
UTILIZING THE MEDIATION or ARBITRATION PROGRAM
(CANADA ONLY)
This pertains to vehicles delivered to authorized Canadian dealers. In
those cases, where you continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve a factory-related vehicle
service concern have been unsatisfactory, Ford of Canada participates in
an impartial third party mediation or arbitration program administered by
the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact our Customer
Relationship Center.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company or Ford
of Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the United States.
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The high-current fuses are coded as follows:
Fuse or relaynumber Fuse amp
rating Protected components
1 — Not used
2 — Not used
3 — Not used
4 30A** Wiper motor relay
5 50A** Anti-lock brake system pump
6 — Not used
7 — Not used
8 20A** Moonroof, Power sunshade
9 20A** Second row powerpoint
10 — Not used
11 — Heated rear window relay
12 — Not used
13 — Starter motor high-current relay
14 — Left-hand cooling fan #2 relay
15 — Fuel pump ultra relay
16 — Not used
17 — Not used
97
98
77 96
95
94
93 92 91 90 89
88
66
44 78
56
39 26 18 1617
31 2
456789
192021222324
2728293031 40414243 55
575859606162636465
798081828384858687
67
45
32
10111213
333435
464748495051
6869707172
74
73
76
75
53
37 36
54
38
25
15
1452
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Fuse or relaynumber Fuse amp
rating Protected components
48 — Not used
49 — Not used
50 15A* Heated mirrors
51 — Not used
52 — Not used
53 — Not used
54 — Not used
55 — Wiper relay
56 — Not used
57 20A* Left high-intensity discharge
headlamp
58 10A* Alternator A-line
59 10A* Brake on/off switch
60 — Not used
61 — Not used
62 10A* A/C clutch relay
63 — Not used
64 15A* Massage control seats
65 30A* Fuel pump relay, Fuel injectors
66 — Powertrain control module relay
67 20A* Oxygen sensor heater, Mass
airflow sensor, Variable camshaft
timing solenoid valve, Canister
vent solenoid, Canister purge
solenoid
68 20A* Ignition coils
69 20A* Vehicle power #1 (powertrain
control module)
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GENERAL INFORMATION
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers
who are there to help you with their professional servicing expertise. We
believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we provideScheduled Maintenance
Information which makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check your warranty
information to find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft® parts are designed and built to
provide the best performance in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in moving parts.
• Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
• Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift to P(Park).
2. Turn off the engine and remove the key (if equipped).
3. Block the wheels.
Working with the Engine On
WARNING: To reduce the risk of vehicle damage or personal
burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to position P(Park) .
2. Block the wheels.
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Only use oils certified for gasoline engines by the
American Petroleum Institute (API). An oil with this
trademark symbol conforms to the current engine and
emission system protection standards and fuel
economy requirements of the International Lubricants
Specification Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile manufacturers.
1. Remove the filler cap.
2. Add engine oil that meets Ford specifications. See Capacities and
Specifications for more information.
3. Replace the filler cap. Turn it until you feel a strong resistance.
ENGINE COOLANT CHECK
Checking the Engine Coolant
The concentration and level of engine coolant should be checked at the
intervals listed in Scheduled Maintenance Information.
Note: Make sure that the level is at the FULL COLD level or within the
COLD FILL RANGE in the coolant reservoir.
Note: Coolant expands when it is hot. The level may extend beyond the
COLD FILL RANGE.
If the level is below the COLD FILL RANGE, add coolant immediately.
See Adding Engine Coolant in this chapter.
The coolant concentration should be maintained within 48% to 50%,
which equates to a freeze point between -30°F (-34°C) and -34°F
(-37°C).
Note: For best results, coolant concentration should be tested with a
refractometer such as Robinair Coolant and Battery Refractometer
75240. We do not recommend the use of hydrometers or coolant test
strips for measuring coolant concentrations.
Note: Automotive fluids are not interchangeable; do not use engine
coolant/antifreeze or windshield washer fluid outside of its specified
function and vehicle location.
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4. Seat the air filter assembly back into the grommets by pushing down
on the air filter assembly.
