In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel.
If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact our Customer Relationship Center.
The use of leaded fuel in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using leaded fuel may
also result in difficulty importing your
vehicle back into the United States. If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
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Circuits protected
Fuse rating
Fuse
Ignition switch position II output (van only).
5A *
F30
Taxi roof lamp switch.
5A *
F31
Engine control module.
15A *
F32
Engine control module.
10A *
F33
Fuel injectors.
10A *
F34
Filter Heater.
15A
F35
Engine control module - DV6 and Fox engine only.
10A *
F36
Active grill shutter - 1.6 GTDI and 2.5L engine only.
5A
Battery saver relay.
5A *
F37
Engine control module.
15A *
F38
Transmission control module.
Accessories - Van only.
10A *
F39
Electronic power assist steering.
5A *
F40
Body control module.
20A *
F41
Rear window wiper.
15A *
F42
Heated front seat - Van.
15A *
F43
Accessories - Van.
20A *
Headlamp control module.
15A *
F44
Air conditioning switch - Taxi.
5A *
Heated washer nozzle.
10A *
F45
Windshield wiper.
40A **
F46
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Passenger Compartment Fuse Box
Circuits protected
Fuse rating
Fuse
Fuel pump.
20A
F56
Not used.
-
F57
Not used.
-
F58
Passive anti-theft system transceiver.
5A
F59
Interior lamp.
10A
F60
Driver door switch pack.
Glove compartment lamp.
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GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking routine
service easy. See Scheduled
Maintenance (page 399).
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts. Working with the Engine Off
1.
Set the parking brake and shift to park
(P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. 1.
Set the parking brake and shift to park
(P).
2. Block the wheels
OPENING AND CLOSING THE
HOOD
Opening the Hood 1. Open the front door.
2. Pull the hood release handle.
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ENGINE OIL DIPSTICK - 1.6L
ECOBOOST™
Minimum
A
Maximum
B
ENGINE OIL DIPSTICK - 2.5L Minimum
A
Maximum
B
ENGINE OIL CHECK
1. Make sure that your vehicle is on level ground. 2. Check the oil level before starting the
engine, or switch the engine off and
wait 15 minutes for the oil to drain into
the oil pan.
3. Remove the dipstick and wipe it with a clean, lint free cloth. Replace the
dipstick and remove it again to check
the oil level.
If the oil level is at the minimum mark, add
oil immediately. See Capacities and
Specifications (page 246).
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by your vehicle warranty.
Note: Make sure that the oil level is
between the minimum and the maximum
marks.
Note: The oil consumption of new engines
reaches its normal level after approximately
3000 mi (5,000 km)
.
Adding Engine Oil Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile
manufacturers.
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E134114 E142462 E142732
CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosive
gases which can cause personal
injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide proper
ventilation. When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the
vent caps, resulting in personal injury and
damage to the vehicle or battery. Lift the
battery with a battery carrier or with your
hands on opposite corners. Keep batteries out of reach of
children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush
immediately with water for a minimum of
15 minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately. Your vehicle is equipped with a
Motorcraft® maintenance-free battery
which normally does not require additional
water during its life of service.
Note:
If your battery has a cover/shield,
make sure it is reinstalled after the battery
has been cleaned or replaced.
Note: See an authorized dealer for low
voltage battery access, testing, or
replacement. When a low voltage battery replacement
is necessary, see an authorized dealer to
replace the low voltage battery with a Ford
recommended replacement low voltage
battery that matches the electrical
requirements of the vehicle
To ensure proper operation of the battery
management system (BMS), do not allow
a technician to connect any electrical
device ground connection directly to the
low voltage battery negative post. A
connection at the low voltage battery
negative post can cause inaccurate
measurements of the battery condition
and potential incorrect system operation.
Note:
If a person adds electrical or
electronic accessories or components to the
vehicle, the accessories or components may
adversely affect the low voltage battery
performance and durability and may also
affect the performance of other electrical
systems in the vehicle.
