2015 HONDA CIVIC service

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CUSTOMER INFORMATION
CUSTOMER INFORMATION
Learn about information specifi c to you as a Honda customer and how to get help.
Frequently Asked Questions/ Troubleshooting
Below are some frequently asked questions and troubleshooting items that\
you may
have about the vehicle.
Q: How do I set the vehicle clock?
A: For vehicles without navigation, see page 44. For vehicles with navigati\
on, the
time is automatically set using GPS signals.
Q: Why doesn’t the vehicle start when I press the ENGINE START/STOP button?*
A: The brake pedal must be pressed to start the engine.
Q: What is the AUTO setting on my headlight lever?
A: When in the AUTO position, the vehicle’s exterior lights will automatically turn
on or off depending on the ambient lighting.
Q: Why won’t the driver’s door unlock when I grab the door handle, even though
the keyless access remote is within range?*
A: If you pull the handle too quickly, the system may not have time to confi rm the
door is unlocked. Wait to hear a beep to confi rm the door is unlocked. If you are
wearing gloves, the system may be slow to respond.
Q: After my battery was disconnected or went dead, the audio system is aski\
ng for
a code. Where do I nd this?
A: In most cases, you do not need to enter a code. Turn on the vehicle and the
audio system, and press and hold the power button until the system react\
ivates.
Q: Why can’t I operate Pandora
® through the audio system?*
A: Audio may be streaming through Bluetooth
® Audio. Make sure Pandora mode
is selected and the phone cable is properly connected to the USB adapter\

cable (if using). Some phones may prompt you to “Allow” a connec\
tion.
Q: Is my phone compatible with Bluetooth features?
A: Visit handsfreelink.com (U.S.) or www.handsfreelink.ca (Canada) to
check phone compatibility for Bluetooth
® Audio, Bluetooth® HandsFreeLink®,
and SMS text messaging.
Q: Every time I press the Talk button, the system gives me voice prompts. Can I turn
these off?*
A: From the Home screen, select SETTINGS. Select System, then select Voice
Prompt. Select Off.
CUSTOMER INFORMATION
*if equipped
Contact Us
Honda dealer personnel are trained professionals. They should be able to\
answer
all your questions. If you encounter a problem that your dealership does\
not solve
to your satisfaction, please discuss it with the dealership’s service manager or
general manager. If you are dissatisfi ed with the decision made by the dealership’s
management, contact Honda Automobile Customer Service.
U.S. Owners:
American Honda Motor Co., Inc.
Honda Automobile Customer Service
1919 Torrance Blvd.
Mail Stop 500-2N-7A
Torrance, CA 90501-2746
Tel: (800) 999-1009
In Puerto Rico and
the U.S. Virgin Islands:
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give us the following information:
• Vehicle Identifi cation Number
• Date of purchase
• Odometer reading of your vehicle
• Your name, address, and telephone number
• A detailed descripton of the problem
• Name of the dealer who sold the vehicle to you
Honda Roadside Assistance
24-hour emergency road service is available to you in the United States \
and
Canada throughout your 3-year/36,000-mile warranty term. Services includ\
e
jump starting, fl at tire and lockout assistance, towing, and more (limitations apply).
Call (866) 864-5211 (U.S.) or (800) 465-7587 (Canada). Canadian Owners:
Honda Canada, Inc.
Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888) 946-6329
Fax: (877) 939-0909
e-mail: [email protected]
*if equipped

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INDEX
INDEX
INDEX
ABS .........................................................24
Accessory Power Socket ...........................45
Airbags ...........................................................8
Air Conditioning System..............................41
Ambient meter ........................................26, 94
Anti-lock Brake System (ABS) .............24, 93
Audio Operation .....................................45, 50
Audio Commands .................................. 146
Auxiliary Input Jack .................................45
Bluetooth
® Audio ...............................55, 64
Compact Disc (CD) .......................49, 52, 61
FM/AM Radio ................................48, 51, 59
HDMI Port ..................................................45
HDMI Video ...............................................66
iPod
® ...................................................53, 62
Pandora® .............................................56, 65
SiriusXM® Radio .......................................60
Sound .........................................................47
Steering Wheel Controls .........................46
Touchscreen Operation ..........................57
USB Flash Drive ..................................54, 63
USB Port ....................................................45
Battery .......................................................125
Bluetooth
® Audio ...................................55, 64
Bluetooth® Audio Commands ..................147
Bluetooth® Handsfreelink® (HFL) .............67
Dialing a Number ...............................69, 74
E-Mail .........................................................76
HFL Controls ........................................67, 71
HondaLink™ Assist ..................................77
Making a Call ......................................69, 74
Pairing a Phone ..................................68, 73
Phonebook ..........................................69, 74
Siri™ Eyes Free ........................................77
SMS Text Messaging ........................70, 76
Speed Dial ...........................................69, 75
Voice Recognition Tips ............................72
Brake Assist System....................................93
Brake system ..........................................23, 24
Braking .........................................................93
Brightness Control .......................................34
Carbon Monoxide Gas...................................4
Changing a Flat Tire ...................................108
Changing Settings ........................................43
Charging system...........................................23
Child Safety ...................................................14
Childproof Door Locks .................................31
Child Seat ......................................................16 Adding Security with a Tether ...............19
LATCH-Compatible Child Seat ................17
Climate Control Commands ......................145
Climate Control System ...............................42 Clock .........................................................44
Compact Disc (CD) ...........................49, 52, 61
Compact Disc Commands.........................146
Condition Indicators ....................................25
Contact Us ...................................................141
Continuously Variable Transmission (CVT) ... 91
Cruise Control .........................................26, 95
Customer Information................................140
Customized Features ...................................43
Dashboard, Ceiling, and Other Controls .....2
Daytime Running Lights (DRL)....................24
Destination ....................................................81
Detour .........................................................84
Dialing a Number ...................................69, 74
Door Mirrors .................................................40
Door Operation .............................................31
DOT Tire Quality Grading ..........................131
Driver’s Seat ..................................................36
Driving .........................................................85
Braking .......................................................93
Continuously Variable Transmission (CVT) ...............................................91
Cruise Control ...........................................95
Eco Assist System ....................................94
ENGINE START/STOP button .................91
Ignition .......................................................90
LaneWatch™ ............................................96
Manual Transmission ..............................92
Maximum Load Limit ................................87
Paddle Shifters .........................................92
Power Mode .............................................91
Refueling ....................................................99
Shifting .......................................................91
Vehicle Stability Assist (VSA
®) ..............94
Wiper Blades ..........................................126
DRL .........................................................24
Eco Assist System........................................94
ECON Button .................................................94
ECON mode ...................................................26
Electric Power Steering (EPS) ...................24
Electronic Stability Control (ESC) ..............94
E-Mail .........................................................76
Emergency Engine Stop ............................106
Emergency Towing ....................................106
Engine Specs ..............135, 136, 137, 138, 139
Engine Coolant............................................124
Engine Oil.....................................................121
ENGINE START/STOP button .....................91
Exterior Lights ...............................................34
Fastening a Seat Belt ....................................7
Find Nearest Place ......................................82
Find Place Commands ...............................144 Flat Tire .......................................................108
Floor Mats .....................................................37
Fluids .......................135, 136, 137, 138, 139
FM/AM Radio ....................................48, 51, 59
FM/AM Radio Commands .........................146
Foot Brake .....................................................93
Frequently Asked Questions ....................140
Front Airbags (SRS) .......................................8
Front Door Inner Handle .............................31
Fuel gauge .....................................................26
Fuel Information ...................................99, 100
Fuse Locations............................................112
Gauges .........................................................26
HDMI Port......................................................45
HDMI Video ...................................................66
Headlight-Wiper Integration ......................35
Head Restraints ............................................38
High temperature .........................................24
Home Address ..............................................81
HondaLink™ ..................................................58
HondaLink™ .....................................Assist 77
Honda Roadside Assistance ....................141
Hood .......................................................119
Ignition .........................................................90
i-MID .........................................................28
Immobilizer ....................................................26
Info Commands...........................................145
Information Display......................................27
Instant fuel economy gauge.......................26
Instrument Panel ..........................................23
Intelligent Multi-Information Display
(i-MID) ............................................28
Interior Lights................................................34
Intermittent Wipers......................................35
iPod
® ...................................................53, 62
iPod® Commands .......................................147
i-VTEC indicator............................................26
Jump Starting .............................................103
LaneWatch™ ................................................96
Lap/Shoulder Seat Belts ...............................5
LATCH-Compatible Child Seat ....................17
Light Bulbs...................135, 136, 137, 138, 139
Lights ...................................................26, 34
Lock Tab .........................................................31
Low fuel .........................................................25
Low oil pressure ...........................................23
