Interest Free Finance Options Available
Take advantage of our interest free installment payment plan. Just a 10%
down payment will provide you with an affordable, no interest, no fee
payment program allowing you all the security and benefits Ford ESP
has to offer while paying over time. You are pre-approved with no credit
checks, no hassles! To learn more, call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039
SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan. Ford Extended Service Plan is the only service
contract backed by Ford Motor Company of Canada, Limited. Depending
on the plan you purchase, Ford Extended Service Plan provides benefits
such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford Extended Service Plans available in various time,
distance and deductible combinations. Each plan is tailored to fit your
own driving needs, including reimbursement for towing and rental. When
you purchase Ford Extended Service Plan, you receive added
peace-of-mind protection throughout Canada and the United States,
provided by a network of participating authorized Ford Motor Company
dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford Extended Service Plan coverage.
This information is subject to change. For more information, visit your
local Ford of Canada dealer or www.ford.ca to find the Ford Extended
Service Plan that is right for you.
Extended Service Plan307
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GENERAL INFORMATION
Radio Frequencies and Reception Factors
AM and FM frequencies are established by the Federal Communications
Commission (FCC) and the Canadian Radio and Telecommunications
Commission (CRTC). Those frequencies are:
AM: 530, 540–1700, 1710 kHz
FM: 87.9–107.7, 107.9 MHz
Radio reception factors
Distance and
strengthThe further you travel from an FM station,
the weaker the signal and the weaker the
reception.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with the reception.
Station overloadWhen you pass a ground-based broadcast
repeating tower, a stronger signal may
overtake a weaker one and result in the audio
system muting.
CD and CD Player Information
Note:CD units play commercially pressed 4.75-inch (12 centimeter)
audio compact discs only. Due to technical incompatibility, certain
recordable and re-recordable compact discs may not function correctly
when used in Ford CD players.
Note:Do not insert CDs with homemade paper (adhesive) labels into
the CD player as the label may peel and cause the CD to become
jammed. You should use a permanent felt tip marker rather than
adhesive labels on your homemade CDs. Ballpoint pens may damage
CDs. Please contact your authorized dealer for further information.
Note:Do not use any irregularly shaped discs or discs with a scratch
protection film attached.
Always handle discs by their edges only. Clean the disc with an approved
CD cleaner only. Wipe it from the center of the disc toward the edge. Do
not clean in a circular motion.
Do not expose discs to direct sunlight or heat sources for extended
periods.
308Audio System
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Connecting to SYNC Services Using Voice Commands
1. Press the voice button.
2. When prompted, say “Services”. This initiates an outgoing call to
SYNC Services using your paired and connected Bluetooth-enabled
cellular phone.
3. Once you are connected to the service, follow the voice prompts to
request the desired service, such as “Traffic” or “Directions”. You can
also say “What are my choices?” to receive a complete list of available
services from which to choose.
4. Say “Services” to return to the services main menu or for help, say
“Help”.
Connecting to SYNC Services Using the Phone Menu
1. Press the phone button to enter the Phone Menu.
2. Scroll untilServicesappears in the display.
3. Press OK to confirm and enter the Services menu. The display
indicates the system is connecting.
4. Press OK. SYNC initiates the call to the Services portal.
5. Once connected, follow the voice prompts to request your desired
Service, such as Traffic or Directions. You can also say “What are my
choices?” to receive a complete list of available services from which
to choose.
6.
To return to the Services menu, say “Services” or for help, say “Help”.
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say “Directions” or “Business
search”. To find the closest business or type of business to your
current location, just say “Business search” and then “Search near
me”. If you need further assistance in finding a location you can say
“Operator” at any time within a Directions or Business search to
speak with a live operator. You may also be prompted to speak with
an operator when the automatic system has difficulty matching your
voice request. The live operator can assist you by searching for
businesses by name or by category, residential addresses by street
address or by name or specific street intersections. Operator Assist is
a feature of your SYNC Services subscription. For more information
on Operator Assist visit www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your destination. Once your
destination is selected, your current vehicle location is uploaded and
a route based on current traffic conditions is calculated and sent
back to your vehicle. After the route download is complete, the
phone call is automatically ended. You then receive audible and visual
driving instructions as you travel toward your destination.
