If your vehicle must be serviced while you are traveling or living
in the Middle East, contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number of Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America and then relocate to any of the
above locations, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations & Global
Growth Initiatives by emailing [email protected].
If you are in another foreign country, contact the nearest
authorized dealer. In the event your inquiry is unresolved,
communicate your concern with the dealership’s Sales Manager,
Service Manager or Customer Relations Manager. If you require
additional assistance or clarification, please contact the
respective Customer Relationship Center as previously listed.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Customer Assistance269
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•Do not store the temporary mobility kit unsecured inside the
passenger compartment of the vehicle as it may cause injury during a
sudden stop or crash. Always store the kit in its original location.
• After sealant use, an authorized Ford dealer must replace the tire
pressure monitoring system sensor and valve stem on the wheel.
• When inflating a tire or other objects, use the black air hose only. Do
not use the transparent hose which is designed for sealant application
only.
• Operating the temporary mobility kit could cause an electrical
disturbance in radio, CD, and DVD player operation.
What to Do When a Tire Is Punctured
A tire puncture within the tire’s tread area can be repaired in two stages
with the temporary mobility kit:
• In the first stage, the tire will be reinflated with a sealing compound
and air. After the tire has been reinflated, you will need to drive the
vehicle a short distance (about 4 miles [6 kilometers]) to distribute the
sealant in the tire.
• In the second stage, check the tire pressure and adjust, if necessary,
to the vehicle’s tire inflation pressure.
First Stage: Reinflating the Tire with Sealing Compound and Air
WARNING: Do not stand directly over the temporary mobility
kit while inflating the tire. If you notice any unusual bulges or
deformations in the tire’s sidewall during inflation, stop and call
roadside assistance.
WARNING: If the tire does not inflate to the recommended tire
pressure within 15 minutes, stop and call roadside assistance.
Preparation
Park the vehicle in a safe, level and secure area, away from moving
traffic. Turn the hazard lights on. Apply the parking brake and turn the
engine off. Inspect the flat tire for visible damage.
Sealant compound contains latex. To avoid any allergic reactions, use the
non-latex gloves located in the accessory box on the underside of the
temporary mobility kit housing.
Wheels and Tires 347
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Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
• Out of fuel and lock-out assistance
• Travel expense reimbursement for lodging, meals and rental car
• Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value.
Avoid the Rising Cost of Properly Maintaining Your Vehicle!
Ford Extended Service Plan also offers a Premium Maintenance Plan
that covers all scheduled maintenance, and selected wear items. The
coverage is prepaid, so you never have to worry about affording your
vehicle’s maintenance. It covers regular checkups, routine inspections,
preventive care and replacement of select items that require periodic
attention for normal wear:
• Windshield wiper blades
• Spark plugs (except in California)
• The clutch disc
• Brake pads and linings
• Shock absorbers
• Belts and hoses
• Diesel exhaust fluid replenishment
Contact your selling authorized Ford or Lincoln dealership today so they
can customize a Ford Extended Service Plan that fits your driving
lifestyle and budget.
Extended Service Plan 369
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Speed-restricted Features
Some features of this system may be too difficult to use while your
vehicle is moving so they are restricted from use unless your vehicle is
stationary.
•Screens that are too crowded with information, such as Point of
Interest reviews and ratings, Sirius Travel Link sports scores, movie
times and ski conditions.
• Any action that requires you to use a keyboard is restricted, such as
entering a navigation destination or editing information.
• All lists are limited so the user can view fewer entries (such as phone
contacts or recent phone call entries).
