You can tow your vehicle from the front
with wheel lift equipment to raise the front
wheels off the ground. We recommend
that you place the rear wheels on a dolly
to prevent damage to the rear of your
vehicle.
You can tow your vehicle from the rear with
wheel lift equipment.
Note:
You must place the front wheels on
a dolly to prevent damage to the
transmission.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being
towed. If your vehicle is disabled and you have no
access to a tow dolly, car-hauling trailer or
a flatbed transport vehicle, it can only be
flat-towed with all wheels on the ground
under the following conditions:
•
Your vehicle is facing forward so that
it is towed in a forward direction.
• The transmission selector lever is
placed in position N. If the transmission
gear shift lever cannot be moved to
position
N, it may need to be
overridden. See Automatic
Transmission (page 126).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Drive off slowly and smoothly without
jerking the vehicle you are towing.
You must only use the towing eye that was
delivered with your vehicle. See
Towing
Points (page 157). Tow ropes or rigid towing bars must be
placed on the same side. For example; right
hand rear towing point to right hand front
towing point.
You must use a tow rope or rigid towing
bar that is of the correct strength for the
weight of the towing vehicle and the
vehicle that is being towed.
Note:
Using a rigid towing bar is the safest
way to tow a vehicle.
The weight of the vehicle that is being
towed must not exceed the weight of the
towing vehicle.
Recreational Vehicle Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control
(page 95).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
Front-wheel drive vehicles
CANNOT be
flat-towed (all wheels on the ground), as
transmission damage may occur. You can
tow your vehicle with the front wheels off
the ground by using a tow dolly. If you are
using a tow dolly, follow the instructions
specified by the equipment provider.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
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Circuits protected
Fuse Rating
Fuse
Not used.
-
F5
Door control unit rear left.
25A
F6
Door control unit rear right.
25A
F7
Not used.
-
F8
Not used.
-
F9
Not used.
-
F10
Not used.
-
F11
Not used.
-
F12
Not used.
-
F13
Not used.
-
F14
Not used.
-
F15
Not used.
-
F16
Not used.
-
F17
Not used.
-
F18
Not used.
-
F19
Not used.
-
F20
Not used.
-
F21
Not used.
-
F22
Not used.
-
F23
Not used.
-
F24
Rear blower motor.
40A
F25
Accessories.
40A
F26
Trailer tow module.
Taxi.
40A
F27
Not used.
-
F28
Rear view camera.
5A
F29
Parking aid.
5A
F30
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Fuses
If you get a flat tire while driving, do not
apply the brake heavily. Instead, gradually
decrease your speed. Hold the steering
wheel firmly and slowly move to a safe
place on the side of the road.
Have a flat serviced by an authorized
dealer in order to prevent damage to the
tire pressure monitoring system sensors.
See Tire Pressure Monitoring System
(page 235). Replace the spare tire with a
road tire as soon as possible. During
repairing or replacing of the flat tire, have
an authorized dealer inspect the tire
pressure monitoring system sensor for
damage.
Dissimilar Spare Wheel and Tire
Assembly Information WARNING
Failure to follow these guidelines
could result in an increased risk of
loss of vehicle control, injury or death.
If you have a dissimilar spare wheel and
tire, then it is intended for temporary use
only. This means that if you need to use it,
you should replace it as soon as possible
with a road wheel and tire assembly that
is the same size and type as the road tires
and wheels that were originally provided
by Ford. If the dissimilar spare tire or wheel
is damaged, it should be replaced rather
than repaired.
A dissimilar spare wheel and tire assembly
is defined as a spare wheel and tire
assembly that is different in brand, size or
appearance from the road tires and wheels
and can be one of three types:
1.
T-type mini-spare:
This spare tire
begins with the letter T for tire size and
may have Temporary Use Only molded in
the sidewall. 2.
Full-size dissimilar spare with label
on wheel:
This spare tire has a label on
the wheel that states: THIS WHEEL AND
TIRE ASSEMBLY FOR TEMPORARY USE
ONLY.
