Brakes 148
Brakes.............................................148
Hints on driving with anti-lock brakes......................149
Parking brake........................................149
Traction Control 150
TractionControl™ ....................................150
Stability Control 151
AdvanceTrac®.......................................152
Parking Aids 153
Sensing system.......................................153
Rear-view camera system...............................154
Cruise Control 157
Usingcruisecontrol ...................................157
Driving Aids 159
Blind Spot Information System (BLIS) with Cross Traffic Alert
(CTA) .............................................159
Steering............................................164
Load Carrying 166
Cargo management system..............................166
Roof racks and load carriers.............................167
Vehicle loading.......................................168
Towing 176
Trailertowing........................................176
Wrecker towing......................................181
Recreational towing...................................182
Driving Hints 184
Economical driving....................................184
Driving through water..................................185
Floormats..........................................186
4Table of Contents
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CHILD SAFETY LOCKS
When these locks are set, the rear doors cannot be opened from the
inside.
The childproof locks are located on
the rear edge of each rear door and
must be set separately for each
door.
•Insert the key and turn to the
lock position (key horizontal) to
engage the childproof locks.
•Insert the key and turn to the
unlock position (key vertical) to
disengage the childproof locks.
34Child Safety
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The Safety Canopy will deploy during significant side crashes or when a
certain likelihood of a rollover event is detected by the rollover sensor.
The Safety Canopy is mounted to the roof side-rail sheet metal, behind
the headliner, above each row of seats. In certain sideways crashes or
rollover events, the Safety Canopy will be activated, regardless of which
seats are occupied. The Safety Canopy is designed to inflate between the
side window area and occupants to further enhance protection provided
in side impact crashes and rollover events.
The system consists of:
•Safety canopy curtain airbags
located above the trim panels
over the front and rear side
windows identified by wording on
the B-pillar trim.
•A flexible headliner which opens above the side doors to allow air
curtain deployment.
•Crash sensors and monitoring system with readiness
indicator. SeeCrash Sensors and Airbag Indicatorin this
chapter.
Children 12 years old and under should always be properly restrained in
the rear seats. The Safety Canopy will not interfere with children
restrained using a properly installed child or booster seat because it is
designed to inflate downward from the headliner above the doors along
the side window opening.
The design and development of the Safety Canopy included
recommended testing procedures that were developed by a group of
automotive safety experts known as the Side Airbag Technical Working
Group. These recommended testing procedures help reduce the risk of
injuries related to the deployment of side airbags (including the Safety
Canopy).
54Supplementary Restraints System
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PRINCIPLES OF OPERATION
WARNING:Vehicle modifications involving braking system,
aftermarket roof racks, suspension, steering system, tire
construction and wheel or tire size may change the handling
characteristics of your vehicle and may adversely affect the
performance of the AdvanceTrac® system. In addition, installing any
stereo loudspeakers may interfere with and adversely affect the
AdvanceTrac® system. Install any aftermarket stereo loudspeaker as far
as possible from the front center console, the tunnel, and the front
seats in order to minimize the risk of interfering with the
AdvanceTrac® sensors. Reducing the effectiveness of the
AdvanceTrac® system could lead to an increased risk of loss of vehicle
control, vehicle rollover, personal injury and death.
WARNING:Remember that even advanced technology cannot
defy the laws of physics. It’s always possible to lose control of a
vehicle due to inappropriate driver input for the conditions. Aggressive
driving on any road condition can cause you to lose control of your
vehicle increasing the risk of personal injury or property damage.
Activation of the AdvanceTrac® system is an indication that at least
some of the tires have exceeded their ability to grip the road; this could
reduce the operator’s ability to control the vehicle potentially resulting
in a loss of vehicle control, vehicle rollover, personal injury and death. If
your AdvanceTrac® system activates, SLOW DOWN.
The AdvanceTrac® system helps you keep control of your vehicle when
on a slippery surface. The electronic stability control portion of the
system helps avoid skids and lateral slides. The traction control system
helps avoid drive wheel spin and loss of traction. See theTraction
Controlchapter for details on traction control system operation.
Note:On utility models, the system also includes curve control. Curve
control assists in vehicle handling in following the road during adverse
maneuvering, and roll stability control which helps avoid a vehicle
rollover.
Stability Control151
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You can use the tray to mount
electronic equipment. It will latch in
either the full-forward or
full-rearward position. Push down
on the levers on both sides of the
tray to release the latches and move
the tray.
