SYNC™ APPLICATIONS AND
SERVICES
In order for the following features to work,
your cellular phone must be compatible
with SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
•
SYNC Services *
: Provides access to
traffic, directions and information such
as travel, horoscopes, stock prices and
more.
• 911 Assist: Can alert 911 in the event of
an emergency.
• Vehicle Health Report *
: Provides a
diagnostic and maintenance report
card of your vehicle.
• SYNC AppLink: Allows you to connect
to and use certain applications such as
Pandora and Stitcher (if your phone is
compatible).
* This is an optional feature and available
in the United States only.
911 Assist (If Equipped) WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNINGS
Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 38). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 163).
Important information about the fuel pump
shut-off is in this chapter.
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing SYNC™
WARNINGS
Always place your phone in a secure
location in your vehicle so it does not
become a projectile or damaged in
a crash. Failure to do so may cause serious
injury to someone or damage the phone,
which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on prior to the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag, excluding knee
airbags and rear inflatable safety belts
where fitted or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 38). Important information
regarding airbag deployment is in this
chapter.
See
Roadside Emergencies (page 163).
Important information regarding the fuel
pump shut-off is in this chapter. Setting 911 Assist On If your vehicle is equipped with
Navigation, touch the I (Information)
button to access these features. If your
vehicle is not equipped with
Navigation, touch the corner of the
touchscreen with the green tab. Then
select:
Message
Apps
Emergency Assistance
On You can also access 911 Assist by
pressing the Setting icon and then
selecting:
Message
Settings
Phone
Emergency Assistance
You can also select:
Help
Emergency Assistance
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing MyFord Touch
™E142608 E142607
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs (except in California).
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Belts and hoses.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada and the United States, provided
by a network of participating authorized
Ford Motor Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Extended Service Plan coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Extended Service Plan (ESP)
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE - VEHICLES
BUILT FROM: 01-09-2014
Intelligent Oil-Life Monitor®
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying ENGINE
OIL CHANGE DUE or OIL CHANGE
REQUIRED in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
At every oil change interval as indicated by the information display
*
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 189). Other maintenance items
1
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant.2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s). 3
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
Replace accessory drive belt(s). 4
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last 100000 miles (160000 kilometers).
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California Proposition 65..............................11
Capacities and Specifications................246
Cargo Nets.......................................................142
Installing the Net................................................. 142
Removing the Net............................................... 143
Car Wash See: Cleaning the Exterior.................................211
Center Console...............................................114
Changing a Bulb............................................197 Central High Mounted Brake Lamp...........200
Front Fog Lamps............................................... 200
Headlamp............................................................. 198
Interior Lamps...................................................... 201
License Plate Lamp........................................... 201
Rear Lamps......................................................... 200
Side Direction Indicator................................... 199
Changing a Fuse...........................................184
Fuses....................................................................... 184
Changing a Road Wheel
...........................239
Changing a Road Wheel.................................. 241
Dissimilar Spare Wheel and Tire Assembly Information..................................................... 240
Stowing the Flat or Spare Tire...................... 243
Changing the 12V Battery..........................193
Changing the Engine Air Filter................204 2.5L Engine........................................................... 205
EcoBoost Engines............................................. 204
Changing the Wiper Blades......................194 Changing the Front Wiper Blades................195
Rear Window Wiper Blades............................ 195
Checking MyKey System Status...............52
Checking the Wiper Blades......................194
Child Restraint and Safety Belt Maintenance
.................................................36
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks
.........................................29
Left-Hand Side...................................................... 29
Right-Hand Side................................................... 29
Child Seat Positioning...................................27
Cigar Lighter
.....................................................113
Cleaning Leather Seats..............................214
Cleaning Products
.........................................211
Cleaning the Alloy Wheels........................215
Cleaning the Engine.....................................212 Cleaning the Exterior....................................211
Exterior Chrome Parts........................................ 211
Exterior Plastic Parts.......................................... 212
Stripes or Graphics............................................. 212
Underbody............................................................. 212
Cleaning the Instrument Panel and Instrument Cluster Lens..........................213
Cleaning the Interior....................................213
