2015 HONDA CR-V Service

506
Handling the Unexpected
Emergency Towing
Call a professional towing service if you need to tow your vehicle.
■Flat bed equipment
The operator loads your vehicle on the back of a truck.
This is the best way to transport your vehicle.
■Wheel lift equipment
The tow truck uses two pivoti ng arms that go under the front tires and lift them off
the ground. The rear tires remain on the ground. This is an acceptable way to
tow your vehicle.
1 Emergency Towing
NOTICE
Trying to lift or tow your vehicle by the bumpers will
cause serious damage. The bumpers are not designed
to support the vehicle's weight.
NOTICE
Improper towing such as towing behind a motor
vehicle can damage the transmission.
Never tow your vehicle with just a rope or chain.
It is very dangerous since ropes or chains may shift
from side to side or break.
All models
2WD models
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509
Information
This chapter includes your vehicle's specifications, locations of identification numbers, and other
information required by regulation.
Specifications.................................... 510
Identification Numbers Vehicle Identification Number (VIN), Engine Number and Transmission
Number ......................................... 512
Devices that Emit Radio Waves ....... 513
Reporting Safety Defects ................. 514Emissions Testing
Testing of Readiness Codes.............. 515
Warranty Coverages ........................ 517
Authorized Manuals ......................... 519
Customer Service Information ......... 520
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519
Information
Authorized Manuals
■Service Express
For electronic copies of service publications, you can purchase a subscription to
Service Express. Visit www.techinfo.honda.com for pricing and options.
■For U.S. Owners:
Manuals can be purchased from Helm Incorporated. You can order a manual by
phone at 1-800-782-4356 (credit card orders only), or online at www.helminc.com.
■For Canadian Owners:
Please contact a dealer to order any manuals that you may require.
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520
Information
Customer Service Information
Honda dealership personnel are trained professionals.
They should be able to answer all your questions. If you encounter a problem that
your dealership does not solve to your satisfaction, please discuss it with the
dealership's service manager or general manager. If you are dissatisfied with the
decision made by the dealership's mana gement, contact Honda Customer Services.
U.S. Owners:
American Honda Motor Co., Inc.
Honda Automobile Customer Services
Mail Stop 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009 Canadian Owners:
Honda Canada Inc.
Customer Relations
180 Honda Boulevard
Markham, ON
L6C 0H9
Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909
E-mail: [email protected]
In Puerto Rico and the U.S. Virgin
Islands:
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-75461 Customer Service Information
When you call or write, pl ease give us the following
information:
•Vehicle Identification Number
2Vehicle Identification Number (VIN),
Engine Number and Transmission
Number P. 512
•Date of purchase•Odometer reading of your vehicle
•Your name, address, and telephone number
•A detailed description of the problem•Name of the dealer who sold the vehicle to you
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521
uuCustomer Service Information u
Information
Requirements to access Pandora®
• Latest version of the Pandora application
installed on your mobile device. (Visit the
Apple iTunes ® store or Google Play
Marketplace to download the latest
version.)
• Registered Pandora account (you can
create a free account at
www.pandora.com www.pandora.com/ > or on your
smartphone)
• Connection to the in ternet via WiFi or
cellular data network.
• Android devices must be connected to
the vehicle via Bluetooth, iPhone® devices
may be connected via Bluetooth or USB.
■Disclaimer of Pandora ®*Limitations
•Access to Pandora requires an active
internet connection
• Ability to access Pandora through this
system is subject to change without
notice
• Certain functionality of Pandora service is
not available when accessing the service
through this system including, but not
limited to, creating new stations, deleting
stations, emailing current stations,
buying songs, viewing additional text
information, logging in to Pandora, and
adjusting Cell Network Audio Quality.
Pandora internet radio is a music service
not affiliated with HONDA. More
information is available at http://
www.pandora.com www.pandora.com/ >. Pandora, the
Pandora logo, and the Pandora trade
dress are trademarks or registered
trademarks of Pandora Media, Inc., used
with permission.
• Mobile access requires a smartphone
with an active data plan. Standard data
rates may apply.
• Pandora is only avai lable in the United
States.