ROOF RACKS AND LOAD CARRIERS
(IF EQUIPPED, UTILITY ONLY)
WARNING:When loading the roof rail crossbars, it is
recommended to evenly distribute the load, as well as maintain a
low center of gravity. Loaded vehicles, with higher centers of gravity,
may handle differently than unloaded vehicles. Extra precautions, such
as slower speeds and increased stopping distance, should be taken
when driving a heavily loaded vehicle.
Note:The maximum recommended load is 100 pounds (45 kilograms),
evenly distributed on the crossbars.
Note:Never place loads directly on the roof panel. The roof panel is not
designed to directly carry a load.
For proper function of the roof rack system, you must place loads
directly on crossbars affixed to the roof rack side rails. Your vehicle may
be equipped with factory-installed crossbars. Ford Genuine Accessory
crossbars, designed specifically for your vehicle, are also recommended
for use with your roof rack system.
Make sure that the load is securely fastened. Check the tightness of the
load before driving and at each fuel stop.
Load Carrying167
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Adjusting the Crossbars (If Equipped)
Note:Wind noise can be minimized by either removing or repositioning
the crossbars when they are not is use. Position the rear crossbar fully
rearward and the front crossbar 10 inches (25 centimeters) from the
front end-cap.
1. Loosen the tie-down hooks at both sides of the
crossbar by turning them counterclockwise. A
small screwdriver or similar tool can be used to
break the torque by inserting the shaft into the
tie-down hook and twisting.
2. Slide the crossbar to the desired position. This
may require someone on each side of the crossbar.
3. Tighten the tie-down hooks at both sides of the
crossbar by turning them clockwise until tight. A
small screwdriver or similar tool can be used to
tighten the hook an additional half turn.
Make sure to check that the tie-down hooks are tight each time a load is
added or removed from the roof rack, and periodically while traveling.
Make sure that the load is secure before traveling.
LOAD LIMIT
Vehicle Loading – With and Without a Trailer
This section will guide you in the proper loading of your vehicle and/or
trailer, to keep your loaded vehicle weight within its design rating
capability, with or without a trailer. Properly loading your vehicle will
provide maximum return of vehicle design performance. Before loading
your vehicle, familiarize yourself with the following terms for determining
your vehicle’s weight ratings, with or without a trailer, from the vehicle’s
Tire Label or Safety Compliance Certification Label:
Base Curb Weight– is the weight of the vehicle including a full tank of
fuel and all standard equipment. It does not include passengers, cargo, or
optional equipment.
Vehicle Curb Weight– is the weight of your new vehicle when you
picked it up from your authorized dealer plus any aftermarket
equipment.
168Load Carrying
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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the Services
You Needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within 40 days after you file your claim with the BBB. You are not bound
by the decision, and may reject the decision and proceed to court where
all findings of the BBB Auto Line dispute, and decision, are admissible in
the court action. Should you choose to accept the BBB AUTO LINE
decision, Ford is then bound by the decision, and must comply with the
decision within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
Customer Assistance195
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Joining two calls
(multiparty/conference call) ....325
Jump-starting your vehicle ......189
K
Keys .............................................66
positions of the ignition .........121
L
Lamps
bulb replacement
specifications chart ................244
headlamps, flash to pass ..........82
interior lamps ...........................85
replacing bulbs .......................236
LATCH anchors ...........................28
Liftgate ........................................70
Lights, warning and indicator ....93
Loading instructions .................175
Load limits .................................168
Locks
childproof ..................................34
doors ..........................................67
Lubricant specifications ...........293
Lug nuts ....................................291
M
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................353
Message center ...........................98
warning messages ...................100
Mirrors ...................................89, 91
fold away ...................................89
side view mirrors (power) .......89Motorcraft® parts .............247, 299
O
Octane rating ............................128
P
Pairing other phones ................322
Pairing your phone for the first
time ............................................321
Parking brake ............................149
Parts
(see Motorcraft® parts) ..........299
Passenger Occupant
Classification Sensor ...................49
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................333
Phone redial ..............................327
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................350
Power distribution box
(see Fuses) ...............................200
Power door locks ........................67
Power mirrors .............................89
Powerpoint ................................117
Power steering ..........................164
fluid, checking and adding ....227
fluid, refill capacity ................293
fluid, specifications .................293
Power Windows ...........................87
Privacy information ..................318
Putting a call on/off hold .........325
R
Radio ..........................................307
394Index
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