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Note:Select SYNC, and a six-digit PINappears on your device.
3.If prompted to enter a PIN on yourdevice, it does not support SecureSimple Pairing. To pair, enter the PINdisplayed on the touchscreen. Skip thenext step.
4.When prompted on your phone’sdisplay, confirm that the PIN providedby SYNC matches the PIN displayedon your cellular phone.
5.The display indicates when the pairingis successful.
SYNC may prompt you with more phoneoptions. For more information on yourphone's capability, see your phone'smanual and visit the website.
Pairing Subsequent Phones
Note:Put the transmission in position P.Turn on your vehicle ignition and the radio.
1.Press the Phone corner of thetouchscreen > Settings > BT Devices> Add Device.
2.Make sure that Bluetooth is set to Onand that your cellular phone is in theproper mode. See your phone’s manualif necessary.
Note:Select SYNC, and a six-digit PINappears on your device.
3.If prompted to enter a PIN on yourdevice, it does not support SecureSimple Pairing. To pair, enter the PINdisplayed on the touchscreen. Skip thenext step.
4.When prompted on your phone’sdisplay, confirm that the PIN providedby SYNC matches the PIN displayedon your cellular phone.
5.The display indicates when the pairingis successful.
SYNC may prompt you with more phoneoptions. For more information on yourphone's capability, see your phone'smanual and visit the website.
Making Calls
Press the voice button on yoursteering wheel controls. Whenprompted, say, "Call "or say "Dial", then the desired number.
To end the call or exit phonemode, press and hold the phonebutton.
Receiving Calls
During an incoming call, an audible tonesounds. Call information appears in thedisplay if it is available.
Accept the call by pressingAccept on the touchscreen orby pressing the phone button onyour steering wheel controls.
Reject the call by pressing Reject on thetouchscreen or by pressing and holding thephone button on your steering wheelcontrols.
Ignore the call by doing nothing. SYNC logsit as a missed call.
Phone Menu Options
Press the top left corner on yourtouchscreen to select from the followingoptions:
Phone
Touch this button to access the on-screennumerical pad to enter a number and placea call. During an active call, you can alsochoose to:
•Mute the call
•Put the call on hold
•Turn on the privacy feature
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•Join two calls
•End the call.
Quick Dial
Set up favorite contacts from yourphonebook or history folder.
Phonebook
Touch this button to access and call anycontacts in your previously downloadedphone book. The system places the entriesin alphabetical categories summarized atthe top of the screen.
To turn on contact picture settings, if yourdevice supports this feature, press Phone> Settings > Manage Phonebook >Download photos from Phonebook >On.
History
After you connect your Bluetooth-enabledphone to SYNC, you can access anypreviously dialed, received or missed calls.You can also choose to save these to yourFavorites or to Quick Dial.
Note:This is a phone-dependent feature.If your phone does not support downloadingcall history using Bluetooth, SYNC keepstrack of calls made with the SYNC system.
Messaging
Send text messages using yourtouchscreen. See Text messaging laterin this section.
Settings
Touch this button to access various phonesettings, such as turning Bluetooth on andoff, managing your phonebook and more.See Phone settings later in this section.
Text Messaging
Note:Downloading and sending textmessages using Bluetooth arephone-dependent features.
Note:Certain features in text messagingare speed-dependent and not availablewhen your vehicle is traveling at speeds over3 mph (5 km/h).
Note:SYNC does not download read textmessages from your phone.
SYNC gives you the ability to send andreceive text messages using Bluetooth,read them aloud and translate textmessaging acronyms, such as LOL.
1.Touch the top left corner of the displayto access the Phone menu.
2.Select Messaging.
3.Choose from the following:
•Listen (speaker icon)
•Dial
•Send Text
•View
•Delete.
Composing a Text Message
Note:This is a speed-dependent feature.It is unavailable when your vehicle istraveling at speeds over 3 mph (5 km/h).
Note:Downloading and sending textmessages using Bluetooth arephone-dependent features.
1.Touch the top left corner of the displayto access the Phone menu.
2.Touch Messaging > Send Text.
