
*available only with MyFord Touch
TABLE OF CONTENTS
BASIC COMMANDS• What can I say?
•  List of commands
•  Main menu
• Previous
• Next
•  Go back
• Exit
• Help
•  Vehicle health report
•  Pair my phonePHONE• Phone list of commands
  - Dial
  -  Call 
at work
  - Call voicemail
  - Do not disturb 
  -  Listen to text message  
(phone-dependent feature)
ENTERTAINMENT•    Audio list of commands: 
You can also get detailed lists of 
commands for radio, USB,  Bluetooth
® 
audio, SiriusXM and SD card*
• Radio
  - 
  - FM <87.9-107.9>
  - FM preset <#>
• CD
  - Play track <1-512>
  - Shuffle 
• USB
  - Play song 
  - Play album 
• SiriusXM
  - 
  - Preset <#>
NAVIGATION*• Navigation list of commands 
  -  Destination street address  
  - Destination home
  - Navigation voice 
  -  Navigation voice volume  
  - Repeat instruction
  -  Show 
heading-up/3D>
•  Travel Link list of commands
  - Traffic
  - Weather
  - Movie listings
  - Fuel prices
  - Sports 
Touch the voice button  on the steering wheel and then say:
Some ser vices may not be available in your area. 
Refer to your Owner’s Manual , visit the website 
or call the toll-free number for more information. For U.S. customers: visit SyncMyRide.com
  
or call 1-800-392-367 3  (select Option 1 or 2 for 
language, then Option 3).  For Canadian customers: visit SyncMyRide.ca
 
or call 1-800-565 -367 3  (select Option 1 or 2 for 
language, then Option 3).
COMMONLY USED SYNC® VOICE COMMANDS
  INSTRUMENT PANEL  4�5
 SYNC 67
  SYNC WITH MYFORD TOUCH  8�10
 COMFORT 11
 CONVENIENCE  12
 FUNCTION 13
  ESSENTIAL FEATURES  14�15       

54
1     HOOD RELEASE LEVER 
      Pull the lever to release the hood.
2  CRUISE  CONTROL 
    To Set a Cruise Control Speed
    A.   Press  the  ON control and release.
    B.  Accelerate to the desired speed.
    C.   Press and release SET+ . Take your foot off the 
accelerator pedal. 
      After you set your speed, you can press and hold 
SET+  or SET–  to adjust cruise speed. Release the 
control when you reach the desired speed. To 
cancel the set speed, pull CAN  toward you and 
release or tap the brake pedal. To switch cruise 
control off, press OFF or switch the ignition off.
3  AUTOLAMPS* 
     Allows your headlamps to turn on and off 
automatically in low-light situations or during 
inclement weather. Your headlamps will remain 
on for a period of time after you switch off the 
ignition. You can adjust the time delay using the 
information display controls. 
      NOTE  It may be necessary to switch your 
headlamps on manually in severe   
weather conditions.
4    INFORMATION  DISPLAY* 
      Provides information about various systems on your vehicle. Use the left, 5-way controls 
located on the steering wheel to choose and confirm settings and messages. Refer to the 
Information Displays chapter of your Owner’s Manual for more information.
5    SERVICE ENGINE SOON LIGHT 
     Lights briefly when you switch on the ignition. If it remains on or is blinking after you 
start the engine, the On-Board Diagnostics (OBD-II) system has detected a malfunction. 
Drive in a moderate fashion and contact your authorized dealer as soon as possible. 
6    AUTOWIPERS*
      The wipers will function when the rain sensor detects moisture on the   
windshield. Use the rotary control to adjust the sensitivity. 
      With low sensitivity, the wipers will operate when the sensor detects a large amount of 
moisture on the windshield. 
      With high sensitivity, the wipers will operate when the sensor detects a small amount of 
moisture on the windshield.
7    MEDIA STEERING WHEEL CONTROLS*
       (Volume): Press (+ ) to increase or (–) decrease volume levels.
   Pull 
 to access voice recognition.
     Press   
 to access phone mode or to answer a call.
   Press 
 to exit phone mode or end a call.
     Press 
   to access the next/previous radio station, CD track or preset satellite 
radio channel*.
8     TILT/TELESCOPING STEERING WHEEL 
      Unlock the steering wheel by pulling the lever down. Adjust the wheel to the desired 
position. Push the lever back up to lock the steering wheel into place.
*if equipped
*if equipped
27
5
6
4
4
8
3
INSTRUMENT  PANEL
1                               

76
GETTING STARTED WITH 
YOUR SYNC SYSTEM
SYNC is a hands-free, voice 
recognition system used for 
entertainment, information  
and communication.   
SYNC. Say the Word.
Before You Get Started
 1.    Set up your owner account 
at SyncMyRide.com (U.S.) or 
SyncMyRide.ca (Canada). Register 
by following the on-screen 
instructions. After registering, you 
can see what services you are 
eligible for.
  2.   SYNC uses a wireless connection 
called 
 Bluetooth® to communicate 
with your phone. Switch on 
Bluetooth mode in your phone’s 
menu options. This lets your phone 
find SYNC. If you need more details 
on setting up your phone with SYNC, 
visit  SyncMyRide.com (U.S.) or 
SyncMyRide.ca (Canada) or your 
phone manufacturer’s website.  Pairing Your Phone with SYNC 
In order to use the many features of 
SYNC, such as making a phone call or 
receiving a text, you must first connect 
 
