
Black plate (35,1)GMC Canyon Owner Manual (GMNA-Localizing-U.S./Canada-7587000) -
2015 - CRC - 3/17/15
Infotainment System 7-35
The messages can be deleted or a
new message can be added.
To add a new message:
1. Select Text Settings, then selectManage Predefined Messages.
2. While in the predefined messages list view, select Add
New Predefined Message and a
keyboard displays.
3. Type a new message and select NEW MSG when done to add
the message. Press the
o
BACK button on faceplate to go
back to the predefined
messages list. Select
zto
delete one character at a time.
Memory Full
This message may display if there is
no more room on the phone to store
messages.
Text Settings
Text Alerts: When on, this feature
will display an alert when a new text
message has been received. Select
on or off.
Manage Predefined Messages:
Select to add, change, or delete
predefined messages.
Settings
Teen Driver
If equipped, Teen Driver allows keys
to be programmed with
customizable vehicle settings.
It limits some vehicle features and
prevents some systems, such as
Park Assist, if equipped, from being
turned off. It also displays a report
card of the driving behavior when a
Teen Driver key is used.
To activate or change the settings,
select Teen Driver from the Settings
menu. See Vehicle Personalization
on page 5-41. If no keys are
activated, the Teen Driver feature
will not record any Report
Card data.
A Personal Identification Number
(PIN) must be created using the
keypad. The PIN is required to:
.Register Keys.
.Change settings.

Black plate (37,1)GMC Canyon Owner Manual (GMNA-Localizing-U.S./Canada-7587000) -
2015 - CRC - 3/17/15
Infotainment System 7-37
Manage Settings
The PIN can be used to change
these settings:
Audio Volume Limit:Allows a
maximum radio volume to be set.
Teen Driver Speed Warning:
Allows a warning to be set when a
selected speed is exceeded.
Teen Driver Speed Limiter:
If equipped, this allows the
maximum speed limit of the vehicle
to be set.
The following cannot be changed:
.The radio will mute when the
driver safety belt is not fastened,
and in some vehicles, when the
safety belt of a front outboard
passenger is not fastened.
.Other vehicle features, such as
Park Assist, if equipped, cannot
be turned off when the Teen
Driver setting is in use. Delete Report Card Data
The Report Card continues to save
data for all trips until the data is
deleted using the PIN.
To delete Report Card data:
.Select Reset from the Report
Card screen.
.Select Clear All Teen Keys/PIN
from the Teen Driver menu.
Forgotten PIN
See your dealer to reset the PIN.
Trademarks and
License Agreements
FCC Information
See Radio Frequency Statement on
page 13-12.
"Made for iPod" and "Made for
iPhone" mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone and has been certified by
the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this
device or its compliance with safety
and regulatory standards. Please
note that the use of this accessory
with iPod or iPhone may affect
wireless performance. iPhone
®,
iPod®, iPod classic®, iPod nano®,

Black plate (2,1)GMC Canyon Owner Manual (GMNA-Localizing-U.S./Canada-7587000) -
2015 - CRC - 3/17/15
9-2 Driving and Operating
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-57
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-57
Trailer Towing . . . . . . . . . . . . . . . . 9-60
Towing Equipment . . . . . . . . . . . 9-63
Trailer Sway
Control (TSC) . . . . . . . . . . . . . . 9-66
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . 9-66
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or
other electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.

Black plate (3,1)GMC Canyon Owner Manual (GMNA-Localizing-U.S./Canada-7587000) -
2015 - CRC - 3/17/15
Driving and Operating 9-3
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3-9.
.Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
.Allow enough following distance
between you and the driver in
front of you.
.Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second.
In that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
.Avoid needless heavy braking.
.Keep pace with traffic.