3.Enter a phone number or choose fromyour phonebook.
4.You can select from the followingoptions:
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•Send, which sends the message as itis.
•Edit Text, which allows you tocustomize the pre-defined message orcreate a message on your own.
You can then preview the message, verifythe recipient as well as update themessage list.
Text message options
I’ll call you back in a few minutes.
I just left, I’ll be there soon.
Can you give me a call?
I’m on my way.
I’m running a few minutes late.
I’m ahead of schedule, so I’ll be thereearly.
I’m outside.
I’ll call you when I get there.
OK
Yes
No
Thanks
Stuck in traffic.
Call me later.
LOL
Receiving a Text Message
Note:If you select View and your vehicleis traveling over 3 mph (5 km/h), the systemoffers to read the message to you insteadof allowing you to view it while driving.
When a new message arrives, an audibletone sounds and the screen displays apop-up with the caller name and ID, ifsupported by your phone. You can press:
•View to view the text message.
•Listen for SYNC to read the messageto you.
•Dial to call the contact.
•Ignore to exit the screen.
Phone Settings
Press Phone > Settings.
Bluetooth Devices
Touch this tab to connect, disconnect, addor delete a device, as well as save it as afavorite.
Bluetooth
Touch this tab to turn Bluetooth off or on.
Do Not Disturb
Touch this tab if you want all calls to godirectly to your voice mail and not ring inthe vehicle. When this feature is on, textmessage notifications do not ring insidethe cabin either.
911 Assist
Turn on or turn off the 911 Assist feature.See Information (page 399).
Phone Ringer
Select the ring tone you want to hear whenyou receive a call. Choose from possiblesystem ring tones, your currently pairedphone’s ring tone, a beep, text-to-speechor a silent notification.
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Under the Information menu, you canaccess features such as:
•SYNC Services
•Sirius Travel Link
•Alerts
•Calendar
•SYNC Applications
If your vehicle is equipped withNavigation, press theInformation button to accessthese features. If your vehicle is notequipped with Navigation, press the cornerof the touchscreen with the green tab.
SYNC Services (If Equipped,United States Only)
Note:SYNC Services varies by trim leveland model year and may require asubscription. Traffic alerts and turn-by-turndirections available in select markets.Message and data rates may apply. FordMotor Company reserves the right to changeor discontinue this product service at anytime without prior notification or incurringany future obligation.
Note:SYNC Services requires activationbefore use. Visit www.SYNCMyRide.com toregister and check your eligibility forcomplimentary services. Standard phoneand message rates may apply. Subscriptionmay be required. You must also have theactive SYNC Services Bluetooth-enabledcellular phone paired and connected to thesystem in order to connect to, and use,SYNC Services. See Phone (page 393).
Note:This feature does not functionproperly if you have enabled caller IDblocking on your cellular phone. Make sureyour cellular phone is not blocking caller IDbefore using SYNC Services.
Note:The driver is ultimately responsiblefor the safe operation of the vehicle, andtherefore, must evaluate whether it is safeto follow the suggested directions. Anynavigation features provided are only an aid.Make your driving decisions based on yourobservations of local conditions and existingtraffic regulations. Do not follow the routesuggestions if doing so would result in anunsafe or illegal maneuver, if you would beplaced in an unsafe situation, or if you wouldbe directed into an area that you considerunsafe. Maps used by this system may beinaccurate because of errors, changes inroads, traffic conditions or drivingconditions.
Note:When you connect, the service usesGPS technology and advanced vehiclesensors to collect your vehicle's currentlocation, travel direction and speed to helpprovide you with the directions, trafficreports, or business searches you request.Further, to provide the services you request,for continuous improvement, the servicemay collect and record call details and voicecommunications. For more information, seeSYNC Services Terms and Conditions atwww.SYNCMyRide.com. If you do not wantFord or its service providers to collect yourvehicle travel information or otherinformation identified in the Terms andConditions, do not subscribe or use theservice.
