
Black plate (2,1)GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7576030) - 2015 - CRC - 8/18/14
2-2 Keys, Doors, and Windows
The key is used for the ignition and
all door locks.
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
If it becomes difficult to turn the key,
inspect the key blade for debris.
See your dealer if a replacement
key or additional key is needed.
If locked out of the vehicle, call
Roadside Assistance. SeeRoadside
Assistance Program on page 13-5. If equipped, with an active OnStar
subscription, an OnStar Advisor
may remotely unlock the vehicle.
See
“OnStar,” if equipped.
Remote Keyless Entry
(RKE) System
SeeRadio Frequency Statement on
page 13-12.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The RKE transmitter functions work
up to 60 m (195 ft) away from the
vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System on page 2-2.
With Remote Start and Power
Liftgate Shown, Without Similar
/(Remote Vehicle Start):
If equipped, see Remote Vehicle
Start on page 2-4.

Black plate (42,1)GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7576030) - 2015 - CRC - 8/18/14
5-42 Instruments and Controls
Vehicle Speed Messages
SPEED LIMITED TO
XXX KM/H (MPH)
This message displays when your
vehicle speed is limited to 128 km/h
(80 mph) because the vehicle
detects a problem in the speed
variable assist steering system.
Have your vehicle serviced by your
dealer.
Washer Fluid Messages
WASHER FLUID LOW ADD
FLUID
This message displays when the
windshield washer fluid is low. Fill
the windshield washer fluid reservoir
as soon as possible. SeeEngine
Compartment Overview on
page 10-5 for the location of the
windshield washer fluid reservoir.
Also, see Washer Fluid on
page 10-19 for more information.
Vehicle
Personalization
Your vehicle may have
customization capabilities that allow
you to program certain features to
one preferred setting. Customization
features can only be programmed to
one setting on the vehicle and
cannot be programmed to a
preferred setting for two different
drivers.
All of the customization options may
not be available on your vehicle.
Only the options available will be
displayed on the DIC.
The default settings for the
customization features were set
when your vehicle left the factory,
but may have been changed from
their default state since then.
The customization preferences are
automatically recalled.
To change customization
preferences, use the following
procedure.
Entering the Feature
Settings Menu
1. Turn the ignition on and place
the vehicle in P (Park).
To avoid excessive drain on the
battery, it is recommended that
the headlamps are turned off.
2. Press the customization button to enter the feature settings
menu. If the menu is not
available, FEATURE SETTINGS
AVAILABLE IN PARK will
display. Before entering the
menu, make sure the vehicle is
in P (Park).
Feature Settings Menu Items
The following are customization
features that allow you to program
settings to the vehicle:
DISPLAY IN ENGLISH
This feature will only display if a
language other than English has
been set. This feature allows you to
change the language in which the
DIC messages appear to English.

Black plate (70,1)GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7576030) - 2015 - CRC - 8/18/14
10-70 Vehicle Care
{Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
3. Turn off the ignition on both vehicles. Unplug unnecessary
accessories plugged into the
cigarette lighter or the accessory
power outlets. Turn off the radio
and all lamps that are not
needed. This will avoid sparks
and help save both batteries.
And it could save the radio! 4. Open the hoods and locate the
positive (+) and negative (−)
terminal locations on the other
vehicle. Your vehicle has a
remote positive (+) and a remote
negative (−) jump starting
terminal. See Engine
Compartment Overview on
page 10-5 for the terminal
locations.
{Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Check that the jumper cables do not have loose or missing
insulation. If they do, you could
get a shock. The vehicles could
be damaged too.
Before you connect the cables,
here are some basic things you
should know. Positive (+) will go
to positive (+) or to a remote
positive (+) terminal if the vehicle
has one. Negative (−) will go to a
heavy, unpainted metal engine
part or to a remote negative (−)
terminal if the vehicle has one.

Black plate (73,1)GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7576030) - 2015 - CRC - 8/18/14
Vehicle Care 10-73
.If the vehicle is ready to be
towed. Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Dinghy Towing
If the vehicle is front-wheel-drive, it
can be dinghy towed from the front.
These vehicles may also be towed
by putting the front wheels on a
dolly. See“Dolly Towing” later in this
section. If the vehicle is all-wheel-drive, it
can be dinghy towed from the front.
These vehicles can also be towed
by placing them on a platform trailer
with all four wheels off of the
ground. These vehicles cannot be
towed using a dolly.
For vehicles being dinghy towed,
the vehicle should be run at the
beginning of each day and at each
RV fuel stop for about five minutes.
This will ensure proper lubrication of
transmission components. Reinstall
the fuse to start the vehicle.
To tow the vehicle from the front
with all four wheels on the ground:
1. Position the vehicle to be towed,
shift the transmission to
P (Park), and turn the ignition to
LOCK/OFF.
2. Secure the vehicle to the towing vehicle.
3. Set the parking brake.
4. Turn the ignition to ACC/ ACCESSORY. 5. Shift the transmission to
N (Neutral).
6. To prevent the battery from draining while the vehicle is
being towed, remove the 15 amp
ECM fuse and the 15 amp
Onstar fuse. These are in the
battery compartment behind the
passenger seat on the floor.
Also, remove the 50 amp BATT1
fuse from the underhood fuse
block and store all fuses in a
safe location. See Engine
Compartment Fuse Block on
page 10-28.
7. Release the parking brake.
{Caution
If the vehicle is towed without
performing each of the steps
listed under “Dinghy Towing,” the
automatic transmission could be
damaged. Be sure to follow all
steps of the dinghy towing
procedure prior to and after
towing the vehicle.

Black plate (1,1)GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7576030) - 2015 - CRC - 8/18/14
OnStar 14-1
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . 14-1
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-3
Navigation . . . . . . . . . . . . . . . . . . . 14-3
Connections . . . . . . . . . . . . . . . . . 14-4
Vehicle Diagnostics . . . . . . . . . . 14-6
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . 14-6
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to a live OnStar
Advisor for Emergency, Security,
Navigation, Connection, and
Diagnostic Services. OnStar
services may require a paid
subscription. OnStar requires the
vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing public emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar
’s Terms
and Conditions and Privacy
Statement for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.Solid Green: System is on.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. Press the blue
OnStar button twice to speak
with an OnStar Advisor.
Press
Qor call 1-888-4-ONSTAR
(1-888-466-7827) to speak to an
Advisor.

Black plate (8,1)GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7576030) - 2015 - CRC - 8/18/14
14-8 OnStar
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days.
After five days, OnStar can contact
Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Do not place items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment on page 9-53. Added
electrical equipment may interfere
with the operation of the OnStar
system and cause it to not operate.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4-ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties