2015 FORD SUPER DUTY radio

Troubleshooting
Possible actionConditionRadio display
No action required. Thismessage should disappearshortly.
Radio requires more thantwo seconds to produceaudio for the selectedchannel.
Acquiring
If this message does notclear shortly, or with an igni-tion key cycle, your receivermay have a fault. See anauthorized dealer for service.
There is an internal moduleor system failure present.Sat Fault/SIRIUS systemfailure
Tune to another channel orchoose another preset.The channel is no longeravailable.Invalid Channel
Contact SIRIUS at 1-888-539-7474 to subscribe tothe channel, or tune toanother channel.
Your subscription does notinclude this channel.Unsubscribed Channel
The signal is blocked. Whenyou move into an open area,the signal should return.
The signal is lost from theSIRIUS satellite or SIRIUStower to your vehicleantenna.
No Signal
No action required. Theprocess may take up tothree minutes.
Update of channelprogramming in progress.Updating
Contact SIRIUS at 1-888-539-7474 to resolvesubscription issues.
Your satellite service is nolonger available.Call SIRIUS 1-888-539-7474
Use the channel guide toturn off the Lock or Skipfunction on that station.
All the channels in theselected category are eitherskipped or locked.
None found. Check ChannelGuide.
No action required.SIRIUS has updated thechannels available for yourvehicle.
Subscription Updated
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AUDIO INPUT JACK
WARNINGS
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
For safety reasons, do not connector adjust the settings on yourportable music player while yourvehicle is moving.
Store the portable music player in asecure location, such as the centerconsole or the glove box, when yourvehicle is moving. Hard objects maybecome projectiles in a collision or suddenstop, which may increase the risk of seriousinjury. The audio extension cable must belong enough to allow the portable musicplayer to be safely stored while yourvehicle is moving.
The auxiliary input jack allows you toconnect and play music from your portablemusic player through your vehicle speakers.You can use any portable music playerdesigned for use with headphones. Youraudio extension cable must have male1/8th-inch (3.5 millimeter) connectors ateach end.
1.Make sure your vehicle, radio andportable music player are turned offand the transmission is in position P.
2.Plug the extension cable from theportable music player into the AIJ.
3.Turn on the radio. Select either a tunedFM station or a CD.
4.Adjust the volume as desired.
5.Turn on your portable music player andadjust its volume to half its maximumlevel.
6.Press AUX until LINE or LINE INappears in the display. You should hearmusic from your device even if it is low.
7.Adjust the volume on your portablemusic player until it reaches the volumelevel of the FM station or CD. Do thisby switching back and forth betweenthe AUX and FM or CD controls.
USB PORT (IF EQUIPPED)
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Pairing a Phone for the First Time
Note:SYNC can support downloading upto approximately 1000 entries perBluetooth-enabled cellular phone.
Note:Make sure to switch on the ignitionand the radio. Put the transmission inposition P.
Note:To scroll through the menus, pressthe up and down arrows on your audiosystem.
Wirelessly pairing your phone with SYNCallows you to make and receive hands-freecalls.
1.Press the phone button. When thedisplay indicates there is no phonepaired, press OK.
2.When Find SYNC appears in thedisplay, press OK.
3.Put your phone into Bluetoothdiscovery mode. See your device'smanual if necessary.
4.When prompted on your phone'sdisplay, enter the six-digit PIN providedby SYNC in the radio display. Thedisplay indicates when the pairing issuccessful.
Depending on your phone's capability andyour market, the system may prompt youwith questions, such as setting the currentphone as the primary phone (the phoneSYNC automatically tries to connect withfirst upon vehicle start-up) anddownloading your phonebook.
Pairing Subsequent Phones
Note:Make sure to switch on the ignitionand the radio. Put the transmission inposition P.
Note:To scroll through the menus, pressthe up and down arrows on your audiosystem.
1.Press the phone button, and then scrollto System Settings. Press OK.
2.Scroll to Bluetooth Devices. Press OK.
3.Scroll to Add Bluetooth Device. PressOK.
4.When Find SYNC appears in thedisplay, press OK.
5.Put your phone into Bluetoothdiscovery mode. See your phone'smanual if necessary.