See the following chart for more specific examples:
Restricted Features
Cellular Phone Pairing a Bluetooth phone Adding phonebook contacts or uploading
phonebook contacts (from a USB)
List entries are limited for phone contacts and
recent phone call entries
System Functionality Editing the keypad code Enabling Valet Mode
Editing settings while the rear view camera or
Active Park Assist are active
Wi-Fi and Wireless Editing wireless settings Editing the list of wireless networks
Videos, Photos and
Graphics Playing video
Editing the screen’s wallpaper or adding new
wallpaper
Text Messages Composing text messages Viewing received text messages
Editing preset text messages
Navigation Using the keyboard to enter a destination Demo navigation route
Adding or Editing Address Book entries or
Avoid Areas
MyFord Touch® (If Equipped) 439
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911 Assist™ ......................408, 483
A
ABS (see Brakes) .....................196
Accessing and using your
USB port ....................................461
Accessing call history/phone
book during active call .............398
Accessing your calendar ..........482
Accessing your media menu
features ......................................419
Accessing your phone menu
features ......................................399
Accessory delay ..........................97
Active call menu options .........398
Active Park Assist .....................203
Adaptive Cruise Control ...........213
Adding (pairing) a phone ........469
Advanced menu options ...406, 425
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................406
Airbag supplemental restraint
system ..........................................45and child safety seats ..............46
description ................................45
disposal ......................................55
driver airbag ..............................45
passenger airbag .......................45
side airbag ...........................45, 50
Air cleaner filter .......301–302, 363
Air conditioning ........................130 manual heating and air
conditioning system ...............130
Air filter, cabin ..........................140 All Wheel Drive (AWD),
driving off road .........................188
Ambient mood/lighting .............489
AM/FM .......................................448
Antifreeze
(see Engine coolant) ................287
Anti-lock brake system
(see Brakes) ..............................196
Anti-theft system ..................77, 80
arming the system ..............77, 80
disarming a triggered system ..80
Audio system Single CD ................373, 378–379
Audio system
(see Radio) ................373, 378–379
Automatic transmission driving an automatic
overdrive .................................183
fluid, adding ....................292–293
fluid, checking ................292–293
fluid, refill capacities ..............358
fluid, specification ..................358
Selectshift (SST) ....................184
Auxiliary Input Jack .................457
Auxiliary input jack (Line in) ..386
Auxiliary powerpoint ................161
A/V inputs ..........................388, 465
B
Battery .......................................298 acid, treating emergencies .....298
jumping a disabled battery ....260
maintenance-free ....................298
replacement, specifications ...363
servicing ..................................298
Blind Spot Information
System .......................................228
550 Index
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Booster seats ...............................22
Brakes ........................................195anti-lock ...................................196
anti-lock brake system (ABS)
warning light ...........................196
brake warning light ................196
fluid, checking and adding ....297
fluid, refill capacities ..............358
fluid, specifications .................358
lubricant specifications ..........358
parking ....................................196
shift interlock ..........................186
trailer .......................................249
C
Capacities for refilling fluids ....358
Cargo net ...................................239
CD ..............................373, 378–379
CD player ..........................371, 459
CD voice commands .................460
Cell phone use ............................15
Changing a tire .........................339
Child safety restraints ..........28, 30
Child safety seats attaching with tether straps ....30
automatic locking mode
(retractor) .................................36
LATCH .......................................28
Child safety seats -
booster seats ...............................22
Cleaning the touchscreen ........438
Cleaning your vehicle ...............309 engine compartment ..............311
instrument panel ....................313
interior .....................................313
plastic parts ............................310
washing ....................................309 waxing .....................................311
wheels ......................................315
wiper blades ............................312
Climate control (see Air
conditioning or Heating) ..........130
Climate voice commands .........501
Clock ..................................373, 487
Collision Warning System .........233
Compass Display .......................114
Console ......................................162 overhead ..................................163
Coolant ......................................287 checking and adding ..............287
refill capacities ........................358
specifications ..........................358
Cross Traffic Alert ....................228
Cruise control ...........................212
Cupholder(s) .............................155
Customer Assistance ................257 Ford Extended Service
Plan ..........................................368
Getting roadside assistance ...257
Getting the service you
need .........................................263
Ordering additional owner’s
literature .................................269
Utilizing the
Mediation/Arbitration
Program ...................................267
D
Defrost ...............130–131, 133, 135 rear window ............................139
Dipstick automatic transmission
fluid ..................................292–293
engine oil .................................286
Index 551
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M
Making and receiving calls .......469
MAP DVD - Loading and
Unloading ..................................469
Map icons ..................................510
Map mode ..................................508
Map preferences .......................506
Map updates ..............................511
Massage seats ............................148
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................424
Message center .........................110warning messages ...........114, 121
Mirrors .................................98, 100 fold away ...................................98
programmable memory ............59
side view mirrors (power) .......98
Moon roof ..................................102
Motorcraft® parts .............309, 363
Multi-contour seats ...................148
MyFord Touch™ system ..........434
MyKey ..........................................64
N
Navigation features ...................502
Navigation voice commands ....512
Notifications ..............................482
O
Octane rating ............................174
P
Pairing other phones ........395, 469 Pairing your phone ...................468
Pairing your phone for
the first time .....................394, 468
Parental MyKey programming ...64
Park Assist ................................203
Parking brake ............................196
Parts
(see Motorcraft® parts) ..........363
Passenger Occupant
Classification Sensor ...................47
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................405
Phone redial ..............................399
Phone settings ..................472, 494
Phone voice commands ............474
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................421
POI categories ...........................504
Point of Interest (POI) .............504
Power distribution box
(see Fuses) ...............................271
Power door locks ........................68
Power mirrors .............................98
Powerpoint ................................161
Power steering ..........................237
fluid, checking and adding ....297
fluid, refill capacity ................358
fluid, specifications .................358
Power Windows ...........................96
Privacy information ..........391, 440
Push button start system .........165
Putting a call on/off hold .........398
554 Index
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