FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
For customers in Guam, the Commonwealth of the Northern
Mariana Islands (CNMI), America Samoa, and the U.S. Virgin
Islands, please feel free to call our Toll-Free Number:
(800) 841-FORD (3673)
If your vehicle must be serviced while you are traveling or living
in Puerto Rico, contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you are traveling or living
in the Middle East, contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number of Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
Customer Assistance197
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Fuse or relay
numberFuse amp
ratingProtected components
81 20A* Spot lights
82 15A* Rear washer (Utility)
83 — Not used
84 20A* Trailer tow park lamps (Utility)
85 — Not used
86 7.5A* Powertrain control module
keep-alive power and relay,
Canister vent solenoid
87 5A* Run/start relay coil
88 — Run/start relay
89 5A* Front blower relay coil, Electrical
power assist steering module
90 10A* Powertrain control module
run/start
91 — Not used
92 10A* Anti-lock brake system module
93 5A* Rear window defroster relay,
Run/start relay, Trunk release
relay
94 30A** Passenger compartment fuse
panel run/start
95 2A* Center console start feed
96 — Not used
97 — Not used
98 — Air conditioner clutch relay
*Mini Fuses **Cartridge Fuses
Fuses205
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Engine2.0L
EcoBoost
engine3.5L V6
engine3.5L V6
EcoBoost
engine3.7L V6
engine
Cubic inches 122 214 214 227
Required fuelMinimum
87 octaneMinimum
87 octane or
Ethanol (E-85)Minimum
87 octaneMinimum
87 octane or
Ethanol (E-85)
Firing order 1–3–4–2 1–4–2–5–3–6 1–4–2–5–3–6 1–4–2–5–3–6
Ignition system Coil on plug Coil on plug Coil on plug Coil on plug
Spark plug gap0.027-0.031 in.
(0.70-0.80 mm)0.049-0.053 in.
(1.25-1.35 mm)0.033–0.037 in.
(.85–.95 mm)0.049-0.053 in.
(1.25-1.35 mm)
Compression
ratio9.3:1 10.8:1 10.0:1 10.5:1
Engine drivebelt routing
2.0L EcoBoost engines
3.5L/3.7L V6 engines
1. Short drivebelt is on first pulley
groove closest to engine (except
vehicles with electric power assisted
steering).
2. Long drivebelt is on second
pulley groove farthest from engine.
292Capacities and Specifications
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Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value.
Avoid the Rising Cost of Properly Maintaining Your Vehicle!
Ford Extended Service Plan also offers a Premium Maintenance Plan
that covers all scheduled maintenance, and selected wear items. The
coverage is prepaid, so you never have to worry about affording your
vehicle’s maintenance. It covers regular checkups, routine inspections,
preventive care and replacement of select items that require periodic
attention for normal wear:
•Windshield wiper blades
•Spark plugs (except in California)
•The clutch disc
•Brake pads and linings
•Shock absorbers
•Belts and hoses
•Diesel exhaust fluid replenishment
Contact your selling authorized Ford or Lincoln dealership today so they
can customize a Ford Extended Service Plan that fits your driving
lifestyle and budget.
Extended Service Plan303
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Police interceptor equipped with an engine idle hour meter
Inspect frequently,
service as requiredReplace cabin air filter (if equipped).
Every 5000 miles
(8000 km)Inspect the brake system.
Lubricate control arm and steering ball joints if
equipped with grease fittings.
Rotate tires, inspect tires for wear and
measure tread depth.
Every 5000 miles
(8000 km) or six
months or as indicated
by time/mileage
calculation (see
description below)Change engine oil and filter.
*
Perform multi-point inspection.
Every 30000 miles
(48000 km)Change automatic transmission fluid.
Every 60000 miles
(96000 km)Replace spark plugs.
*Reset your Intelligent Oil-Life Monitor after each engine oil and filter
change. See theInstrument Clusterchapter.
ENGINE IDLE HOUR METER (IF EQUIPPED):
Your vehicle may be equipped with an idle meter to indicate how much
time the vehicle is idling in positionPorN.The meter is incorporated
with the vehicle odometer. Depressing the odometer-reset button once
displays the trip odometer (miles [kilometers] followed by a “T” for trip
odometer); depressing the odometer-reset button a second time displays
the idle meter (hours followed by an “H” for hours). The idle meter only
accumulates time when the vehicle is in positionPorN.Displayed time
is cumulative for the vehicle.It cannot be reset to zero.Police/Fleet
vehicles often experience long periods of idling, during which engine oil
continues to break down but distance is not accumulated on the
odometer.
To assist fleet managers in maintaining proper oil change intervals, the
idle meter helps determine when an oil change is required. For every
hour that the vehicle idles, it has accumulated the equivalent of
approximately 33 miles (53 kilometers) of driving. Using the combination
of the vehicle odometer and idle meter allows the fleet manager to better
determine when the oil needs to be changed.