For longer, trouble-free operation, keep the
top of the battery clean and dry. Also,
make certain the battery cables are always
tightly fastened to the battery terminals.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
When a battery replacement is required,
the battery should only be replaced with
a Ford recommended replacement battery
that matches the electrical requirements
of the vehicle.
Because your vehicle ’s engine is
electronically-controlled by a computer,
some engine control settings are
maintained by power from the low voltage
battery. Some engine computer settings,
like the idle trim and fuel trim strategy,
optimize the driveability and performance
of the engine. Some other computer
settings, like the clock and radio station
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presets, are also maintained in memory by
power from the low voltage battery. When
a technician disconnects and connects the
low voltage battery, these settings are
erased. Complete the following procedure
in order to restore the settings:
1. With the vehicle at a complete stop,
set the parking brake.
2. Shift the transmission into P.
3. Turn off all accessories.
4. Step on the brake pedal and start the vehicle.
5. Run the engine until it reaches normal operating temperature. While the
engine is warming up, complete the
following: Reset the clock. See Audio
System (page 251). Reset the power
windows bounce-back feature. See
Windows and Mirrors
(page 73).
Reset the radio station presets. See
Audio System
(page 251).
6. Allow the engine to idle for at least one
minute. If the engine turns off, step on
the accelerator to start the engine.
7. While the engine is running, step on the
brake pedal and shift the transmission
to N.
8. Allow the engine to run for at least one
minute by pressing on the accelerator
pedal.
9. Drive the vehicle at least 10 miles (16 kilometers) to completely relearn the
idle and fuel trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy. Note:
Always dispose of automotive
batteries in a responsible manner. Follow
your local authorized standards for disposal.
Call your local authorized recycling center
to find out more about recycling automotive
batteries.
Note: It is recommended that the negative
battery cable terminal be disconnected from
the battery if you plan to store your vehicle
for an extended period of time.
CHECKING THE WIPER
BLADES Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE WIPER
BLADES
You can manually move the wiper arms
when you switch the ignition off. Pull the
wiper blade and wiper arm away from the
glass. This allows for ease of wiper blade
replacement and cleaning under the wiper
blades.
Replace wiper blades at least once per
year for optimum performance.
Poor wiper quality can be improved by
cleaning the wiper blades and the
windshield.
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Capacity
Item
9.0 qt (8.5 L)
Automatic transmission fluid 1
15.85 gal (60 L)
Fuel tank
3.1 qt (2.9 L)
Windshield washer fluid
1.5 lb (0.68 kg)
A/C refrigerant
1.9 lb (0.875 kg)
A/C refrigerant - with auxiliary system
4.6 fl oz (136 ml)
A/C refrigerant compressor oil
7.4 fl oz (220 ml)
A/C refrigerant compressor oil - with auxiliary system
1 Approximate dry fill capacity. Actual amount may vary during fluid changes.
Specifications
Materials Specification
Name
WSS-M2C945-A
Motorcraft® SAE 5W-20 Premium Synthetic Blend Motor
Oil (U.S.)
XO-5W20-QSP (U.S.)
WSS-M2C945-A
Motorcraft® SAE 5W-20 Full Synthetic Motor Oil (U.S.)
XO-5W20-QFS (U.S.)
WSS-M2C938-A
Motorcraft® MERCON® LV Automatic Transmission Fluid
(U.S.) MERCON® LV
XT-10-QLVC (U.S.)
WSS-M97B44-D2
Motorcraft® Orange Antifreeze/Coolant Prediluted (U.S.)
VC-3DIL-B (U.S.)
WSS-M6C65-A2
Motorcraft® DOT 4 LV High Performance Motor Vehicle
Brake Fluid
PM-20
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concentrate with
Bitterant (U.S.)
ZC-32-B2 (U.S.)
ESB-M1C93-B
Motorcraft® Multi-Purpose Grease Spray
XL-5
WSH-M17B19-A
Motorcraft® R-134a Refrigerant (U.S.)
YN-19 (U.S.)
WSH-M1C231-B
Motorcraft® PAG Refrigerant Compressor Oil
YN-12-D
ESA-M1C75-B
Premium Long-Life Grease
XG-1-E1
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