2015 FORD TRANSIT CONNECT bluetooth

Action
Voice Command
You do not need to preceed this command by saying; phone.
Call ___ on Mobile
This command is not available until your cell phone information is
completely downloaded using Bluetooth.
You do not need to preceed this command by saying; phone.
Call ___ on Other
This command is not available until your cell phone information is
completely downloaded using Bluetooth.
This command is not available until your cell phone information is
completely downloaded using Bluetooth.
Call History
Incoming
This command is not available until your cell phone information is
completely downloaded using Bluetooth.
Call History
Missed
This command is not available until your cell phone information is
completely downloaded using Bluetooth.
Call History
Outgoing
[Phone] Connec-
tions | [Media]
Connections |
[Bluetooth]
Connections
You do not need to preceed this command by saying; phone.
dial [[a] number]
See the following Phonebook Commands.
([go to] privacy
[on] | transfer to
phone | handsfree
off)
(hold call [on] |
(put | place) call
on hold)
join (call | calls) This command is not available until your cell phone information is
completely downloaded using Bluetooth.
main menu
See the following
Menu Commands.
This command is not available until your cell phone information is
completely downloaded using Bluetooth.
Phonebook ___
This command is not available until your cell phone information is
completely downloaded using Bluetooth.
Phonebook ___ at
Home
This command is not available until your cell phone information is
completely downloaded using Bluetooth.
Phonebook ___ at
Work
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Action
Voice Command
This command is not available until your cell phone information is
completely downloaded using Bluetooth.
Phonebook ___ in
Office
This command is not available until your cell phone information is
completely downloaded using Bluetooth.
2
Phonebook ___
on Cell
This command is not available until your cell phone information is
completely downloaded using Bluetooth.
Phonebook ___ on
Other
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where (call | calls) appears you say; call or calls.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where; join (call | calls) appears, you must say join followed by either call
or calls.
You do not need to say words that appear within square brackets. For example, for where
([go to] privacy [on]) appears, you can say privacy.
Phonebook Commands
When you ask SYNC to access content, for
example the phonebook name or number,
the requested information appears in the
display to view.
Phone Menu Commands Voice Command
[Phone] Connections | [Media] Connec-
tions | [Bluetooth] Connections
[Phone] Settings [Message] Notification
On
[Phone] Settings [Message] Notification
Off Voice Command
[Phone] Settings [Set] Phone Ringer
[Phone] Settings [Set] Ringer 1
[Phone] Settings [Set] Ringer 2
[Phone] Settings [Set] Ringer 3
[Phone] Settings [Set] Ringer Off
Text Message Inbox
You do not need to say word contained
within brackets for the system to
understand your command.
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Making a Call
Press the voice button and when prompted say:
Action and Description
Voice Command
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
call (someone | [[a]
name])
dial [[a] number]
When the system confirms the number say one of the following commands:
To confirm the number and initiate the call.
dial [[a] number]
To erase the last spoken digit or press the left arrow button.
(delete | correct)
To erase all spoken digits or press and hold the left arrow
button.
clear
To end a call press and hold the red phone button.
Receiving Calls
When receiving a call, you can:
• Answer the call by pressing the phone
button.
• Reject the call by pressing and holding
the red phone button.
• Ignore the call by doing nothing. Phone Options during an Active
Call
During an active call, you have more menu
features that become available, for
example putting a call on hold or joining
calls. Use the arrow buttons to scroll
through the menu options.
Press the MENU button during an active call, then scroll to: Action and Description
Message
Press the
OK button.
Active call
Select one of the following:
Press the
OK button to mute the call.
Mute Call
Press the
OK button to switch a call from an active hands-
free environment to your cell phone for a more private
conversation.
Privacy
Press the
OK button to put an active call on hold.
Hold
Join two separate calls. SYNC supports a maximum of three
callers on a multiparty call or conference call.
Join calls
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Action and Description
Message
Press the OK button again to confirm.
Access any previously dialed, received or missed calls after you
connect your Bluetooth-enabled cell phone to SYNC 1
.
Call History
Press the OK button then select one of the following and press
the
OK button again to confirm.
Incoming calls
Outgoing calls
Missed calls
The system attempts to automatically re-download your
phonebook and call history each time your cell phone connects
to SYNC (if the auto download feature is on and your Bluetooth-
enabled cell phone supports this feature).
Access and call any contacts in your previously downloaded
phonebook 1,2
.
Phonebook
If your phonebook has less than 255 entries, they appear
alphabetically in flat file mode. If there are more than 255
entries, the system will organize them into alphabetical
categories.
