2015 HONDA CIVIC troubleshooting
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VISUAL INDEX
Quickly locate items in the vehicle’s interior.
Steering Wheel and Nearby Controls
1 Lights/turn signals/LaneWatch
button* p. 34, p. 35, p. 96
2 SEL/RESET knob p. 28
Brightness control p. 34
3 Wipers/washers p. 35
4 Cruise control buttons p. 95
5 Horn
6 Voice recognition buttons p. 67,
p. 71, p. 78
7 Instrument panel p. 23
8 Information display* p. 27
intelligent Multi-Information Display
(i-MID)* p. 28
9 MENU button*/SOURCE button*
p. 43, p. 46, p. 71, p. 78
Audio controls p. 46
i-MID button* p. 28
10 Hood release handle p. 120
11 km/mile change knob
CLOCK knob* p. 44
12 ENGINE START/STOP button* p. 91
13 Vehicle Stability Assist (VSA®) OFF
button p. 94
14 ECON button* p. 94
VISUAL INDEX
*if equipped
1138
54
12
10
7112314
69
Models with touchscreen
Basic HFL Operation ....................... 71
Pairing a Phone ............................... 73
Making a Call .................................. 74
SMS Text Messaging and E-Mail* ... 76
HondaLink™ Assist ........................ 77
Siri™ Eyes Free ............................... 77
NAVIGATION* .................................. 78
Basic Navigation Operation ......... 78
Entering a Destination ................... 81
Routing .............................................. 83
DRIVING ............................................ 85
Before Driving ................................. 85
Maximum Load Limit ...................... 87
Towing a Trailer .............................. 89
Starting to Drive .............................. 90
Shifting .............................................. 91
Braking ............................................. 93
Eco Assist System* ......................... 94
Vehicle Stability Assist (VSA
®), aka
Electronic Stability Control (ESC)
System ............................................... 94
Cruise Control* ................................ 95
LaneWatch™* ................................. 96
Rearview Camera* ......................... 97
Multi-View Rear Camera* ............. 98
Refueling .......................................... 99
HANDLING THE UNEXPECTED ... 103
Smart Entry Remote Battery Strength ... 103
Jump Starting ................................ 103
Shift Lever Does Not Move* ....... 104
Overheating .................................... 105 Emergency Engine Stop* ............. 106
Emergency Towing ....................... 106
Tire Pressure Monitoring System
(TPMS)* .......................................... 107
Changing a Flat Tire ...................... 108
Tire Repair Kit* .............................. 111
Fuse Locations ............................... 112
MAINTENANCE ............................. 115
Safety Precautions ....................... 115
Maintenance Minder™................ 116
Under the Hood .............................. 119
Engine Oil ....................................... 121
Engine Coolant .............................. 124
Checking the Battery .................... 125
Window Washer Fluid ................. 125
Changing Wiper Blades ............... 126
Tire Information ............................. 127
Tire Labeling .................................. 130
DOT Tire Quality Grading ............. 131
Tire Pressure Monitoring System
(TPMS) - Required Federal
Explanation .................................... 133
Testing of Readiness Codes ........ 134
SPECIFICATIONS ........................... 135
CUSTOMER INFORMATION ......... 140
Frequently Asked Questions/
Troubleshooting ............................ 140
Contact Us ...................................... 141
Honda Roadside Assistance ....... 141
Warranty Coverages ..................... 142
VOICE COMMAND INDEX ............ 143
INDEX .............................................. 148
*if equipped
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CUSTOMER INFORMATION
CUSTOMER INFORMATION
Learn about information specifi c to you as a Honda customer and how to get help.
Frequently Asked Questions/ Troubleshooting
Below are some frequently asked questions and troubleshooting items that\
you may
have about the vehicle.
Q: How do I set the vehicle clock?
A: For vehicles without navigation, see page 44. For vehicles with navigati\
on, the
time is automatically set using GPS signals.
Q: Why doesn’t the vehicle start when I press the ENGINE START/STOP button?*
A: The brake pedal must be pressed to start the engine.
Q: What is the AUTO setting on my headlight lever?
A: When in the AUTO position, the vehicle’s exterior lights will automatically turn
on or off depending on the ambient lighting.
Q: Why won’t the driver’s door unlock when I grab the door handle, even though
the keyless access remote is within range?*
A: If you pull the handle too quickly, the system may not have time to confi rm the
door is unlocked. Wait to hear a beep to confi rm the door is unlocked. If you are
wearing gloves, the system may be slow to respond.
Q: After my battery was disconnected or went dead, the audio system is aski\
ng for
a code. Where do I nd this?
A: In most cases, you do not need to enter a code. Turn on the vehicle and the
audio system, and press and hold the power button until the system react\
ivates.
Q: Why can’t I operate Pandora
® through the audio system?*
A: Audio may be streaming through Bluetooth
® Audio. Make sure Pandora mode
is selected and the phone cable is properly connected to the USB adapter\
cable (if using). Some phones may prompt you to “Allow” a connec\
tion.