Low temperature ..........................................24
Low tire pressure .........................................25
Maintenance...............................................115 Battery .....................................................125
Engine Coolant ........................................124
Engine Oil .................................................121
Maintenance Minder™ .........................116
Service Codes .........................................117
Under the Hood ......................................119 Window Washer Fluid ...........................125
Making a Call ..........................................69, 74
Malfunction indicator lamp ........................24
Malfunction Indicators................................23
Manual Transmission ..................................92
Map Display Commands ...........................143
Map Legend ..................................................83
Master Door Lock Switch ...........................31
Maximum Load Limit....................................87
Mirrors .........................................................40
Moonroof .......................................................33
Multi-View Rear Camera ............................98
Navigation .....................................................78 Detour ........................................................84
Display and Controls ................................79
Entering a Destination .............................81
Find Nearest Place ..................................82
Home Address ..........................................81
Map Legend ..............................................83
Navigation Commands ..........................143
Place Category .........................................82
Routing .......................................................83
Steering Wheel Controls .........................78
Street Address ..........................................81
Traffi c .........................................................84
Turn-by-Turn Directions ..........................83
Voice Recognition Tips ............................80
Voice Prompt.............................................80
One-Touch Turn Signal ................................35
On/Off Indicators ..........................................26
On-screen Commands...............................145
Opening the Hood ......................................120
Overheating.................................................105
Paddle Shifters .............................................92
Pairing a Phone ......................................68, 73
Pandora® .................................................56, 65
Pandora® Commands ................................147
Parking brake..........................................25, 93
Passenger Airbag Off Indicator .................11
Phone ...................................................68, 73
Phonebook ..............................................69, 74
Phone Commands ......................................145
Place Category .............................................82
Power Door Mirrors.....................................40
Power Driver’s Seat .....................................36
Power Mode .................................................91
Power Moonroof Operation .......................33
Power Window Lock ...................................32
Power Window Operation ..........................32
Radio .........................................................48
Readiness Codes........................................134
Rear Seats .....................................................39
Rearview Camera.........................................97
Rearview Mirror ...........................................40
Refueling........................................................99

150 || 151
INDEX
INDEX
Remote Battery Strength ..........................103
Remote Transmitter .....................................29
Reporting Safety Defects............................22
Rev indicator .................................................26
Roadside Assistance .................................141
Route Commands .......................................143
Routing 83
Safety Information .........................................3
Airbags .........................................................8
Child Safety ...............................................14
Reporting Safety Defects ........................22
Safety Label Locations ............................21
Seat Belts ....................................................5
Seat Belts ........................................................5 Fastening a Seat Belt ................................7
Seat Belt Inspection ..................................6
Seat Belt Reminder ..................................25
Shoulder Anchor ........................................7
Seat Heaters .................................................42
Seats .........................................................36
Service Codes.............................................117
Settings .........................................................43
Setting the Clock ..........................................44
Shifting .........................................................91
Shift Lever Does Not Move ......................104
Shoulder Anchor ............................................7
Side Airbags....................................................9
Side Curtain Airbags......................................9
Siri™ Eyes Free ............................................77
SiriusXM
® Radio ...........................................60
SiriusXM® Radio Commands ....................146
Smart Entry system ................................23, 30
SMS Text Messaging ............................70, 76
Sound .........................................................47
Specifi cations .............................................135
Speed Dial ...............................................69, 75
Speedometer ................................................26
Steering Wheel.............................................40
Steering Wheel and Nearby Controls ........1
Steering Wheel Controls.......................46, 78
Street Address..............................................81
Supplemental Restraint System (SRS) ...10, 23
System message ..........................................26
Text Messaging ......................................70, 76
Tire Information ..........................................127 DOT Tire Quality Grading ......................131
Infl ation Guidelines ................................127
Specifi cations .........135, 136, 137, 138, 139
Tire and Loading Information Label ....128
Tire and Wheel Replacement ...............128
Tire Chains ...............................................129
Tire Identifi cation Number (TIN) ..........130
Tire Labeling ............................................130
Tire Service Life ......................................129
Tire Terminology .....................................130 Wear Indicators .....................................127
Winter Tires .............................................129
Tire Pressure Monitoring System (TPMS) .........................................24, 107, 133
Tire Repair Kit .............................................111
Tire Service Life..........................................129
Touchscreen Operation ..............................57
Towing .......................................................106
Towing a Trailer ............................................89
TPMS .........................................24, 107, 133
Traffi c .........................................................84
Trip Computer ...............................................28
Troubleshooting ..........................................140
Trunk Opener ................................................31
Turn-by-Turn Directions ..............................83
Turn Signal ....................................................35
USB Commands..........................................146
USB Flash Drive......................................54, 63
USB Port ........................................................45
Vehicle Specs .............135, 136, 137, 138, 139
Vehicle Stability Assist (VSA
®) ......24, 26, 94
Visual Index.....................................................1
Voice Command Index ..............................143
Voice Prompt ................................................80
Voice Recognition Tips ..........................72, 80
VSA
® .............................................24, 26, 94
Warranty Coverages .................................142
Washer fl uid level ........................................26
Wear Indicators .........................................127
Windows........................................................32
Window Washer Fluid ...............................125
Winter Tires .................................................129
Wiper Blades ..............................................126
Wiper Operation ...........................................35