Cleaning the Windows and Wiper Blades
............................................................213
Clearing All MyKeys........................................51
Climate............................................................368 Climate Control Voice Commands.............369
Climate Control
..............................................95
Principle of Operation........................................ 95
Clock...................................................................88 Type 1........................................................................\
88
Type 2....................................................................... 88
Cold Weather Precautions.........................161
Coolant Check See: Engine Coolant Check............................ 190
Cornering Lamps............................................70
Crash Sensors and Airbag Indicator
........45
Creating a MyKey...........................................50
Programming/Changing Configurable
Settings............................................................... 50
Cruise Control
..................................................62
Principle of Operation....................................... 139
Cruise control See: Using Cruise Control................................ 139
Cup Holders
.....................................................114
Customer Assistance.................................168
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps............................69 Type 1 - Conventional
(Non-Configurable)....................................... 69
Type 2 - Configurable......................................... 69
Digital Radio
..................................................260
HD Radio Reception and Station
Troubleshooting............................................. 261
Direction Indicators
.........................................71
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Driver and Passenger Airbags...................39
Children and Airbags.......................................... 39
Proper Driver and Front Passenger Seating Adjustment........................................................ 39
Driving Aids.....................................................140
Driving Hints...................................................160
Driving Through Water.................................161
DRL See: Daytime Running Lamps......................... 69
E
Economical Driving
.....................................160
Emission Control System...........................123 On-Board Diagnostics (OBD-II).................... 124
Readiness for Inspection/Maintenance (I/M) Testing.................................................... 125
End User License Agreement..................382 SYNC End User License Agreement
(EULA).............................................................. 382
Engine Block Heater
......................................117
Using the Engine Block Heater........................ 117
Engine Coolant Check
................................190
Adding Engine Coolant...................................... 191
Checking the Engine Coolant........................ 190
Recycled Engine Coolant................................. 192
Severe Climates.................................................. 192
Engine Immobilizer See: Passive Anti-Theft System..................... 59
Engine Oil Check
..........................................189
Adding Engine Oil............................................... 189
Engine Oil Dipstick - 1.6L EcoBoost™
..................................................189
Engine Oil Dipstick - 2.5L..........................189
Engine Specifications - 1.6L EcoBoost™.................................................246
Drivebelt Routing............................................... 246
Engine Specifications - 2.5L....................246 Drivebelt Routing................................................ 247Entertainment...............................................333
AM/FM Radio...................................................... 334
Bluetooth Audio................................................. 350
Browsing Device Content................................ 333
CD........................................................................\
.... 344
SD Card Slot and USB Port........................... 345
SIRIUS® Satellite Radio (If Activated)........................................................ 339
Supported Media Players, Formats and Metadata Information................................ 350
Essential Towing Checks
...........................155
Before Towing a Trailer..................................... 156
Hitches.................................................................... 155
Launching or Retrieving a Boat or Personal Watercraft......................................................... 157
Safety Chains....................................................... 155
Trailer Brakes........................................................ 156
Trailer Lamps....................................................... 156
Trailer Towing Connector................................. 155
When Towing a Trailer...................................... 156
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
..................................12
Extended Service Plan (ESP).................397 SERVICE PLANS (CANADA ONLY)............398
SERVICE PLANS (U.S. Only)......................... 397
Exterior Mirrors
................................................76
Fold Away Exterior Mirrors................................ 76
Power Exterior Mirrors......................................... 76
F
Fastening the Safety Belts...........................31 Safety Belt Extension Assembly..................... 33
Safety Belt Locking Modes............................... 32
Using Safety Belts During Pregnancy............31
Floor Mats........................................................161
Fog Lamps - Front See: Front Fog Lamps........................................ 70
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Exterior Overview
................................13
Front Fog Lamps............................................70
Front Passenger Sensing System............40
Fuel and Refueling
........................................119
Fuel Consumption........................................123
Calculating Fuel Economy............................... 123
Filling the Tank..................................................... 123
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index