When driving with one of the dissimilar
spare tires listed above, do not:
• Exceed 50 mph (80 km/h).
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability (if
applicable).
3. Full-size dissimilar spare without
label on wheel
When driving with the full-size dissimilar
spare wheel and tire assembly, do not:
• Exceed 70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Wheels and Tires
•
Use commercial car washing
equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Changing a Road Wheel WARNINGS
When one of the front wheels is off
the ground, the transmission alone
will not prevent the vehicle from
moving or slipping off the jack, even if the
transmission selector lever is in park (P). To help prevent your vehicle from
moving when you change a tire, be
sure to place the transmission
selector lever in park (P), set the parking
brake and block (in both directions) the
wheel that is diagonally opposite (other
side and end of the vehicle) to the tire
being changed. WARNINGS
Never get underneath a vehicle that
is supported only by a jack. If your
vehicle slips off the jack, you or
someone else could be seriously injured. Do not attempt to change a tire on
the side of the vehicle close to
moving traffic. Pull far enough off the
road to avoid the danger of being hit when
operating the jack or changing the wheel. Always use the jack provided as
original equipment with your vehicle.
If using a jack other than the one
provided as original equipment with your
vehicle, make sure the jack capacity is
adequate for the vehicle weight, including
any vehicle cargo or modifications. Note:
The jack and tools are located behind
a cover in the sidewall at the left rear of the
cargo area. Remove the retention straps and
wing nut before removing the jack.
The jack and tools are located behind a
cover in the left rear of the cargo area.
Remove the wing nut to remove the jack.
Remove the lug nut wrench from the clips
by pulling straight out.
1. Park on a level surface, set the parking
brake and activate the hazard flashers.
2. Move the transmission selector lever to the park (P) position and switch the
ignition off.
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Wheels and Tires
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified, or within
3000 miles (4800 kilometers) of a
message indicating that an oil change is
required appears in the information display.
•
Example 1
: The oil change required
message comes on at 28751 miles
(46270 kilometers). Perform the
30000-mile (48000-kilometer)
automatic transmission fluid
replacement.
• Example 2
: The oil change required
message has not come on, but the
odometer reads 30000 miles (48000
kilometers) (for example, the
Intelligent Oil-Life Monitor was reset
at 25000 miles [40000 kilometers]).
Perform the engine air filter
replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Change automatic transmission fluid.
Every 30000 miles (48000
km) Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km)
* This is an optional feature.
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Driver and Passenger Airbags...................39
Children and Airbags.......................................... 39
Proper Driver and Front Passenger Seating Adjustment........................................................ 39
Driving Aids.....................................................140
Driving Hints...................................................160
Driving Through Water.................................161
DRL See: Daytime Running Lamps......................... 69
E
Economical Driving
.....................................160
Emission Control System...........................123 On-Board Diagnostics (OBD-II).................... 124
Readiness for Inspection/Maintenance (I/M) Testing.................................................... 125
End User License Agreement..................382 SYNC End User License Agreement
(EULA).............................................................. 382
Engine Block Heater
......................................117
Using the Engine Block Heater........................ 117
Engine Coolant Check
................................190
Adding Engine Coolant...................................... 191
Checking the Engine Coolant........................ 190
Recycled Engine Coolant................................. 192
Severe Climates.................................................. 192
Engine Immobilizer See: Passive Anti-Theft System..................... 59
Engine Oil Check
..........................................189
Adding Engine Oil............................................... 189
Engine Oil Dipstick - 1.6L EcoBoost™
..................................................189
Engine Oil Dipstick - 2.5L..........................189
Engine Specifications - 1.6L EcoBoost™.................................................246
Drivebelt Routing............................................... 246
Engine Specifications - 2.5L....................246 Drivebelt Routing................................................ 247Entertainment...............................................333
AM/FM Radio...................................................... 334
Bluetooth Audio................................................. 350
Browsing Device Content................................ 333
CD........................................................................\
.... 344
SD Card Slot and USB Port........................... 345
SIRIUS® Satellite Radio (If Activated)........................................................ 339
Supported Media Players, Formats and Metadata Information................................ 350
Essential Towing Checks
...........................155
Before Towing a Trailer..................................... 156
Hitches.................................................................... 155
Launching or Retrieving a Boat or Personal Watercraft......................................................... 157
