
SYNC Services: Traffic, Directions & Information (TDI)
(If Equipped, United States Only)
Note:SYNC Services varies by trim level and model year and may
require a subscription. Traffic alerts and turn-by-turn directions available
in select markets. Message and data rates may apply. Ford Motor
Company reserves the right to change or discontinue this product service
at any time without prior notification or incurring any future obligation.
Note:SYNC Services requires activation prior to use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNC Services. SeeUsing SYNC
with your phonefor pairing instructions.
Note:This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
Note:
The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local conditions
and existing traffic regulations. Do not follow the route suggestions if doing
so would result in an unsafe or illegal maneuver, if you would be placed in
an unsafe situation, or if you would be directed into an area that you
consider unsafe. Maps used by this system may be inaccurate because of
errors, changes in roads, traffic conditions or driving conditions.
Note:When you connect, the service uses GPS technology and advanced
vehicle sensors to collect the vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
business searches you request. Further, to provide the services you
request and for continuous improvement, the service may collect and
record call details and voice communications. For more information, see
SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you
do not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
SYNC Services uses advanced vehicle sensors, integrated GPS technology
and comprehensive map and traffic data, to give you personalized traffic
reports, precise turn-by-turn directions, business search, news, sports,
weather and more. For a complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
SYNC®341
2015 Police(pol)
Owners Guide gf, 1st Printing, April 2014
USA(fus)

Vehicle Health Report and SYNC Services (Traffic, Directions
and Information) issues
Issue Possible
cause(s)Possible solution(s)
I received a text
that the Vehicle
Health Report is
not activated.•Your account
may not be
activated on the
website, OR
•You may have
the wrong VIN
(vehicle
identification
number) listed.•This is a free feature, but you
must first register online to use
it.
•Make sure that your VIN is
correctly listed in your account.
I am unable to
retrieve the
report on the
website, or I
receive a system
error.The preferred
dealer
information did
not load correctly.When you register your account,
you must list a preferred dealer.
If one is already listed, try
selecting another dealer and
logging out. Log back in and
change it back to your preferred
dealer and retrieve the report.
I am unable to
submit a report.•This could be
due to your
phone’s
compatibility, OR
•Bad signal
strength, OR
•Your phone
may not be
activated on the
website.•Update your mobile number
in your account on the website.
•Make sure you have full signal
strength and that your
Bluetoothvolume level has been
turned up.
•Try deleting your phone and
performing a clean pairing.
I heard a
commercial when
I tried to use
Traffic, Directions
and Information.•The phone in
use is not
activated, OR
•Your phone has
ID blocker active.•This is a free feature, but you
must first register online to use
it.
•Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
•Make sure the currently
connected phone is the same
one that is registered on your
SyncMyRide account.
SYNC®359
2015 Police(pol)
Owners Guide gf, 1st Printing, April 2014
USA(fus)

Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and foreign material contamination should be inspected
immediately by a qualified expert, such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
374Scheduled Maintenance
2015 Police(pol)
Owners Guide gf, 1st Printing, April 2014
USA(fus)

911 Assist™ ..............................336
A
ABS (see Brakes) .....................149
Accessing call history/phone
book during active call .............325
Accessing your media menu
features ......................................347
Accessing your phone menu
features ......................................327
Accessory delay ..........................88
Active call menu options .........325
Advanced menu options ...334, 354
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................334
Airbag supplemental restraint
system ..........................................47
and child safety seats ..............48
description ................................47
disposal ......................................62
driver airbag ..............................47
passenger airbag .......................47
side airbag ...........................47, 51
Air cleaner filter .......231, 233, 299
Air conditioning ........................107
manual heating and air
conditioning system ...............107
Air filter, cabin ..........................109
All Wheel Drive (AWD),
driving off road .........................139
Ambulance packages ..................15
Antifreeze
(see Engine coolant) ................218Anti-lock brake system
(see Brakes) ..............................149
Anti-theft system
arming the system ....................73
disarming a triggered system ..73
Audio system
Single CD ................................307
Audio system (see Radio) .......307
Automatic transmission ............137
fluid, adding ....................223, 227
fluid, checking ................223, 227
fluid, refill capacities ..............293
fluid, specification ..................293
Auxiliary input jack (Line in) ..314
Auxiliary powerpoint ................117
B
Battery .......................................228
acid, treating emergencies .....228
jumping a disabled battery ....189
maintenance-free ....................228
replacement, specifications ...299
servicing ..................................228
Blind Spot Information
System .......................................159
Booster seats ...............................22
Brakes ........................................148
anti-lock ...................................149
anti-lock brake system (ABS)
warning light ...........................149
brake warning light ................149
fluid, checking and adding ....227
fluid, refill capacities ..............293
fluid, specifications .................293
lubricant specifications ..........293
parking ....................................149
trailer .......................................178
Index391
2015 Police(pol)
Owners Guide gf, 1st Printing, April 2014
USA(fus)

C
Capacities for refilling fluids ....293
Cargo management system ......166
CD ..............................................307
CD player ..................................305
Cell phone use ............................16
Changing a tire .........................282
Child safety restraints ..........28, 31
Child safety seats
attaching with tether straps ....31
automatic locking mode
(retractor) .................................38
LATCH .......................................28
Child safety seats - booster
seats .............................................22
Cleaning your vehicle ...............247
engine compartment ..............249
instrument panel ....................251
interior .....................................251
plastic parts ............................249
washing ....................................247
waxing .....................................249
wheels ......................................253
wiper blades ............................250
Climate control (see Air
conditioning or Heating) ..........107
Clock ..........................................307
Console ......................................118
overhead ..................................119
Coolant ......................................218
checking and adding ..............218
refill capacities ........................293
specifications ..........................293
Cross Traffic Alert ....................159
Cruise control ...........................157
Customer Assistance ................187Ford Extended Service
Plan ..........................................302
Getting roadside assistance ...187
Getting the service you
need .........................................192
Ordering additional owner’s
literature .................................198
Utilizing the
Mediation/Arbitration
Program ...................................196
D
Defrost .......................................107
rear window ............................108
Dipstick
automatic transmission
fluid ..................................223, 227
engine oil .................................217
Driving under special
conditions ..................138, 142, 145
sand .........................................143
snow and ice ...........................146
through water .................144, 185
E
Electronic message center .........98
Electronic stability control ......152
Emergencies, roadside
jump-starting ..........................189
running out of fuel .................128
Emergency brake
(see Parking brake) ..................149
Emission control system ..........133
End user license agreement ....363
Engine ........................................292
cleaning ...................................249
coolant .....................................218
fail-safe cooling .......................222
392Index
2015 Police(pol)
Owners Guide gf, 1st Printing, April 2014
USA(fus)

idle speed control ...................228
lubrication specifications .......293
refill capacities ........................293
service points ..................213, 215
Engine block heater .................124
Engine oil
checking and adding ..............217
dipstick ....................................217
filter, specifications ................299
refill capacities ........................293
specifications ..........................293
Event data recording ..................11
Exhaust fumes ..........................124
F
Fail safe cooling ........................222
Floor mats .................................186
Fluid capacities .........................293
Four-Wheel Drive vehicles
driving off road .......................141
Fuel
cap ...........................................130
capacity ...................................293
choosing the right fuel ...........127
filler funnel .............................128
filling your vehicle with fuel ..130
filter, specifications ........227, 299
fuel pump shut-off ..................188
octane rating ...........................128
quality ......................................127
running out of fuel .................128
safety information relating to
automotive fuels .....................126
Fuel and distance computer ....100
outside temperature
indicator ..................................100
to empty indicator ..................100
trip distance ............................100trip/reset button .....................100
Fuses ..........................................200
G
Gas cap (see Fuel cap) ............130
Gauges .........................................92
odometer .................................100
trip odometer ..........................100
H
Hazard flashers .........................188
Headlamps
aiming ......................................234
bulb specifications ..................244
flash to pass ..............................82
high beam .................................81
replacing bulbs .......................236
Head restraints .........................111
Heating ......................................107
Hood ..........................................211
I
Ignition .......................................121
Illuminated visor mirror .............91
Information displays ...................98
Inspection/maintenance (I/M)
testing ........................................136
Instrument panel
cleaning ...................................251
cluster ........................................93
J
Jack ............................................282
positioning ...............................282
storage .....................................282
Index393
2015 Police(pol)
Owners Guide gf, 1st Printing, April 2014
USA(fus)

Joining two calls
(multiparty/conference call) ....325
Jump-starting your vehicle ......189
K
Keys .............................................66
positions of the ignition .........121
L
Lamps
bulb replacement
specifications chart ................244
headlamps, flash to pass ..........82
interior lamps ...........................85
replacing bulbs .......................236
LATCH anchors ...........................28
Liftgate ........................................70
Lights, warning and indicator ....93
Loading instructions .................175
Load limits .................................168
Locks
childproof ..................................34
doors ..........................................67
Lubricant specifications ...........293
Lug nuts ....................................291
M
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................353
Message center ...........................98
warning messages ...................100
Mirrors ...................................89, 91
fold away ...................................89
side view mirrors (power) .......89Motorcraft® parts .............247, 299
O
Octane rating ............................128
P
Pairing other phones ................322
Pairing your phone for the first
time ............................................321
Parking brake ............................149
Parts
(see Motorcraft® parts) ..........299
Passenger Occupant
Classification Sensor ...................49
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................333
Phone redial ..............................327
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................350
Power distribution box
(see Fuses) ...............................200
Power door locks ........................67
Power mirrors .............................89
Powerpoint ................................117
Power steering ..........................164
fluid, checking and adding ....227
fluid, refill capacity ................293
fluid, specifications .................293
Power Windows ...........................87
Privacy information ..................318
Putting a call on/off hold .........325
R
Radio ..........................................307
394Index
2015 Police(pol)
Owners Guide gf, 1st Printing, April 2014
USA(fus)

Single CD ................................307
Radio reception .........................305
Rear view camera display ........154
Rear window defroster .............107
Receiving a text message .........329
Recommendations for
attaching safety restraints for
children ........................................24
Relays ........................................200
Remote entry system
illuminated entry ......................69
locking/unlocking doors ...........68
opening the trunk .....................69
replacement/additional
transmitters ...............................64
replacing the batteries .............63
Reverse sensing system ...........154
Roadside assistance ..................187
Roll stability control .................152
Roof rack ...................................167
S
Safety Belt Maintenance ............43
Safety belts (see Safety
restraints) ..............................37, 40
Safety defects, reporting ..........199
Safety information ....................317
Safety restraints ..............37–38, 40
Belt-Minder® ............................40
Belt-Minder®,
deactivating/activating .............42
extension assembly ..................39
for adults .............................37–38
for children ...............................24
Occupant Classification
Sensor ........................................49safety belt maintenance ...........43
seat belt maintenance ..............43
warning light and chime ..........40
Safety restraints - LATCH
anchors ........................................28
Safety seats for children ............24
Safety Compliance
Certification Label ....................301
Satellite Radio ...........................307
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............377
Seat belts (see Safety
restraints) ....................................37
Seats ..........................................115
child safety seats ......................24
front seats .......................113–114
second row seats ....................115
Selecting your media source
(USB, Line in, BT audio) .........347
Setting the clock .......................307
Side air curtain ...........................53
Side-curtain airbags system .......53
SIRIUS® satellite radio ............307
Snowplowing ...............................15
SOS Post Crash Alert .................46
Spark plugs, specifications .......299
Special notice
ambulance conversions ............15
utility-type vehicles ..................15
Specification chart,
lubricants ...................................293
Stability system .........................152
Starting a flex fuel vehicle .......123
Starting your vehicle ........121, 123
Index395
2015 Police(pol)
Owners Guide gf, 1st Printing, April 2014
USA(fus)