SYNC is a hands-free, voice recognition system used for
entertainment, information and communication.
SYNC. Say the Word.
Before You Get Started
1. Set up your owner account at SyncMyRide.com (U.S.) or
SyncMyRide.ca (Canada). Register by following the on-
screen instructions. After registering you can see what
complimentary services you are eligible for.
2. SYNC uses a wireless connection called Bluetooth
®
to communicate with your phone. Switch Bluetooth
mode on in your phone’s menu options. This lets your
phone find SYNC. If you need more details on setting up
your phone to work with SYNC, visit SyncMyRide.com
(U.S.) or SyncMyRide.ca (Canada), or your phone
manufacturer’s website.
Pairing Your Phone with SYNC
In order to use many of the features of SYNC such as making
a phone call, receiving a text or using SYNC Services, you
must first connect or pair your phone with SYNC.
To pair your phone for the first time
1. Make sure your vehicle is in park (P) (automatic
transmission) or 1 (manual transmission), and you switch
the ignition and radio on. 2.
Press the phone button
. When the display indicates no
phone is paired, press the Settings tab, then Add.
3. If Bluetooth is on, SYNC begins the pairing process
between your Bluetooth-enabled phone or device and
SYNC. See your phone’s user guide, if necessary.
4. When prompted on your phone’s display, enter the PIN
provided by SYNC into your phone.
5. The display will indicate when the pairing is successful.
The system may prompt you to
» Set your phone as the primary or favorite (the primary
phone will receive messages and voicemail).
» Download your phone book (this is required to use the full
set of voice commands).
» Switch on 911 Assist
®.
Tips
» Make sure you accept the request from SYNC to access
your phone.
» To pair subsequent phones, please refer to Pairing
Subsequent Phones in the SYNC chapter of your
Owner’s Manual.
» If you are experiencing pairing problems, try performing
a clean pairing by deleting your services from SYNC,
deleting the SYNC connection from your phone and then
repeating the Pairing Your Phone with SYNC process.
Why Do You Need a SYNC Owner Account?
A SYNC owner account gives you the latest software updates
that add new places, directions and information; and if you
have questions, you’ll get free customer support.
Note: Your SYNC system may offer advanced features
such as AppLink™. Some services may not be available in
your area. Visit the website or call the toll-free number for
more information. See the inside front cover of this guide
for details.
Using Your Phone with SYNC
Note: You must download your phone book to make phone
calls with voice commands by name.
Making a phone call
Use SYNC to make a phone call to anyone in your phone
book by pressing the voice button
. When prompted, say a
voice command.
For example, you could say “Call Jake Smith at home”. When
the system confirms the number, say “Dial” again to initiate
the call.
Note: You can also make phone calls by pressing the voice
button
and when prompted, give the voice command
“Dial”, then verbally say the phone number. Answering incoming calls
Whenever you have an incoming call, you will be able to see
the name and number of the person calling in the display.
Press the phone button
to answer an incoming call. You
can hang up at any time by pressing the
button.
Do not disturb mode
This feature blocks incoming calls and text messages and
saves them for later. You still have access to outgoing calls
when this feature is active. Say the voice command “Do not
disturb on” to enable and “Do not disturb off” to disable.
Using SYNC to Access Digital Media
Plug in your USB media devices such as phones and MP3
players, and use SYNC to play all of your favorite music.
Using voice commands to play music
1. Plug your media player into your USB port.
2. Press the voice button
. When prompted, say “USB”,
then follow up by saying a voice command.
SYN C®
7
6
A Revolutionary Way to Connect
with Your Vehicle
Use the four-corner, four-color touchscreen
to explore and interact with your vehicle.
The touchscreen works the same way as
traditional controls, knobs and buttons do.
Press the various corners on your touchscreen
to personalize the many features and settings
of your vehicle all in one place. The system
provides easy interaction with your cellular
phone, multimedia entertainment, climate
controls and navigation system*.
General tips
» Press the home icon at any time to return
to your home screen or use the voice
command “Go back”.
» Press the desired icon on the sensitive
touchscreen accurately and firmly.
» Refer to your Owner’s Manual, visit the
website or call the toll-free number for
more information. See the inside front
cover of this guide for details.
Before you get started
» Pair your phone to SYNC.
» Make sure to insert your navigation
SD card* into the media port (located in
the center console) or your navigation
features will not work.
Get in Touch Using Your
Four-corner Touchscreen
Phone, Navigation*, Climate and
Entertainment are the four main
features of SYNC with MyFord
Touch. Each feature has its
own corner represented by its
own color.
Phone
Voice-control your phone for hands-free
calling with your phone securely put
away. With SYNC, you won’t even need
to know the phone number. Just say
the name of the person you want from
your contacts.
Your phone connects you with many
other features:
» Automatically connect to a 911
Operator in the event of an accident
(you need to activate this feature
prior to the event).
» Transfer calls seamlessly from
SYNC to phone as you get in or out
of your vehicle.
Refer to the MyFord Touch chapter
of your Owner’s Manual for
complete details.
SYN C® WITH MYFORD TOUCH®*
To pair your phone
» Touch Add Phone on your
touchscreen.
» Set Bluetooth ON and put
your cellular phone in the
proper mode.
» Select SYNC and a six-digit PIN
appears on your device.
» If the system prompts you to
enter a PIN on your device, it does not support Secure Simple
Pairing. To pair, enter the PIN
displayed on the touchscreen.
» When prompted on your phone’s
display, confirm that the PIN
provided by SYNC matches
the PIN displayed on your
cellular phone.
» The display will indicate when
pairing is successful.
Navigation*
Press the upper-right, green corner to
access features within your available,
voice-activated navigation system:
» SiriusXM Traffic
TM
» Sirius Travel LinkTM
» GPS (Global Positioning System)
technology
» 3-D mapping
» Turn-by-turn navigation
Some features may require activation.
Refer to the MyFord Touch chapter
of your Owner’s Manual for
complete details. Set a destination
Set a destination by using a street
address, a city center, a place on the
map or a point of interest (POI). The
easiest way, however, is by voice.
1.
Press the voice button
.
When prompted, say “Destination
street address”.
2. The system will ask you to say the
full address and will display an
example on screen.
3. You can then speak the address
naturally, such as: One two three
Main Street, Anytown.
You can also use the touchscreen to
enter a destination and narrow your
choices by city or street as you type.
You can choose from up to three
different types of routes:
» Fastest: Uses the fastest moving
roads possible.
» Shortest: Uses the shortest
distance possible.
» Eco (EcoRoute): Uses the most fuel
efficient route.
8*if equipped9
*if equipped