2015 GMC SIERRA infotainment

Black plate (1,1)GMC 2015i Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8431500) - 2015 - crc - 6/20/14
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Radio Frequency Identification (RFID) . . . . . . . 13-12
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Infotainment System . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Black plate (15,1)GMC 2015i Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8431500) - 2015 - crc - 6/20/14
Customer Information 13-15
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur. NOTE: EDR data are
recorded by your vehicle only if a
non-trivial crash situation occurs; no
data are recorded by the EDR under
normal driving conditions and no
personal data (e.g., name, gender,
age, and crash location) are
recorded. However, other parties,
such as law enforcement, could
combine the EDR data with the type
of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Black plate (6,1)GMC 2015i Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8431500) - 2015 - crc - 6/20/14
i-6 INDEX
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-36
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-36
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-36
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-36
High-Beam On Light . . . . . . . . . . 5-26
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-26
Heated Steering Wheel . . . . . . . . . . . . . . . . 5-3
Heated and Cooled Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Heated Mirrors . . . . . . . . . . . . . . . . . 2-17
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-28
High-Beam On Light . . . . . . . . . . . 5-26 High-Speed Operation . . . . . . . . 10-60
Hill and Mountain Roads . . . . . . . 9-11
Hill Descent Control (HDC) . . . . 9-51
Hill Descent Control Light . . . . . . 5-22
Hill Start Assist (HSA) . . . . . . . . . 9-48
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-11
I
Idle SystemFast . . . . . . . . . . . . . . . . . . . . . . . . . . 9-27
Ignition Positions . . . . . . . . . . . . . . 9-24
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 10-34
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-12
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 5-23
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-32
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . . 5-9
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1 Interior Rearview Mirrors . . . . . . . 2-19
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-87
K
Key and Lock Messages . . . . . . . 5-35
Keyless Entry
Remote (RKE) System . . . . . . . . 2-4
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-52
Lamps
Auxiliary RoofMounted Lamp . . . . . . . . . . . . . . . 6-5
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Daytime Running (DRL) . . . . . . . 6-3
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . . 6-2
Fog . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Malfunction Indicator . . . . . . . . . 5-18

Black plate (11,1)GMC 2015i Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8431500) - 2015 - crc - 6/20/14
INDEX i-11
Service . . . . . . . . . . . . . . . . . . . . . . . . . 8-6Accessories and
Modifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-3
Engine Soon Light . . . . . . . . . . . . 5-18
Maintenance Records . . . . . . .11-16
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Services Special Application . . . . . . . . . . . 11-8
Servicing the Airbag . . . . . . . . . . . 3-28
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-34
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-30
Out of Park . . . . . . . . . . . . . . . . . . . 9-31
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4
Snow Plow . . . . . . . . . . . . . . . . . . . . 9-88
Special Application Services . . . 11-8 Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-11
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-23
Start Assist, Hills . . . . . . . . . . . . . . 9-48
Start Vehicle, Remote . . . . . . . . . . 2-7
Starter Switch Check . . . . . . . . . 10-33
Starting the Engine . . . . . . . . . . . . 9-26
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-24
Heated Wheel . . . . . . . . . . . . . . . . . 5-3
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Steering System Messages . . . . 5-38
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . 10-37
Storage Areas Center Console . . . . . . . . . . . . . . . . 4-2
Floor Console . . . . . . . . . . . . . . . . . 4-3
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Sunglasses . . . . . . . . . . . . . . . . . . . . 4-2
Storage Compartments . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-14
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-22 Sunglass Storage . . . . . . . . . . . . . . . 4-2
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 9-59
Infotainment . . . . . . . . . . . . 7-1, 13-15
Noise Control . . . . . . . . . . . . . . . 10-32
Systems Driver Assistance . . . . . . . . . . . . . 9-55
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-11
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 2-10
TaillampsBulb Replacement . . . . . . . . . . 10-37
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-13 Immobilizer . . . . . . . . . . . . . . . . . . . 2-12
Throttle, Adjustable . . . . . . . . . . . . 9-23
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 10-50 All-Season . . . . . . . . . . . . . . . . . . 10-51
All-Terrain . . . . . . . . . . . . . . . . . . 10-52
Buying New Tires . . . . . . . . . . . 10-69
Chains . . . . . . . . . . . . . . . . . . . . . . 10-74