t o use this feature, you must have a Blue link Personal identification
number (Pin). to create or change your Pin, log on to www.MyHyundai.
com . see page 5 of this manual for more information.
to a ctivate r emote Vehicle s tart
• By Blue link Mobile a pp: select reMote start .
enter your Blue link Pin.
t he engine start command will be sent to your vehicle.
• By phone: dial toll-free 855-2-Bluelink (855-225-8354).
• By website: l og on to www.MyHyundai.com, select Blue link.
s elect Vehicle s tatus, then remote start.
i nput your Blue link Pin. (i f you need time to get to your vehicle,
specify a time delay before your lights/horn will
be activated.)
d uring remote start
r emote s tart will automatically shut off after 10 minutes.
While the remote start is active, the parking lights will blink until vehicle
is turned off or when the vehicle is in operation.
t o continue operation of the vehicle, the proximity key must be inside
the vehicle with the driver prior to pressing the brake and being able to
move the gearshift from the “P” (park) position.
Please note: r emote services are subject to adequate cellular
coverage and signal strength, and only available in the 50 United s tates.
Features accessible via the
Blue link Mobile app
remote Horn/lights
this feature can help locate your parked vehicle in a large parking lot
or for added safety. this service may also be used in coordination
with local authorities to locate a vehicle that has been stolen or in
coordination with emergency services for a vehicle that is in a location
that is not readily visible.
•
t o use this feature, you must have a Blue link Personal
identification number (Pin). to create or change your Pin, log
on to www.MyHyundai.com. s ee page 5 of this manual for more
information.
t o a ctivate r emote lights or Horn/lights
• By Blue link Mobile a pp: select liGHts or Horn + liGHts,
as desired.
enter your Blue link Pin.
t he command to flash your vehicle’s lights, or flash the lights and
honk the horn, will be sent to your vehicle.
• By phone: dial toll-free 855-2-Bluelink (855-225-8354).
• By website: l og on to www.MyHyundai.com, select Blue link.
s elect Vehicle s tatus, then remote Horn and lights.
i nput your Blue link Pin. (i f you need time to get to your vehicle,
specify a time delay before your lights/horn will
be activated.)
Please note: r emote services are subject to adequate cellular
coverage and signal strength, and only available in the 50 United s tates.
Features accessible via the
Blue link Mobile app
r
emote Vehicle s tart is only available for Push
Button s tart-equipped vehicles with an a utomatic
t ransmission or d ual clutch transmission (dct ).
* not available on all models.
Blue link User’s Manual i 31
30 i Blue link User’s Manual
alarm notification ........................................................................\
............................... 26
a utomatic c ollision notification and a ssistance ............................................. 13
a utomatic diagnostic trouble c ode notification ............................................ 17
Blue link Features ( operation chart) ................................................................... 6
c ar Finder ........................................................................\
.......................................... 23
c urfew a lert ........................................................................\
.......................................... 27
enhanced r oadside assistance ........................................................................\
...... 15
Geo-Fence ........................................................................\
........................................... 26
Maintenance a lert ........................................................................\
.............................. 17
Monthly Vehicle Health r eport ........................................................................\
...... 16
Panic notification ........................................................................\
................................ 26
d estination s earch Powered by Google ............................................................. 28
r ecall a dvisor........................................................................\
........................................ 18
r emote d oor Unlock/l ock ........................................................................\
............... 19
r emote Horn/lights ........................................................................\
........................... 20
r emote Vehicle start* ........................................................................\
........................ 21
s ervice link ........................................................................\
........................................... 18
sos emergency a ssistance ........................................................................\
.............. 14
speed a lert ........................................................................\
......................................... 27
s tolen Vehicle recovery ........................................................................\
.................... 24
s tolen Vehicle slowdown ........................................................................\
................ 24
t urn-by turn navigation (audio-only vehicles) ................................................ 30
Valet a lert ........................................................................\
............................................. 25
Vehicle i mmobilization ........................................................................\
...................... 25
indeX
* not available on all models
notes