1. Press the
OK button.
2. Scroll to the desired contact.
3. Press
OK or the phone button to call the contact.
Press the
OK button to send, download, read and delete text
messages 1
.
Text messaging
View your cell phone's status, set ring tones, select your
message notification, change phonebook entries and automat-
ically download your cell phone content among other features 1
.
Phone settings
Access the SYNC Services portal where you can request various
types of information, for example traffic reports and directions 3
.
SYNC Services
Auotmatically place an emergency call to a 911 operator
following a crash4
.
911 Assist
Create and receive a diagnostic report card on your vehicle 3
.
Vehicle Health Report
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Action and Description
Message
Interact with SYNC-capable mobile applications on your
smartphone3
.
Mobile Apps
Press the OK button to to exit the phone menu.
Exit
1 This is a cell phone-dependent feature.
2 This is a cell phone-dependent and speed-dependent feature.
3 This is an optional feature and available in the United States only.
4 This is an optional feature and available in the United States and Canada only.
Text Messaging
SYNC allows you to receive, send,
download and delete text messages. The
system can also read incoming text
messages to you so that you do not have
to take your eyes off the road.
Note: This is a cell phone-dependent
feature. Receiving a Text Message
When a new text message arrives, an
audible tone sounds and the information
display indicates you have a new message.
Note:
This is a cell phone-dependent
feature. Your cell phone must support
downloading text messages using Bluetooth
to receive incoming text messages.
Following the notification choose from
the following:
Read or store the text message: Action and Description
Message
Press the
OK button to receive and open the text message.
Press the OK button again and SYNC reads your message
aloud if you are not able to view the message. You can then
also choose to reply or forward the message.
Text msg notify
Take no action, the message goes into your text message
inbox.
Text msg notify
Press the voice button and when prompted say: Action and Description
Voice Command
Press the
OK button to have SYNC read the message to you.
Read Message | Read
Text Message | Text
Message
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Action and Description
Message
Automatically download your phonebook each time your cell
phone connects to SYNC. *
Auto-download
Exit the current menu.
Return
* Downloading times are cell phone-dependent and quantity-dependent.
** When Auto Download is on, it automatically deletes any changes, additions or deletions
saved since your last download.
System Settings
This menu provides access to your
Bluetooth Devices and Advanced menu
features. Use the arrow buttons to scroll
through the menu options. Bluetooth Devices
The Bluetooth Devices menu allows you
to add, connect and delete devices, set a
cell phone as primary as well as turn your
Bluetooth feature on and off.
In the Phone settings menu, some options you can select include: Action and Description
Message
Press the OK button.
BT Devices
Select one of the following:
See
Using SYNC™ With Your Phone (page 271).*
Add Device
Turn the Bluetooth feature on and off.
Bluetooth On and Off
Press the OK button and scroll to toggle between on and off.
Press the
OK button again.
Setting Bluetooth to off disconnects all Bluetooth devices
and turns off all Bluetooth features.
Delete a paired cell phone.
Delete
Press the OK button and scroll to select the device. Press OK
to confirm.
Exit the current menu.
Return
* This is a speed-dependent feature. It is only available when your vehicle is traveling at
3 mph (5 km/h) or less.
** You can only connect one device at a time. When another cell phone is connected, the
previous one is disconnected.
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SYNC™ APPLICATIONS AND
SERVICES
In order for the following features to work,
your cellular phone must be compatible
with SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
•
SYNC Services *
: Provides access to
traffic, directions and information such
as travel, horoscopes, stock prices and
more.
• 911 Assist: Can alert 911 in the event of
an emergency.
• Vehicle Health Report *
: Provides a
diagnostic and maintenance report
card of your vehicle.
• SYNC AppLink: Allows you to connect
to and use certain applications such as
Pandora and Stitcher (if your phone is
compatible).
* This is an optional feature and available
in the United States only.
911 Assist (If Equipped) WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNINGS
Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 38). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 163).
Important information about the fuel pump
shut-off is in this chapter.
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Setting 911 Assist On or Off
1. Press the phone button to enter the
phone menu.
2. Scroll to select 911 Assist.
3. Press OK to confirm and enter the 911
Assist menu.
4. Scroll to select between On or Off.
5. Press
OK when the desired option
appears in the radio display. Set On or
Set Off
appears in the display as
confirmation.
Off selections include:
• Off with reminder: Provides a display
and voice reminder at phone
connection at vehicle start.
• Off without reminder: Provides a
display reminder only without a voice
reminder at phone connection.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) previously paired or
connected to the system are thrown
from your vehicle.
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