SYNC Services uses advanced vehiclesensors, integrated GPS technology andcomprehensive map and traffic data, togive you personalized traffic reports,precise turn-by-turn directions, businesssearch, news, sports, weather and more.For a complete list of services, or to learnmore, please visit www.SYNCMyRide.com.
Connecting to SYNC Services UsingVoice Commands
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1.Press the voice button.
2.When prompted, say "Services". Thisinitiates an outgoing call to SYNCServices using your paired andconnected Bluetooth-enabled cellularphone.
3.Once you connect to the service, followthe voice prompts to request thedesired service, such as "Traffic" or"Directions". You can also say, "Whatare my choices?" to receive a list ofavailable services from which tochoose.
4.Say, "Services" to return to the Servicesmain menu or for help, say, "Help".
Connecting to SYNC Services Usingthe Touchscreen
If your vehicle is equipped withNavigation, press theInformation button.
If your vehicle is not equipped withNavigation, press the green tab on yourtouchscreen.
1.Select Connect to Services to initiatean outgoing call to SYNC Servicesusing your phone.
2.Once connected, follow the voiceprompts to request your desiredService, such as "Traffic" or"Directions". You can also say, "Whatare my choices?" to receive a list ofavailable services from which tochoose.
3.Say, "Services" to return to the Servicesmain menu or for help, say, "Help".
Receiving Turn-by-Turn Directions
1.When connected to SYNC Services,say "Directions" or "Business search".To find the closest business or type ofbusiness to your current location, justsay "Business search" and then"Search near me". If you need further
assistance in finding a location you cansay "Operator" at any time within aDirections or Business search to speakwith a live operator. The system mayprompt you to speak with an operatorwhen it has difficulty matching yourvoice request. The live operator canassist you by searching for businessesby name or by category, residentialaddresses by street address or byname or specific street intersections.Operator Assist is a feature of yourSYNC Services subscription. For moreinformation on Operator Assist, visitwww.SYNCMyRide.com/support.
2.Follow the voice prompts to select yourDestination. After the route downloadis finished, the phone call automaticallyends.
If your vehicle is not equipped withNavigation:
•Turn-by-turn directions appear in theinformation display, in the status barof your touchscreen system and on theSYNC Services screen. You also receivedriving instructions from audibleprompts.
•When on an active route, you canselect Route Summary or RouteStatus using the touchscreen controlsor voice commands to view the RouteSummary Turn List or the RouteStatus ETA. You can also turn voiceguidance on or off, cancel the route orupdate the route.
If you miss a turn, SYNC automatically asksif you want the route updated. Just say,"Yes" when prompted and the systemdelivers a new route to your vehicle.
If your vehicle is equipped with Navigation,SYNC Services downloads your requesteddestination to the navigation system. Thenavigation system then calculates theroute and provides driving instructions.See Navigation (page 411).
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Disconnecting from SYNC Services
1.Press and hold the hang-up phone
button on the steering wheel.
2.Say "Good-bye" from the SYNCServices main menu.
SYNC Services quick tips
You can personalize your Services feature to providequicker access to your most used or favorite information.You can save address points, such as work or home. Youcan also save favorite information like sports teams, suchas Detroit Lions, or a news category. You can learn moreabout personalization by logging ontowww.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected toSYNC Services) to interrupt a voice prompt or an audioclip (such as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled cellular phone number, not your VIN (VehicleIdentification Number). You can pair and connect yourphone to any vehicle equipped with SYNC Services andcontinue enjoying your personalized services.
Portable
SYNC Services Voice Commands
When a route has beendownloaded (non-navigationsystems), press the voice buttonon the steering wheel controls. Whenprompted, say any of the followingcommands:
"SERVICES"
"Cancel route"
"Navigation voice off"
"Navigation voice on"
"Next turn"
"Route status"
"Route summary"
"SERVICES"
"Services"
"Update route"
"Help"
Sirius Travel Link (If Equipped)
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any handheld devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
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If a crash deploys an airbag (excludes kneeairbags and rear inflatable safety belts [ifequipped]) or activates the fuel pumpshut-off, your SYNC-equipped vehicle maybe able to contact emergency services bydialing 911 through a paired and connectedBluetooth-enabled phone. You can learnmore about the 911 Assist feature, visitwww.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
See Supplementary Restraints System(page 36). Important informationregarding airbag deployment is in thischapter.