Q: Is my phone compatible with Bluetooth features?
A: Visit handsfreelink.com (U.S.) or www.handsfreelink.ca (Canada) to
check phone compatibility for Bluetooth
® Audio, Bluetooth® HandsFreeLink®,
and SMS text messaging.
Q: Every time I press the Talk button, the system gives me voice prompts. Can I turn
these off?*
A: From the Home screen, select SETTINGS. Select System, then select Voice
Prompt. Select Off.
CUSTOMER INFORMATION
*if equipped
Contact Us
Honda dealer personnel are trained professionals. They should be able to\
answer
all your questions. If you encounter a problem that your dealership does\
not solve
to your satisfaction, please discuss it with the dealership’s service manager or
general manager. If you are dissatisfi ed with the decision made by the dealership’s
management, contact Honda Automobile Customer Service.
U.S. Owners:
American Honda Motor Co., Inc.
Honda Automobile Customer Service
1919 Torrance Blvd.
Mail Stop 500-2N-7A
Torrance, CA 90501-2746
Tel: (800) 999-1009
In Puerto Rico and
the U.S. Virgin Islands:
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give us the following information:
• Vehicle Identifi cation Number
• Date of purchase
• Odometer reading of your vehicle
• Your name, address, and telephone number
• A detailed descripton of the problem
• Name of the dealer who sold the vehicle to you
Honda Roadside Assistance
24-hour emergency road service is available to you in the United States \
and
Canada throughout your 3-year/36,000-mile warranty term. Services includ\
e
jump starting, fl at tire and lockout assistance, towing, and more (limitations apply).
Call (866) 864-5211 (U.S.) or (800) 465-7587 (Canada). Canadian Owners:
Honda Canada, Inc.
Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888) 946-6329
Fax: (877) 939-0909
e-mail: [email protected]
*if equipped
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INDEX
INDEX
Remote Battery Strength ..........................103
Remote Transmitter .....................................29
Reporting Safety Defects............................22
Rev indicator .................................................26
Roadside Assistance .................................141
Route Commands .......................................143
Routing 83
Safety Information .........................................3
Airbags .........................................................8
Child Safety ...............................................14
Reporting Safety Defects ........................22
Safety Label Locations ............................21
Seat Belts ....................................................5
Seat Belts ........................................................5 Fastening a Seat Belt ................................7
Seat Belt Inspection ..................................6
Seat Belt Reminder ..................................25
Shoulder Anchor ........................................7
Seat Heaters .................................................42
Seats .........................................................36
Service Codes.............................................117
Settings .........................................................43
Setting the Clock ..........................................44
Shifting .........................................................91
Shift Lever Does Not Move ......................104
Shoulder Anchor ............................................7
Side Airbags....................................................9
Side Curtain Airbags......................................9
Siri™ Eyes Free ............................................77
SiriusXM
® Radio ...........................................60
SiriusXM® Radio Commands ....................146
Smart Entry system ................................23, 30
SMS Text Messaging ............................70, 76
Sound .........................................................47
Specifi cations .............................................135
Speed Dial ...............................................69, 75
Speedometer ................................................26
Steering Wheel.............................................40
Steering Wheel and Nearby Controls ........1
Steering Wheel Controls.......................46, 78
Street Address..............................................81
Supplemental Restraint System (SRS) ...10, 23
System message ..........................................26
Text Messaging ......................................70, 76
Tire Information ..........................................127 DOT Tire Quality Grading ......................131
Infl ation Guidelines ................................127
Specifi cations .........135, 136, 137, 138, 139
Tire and Loading Information Label ....128
Tire and Wheel Replacement ...............128
Tire Chains ...............................................129
Tire Identifi cation Number (TIN) ..........130
Tire Labeling ............................................130
Tire Service Life ......................................129
Tire Terminology .....................................130 Wear Indicators .....................................127
Winter Tires .............................................129
Tire Pressure Monitoring System (TPMS) .........................................24, 107, 133
Tire Repair Kit .............................................111
Tire Service Life..........................................129
Touchscreen Operation ..............................57
Towing .......................................................106
Towing a Trailer ............................................89
TPMS .........................................24, 107, 133
Traffi c .........................................................84
Trip Computer ...............................................28
Troubleshooting ..........................................140
Trunk Opener ................................................31
Turn-by-Turn Directions ..............................83
Turn Signal ....................................................35
USB Commands..........................................146
USB Flash Drive......................................54, 63
USB Port ........................................................45
Vehicle Specs .............135, 136, 137, 138, 139
Vehicle Stability Assist (VSA
®) ......24, 26, 94
Visual Index.....................................................1
Voice Command Index ..............................143
Voice Prompt ................................................80
Voice Recognition Tips ..........................72, 80
VSA
® .............................................24, 26, 94
Warranty Coverages .................................142
Washer fl uid level ........................................26
Wear Indicators .........................................127
Windows........................................................32
Window Washer Fluid ...............................125
Winter Tires .................................................129
Wiper Blades ..............................................126
Wiper Operation ...........................................35