82 || 83
HANDLING THE UNEXPECTED
HANDLING THE UNEXPECTED
Learn about what to do in critical or emergency situations.
Smart Entry Remote Battery Strength
If the battery life in your remote transmitter is weak, a message appear\
s in the
display with information on how to start the engine.
1. Touch the back of the remote transmitter to the
ENGINE START/STOP button while the indicator is
fl ashing.
2. With the brake pedal or clutch pedal pressed, press the ENGINE START/STOP button within 10
seconds.
HANDLING THE UNEXPECTED
Booster battery
WARNING: Battery posts, terminals, and related accessories contain lead and lead\
compounds. Wash your hands after handling.
A battery can explode if you do not follow the correct procedure, seriou\
sly
injuring anyone nearby.
Keep all sparks, open fl ames, and smoking materials away from the battery.
WARNING
After the Engine StartsOnce your vehicle’s engine has started, remove the jumper cables in the following
order:
1. Disconnect the jumper cable from your engine hanger.
2. Disconnect the other end of the jumper cable from the assisting vehicle’\
s (-) terminal.
3. Disconnect the jumper cable from your vehicle’s (+) terminal.
4. Disconnect the other end of the jumper cable from the assisting vehicle’\
s (+) terminal.
5. Have your vehicle inspected by a nearby service station or a dealer.
Shift Lever Does Not Move
Follow the procedure below if you cannot move the shift lever out of Par\
k (P).
1. Set the parking brake.
2. Remove the built-in key from the remote transmitter.
3. Wrap a cloth around the tip of a small fl at-tip screwdriver to remove the cover of the shift lock
release slot. Put the tip of the fl at-tip screwdriver
into the slot and remove it as shown in the image.
4. Insert the key into the shift lock release slot.
5. While pushing the key down, press the shift lever release button and place the shift lever into Neutral
(N). The lock is now released. Have the shift lever
checked by a dealer as soon as possible.
Slot
Cover
Release
button Shift lock
release slot
Jump
Starting
Turn off the power to electric devices, such as audio and lights. T urn off the engine,
then open the hood.
1. Connect the fi rst jumper cable to your vehicle’ s
battery (+) terminal.
2. Connect the other end of the fi rst jumper cable
to the booster battery (+) terminal. Use a 12-volt
booster battery only .
3. Connect the second jumper cable to the booster
battery (-) terminal.
4. Connect the other end of the second jumper cable
to the grounding point as shown. Do not connect
this jumper cable to any other part.
5. If your vehicle is connected to another vehicle,
start the assisting vehicle’ s engine and increase its
rpm slightly .
6. Attempt to start your vehicle’ s engine. If it turns over slowly , make sure that the
jumper cables have good metal-to-metal contact.
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CUSTOMER INFORMATION
CUSTOMER INFORMATION
Learn about information specifi c to you as a Honda customer and how to get help.
Frequently Asked Questions/ Troubleshooting
Below are some frequently asked questions and troubleshooting items that\
you may
have about the vehicle.
Q: How do I set the vehicle clock?
A: For vehicles without navigation, see page 39. For vehicles with navigati\
on, the
time is automatically set using GPS signals.
Q: Why doesn’t the vehicle start when I press the ENGINE START/STOP button?
A: The brake pedal must be pressed to start the engine.
Q: What is the AUTO setting on my headlight lever?
A: When in the AUTO position, the vehicle’s exterior lights will automatically turn
on or off depending on the ambient lighting.
Q: Why won’t the driver’s door unlock when I grab the door handle, even though
the keyless access remote is within range?
A: If you pull the handle too quickly, the system may not have time to confi rm the
door is unlocked. Wait to hear a beep to confi rm the door is unlocked. If you are
wearing gloves, the system may be slow to respond.
Q: After my battery was disconnected or went dead, the audio system is aski\
ng for
a code. Where do I nd this?
A: In most cases, you do not need to enter a code. Turn on the vehicle and the
audio system, and press and hold the power button until the system react\
ivates.
Q: Why can’t I operate Pandora
® through the audio system?
A: Audio may be streaming through Bluetooth
® Audio. Make sure Pandora mode
is selected and the phone cable is properly connected to the USB adapter\
cable (if using). Some phones may prompt you to “Allow” a connec\
tion.
Q: Is my phone compatible with Bluetooth features?
A: Visit handsfreelink.com (U.S.) or www.handsfreelink.ca (Canada) to
check phone compatibility for Bluetooth
® Audio, Bluetooth® HandsFreeLink®,
and SMS text messaging.
Q: Every time I press the Talk button, the system gives me voice prompts. Can I turn
these off?*
A: From the Home screen, select SETTINGS. Select System, then select Voice
Prompt. Select Off.
CUSTOMER INFORMATION
*if equipped
Contact Us
Honda dealer personnel are trained professionals. They should be able to\
answer
all your questions. If you encounter a problem that your dealership does\
not solve
to your satisfaction, please discuss it with the dealership’s service manager or
general manager. If you are dissatisfi ed with the decision made by the dealership’s
management, contact Honda Automobile Customer Service.
U.S. Owners:
American Honda Motor Co., Inc.
Honda Automobile Customer Service
1919 Torrance Blvd.
Mail Stop 500-2N-7A
Torrance, CA 90501-2746
Tel: (800) 999-1009
In Puerto Rico and
the U.S. Virgin Islands:
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give us the following information:
• Vehicle Identifi cation Number
• Date of purchase
• Odometer reading of your vehicle
• Your name, address, and telephone number
• A detailed descripton of the problem
• Name of the dealer who sold the vehicle to you
Honda Roadside Assistance
24-hour emergency road service is available to you in the United States \
and
Canada throughout your 3-year/36,000-mile warranty term. Services includ\
e
jump starting, fl at tire and lockout assistance, towing, and more (limitations apply).
Call (866) 864-5211 (U.S.) or (800) 465-7587 (Canada). Canadian Owners:
Honda Canada, Inc.
Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888) 946-6329
Fax: (877) 939-0909
e-mail: [email protected]