5. Tighten the clamp.
6. Install and tighten two bolts that attach air filter assembly to the front
of the vehicle.
7. Install the bolt cover (if equipped).
8. Reinstall the harness retaining clip into the front of the air filter assembly.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAX lines are within the normal
operating range; there is no need to add fluid. If the fluid levels are
outside of the normal operating range, the performance of the system
could be compromised; seek service from your authorized dealer
immediately.
POWER STEERING FLUID CHECK
Your vehicle is equipped with an electric power steering (EPS) system.
There is no fluid reservoir to check or fill. For additional information on
the electric power steering (EPS) system, Refer toDriving Aids.
FUEL FILTER
Your vehicle is equipped with a lifetime fuel filter that is integrated with
the fuel tank. Regular maintenance or replacement is not needed.
WASHER FLUID CHECK
WARNING: If you operate your vehicle in temperatures below
40°F (5°C), use washer fluid with antifreeze protection. Failure
to use washer fluid with antifreeze protection in cold weather could
result in impaired windshield vision and increase the risk of injury or
accident.
Add fluid to fill the reservoir if the level is low. Only use a washer fluid
that meets Ford specifications. See the technical specifications chart in
the Capacities and Specifications chapter.
State or local regulations on volatile organic compounds may restrict the
use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle’s paint finish, wiper blades or washer system.
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Battery relearn
Because your vehicle’s engine is electronically controlled by a computer,
some control conditions are maintained by power from the battery. When
the battery is disconnected or a new battery is installed, the engine must
relearn its idle and fuel trim strategy for optimum driveability and
performance. To begin this process:
1. With the vehicle at a complete stop, set the parking brake.
2. Put the gearshift lever inP(Park), turn off all accessories and start
the engine.
3. Run the engine until it reaches normal operating temperature.
4. Allow the engine to idle for at least one minute.
5. Turn the A/C on and allow the engine to idle for at least one minute.
6. Drive the vehicle to complete the relearning process.
• The vehicle may need to be driven to relearn the idle and fuel trim
strategy.
• Note: If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle trim is
eventually relearned.
When the battery is disconnected or a new battery installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will not affect function or durability of the transmission. Over time the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
Always dispose of automotive batteries in a responsible manner. Follow
your local authorized standards for disposal. Call your local authorized
recycling center to find out more about recycling automotive batteries.
Battery management system
The battery management system (BMS) monitors battery conditions and
takes actions to extend battery life. If excessive battery drain is
detected, the system may temporarily disable certain electrical features
to protect the battery. Those electrical accessories affected include rear
defrost, heated/cooled seats, climate control fan, heated steering wheel,
audio and navigation system. A message may be displayed on the
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•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time. Use Motorcraft Bug and Tar Remover.
• Note: Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle, wash it
off as soon as possible.
• Remove any exterior accessories before entering a car wash.
Stripes or Graphics (if equipped)
Do not use a commercial or high-pressure wand on the surface or edge
of stripes and graphics. This can cause damage to the film and cause the
edge of the film to peel away from the vehicle surface.
Exterior Chrome
Note: Never use abrasive materials such as steel wool or plastic pads as
they can scratch the chrome surface.
Note: Do not use chrome cleaner, metal cleaner or polish on wheels and
wheel covers.
• Wash the vehicle first, using cool or lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail Wash.
• Use Motorcraft Custom Bright Metal Cleaner. Apply the product as
you would a wax to clean bumpers and other chrome parts; allow the
cleaner to dry for a few minutes, then wipe off the haze with a clean,
dry rag.
• Do not apply cleaning product to hot surfaces and do not leave
cleaning product on chrome surfaces for a period of time exceeding
that which is recommended.
• Note: Using other non-recommended cleaners can result in severe
and permanent cosmetic damage.
Underbody
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
Cleaning Plastic Exterior Parts
Use only approved products to clean plastic parts.
• For routine cleaning, use Motorcraft Detail Wash.
• If tar or grease spots are present, use Motorcraft Bug and Tar
Remover.
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