* Not available on all models
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523
Index
Maintenance (Replacing) ......................... 475
Belts (Seat) .................................................. 33
Beverage Holders ..................................... 188
Bluetooth ® Audio ..................................... 229
Bluetooth ® HandsFreeLink ®.................... 284
Booster Seats (For Children) ...................... 66
Brake System ............................................ 405
Anti-lock Brake System (ABS) .................. 407
Brake Assist System................................. 408
Fluid ....................................................... 450
Foot Brake .............................................. 406
Indicator ........................................... 70, 501
Parking Brake.......................................... 405
Brightness Control (Instrument Panel) ... 167
Bulb Replacement .................................... 452
Brake Light, Taillight, Back-Up Light, Rear
Turn Signal Light and Lower Rear Side
Marker Lights ...................................... 457
Fog Lights ............................................... 453
Front Turn Signal/Si de Marker Light/
Parking Lights ....................................... 455
Front Turn Signal/Side Marker Lights ....... 456
Headlights .............................................. 452
High-Mount Brake Light.......................... 460
Parking Lights ......................................... 456
Rear License Plate Lights ......................... 460
Side Turn Signal/Emergency Indicator Lights .................................................... 457
Upper Rear Side Mar ker/Taillights............ 459
Bulb Specifications ................................... 510C
Carbon Monoxide Gas ................................ 67
Cargo Hook ............................................... 192
Cargo Side Net .......................................... 191
Carrying Cargo .................................. 349, 351
CD Player ................................................... 218
Certification Label .................................... 512
Changing Bulbs ......................................... 452
Charging System Indicator ................. 71, 499
Child Safety ................................................. 54
Childproof Door Locks ............................. 138
Child Seat .................................................... 54
Booster Seats ............................................. 66
Child Seat for Infants ................................. 56
Child Seat for Small Children ..................... 57
Installing a Child Seat with a Lap/Shoulder Seat Belt .................................................. 62
Larger Children .......................................... 65
Rear-facing Child Seat ............................... 56
Selecting a Child Seat ................................ 58
Childproof Door Locks ............................. 138
Cleaning the Exterior ............................... 480
Cleaning the Interior ................................ 478
Climate Control System ............................ 200
Changing the Mode ................................ 200
Defrosting the Windshield and Windows ............................................... 201
Dust and Pollen Filter ............................... 477
Recirculation/Fresh Air Mode ................... 200
Sensors .................................................... 203
Synchronized Mode ................................. 202 Using Automatic Climate Control ............ 200
Clock .......................................................... 128
CMBSTM (Collision Mitigation Braking
SystemTM) ................................................. 409
Coat Hook ................................................. 191
Collision Mitigation Braking System
TM
(CMBSTM) ................................................. 409
Indicator.............................................. 83, 84
Compact Spare Tire .......................... 485, 511
Compass .................................................... 342
Console Compartment ............................. 187
Continuously Variable Transmission ....... 367
Creeping ................................................. 367
Fluid ........................................................ 449
Kickdown ................................................ 367
Operating the Shift Lever................... 19, 369
Shift Lever Does Not Move ...................... 496
Shifting ................................................... 368
Controls ..................................................... 127
Coolant (Engine) ...................................... 447
Adding to the Radiator ............................ 448
Adding to the Reserve Tank..................... 447
Overheating ............................................ 497
Creeping (Continuously Variable Transmission) .......................................... 367
Cruise Control ........................................... 371
Indicator.................................................... 79
Cup Holders .............................................. 188
Customer Service Information ................. 520
Customized Features ................ 100, 114, 271
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527
Index
Load Limits............................................... 351
Locking/Unlocking ................................... 130
Auto Door Locking/Unlocking ................. 139
Childproof Door Locks ............................ 138
From Inside ............................................. 137
From Outside .......................................... 133
Keys........................................................ 130
Using a Key............................................. 136
Lockout Prevention System ..................... 136
Low Battery Charge ................................. 499
Low Fuel Indicator ..................................... 72
Low Oil Pressure Indicator ................. 70, 499
Low Smart Entry Remote Signal Strength .................................................. 132
Lower Anchors ..................................... 59, 63
Luggage (Maximum Load Limit) ............. 351
M
Maintenance............................................ 425
Battery .................................................... 474
Brake Fluid .............................................. 450
Cleaning ................................................. 478
Climate Control System .......................... 477
Coolant .................................................. 447
Heating and Cooling System ................... 477
Maintenance Minder
TM............................ 429
Oil .......................................................... 443
Precautions ............................................. 426
Radiator .................................................. 448
Remote Transmitter ................................ 475 Replacing Light Bulbs ............................... 452
Safety ...................................................... 427
Service Items ........................................... 434
Tires ........................................................ 465
Transmission Fluid ................................... 449
Under the Hood ...................................... 440
Malfunction Indicator Lamp .............. 71, 500
Map Lights ................................................ 186
Maximum Load Limit ............................... 351
Meters, Gauges ........................................... 92
Mirrors ....................................................... 173
Adjusting ................................................. 173
Door ........................................................ 174
Exterior .................................................... 174
Interior Rearview ..................................... 173
Modifications (and Accessories) .............. 424
Moonroof .................................................. 152
MP3 ........................................... 218, 226, 253
Multi-Information Display ......................... 96
Multi-View Rear Camera .......................... 417
N
Numbers (Identification).......................... 512
O
Odometer.............................................. 93, 97
Off-Highway Driving Guidelines ............. 358
Oil (Engine) ............................................... 442
Adding .................................................... 444 Checking................................................. 443
Displaying Oil Life .................................... 429
Low Oil Pressure Indicator ................. 70, 499
Recommended Engine Oil ....................... 442
Viscosity .................................................. 442
Opening/Closing Hood....................................................... 441
Moonroof ............................................... 152
Power Windows ...................................... 150
Tailgate ................................................... 140
Outside Temperature ........................... 95, 98
Adjusting ............................................ 95, 98
Overheating .............................................. 497
P
Pandora®........................................... 224, 252
Panic Mode ............................................... 149
Parking ...................................................... 416
Parking Brake ........................................... 405
Parking Brake and Brake System
Indicator ............................................ 70, 501
Passenger Airbag Off Indicator ................. 52
Passing Indicators ..................................... 159
Playing Bluetooth ® Audio ........................ 256
Power Tailgate ......................................... 143
Power Windows ....................................... 150
Precautions While Driving ....................... 366
Driving Guidelines for Your Utility Vehicle .................................................. 366
Rain ........................................................ 366
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