To Access Using Voice Commands
Press the voice button then when prompted say:
Action and Description
Menu Item
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
mobile (apps |
applications)
Use this command to discover the available voice commands.
Help
SYNC Mobile App Voice Commands
The following voice commands are always available: Action and Description
Menu Item
SYNC prompts you to say the name of an
app to start it on SYNC.
mobile (apps | applications)
SYNC lists all of the currently available
mobile apps.
list [mobile] (apps | applications)
Searches your connected mobile device for
SYNC-compatible mobile apps.
find [new] [mobile] (apps | applications)
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.
App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu. When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
•
To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.
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Description and Action
Display
2. Scroll to select the desired genre, and then press the
OK button.
Browse all supported media files on your media player
connected to the USB port. You can only view media files
that are compatible with SYNC. (Other files are not
visible.)
Browse USB
1. Press the
OK button to select.
2. Scroll to browse indexed media files on the device, and
then press the
OK button.
Resets the USB index. After the new indexing is complete,
you can choose what to play from the USB song library.
Reset USB
* You can use the buttons at the bottom of the audio display to jump to a certain
alphabetical category quickly. You can also use the letters on the audio system's numeric
keypad to jump in the list.
Using Voice Commands
You can access and view your USB songs
using voice commands.
Plug the device into your vehicle's USB
port.
Press the voice button and when
prompted, say any of the following
commands: Accessing and Viewing USB Media
(browse | search | show) all (album |
albums)
(browse | search | show) all (artist |
artists)
(browse | search | show) all (genre |
genres)
(browse | search | show) all (playlist |
playlists)
(browse | search | show) all (song | songs
| title | titles | file | files | track | tracks)
Browse album
Browse artist
Browse genre
Browse playlist
USB 2
(If Equipped)
Your vehicle may come equipped with an
additional USB port. If so, USB 1 is located
at the front of the vehicle at the bottom of
the instrument panel. USB 2 is located
inside the storage compartment of the
vehicle's center console.
You can plug in an additional USB device
into the second USB port.
Note: SYNC only supports one connected
iOS (Apple) devices at a time (whichever
one you plug in first). When you connect a
second iOS device, the systems charges it,
but does not support playback from it.
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Safety Information
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. •
Do not attempt to service or repair the
system. Have your vehicle checked by
an authorized dealer.
• Do not operate media devices if the
power cables are broken or damaged. •
Make sure the power cables do not
interfere with the safe operation of your
vehicle's controls or affect your safe
driving abilities.
• Some SYNC functions are
speed-dependent. Their use is limited
to when your vehicle is traveling at
speeds below 3 mph (5 km/h).
Make sure that you review your device's
manual before using it with SYNC.
Speed-restricted Features
Some features of this system are restricted
from use unless your vehicle is stationary.
• Screens crowded with information, for
example:
•Point of Interest reviews and ratings
• SIRIUS Travel Link sports scores
• Movie times
• Ski conditions.
• Any action that requires keyboard use,
for example: entering a navigation
destination or editing information.
• All lists are limited, for example: phone
contacts.
See the following chart for more specific
examples. Speed-restricted Features
Pairing a cell phone
Cell phone
Adding or editing phonebook contacts
Phone contacts and recent phone call entries
Enabling Valet Mode
System Functionality
Editing settings while the rear view camera or active park
assist are active
Editing wireless settings
Wi-Fi and Wireless
Editing the list of wireless networks
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™
Speed-restricted Features
Adding or editing wallpaper
Photos and Graphics
Composing text messages
Text Messages
Viewing received text messages
Editing preset text messages
Using the keyboard to enter a destination
Navigation
Demo navigation route
Adding or editing Address Book or Avoid Area entries
Privacy Information
When you connect a cell phone to SYNC,
the system creates a profile within your
vehicle that links to that cell phone. This
profile helps in offering you more cellular
features and operating more efficiently.
Among other things, this profile may
contain data about your cell phone book,
text messages (read and unread), and call
history, including history of calls when your
cell phone was not connected to the
system. In addition, if you connect a media
device, the system creates and retains an
index of supported media content. The
system also records a short development
log of approximately 10 minutes of all
recent system activity. The log profile and
other system data may be used to improve
the system and help diagnose any
problems that may occur.
The cellular profile, media device index,
and development log remain in your
vehicle unless you delete them, and are
generally accessible only in your vehicle
when your cell phone or media player is
connected. If you no longer plan to use the
system or your vehicle, we recommend you
carry out a Master Reset to erase all stored
information. System data cannot be accessed without
special equipment and access to your
vehicle's SYNC module. Ford Motor
Company and Ford of Canada do not
access the system data for any purpose
other than as described without consent,
a court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911
Assist®, Vehicle Health Report, and Traffic,
Directions and Information.
Using Voice Commands
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure
of your request or when there are multiple
possible responses to your request.
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™
To make adjustments using the touchscreen, select:
Action and Description
Message
Press the settings icon.
Settings
System
Then select from the following:
Select to have the touchscreen display in English, Spanish or
French.