See Roadside Emergencies (page 212).Important information regarding the fuelpump shut-off is in this chapter.
Setting 911 Assist On
If your vehicle is equipped withNavigation, touch the i(Information) button to accessthese features. If your vehicle is notequipped with Navigation, touch the cornerof the touchscreen with the green tab.
Touch Apps > 911 Assist, then select On.
You can also access 911 Assistby:
•Pressing the Settings icon > Settings> Phone > 911 Assist, or
•Pressing the Settings icon > Help > 911Assist.
To make sure that 911 Assist worksproperly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onprior to the incident.
•You must pair and connect aBluetooth-enabled and compatiblephone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the United States,Canada or in a territory in which 911 isthe emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activatethe fuel pump shut-off (which wouldtrigger 911 Assist); however, SYNC tries tocontact emergency services if 911 Assisttriggers. If a connected phone sustainsdamage or loses connection to SYNC,SYNC searches for, and tries to connectto, any available previously paired phoneand tries to make the call to 911.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
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DRLSee: Daytime Running Lamps........................66
E
Economical Driving.....................................208Electronic Locking Differential................160Activating the Electronic LockingDifferential.......................................................160Emission Control System...........................141On-Board Diagnostics (OBD-II)....................142Readiness for Inspection/Maintenance(I/M) Testing....................................................142End User License Agreement..................423SYNC® End User License Agreement(EULA)..............................................................423Engine Block Heater....................................134Using the Engine Block Heater......................135Engine Coolant Check...............................236Adding Engine Coolant....................................237Checking the Engine Coolant........................236Recycled Engine Coolant................................238Severe Climates.................................................238What You Should Know About Fail-SafeCooling..............................................................238Engine ImmobilizerSee: Passive Anti-Theft System.....................58Engine Oil Check..........................................235Adding Engine Oil..............................................235Engine Oil Dipstick......................................235Engine Specifications.................................301Drivebelt Routing................................................301Entertainment...............................................376A/V Inputs............................................................392AM/FM Radio......................................................378Bluetooth Audio..................................................391Browsing Device Content................................376CD............................................................................387SD Card Slot and USB Port...........................388SIRIUS® Satellite Radio (IfActivated)........................................................383Supported Media Players, Formats andMetadata Information.................................391
Essential Towing Checks...........................193Before Towing a Trailer....................................203Dynamic Hitching Using the Rear ViewCamera System.............................................194Hitches....................................................................195Integrated Trailer Brake Controller..............198Launching or Retrieving a Boat or PersonalWatercraft (PWC)........................................205Safety Chains.......................................................197Trailer Brakes.......................................................198Trailer Lamps......................................................203Trailer Towing Connector................................194Using a Step Bumper (If Equipped)...........203When Towing a Trailer.....................................203Event Data RecordingSee: Data Recording..............................................9Export Unique Options..................................13Extended Service Plan (ESP).................438SERVICE PLANS (CANADA ONLY)............439SERVICE PLANS (U.S. Only).........................438Exterior Mirrors................................................70Clearance Lamps...................................................71Fold-Away Exterior Mirrors.................................71Heated Exterior Mirrors........................................71Memory Mirrors......................................................71Power Exterior Mirrors........................................70Telescoping Mirrors..............................................72
F
Fastening the Safety Belts..........................29Fastening the Cinch Tongue............................30Safety Belt Extension Assembly......................31Safety Belt Locking Modes...............................30Using Safety Belts During Pregnancy...........30Using the Safety Belt with Cinch Tongue(Front Center and Rear Center SeatsOnly)....................................................................29Floor Mats......................................................209Fog Lamps - FrontSee: Front Fog Lamps.........................................67Foot PedalsSee: Adjusting the Pedals.................................63Ford Credit..........................................................11(U.S. Only).................................................................11Four-Wheel Drive...........................................151Front Fog Lamps............................................67Front Seat Armrest.......................................119
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