Black plate (67,1)GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7576030) - 2015 - CRC - 8/18/14
Vehicle Care 10-67
7. Pull on the cable to make sure itis secure.
8. Make sure the metal tube iscentered at the striker. Push the
tube toward the front of the
vehicle.
9. Close the liftgate and make sure it is latched properly.
Storing the Tools
1. Tool Bag
2. Wing Bolt
3. Jack
Put back all tools as they were
stored in the jack storage
compartment and put the
compartment cover back on.
1. Ensure that the bottom of thejack is facing toward you.
2. Replace the tool bag (1). 3. Turn the jack (3) on its side and
place down on the holding
bracket.
4. Reinstall the wing bolt (2) by turning clockwise.
5. To replace the cover, line up the tab at the front of the cover with
the notch in the cover opening.
Push the cover in place and
make sure that the rear clips are
in the slots and push the cover
closed.
Store the center cap or the plastic
bolt-on wheel covers until a full size
tire is put back on the vehicle. When
you replace the compact spare with
a full-size tire, reinstall the bolt-on
wheel covers or the center cap.
Hand-tighten them over the wheel
nuts, using the wrench.
Black plate (73,1)GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7576030) - 2015 - CRC - 8/18/14
Vehicle Care 10-73
.If the vehicle is ready to be
towed. Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Dinghy Towing
If the vehicle is front-wheel-drive, it
can be dinghy towed from the front.
These vehicles may also be towed
by putting the front wheels on a
dolly. See“Dolly Towing” later in this
section. If the vehicle is all-wheel-drive, it
can be dinghy towed from the front.
These vehicles can also be towed
by placing them on a platform trailer
with all four wheels off of the
ground. These vehicles cannot be
towed using a dolly.
For vehicles being dinghy towed,
the vehicle should be run at the
beginning of each day and at each
RV fuel stop for about five minutes.
This will ensure proper lubrication of
transmission components. Reinstall
the fuse to start the vehicle.
To tow the vehicle from the front
with all four wheels on the ground:
1. Position the vehicle to be towed,
shift the transmission to
P (Park), and turn the ignition to
LOCK/OFF.
2. Secure the vehicle to the towing vehicle.
3. Set the parking brake.
4. Turn the ignition to ACC/ ACCESSORY. 5. Shift the transmission to
N (Neutral).
6. To prevent the battery from draining while the vehicle is
being towed, remove the 15 amp
ECM fuse and the 15 amp
Onstar fuse. These are in the
battery compartment behind the
passenger seat on the floor.
Also, remove the 50 amp BATT1
fuse from the underhood fuse
block and store all fuses in a
safe location. See Engine
Compartment Fuse Block on
page 10-28.
7. Release the parking brake.
{Caution
If the vehicle is towed without
performing each of the steps
listed under “Dinghy Towing,” the
automatic transmission could be
damaged. Be sure to follow all
steps of the dinghy towing
procedure prior to and after
towing the vehicle.
Black plate (75,1)GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7576030) - 2015 - CRC - 8/18/14
Vehicle Care 10-75
4. Clamp the steering wheel in astraight-ahead position with a
clamping device designed for
towing.
5. Remove the key from the ignition.
6. Secure the vehicle to the dolly.
7. Release the parking brake.
Towing the Vehicle From
the Rear
{Caution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Do not tow the vehicle from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants on page 11-12.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
{Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning (Continued)
Black plate (84,1)GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7576030) - 2015 - CRC - 8/18/14
10-84 Vehicle Care
Button Retainer
Some vehicles have floor mats with
a button-type retainer.
Removing and Replacing the
Floor Mat
1. Pull up on the rear of the mat tounlock and remove.
2. Reinstall the floor mat by lining up the floor mat openings over
the carpet retainers and
snapping into position. 3. Make sure the floor mat is
properly secured and verify that
it does not interfere with the
pedals.
Knob Retainer
Some vehicles have floor mats with
a knob retainer.
Removing and Replacing the
Floor Mat
1. Turn the knob until it is aligned
with the slot in the floor mat
grommet.
2. Pull up on the floor mat. 3. Center the slot in the floor mat
grommet with the knob on the
floor and set into position.
4. Turn the knob until it is perpendicular to the slot in the
grommet to lock the mat in
place.
5. Make sure the floor mat is properly secured and verify that
it does not interfere with the
pedals.
Black plate (6,1)GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7576030) - 2015 - CRC - 8/18/14
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
GMC reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
GMC reserve the right to limit
services or payment to an owner ordriver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
5 years/(160 000 km) 100,000 mi
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
Black plate (12,1)GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7576030) - 2015 - CRC - 8/18/14
13-12 Customer Information
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of
the Federal Communications
Commission (FCC) rules and with
Industry Canada Standards
RSS-GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Black plate (1,1)GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7576030) - 2015 - CRC - 8/18/14
OnStar 14-1
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . 14-1
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-3
Navigation . . . . . . . . . . . . . . . . . . . 14-3
Connections . . . . . . . . . . . . . . . . . 14-4
Vehicle Diagnostics . . . . . . . . . . 14-6
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . 14-6
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to a live OnStar
Advisor for Emergency, Security,
Navigation, Connection, and
Diagnostic Services. OnStar
services may require a paid
subscription. OnStar requires the
vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing public emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar
’s Terms
and Conditions and Privacy
Statement for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.Solid Green: System is on.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. Press the blue
OnStar button twice to speak
with an OnStar Advisor.
Press
Qor call 1-888-4-ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Black plate (3,1)GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-7576030) - 2015 - CRC - 8/18/14
OnStar 14-3
Security
OnStar provides services including
Stolen Vehicle Assistance, Remote
Ignition Block, and Roadside
Assistance, if equipped. OnStar can
unlock the vehicle doors remotely,
if equipped with automatic door
locks, and can help police locate the
vehicle if it is stolen.
Navigation
OnStar navigation requires a
specific OnStar subscription plan.
Press
Qto receive directions or
have them sent to the vehicle
navigation screen, if equipped.
Destinations can also be forwarded
to the vehicle from MapQuest.com.
Turn-by-Turn Navigation
1. PressQto connect to a live
Advisor.
2. Request directions. 3. Directions are downloaded to the
vehicle.
4. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
2. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers. Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given, then
responds with “OnStar ready,”
then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and the distance to the
destination, then responds with
“OnStar ready,” then a tone.
Other Navigation Services
Available from OnStar
OnStar eNav:Subscribers can
send destinations from
MapQuest.com to the vehicle
Turn-by-Turn Navigation or
screen-based navigation system (if
equipped). When ready, the
directions will be downloaded to the
vehicle.