Black plate (55,1)GMC Canyon Owner Manual (GMNA-Localizing-U.S./Canada-7587000) -
2015 - CRC - 3/17/15
Driving and Operating 9-55
California Fuel
Requirements
If the vehicle is certified to meet
California Emissions Standards, it is
designed to operate on fuels that
meet California specifications. See
the underhood emission control
label. If this fuel is not available in
states adopting California Emissions
Standards, the vehicle will operate
satisfactorily on fuels meeting
federal specifications, but emission
control system performance might
be affected. The malfunction
indicator lamp could turn on and the
vehicle may not pass a smog-check
test. SeeMalfunction Indicator
Lamp on page 5-18. If this occurs,
return to your authorized dealer for
diagnosis. If it is determined that the
condition is caused by the type of
fuel used, repairs may not be
covered by the vehicle warranty.
Fuels in Foreign
Countries
If planning to drive in countries
outside the U.S. or Canada, the
proper fuel might be hard to find.
Check regional auto club or fuel
retail brand websites for availability
in the country where driving. Never
use leaded gasoline, fuel containing
methanol, manganese, or any other
fuel not recommended. Costly
repairs caused by use of improper
fuel would not be covered by the
vehicle warranty.
Fuel Additives
To keep fuel systems clean, TOP
TIER Detergent Gasoline is
recommended. See Fuel on
page 9-54.
If TOP TIER Detergent Gasoline is
not available, one bottle of Fuel
System Treatment PLUS added to
the fuel tank at every engine oil
change, can help. Fuel System
Treatment PLUS is the only gasoline additive recommended by
General Motors. It is available at
your dealer.
Filling the Tank
{Warning
Fuel vapor burns violently and a
fuel fire can cause bad injuries.
To help avoid injuries to you and
others, read and follow all the
instructions on the fuel pump
island. Turn off the engine when
refueling. Do not smoke near fuel
or when refueling the vehicle. Do
not use cellular phones. Keep
sparks, flames, and smoking
materials away from fuel. Do not
leave the fuel pump unattended
when refueling the vehicle. This is
against the law in some places.
Do not re-enter the vehicle while
pumping fuel. Keep children away
from the fuel pump; never let
children pump fuel.

Black plate (57,1)GMC Canyon Owner Manual (GMNA-Localizing-U.S./Canada-7587000) -
2015 - CRC - 3/17/15
Driving and Operating 9-57
Caution (Continued)
indicator lamp to light, and could
damage the fuel tank and
emissions system. See
Malfunction Indicator Lamp on
page 5-18.
Filling a Portable Fuel
Container
{Warning
Never fill a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel
vapor. You can be badly burned
and the vehicle damaged if this
occurs. To help avoid injury to you
and others:
.Dispense fuel only into
approved containers.(Continued)
Warning (Continued)
.Do not fill a container while it
is inside a vehicle, in a
vehicle's trunk, pickup bed,
or on any surface other than
the ground.
.Bring the fill nozzle in contact
with the inside of the fill
opening before operating the
nozzle. Contact should be
maintained until the filling is
complete.
.Do not smoke while
pumping fuel.
.Do not use a cellular phone
while pumping fuel.
Trailer Towing
General Towing
Information
Only use towing equipment that has
been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle for towing a trailer. Read
the entire section before towing a
trailer.
For towing a disabled vehicle, see
Towing the Vehicle on page 10-78.
For towing the vehicle behind
another vehicle such as a motor
home, seeRecreational Vehicle
Towing on page 10-78.
Driving Characteristics
and Towing Tips
Driving with a Trailer
When towing a trailer:
.Become familiar with the state
and local laws that apply to
trailer towing.

Black plate (1,1)GMC Canyon Owner Manual (GMNA-Localizing-U.S./Canada-7587000) -
2015 - CRC - 3/17/15
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-8 Collision Damage Repair
(U.S. and Canada) . . . . . . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Radio Frequency
Statement . . . . . . . . . . . . . . . . . 13-12Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-13
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Infotainment System . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Black plate (2,1)GMC Canyon Owner Manual (GMNA-Localizing-U.S./Canada-7587000) -
2015 - CRC - 3/17/15
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call
1-800-462-8782. In Canada, call
General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting GMC, remember
that your concern will likely be
resolved at a dealer's facility.
That is why we suggest following
Step One first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within 40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.