6.When prompted on your phone'sdisplay, enter the six-digit PIN providedby SYNC in the radio display. Thedisplay indicates when the pairing issuccessful.
The system then prompts with questions,such as if you would like to set the currentphone as the primary phone (the phoneSYNC automatically tries to connect withfirst upon vehicle start-up) and downloadyour phone book.
Phone Voice Commands
Press the voice icon and say "Phone". Sayany of the following:
"PHONE"
"Call "1,2
"Call at home"1,2
"Call at work"1,2
"Call in office"1,2
"Call on mobile OR cell"1,2
"Call on other"1,2
"Call history incoming"2
"Call history missed"2
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Advanced
The Advanced menu allows you to accessand set prompts, languages, defaults,perform a master reset, install anapplication and view system information.
1.Press the phone button to enter thephone menu
2.Scroll to System Settings. Press OK.
3.Scroll to Advanced. Press OK.
4.Scroll to select from the followingoptions:
You can:If you select:
Get help from SYNC by using questions, helpful hints orasking you for a specific action. To turn these prompts onor off:
Prompts
1. Press OK to select and scroll to select between On andOff.2. Press OK when the desired selection appears in thedisplay. SYNC takes you back to the Advanced menu.
Choose between English, Français and Español. Onceselected, all of the radio displays and prompts are in theselected language.
Languages
1. Press OK to select and then scroll through the languages.2. Press OK when the desired selection appears in thedisplay. If you change the language setting, the displayindicates that the system is updating. When complete,SYNC takes you back to the Advanced menu.
Return to the factory default settings. This selection doesnot erase your indexed information (phonebook, callhistory, text messages and paired devices).
Factory Defaults
1. Press OK to select and then press OK again whenRestore Defaults? appears in the display.2. Press OK to confirm.
Completely erase all information stored on SYNC(phonebook, call history, text messages and paireddevices) and return to the factory default settings.
Master Reset
Press OK to select. The display indicates when completeand SYNC takes you back to the Advanced menu.
Install applications you have downloaded.Install Application?Press OK and scroll to select. Press OK to confirm.
Delete all previously paired phones (and all informationoriginally saved with those phones).Delete All Devices
Press OK to select.
Access the Auto Version number as well as the FDNnumber.System Info
337Super Duty (), enUSASYNC™ (If Equipped)

If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone. Youcan learn more about the 911 Assistfeature, visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
See Supplementary Restraints System(page 36). Important information aboutairbag deployment is in this chapter.
See Roadside Emergencies (page 212).Important information about the fuel pumpshut-off is in this chapter.
Setting 911 Assist On
1.Press the phone button to enter thephone menu.
2.Scroll to select 911 Assist.
3.Press OK to confirm and enter the 911Assist menu.
4.Scroll to select between On and Off.
5.Press OK when the desired optionappears in the radio display.Set On orSet Off appears in the display asconfirmation.
Off selections include:
•Off with reminder: Provides a displayand voice reminder at phoneconnection at vehicle start.
•Off without reminder: Provides adisplay reminder only without a voicereminder at phone connection.
To make sure that 911 Assist worksproperly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
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To Access Using the Media Menu
1.Press the AUX button on the centerconsole.
2.Press MENU to access the SYNCmenu.
3.Select "SYNC-Media" by pressing OK.
4.Scroll to Mobile Apps and press OK toaccess a list of available applications.
5.Scroll through the list of availableapplications and press OK to select aparticular app.
6.Once an app is running through SYNC,you can access an app’s menu bypressing the MENU button to firstaccess the SYNC menu.
7.Select "SYNC-Media" by pressing OK.
8.Scroll until " Menu" isdisplayed (such as, Pandora Menu),then press OK. From here, you canaccess an application's features, suchas Thumbs up and Thumbs down. Formore information, please visitwww.SYNCMyRide.com.
To Access Using Voice Commands
1.Press the voice icon.
2.When prompted, say "Mobile Apps".
3.Say the name of the application afterthe tone.
4.The app should start. While an app isrunning through SYNC, you can pressthe voice button and speak commandsspecific to the app, such as "PlayStation Quickmix". Say "Help" todiscover available voice commands.
USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from yourdigital music player over your vehicle'sspeaker system using the system's mediamenu or voice commands. You can alsosort and play your music by specificcategories, such as artist and album.
Note:The system is capable of indexing upto 30,000 songs.
SYNC is capable of hosting nearly anydigital media player including: iPod®,Zune™, Plays from device players, andmost USB drives. SYNC also supportsaudio formats, such as MP3, WMA, WAVand ACC.
Connecting Your Digital MediaPlayer to the USB Port
Note:If your digital media player has apower switch, make sure you switch it onbefore plugging it in.
To Connect Using Voice Commands
1.Plug the device into the USB port.
2.Press the voice icon and whenprompted, say "USB".
3.You can now play music by saying anyof the appropriate voice commands.See the media voice commands.
To Connect Using the System Menu
1.Plug the device into the USB port.
2.Press AUX and then MENU to enterthe media menu.
3.Scroll to Select Source. Press OK.
4.Scroll to USB. Press OK.
5.Depending on how many digital mediafiles are on your connected device,Indexing may appear in the radiodisplay. When indexing is complete, thescreen returns to the Play menu.
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Available voice commands
"Audio list of commands"
"Bluetooth audio list of commands"
"Browse list of commands"
"CD list of commands"
"Climate control list of commands"
"List of commands"
"Navigation list of commands" *
"Phone list of commands"
"Radio list of commands"
"SD card list of commands"
"Sirius satellite list of commands" **
"Travel link list of commands" *
"USB list of commands"
"Voice instructions list of commands"
"Voice settings list of commands"
"Help"
* This command is only available whenyour vehicle is equipped with thenavigation system, and the navigationsystem SD card is in the card slot.** This command is only available whenyou have an active SIRIUS satellite radiosubscription.
Voice Settings
Voice settings allow you to customize thelevel of system interaction, help andfeedback. The system defaults to standardinteraction that uses candidate lists andconfirmation prompts as these provide thehighest level of guidance and feedback.
•Interaction Mode: Novice modeprovides detailed interaction andguidance while the advanced modehas less audible interaction and moretone prompts.
•Confirmation Prompts: The systemuses these short questions to confirmyour voice request. If turned off, thesystem simply makes a best guess asto what you requested. The systemmay still occasionally ask you toconfirm settings.
•Phone and Media Candidate Lists:Candidate lists are lists of possibleresults from your voice commands. Thesystem creates these lists when it hasthe same confidence level of severaloptions based on your voice command.
To access these settings using thetouchscreen:
1.Press the Settings icon > Settings >Voice Control.
2.Select from:
•Interaction Mode
•Confirmation Prompts
•Media Candidate Lists
•Phone Candidate Lists
•Voice Control Volume.
To access these settings using voicecommands:
1.Press the voice icon. Wait for theprompt "Please say a command".Another tone sounds to let you knowthe system is listening.
2.Say any of the following commands:
Voice settings using voice commands
"Confirmation prompts off"
"Confirmation prompts on"
"Interaction mode advanced"
365Super Duty (), enUSAMyFord Touch™ (If Equipped)

Navigation
Have the system automatically fill-in State/Provinceinformation.
Have the system display areas where roadwork occurs.Traffic Preferences
Have the system display incident icons.
Have the system display areas where difficult drivingconditions may occur.
Have the system display areas where snow and ice on theroad may occur.
Have the system display any smog alerts.
Have the system display weather warnings.
Have the system display where there may be reducedvisibility.
Have the system turn on your radio for traffic announce-ments.
Enter specific areas that you would like to avoid onplanned navigation routes.Avoid Areas
Phone
Press the Settings icon >Settings > Phone, then selectfrom the following:
Phone
Connect, disconnect, add or delete a device, as well assave it as a favorite.Bluetooth Devices
Turn Bluetooth on and off.Bluetooth
Have all calls go directly to your voice mail and not ringinside your vehicle. With this feature turned on, textmessage notifications are also suppressed and do not ringinside your vehicle.
Do Not Disturb
Turn on or turn off the 911 Assist feature. See Information(page 399).911 Assist
372Super Duty (), enUSAMyFord Touch™ (If Equipped)E142607