Safety Chains....................................................... 155
Trailer Brakes........................................................ 156
Trailer Lamps....................................................... 156
Trailer Towing Connector................................. 155
When Towing a Trailer...................................... 156
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
..................................12
Extended Service Plan (ESP).................397 SERVICE PLANS (CANADA ONLY)............398
SERVICE PLANS (U.S. Only)......................... 397
Exterior Mirrors
................................................76
Fold Away Exterior Mirrors................................ 76
Power Exterior Mirrors......................................... 76
F
Fastening the Safety Belts...........................31 Safety Belt Extension Assembly..................... 33
Safety Belt Locking Modes............................... 32
Using Safety Belts During Pregnancy............31
Floor Mats........................................................161
Fog Lamps - Front See: Front Fog Lamps........................................ 70
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Exterior Overview
................................13
Front Fog Lamps............................................70
Front Passenger Sensing System............40
Fuel and Refueling
........................................119
Fuel Consumption........................................123
Calculating Fuel Economy............................... 123
Filling the Tank..................................................... 123
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index
Installing Child Seats.....................................19
Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for Children (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster
.........................................79
Instrument Lighting Dimmer.....................69
Instrument Panel Overview........................16
Interior Lamps - Vehicles With: Panoramic Roof Panel
...............................72
Center Mounted Lamp........................................ 72
Luggage Compartment Lamp......................... 72
Side Mounted Lamp............................................ 72
Interior Lamps - Vehicles Without: Panoramic Roof Panel................................71
Courtesy Lamp....................................................... 71
Luggage Compartment Lamp.......................... 71
Reading Lamps....................................................... 71
Interior Mirror....................................................77 Auto-Dimming Mirror........................................... 77
Introduction.........................................................7
J
Jump Starting the Vehicle
.........................164
Connecting the Jumper Cables..................... 165
Jump Starting...................................................... 166
Preparing Your Vehicle..................................... 165
Removing the Jumper Cables........................ 166
K
Keys and Remote Controls.........................47
L
Lighting Control...............................................67 Headlamp Flasher............................................... 68
High Beams............................................................ 67
Lighting...............................................................67 General Information............................................ 67
Load Carriers See: Roof Racks and Load Carriers..............143
Load Carrying
..................................................141 Load Limit
.......................................................144
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 151
Vehicle Loading - with and without a Trailer................................................................. 144
Locking and Unlocking
.................................54
Auto lock and Auto unlock Feature...............56
Emergency Locking with the Key.................... 57
Locking and Unlocking the Doors From Inside.................................................................... 54
Locking and Unlocking the Doors with the Key........................................................................\
55
Opening the Double Rear Doors.................... 54
Rear Emergency Exit............................................ 57
Remote Control.................................................... 54
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 55
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 56
Unlocking the Doors with the Interior Door Handles............................................................... 55
Locks...................................................................54
Luggage Anchor Points
...............................141
Lug Nuts See: Changing a Road Wheel....................... 239
M
Maintenance..................................................185 General Information.......................................... 185
Manual Climate Control..............................96
Manual Liftgate..............................................58 Opening and Closing the Liftgate.................. 58
Manual Seats
.................................................105
Adjusting the Height of the Driver
Seat.................................................................... 106
Adjusting the Lumbar Support .................... 105
Folding the Seatback....................................... 106
Moving the Seat Backward and Forward............................................................. 105
Recline Adjustment........................................... 106
Media Hub
......................................................265
Message Center See: Information Displays................................. 84
Mirrors See: Heated Windows and Mirrors...............101
See: Windows and Mirrors................................ 73
419
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index