Scheduled Maintenance385
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911 Assist™ ..............................336
A
ABS (see Brakes) .....................149
Accessing call history/phone
book during active call .............325
Accessing your media menu
features ......................................347
Accessing your phone menu
features ......................................327
Accessory delay ..........................88
Active call menu options .........325
Advanced menu options ...334, 354
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................334
Airbag supplemental restraint
system ..........................................47
and child safety seats ..............48
description ................................47
disposal ......................................62
driver airbag ..............................47
passenger airbag .......................47
side airbag ...........................47, 51
Air cleaner filter .......231, 233, 299
Air conditioning ........................107
manual heating and air
conditioning system ...............107
Air filter, cabin ..........................109
All Wheel Drive (AWD),
driving off road .........................139
Ambulance packages ..................15
Antifreeze
(see Engine coolant) ................218Anti-lock brake system
(see Brakes) ..............................149
Anti-theft system
arming the system ....................73
disarming a triggered system ..73
Audio system
Single CD ................................307
Audio system (see Radio) .......307
Automatic transmission ............137
fluid, adding ....................223, 227
fluid, checking ................223, 227
fluid, refill capacities ..............293
fluid, specification ..................293
Auxiliary input jack (Line in) ..314
Auxiliary powerpoint ................117
B
Battery .......................................228
acid, treating emergencies .....228
jumping a disabled battery ....189
maintenance-free ....................228
replacement, specifications ...299
servicing ..................................228
Blind Spot Information
System .......................................159
Booster seats ...............................22
Brakes ........................................148
anti-lock ...................................149
anti-lock brake system (ABS)
warning light ...........................149
brake warning light ................149
fluid, checking and adding ....227
fluid, refill capacities ..............293
fluid, specifications .................293
lubricant specifications ..........293
parking ....................................149
trailer .......................................178
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C
Capacities for refilling fluids ....293
Cargo management system ......166
CD ..............................................307
CD player ..................................305
Cell phone use ............................16
Changing a tire .........................282
Child safety restraints ..........28, 31
Child safety seats
attaching with tether straps ....31
automatic locking mode
(retractor) .................................38
LATCH .......................................28
Child safety seats - booster
seats .............................................22
Cleaning your vehicle ...............247
engine compartment ..............249
instrument panel ....................251
interior .....................................251
plastic parts ............................249
washing ....................................247
waxing .....................................249
wheels ......................................253
wiper blades ............................250
Climate control (see Air
conditioning or Heating) ..........107
Clock ..........................................307
Console ......................................118
overhead ..................................119
Coolant ......................................218
checking and adding ..............218
refill capacities ........................293
specifications ..........................293
Cross Traffic Alert ....................159
Cruise control ...........................157
Customer Assistance ................187Ford Extended Service
Plan ..........................................302
Getting roadside assistance ...187
Getting the service you
need .........................................192
Ordering additional owner’s
literature .................................198
Utilizing the
Mediation/Arbitration
Program ...................................196
D
Defrost .......................................107
rear window ............................108
Dipstick
automatic transmission
fluid ..................................223, 227
engine oil .................................217
Driving under special
conditions ..................138, 142, 145
sand .........................................143
snow and ice ...........................146
through water .................144, 185
E
Electronic message center .........98
Electronic stability control ......152
Emergencies, roadside
jump-starting ..........................189
running out of fuel .................128
Emergency brake
(see Parking brake) ..................149
Emission control system ..........133
End user license agreement ....363
Engine ........................................292
cleaning ...................................249
coolant .....................................218
fail-safe cooling .......................222
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Single CD ................................307
Radio reception .........................305
Rear view camera display ........154
Rear window defroster .............107
Receiving a text message .........329
Recommendations for
attaching safety restraints for
children ........................................24
Relays ........................................200
Remote entry system
illuminated entry ......................69
locking/unlocking doors ...........68
opening the trunk .....................69
replacement/additional
transmitters ...............................64
replacing the batteries .............63
Reverse sensing system ...........154
Roadside assistance ..................187
Roll stability control .................152
Roof rack ...................................167
S
Safety Belt Maintenance ............43
Safety belts (see Safety
restraints) ..............................37, 40
Safety defects, reporting ..........199
Safety information ....................317
Safety restraints ..............37–38, 40
Belt-Minder® ............................40
Belt-Minder®,
deactivating/activating .............42
extension assembly ..................39
for adults .............................37–38
for children ...............................24
Occupant Classification
Sensor ........................................49safety belt maintenance ...........43
seat belt maintenance ..............43
warning light and chime ..........40
Safety restraints - LATCH
anchors ........................................28
Safety seats for children ............24
Safety Compliance
Certification Label ....................301
Satellite Radio ...........................307
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............377
Seat belts (see Safety
restraints) ....................................37
Seats ..........................................115
child safety seats ......................24
front seats .......................113–114
second row seats ....................115
Selecting your media source
(USB, Line in, BT audio) .........347
Setting the clock .......................307
Side air curtain ...........................53
Side-curtain airbags system .......53
SIRIUS® satellite radio ............307
Snowplowing ...............................15
SOS Post Crash Alert .................46
Spark plugs, specifications .......299
Special notice
ambulance conversions ............15
utility-type vehicles ..................15
Specification chart,
lubricants ...................................293
Stability system .........................152
Starting a flex fuel vehicle .......123
Starting your vehicle ........121, 123
Index395
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