or pair your phone with SYNC.
To Pair Your Phone for the First Time
  1.     Place your vehicle is in park (P) and 
switch on your ignition and radio.
  2.   Press  the  phone button 
 , when 
the display indicates No Phone 
Found, press OK.
  3.   When  Add Bluetooth Device?  
appears in the display, press OK. 
  4.    When  Find SYNC appears in the 
display, press OK. When prompted 
on your phone’s display, enter   
the PIN provided by SYNC into   
your phone.
  5.   The display will indicate when the 
pairing is successful.
USING YOUR PHONE WITH SYNC 
 NOTE  You must download your phone book to make phone calls with voice 
commands by name.
Making a Phone Call 
Use SYNC to make a phone call to anyone in your phone book by pulling the voice  
button 
 and when prompted, say any of the following voice commands: 
  Call 
  Call 
  Call 
  Call 
For example, you could say Call Jake Smith at home. SYNC repeats the command 
back to you and dials the number.
 NOTE  You can also make phone calls by giving the voice command Dial, then 
verbally say the phone number.
Answering Incoming Calls
Whenever you have an incoming call, 
you will be able to see the name and 
number of the person calling in your 
display. Press the phone button
 to 
answer an incoming call. You can hang 
up at any time by pressing the phone  
button 
.
Do Not Disturb Mode 
This feature blocks incoming calls and 
text messages and saves them for later. 
You still have access to outgoing calls 
when this feature is active. Say the voice 
command  Do not disturb on to enable 
and  Do not disturb off to disable.
 NOTE  You can choose from privacy 
mode (can listen and talk only by 
phone) or open mode (listen/talk by   
the vehicle) via the display.
 NOTE  The system may prompt you to:
  »    Set your phone as the primary/
favorite (the primary phone will 
receive messages and voicemail).
  »    Download your phone book   
(a requirement to use the full set   
of voice commands).
  »  Switch on 911 Assist
®.
Tips
  »    Make sure you accept the request 
from SYNC to access your phone.
  »    To pair subsequent phones, please 
refer to Pairing Subsequent Phones  
in the SYNC  chapter of your 
Owner’s Manual.
  »    If you experience pairing problems, 
follow these steps to perform a 
clean pairing process: 
   1.     Delete your phone from SYNC. 
   2.   Delete the SYNC connection 
from your phone. 
   3.   Repeat  the  Pairing Your Phone 
with SYNC process.
SYNC®*        
*if equipped  

SETTINGS 
Touch Settings  to customize information 
within your vehicle. 
Adjust the clock, display and sound 
settings, and access help through the 
touchscreen.
ENTERTAINMENT 
No matter how you store your music, 
SYNC makes it yours to enjoy when 
you’re behind the wheel. Just press 
the lower, left-hand red corner of the 
touchscreen. From here, you can easily 
go between AM/FM, SiriusXM and other 
media sources. 
Set Your Radio Presets
  »    Touch the Entertainment corner   
on the touchscreen.
  » Touch  FM and select Direct Tune.
  »    Enter the desired station and   
touch  Enter.  
»   Touch  Presets and then touch and 
hold one of the memory preset 
buttons to save it. You’ll hear a brief 
mute and the sound will return once 
the station is saved.
Bring in Your Own Music
Gain access to any audio source by voice 
and even control how each operates, 
like changing radio stations, CD tracks or 
music on one of the following devices:
  » USB
 »  Bluetooth
® streaming
  »  SD card
  »  Line in/auxiliary jack
Refer to the MyFord Touch chapter in 
your  Owner’s Manual, visit the website 
or call the toll-free number for more 
information. See the inside front cover of 
this guide for details.
11
POWER LUMBAR CONTROL*
Use the button on the outboard side of the driver seat to 
adjust the lumbar support.
ACCESSORY DELAY*
You can use the power window control for several minutes 
after you switch the ignition off or until you open a front door.
AUTOMATIC LOCKING
Your vehicle has the capability for the doors to lock 
automatically when you exceed 5 mph (8 km/h). You can 
switch this function ON in the information display. After 
switching this feature on, you can use either the interior door 
unlock button or switch the ignition off and use the key or 
remote control to unlock the rear or sliding door. 
AUTOMATIC RE-LOCKING
The doors will re-lock automatically if you do not open a 
door within 45 seconds of unlocking your vehicle with the 
remote control. The door locks and the alarm will return to 
their previous state. 
REAR CLIMATE 
CONTROLS*
Rear passengers have separate 
rotary controls to adjust fan 
speed, temperature and air 
direction to their preferences.  
STORAGE COMPARTMENTS
Transit includes a variety of storage areas specifically   
designed to organize smaller items: 
  »    The overhead console, located near the map   
light controls.
  »    The bottle holder built into the sides of the instrument panel.
  »    The front door storage compartment works a   
lot like a glovebox. 
  »    The overhead parcel shelf lets you store lighter items.
  »    The rear load space hatches let you carry longer items   
inside your vehicle.
10
SYNC®  WITH  MYFORD TOUCH®* (cont.)COMFORT
*if equipped       
*if equipped