2015 GMC YUKON service

Black plate (11,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7063682) - 2015 - crc - 6/5/14
Customer Information 13-11
Choose a reputable repair facility
that uses quality replacement parts.
See“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3-34.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.

Black plate (12,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7063682) - 2015 - crc - 6/5/14
13-12 Customer Information
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com. Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or recordpersonal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (14,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7063682) - 2015 - crc - 6/5/14
13-14 Customer Information
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
.How fast the vehicle was
traveling.

Black plate (1,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7063682) - 2015 - crc - 6/5/14
OnStar 14-1
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . 14-1
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-3
Navigation . . . . . . . . . . . . . . . . . . . 14-3
Connections . . . . . . . . . . . . . . . . . 14-4
Vehicle Diagnostics . . . . . . . . . . 14-6
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . 14-6
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to a live OnStar
Advisor for Emergency, Security,
Navigation, Connection, and
Diagnostic Services. OnStar
services may require a paid
subscription. OnStar requires the
vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing public emergency service
providers. OnStar may collect
information about you and your vehicle, including location
information. See OnStar
’s Terms
and Conditions and Privacy
Statement for more details including
system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.Solid Green: System is on.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. Press the blue
OnStar button twice to speak
with an OnStar Advisor.
Press
Qor call 1-888-4-ONSTAR
(1-888-466-7827) to speak to an
Advisor.

Black plate (2,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7063682) - 2015 - crc - 6/5/14
14-2 OnStar
Press=to:
.Make a call, end a call,
or answer an incoming call.
.Give OnStar Hands-Free Calling
voice commands.
.Give OnStar Turn-by-Turn
Navigation voice commands.
Requires the available Directions
& Connections service plan.
.Obtain the WiFi network name,
or Service Set Identifier or SSID,
and passphrase (if equipped).
Press
Qto connect to a live
Advisor to:
.Verify account information or
update contact information.
.Get driving directions. Requires
the available Directions &
Connections service plan.
.Receive On-Demand
Diagnostics for a check of the
vehicle’s key operating systems.
.Receive Roadside Assistance.
.Manage WiFi Settings (if
equipped).
Press
>to get a priority connection
to an OnStar Emergency Advisor
available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get assistance in severe
weather or other crisis and
evacuation routes.
OnStar Services
Emergency
With Automatic Crash Response,
the OnStar system can
automatically connect to an OnStar
Emergency Advisor. The built-in
system can automatically connect to
help in certain crashes.
Press
>to connect to an OnStar
Emergency Advisor. GPS
technology is used to identify the
vehicle location and can provide
important information to emergency
personnel. OnStar Emergency
Advisors are trained to provide
assistance and link to existing
public emergency service providers
in emergency situations.
With OnStar Crisis Assist, specially
trained Crisis Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information if a
crisis occurs.

Black plate (3,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7063682) - 2015 - crc - 6/5/14
OnStar 14-3
Security
OnStar provides services including
Stolen Vehicle Assistance, Remote
Ignition Block, and Roadside
Assistance, if equipped. OnStar can
unlock the vehicle doors remotely,
if equipped with automatic door
locks, and can help police locate the
vehicle if it is stolen.
Navigation
OnStar navigation requires the
Directions & Connections
service plan.
Press
Qto receive directions or
have them sent to the vehicle
navigation screen, if equipped.
Destinations can also be forwarded
to the vehicle from MapQuest.com.
Turn-by-Turn Navigation
1. PressQto connect to a live
Advisor.
2. Request directions. 3. Directions are downloaded to the
vehicle.
4. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
2. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers. Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given, then
responds with “OnStar ready,”
then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and the distance to the
destination, then responds with
“OnStar ready,” then a tone.
Other Navigation Services
Available from OnStar
OnStar eNav:Subscribers can
send destinations from
MapQuest.com to the vehicle
Turn-by-Turn Navigation or
screen-based navigation system (if
equipped). When ready, the
directions will be downloaded to the
vehicle.

Black plate (4,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7063682) - 2015 - crc - 6/5/14
14-4 OnStar
Destination Download:PressQ,
then request the Advisor to
download directions to the
navigation system in the vehicle (if
equipped). After the call ends, press
the “Go” button on the navigation
screen to begin driving directions.
If directions are downloaded to the
navigation system, the route can
only be canceled through the
navigation system.
Destinations can also be
downloaded on the go. For
information about eNav or
Destination Download, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
Directions & Connections includes
the services that follow to help
customers stay connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). WiFi Connectivity (If Equipped)
The vehicle has a WiFi hotspot that
provides a high-speed, wireless
Internet connection to connect
multiple mobile devices (data plan
required).
1. To retrieve WiFi hotspot
information, press
=and select
or say “WiFi settings.”
2. The WiFi settings will display the WiFi network name/SSID,
passphrase, and level of
encryption.
3. To change the SSID or passphrase, press
Qor call
1-888-4-ONSTAR to connect
with an Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®,
Android™, and BlackBerry®or
Windows 7 or 8 mobile devices.
From the mobile device, check the
vehicle’s fuel level, oil life, or tire pressure; or activate remote horn
and lights. Also remote start the
vehicle (if factory equipped) or
unlock the doors from anywhere
with a wireless connection (if
equipped with automatic locks).
With the Directions & Connections
service plan, a destination can be
sent to the vehicle. For OnStar
RemoteLink information and
compatibility, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
OnStar RemoteLink
®Key Fob
Services
This feature is included for five
years and allows for remote door
lock/unlock (if equipped with
automatic locks), remote start (if
factory equipped), or activation of
horn and lights from anywhere with
a wireless signal. Download the app
and start using it any time during the
trial period to get started.
OnStar Hands-Free Calling
This service allows calls to be made
and received from the vehicle.

Black plate (6,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7063682) - 2015 - crc - 6/5/14
14-6 OnStar
Vehicle Diagnostics
OnStar Vehicle Diagnostics can
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
other major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If an
On-Demand Diagnostics check is
needed, press
Q, and an Advisor
can run a check.
OnStar Additional
Information
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information.
Selling/Transferring the
Vehicle
Call 1-888-4-ONSTAR immediately
to terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain the
OnStar service options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions:
.Call 1-888-4-ONSTAR
(1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service