SYNC®345
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NORMAL SCHEDULED MAINTENANCE AND LOG
Intelligent Oil-Life Monitor®
Your vehicle is equipped with an Intelligent Oil-Life Monitor that
determines when the engine oil needs to be changed based on how your
vehicle is used. By using several important factors in its calculations, the
monitor helps reduce the cost of owning your vehicle and reduce
environmental waste at the same time. This means you won’t have to
remember to change the oil on a mileage-based schedule; the vehicle lets
you know when an oil change is due by displaying ENGINE OIL
CHANGE DUE or OIL CHANGE REQUIRED in the information display.
The following table is intended to provide examples of vehicle use and
its impact on engine oil change intervals; it is provided as a guideline
only. Actual engine oil change intervals depend on several factors and
generally decrease with severity of use.
When to expect the OIL CHANGE REQUIRED message
Interval Vehicle use and examples
7500-10000 miles
(12000-16000 km)Normal
– Normal commuting with highway driving
– No, or moderate, load or towing
– Flat to moderately hilly roads
– No extended idling
5000-7499 miles
(8000-11999 km)Severe
– Moderate to heavy load or towing
– Mountainous or off-road conditions
– Extended idling
– Extended hot or cold operation
3000-4999 miles
(4800-7999 km)Extreme
– Maximum load or towing
– Extreme hot or cold operation
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SPECIAL OPERATING CONDITIONS
If you operate your vehicleprimarilyin any of the following conditions,
you need to perform additional maintenance as indicated. If you
occasionallyoperate your vehicle under any of these conditions, it is
not necessary to perform the additional maintenance. For specific
recommendations, see your dealership service advisor or technician.
Perform the services shown in the following tables when specified or
within 3000 miles (4800 kilometers) of the OIL CHANGE REQUIRED
message appearing in the information display.
Example #1:The OIL CHANGE REQUIRED message comes on at
28751 miles (46270 kilometers); perform the 30000 mile (48000
kilometer) automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on,
but the odometer reads 30000 miles (48000 kilometers); perform the
engine air filter replacement. (for example, the Intelligent Oil-Life
Monitor was reset at 25000 miles [40000 kilometers].)
Towing a trailer or using a camper or car-top carrier
As required Change engine oil and filter as indicated by
the information display and perform services
listed in the Normal Scheduled Maintenance
chart.
Inspect frequently,
service as requiredInspect and lubricate U-joints.
See axle maintenance items under
Exceptions.
Every 30000 miles
(48000 km)Change automatic transmission fluid.
386Scheduled Maintenance
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jump starting ..........................188
Steering wheel ............................74
controls ......................................74
tilting .........................................74
Sun visor ......................................91
Supplemental Restraint System
(SRS) (see airbags) ....................47
SYNC® customer support ........320
SYNC® Services ........................344
T
Temperature control
(see Climate control) ...............107
Text messaging .........................331
Text messaging (sending,
downloading, deleting) .....331, 333
Tilt steering wheel ......................74
Tires ...........................260–261, 284
alignment ................................274
care ..........................................260
changing ..........................284–285
checking the pressure ............270
inflating ...................................268
label .........................................267
police vehicles ........................276
replacing ..................................272
rotating ....................................275
safety practices .......................274
sidewall information ...............262
snow tires and chains ............277
terminology .............................261
tire grades ...............................261
treadwear ........................261, 270
Towing .......................175, 180–181
recreational towing .................181
trailer towing ..........................175
wrecker ....................................180
Traction control ........................149Traffic, Directions and
Information ................................344
Transaxle
fluid, refill capacities ..............296
lubricant specifications ..........296
Transmission
fluid, checking and adding
(automatic) .....................224, 227
Trunk .....................................70–71
remote release ..........................69
Turn signal ..................................84
U
USB port ....................................318
Using privacy mode ..................328
V
Vehicle health report ................341
Vehicle Identification Number
(VIN) ..........................................303
Vehicle loading ..........................167
Ventilating your vehicle ...........124
Voice commands in media
mode ..........................................348
Voice commands in phone
mode ..........................................325
W
Warning lights (see Lights) .......93
Washer fluid ......................228–229
Water, Driving through .............184
Windows
power .........................................87
rear wiper/washer .....................79
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Windshield washer fluid and
wipers ..........................................78
checking and adding
fluid ..................................228–229replacing wiper blades ...231–232
Wrecker towing .........................180
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