
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
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3. While on an active route, you can select or say “Route summary” or
“Route status” to view the Route Summary turn list or the Route
Status ETA. You can also turn voice guidance on or off, cancel the
route or update the route.
If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and a new route will be
delivered to your vehicle.
Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say “Good-bye” from the SYNC Services main menu.
SYNC Services quick tips
PersonalizingYou can personalize your Services feature to
provide quicker access to your most used or
favorite information. You can save address
points such as work or home. You can also
save favorite information like sports teams or
a news category. To learn more, log onto
www.SYNCMyRide.com.
Push to interruptPress the voice button at any time (while you
are connected to SYNC Services) to interrupt
a voice prompt or an audio clip (such as a
sports report), wait for the listening tone, and
say your voice command.
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number, not
your VIN (Vehicle Identification Number). You
can pair and connect your phone to any
vehicle equipped with SYNC Services and
continue enjoying your personalized services.
You can even access your account outside the
vehicle. Just use the number on your phone’s
call history. Traffic and Directions features do
not function properly but information services
and the 411 connect and text message
features are available.
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Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point Inspection
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires (including spare) for wear and
proper pressure
**
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and window
washer
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
Scheduled Maintenance375
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Normal scheduled maintenance*
At every oil change
interval as indicated by
the information displayChange engine oil and filter.**
Rotate tires, inspect tire wear and measure
tread depth.
Perform multi-point inspection
(recommended).
Inspect automatic transmission fluid level (if
equipped with dipstick). Consult dealer for
requirements.
Inspect brake pads, shoes, rotors, drums,
brake linings, hoses and parking brake.
Inspect engine cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect rear axle and U-joints. Lubricate if
equipped with grease fittings (All-wheel drive
vehicles).
Inspect half-shaft boots (if equipped).
Inspect steering linkage, ball joints,
suspension, tie-rod ends, driveshaft and
U-joints. Lubricate if equipped with grease
fittings.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
*Do not exceed one year or 10000 miles (16000 kilometers) between
service intervals.
**Reset your Intelligent Oil-Life Monitor after each engine oil and filter
change. See theInstrument Clusterchapter.
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Police interceptor equipped with an engine idle hour meter
Inspect frequently,
service as requiredReplace cabin air filter (if equipped).
Every 5000 miles
(8000 km)Inspect the brake system.
Lubricate control arm and steering ball joints if
equipped with grease fittings.
Rotate tires, inspect tires for wear and
measure tread depth.
Every 5000 miles
(8000 km) or six
months or as indicated
by time/mileage
calculation (see
description below)Change engine oil and filter.
*
Perform multi-point inspection.
Every 30000 miles
(48000 km)Change automatic transmission fluid.
Every 60000 miles
(96000 km)Replace spark plugs.
*Reset your Intelligent Oil-Life Monitor after each engine oil and filter
change. See theInstrument Clusterchapter.
ENGINE IDLE HOUR METER (IF EQUIPPED):
Your vehicle may be equipped with an idle meter to indicate how much
time the vehicle is idling in positionPorN.The meter is incorporated
with the vehicle odometer. Depressing the odometer-reset button once
displays the trip odometer (miles [kilometers] followed by a “T” for trip
odometer); depressing the odometer-reset button a second time displays
the idle meter (hours followed by an “H” for hours). The idle meter only
accumulates time when the vehicle is in positionPorN.Displayed time
is cumulative for the vehicle.It cannot be reset to zero.Police/Fleet
vehicles often experience long periods of idling, during which engine oil
continues to break down but distance is not accumulated on the
odometer.
To assist fleet managers in maintaining proper oil change intervals, the
idle meter helps determine when an oil change is required. For every
hour that the vehicle idles, it has accumulated the equivalent of
approximately 33 miles (53 kilometers) of driving. Using the combination
of the vehicle odometer and idle meter allows the fleet manager to better
determine when the oil needs to be changed.
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Joining two calls
(multiparty/conference call) ....325
Jump-starting your vehicle ......189
K
Keys .............................................66
positions of the ignition .........121
L
Lamps
bulb replacement
specifications chart ................244
headlamps, flash to pass ..........82
interior lamps ...........................85
replacing bulbs .......................236
LATCH anchors ...........................28
Liftgate ........................................70
Lights, warning and indicator ....93
Loading instructions .................175
Load limits .................................168
Locks
childproof ..................................34
doors ..........................................67
Lubricant specifications ...........293
Lug nuts ....................................291
M
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................353
Message center ...........................98
warning messages ...................100
Mirrors ...................................89, 91
fold away ...................................89
side view mirrors (power) .......89Motorcraft® parts .............247, 299
O
Octane rating ............................128
P
Pairing other phones ................322
Pairing your phone for the first
time ............................................321
Parking brake ............................149
Parts
(see Motorcraft® parts) ..........299
Passenger Occupant
Classification Sensor ...................49
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................333
Phone redial ..............................327
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................350
Power distribution box
(see Fuses) ...............................200
Power door locks ........................67
Power mirrors .............................89
Powerpoint ................................117
Power steering ..........................164
fluid, checking and adding ....227
fluid, refill capacity ................293
fluid, specifications .................293
Power Windows ...........................87
Privacy information ..................318
Putting a call on/off hold .........325
R
Radio ..........................................307
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jump starting ..........................189
Steering wheel ............................74
controls ......................................74
tilting .........................................74
Sun visor ......................................91
Supplemental Restraint System
(SRS) (see airbags) ....................47
SYNC® customer support ........317
SYNC® Services ........................341
T
Temperature control
(see Climate control) ...............107
Text messaging .........................328
Text messaging (sending,
downloading, deleting) .....329, 331
Tilt steering wheel ......................74
Tires ...........................258–259, 282
alignment ................................272
care ..........................................258
changing ..........................282–283
checking the pressure ............268
inflating ...................................266
label .........................................265
police vehicles ........................274
replacing ..................................270
rotating ....................................273
safety practices .......................272
sidewall information ...............260
snow tires and chains ............275
terminology .............................259
tire grades ...............................259
treadwear ........................259, 268
Towing .......................176, 181–182
recreational towing .................182
trailer towing ..........................176
wrecker ....................................181
Traction control ........................150Traffic, Directions and
Information ................................341
Transaxle
fluid, refill capacities ..............293
lubricant specifications ..........293
Transmission
fluid, checking and adding
(automatic) .....................223, 227
Trunk .....................................70–71
remote release ..........................69
Turn signal ..................................84
U
USB port ....................................315
Using privacy mode ..................325
V
Vehicle health report ................339
Vehicle Identification Number
(VIN) ..........................................300
Vehicle loading ..........................168
Ventilating your vehicle ...........124
Voice commands in media
mode ..........................................345
Voice commands in phone
mode ..........................................323
W
Warning lights (see Lights) .......93
Washer fluid ..............................228
Water, Driving through .............185
Windows
power .........................................87
rear wiper/washer .....................79
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