Language
Select to display units in kilometers or miles.
Distance
Select to display units in Celsius or Fahrenheit.
Temperature
Adjust the volume of voice prompts from the system.
System Prompt Volume
Select to have the system beep to confirm choices made
through the touchscreen.
Touch Screen Button
Beep
Have the touchscreen keyboard display in QWERTY or ABC
format.
Keyboard Layout
Install any downloaded applications or view the current
software licenses.
Install Applications
Select to restore factory defaults. This erases all personal
settings and personal data.
Master reset
Voice Control To make adjustments using the touchscreen, select:
Action and Description
Message
Settings
Voice Control
Then select from the following: Novice interaction mode provides more detailed interaction
and guidance. Advanced mode has less audible interaction
and more tone prompts.
Interaction Mode
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Troubleshooting tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring…
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SIRIUS at 1-888-539-
7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle antenna.
No Signal
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
Contact SIRIUS at 1-888-539-
7474 to resolve subscription
issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found
Check Channel Guide
No action required.
SIRIUS has updated the chan-
nels available for your vehicle.
Subscription Updated
SIRIUS Satellite Radio Voice
Commands If you are listening to SIRIUS
satellite radio, press the voice
button on the steering wheel
controls. When prompted, say any of the
following commands.
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For a complete listing of the accessories
that are available for your vehicle, contact
an authorized dealer or visit our online
store at www.Accessories.Ford.com
(United States only).
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company repairs or replaces
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories. Ford Motor
Company warrants your Ford Original
Accessory through the warranty that
provides the greatest benefit:
•
24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Accent lights.
• Graphics.
• Hitch and towing accessories.
• Keyless entry.
• Side window deflectors.
• Splash guards.
• Spoilers.
• Wheels.
Interior style
• All-weather floor mats.
• Cargo area protectors.
• Cargo organizers.
• Illuminated door sills.
• Premium carpeted floor mats.
• Rear seat entertainment*.
• Shift knobs. Lifestyle
•
Ash cup and smokers packages.
• Roof racks and carriers*.
Peace of mind
• Bumper-mounted parking sensor*.
• Full vehicle covers*.
• Locking fuel plug.
• Remote start.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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A
A/C
See: Climate Control......................................... 107
About This Manual...........................................7
ABS See: Brakes........................................................... 148
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 148
Accessories....................................................399 Exterior style........................................................ 399
Interior style......................................................... 399
Lifestyle................................................................. 399
Peace of mind..................................................... 399
Accessories See: Replacement Parts
Recommendation............................................. 11
Active Park Assist.........................................155 Automatic Steering into Parking
Space................................................................. 156
Deactivating the Park Assist Feature..........157
Troubleshooting the System.......................... 158
Using Active Park Assist................................... 156
Adjusting the Headlamps........................220 Horizontal Aim Adjustment............................ 221
Vertical Aim Adjustment................................ 220
Adjusting the Steering Wheel....................74
Airbag Disposal
...............................................49
Air Conditioning See: Climate Control......................................... 107
Alarm See: Anti-Theft Alarm......................................... 73
Ambient Lighting...........................................84
Anti-Theft Alarm............................................73 Arming the Alarm................................................. 73
Disarming the Alarm........................................... 73
Appendices....................................................401
At a Glance........................................................15
Audible Warnings and Indicators
.............94
Headlamps On Warning Chime...................... 95
Key in Ignition Warning Chime........................ 94
Keyless Warning Alert........................................ 95
Parking Brake On Warning Chime.................95
Audio Control
...................................................74
Type One.................................................................. 74
Type Two.................................................................. 75
Audio Input Jack..........................................288 Audio System
................................................273
General Information.......................................... 273
Audio Unit - Vehicles With: Satellite Radio..............................................................277
Audio Unit - Vehicles With: Sony Audio System.........................................................280
Menu Structure.................................................... 281
Audio Unit - Vehicles With: SYNC..........275
Autolamps........................................................79 Windshield Wiper Activated
Headlamps........................................................80
Automatic Climate Control......................108 Dual Zone Temperature Control.................... 110
Single Zone Temperature Control...............109
Temperature Control........................................ 109
Automatic High Beam Control..................81 Activating the System........................................ 82
Manually Overriding the System.................... 82
Automatic Transmission............................143 Automatic Transmission Adaptive
Learning............................................................. 147
Brake-Shift Interlock......................................... 145
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 147
SelectShift Automatic ™
Transmission................................................... 144
Understanding the Positions of Your Automatic Transmission............................. 144
Automatic Transmission Fluid Check.............................................................216
Auto-Start-Stop...........................................130 Limitations of Use.............................................. 130
Switching the System On and Off.................131
Using Auto Start-Stop With a Manual Transmission................................................... 130
Using Auto Start-Stop With an Automatic Transmission................................................... 130
Auxiliary Power Points................................120 12 Volt DC Power Point..................................... 120
Location................................................................. 120
B
Blind Spot Information System...............167 Blind Spot Information System (BLIS ™)
with Cross Traffic Alert................................. 167
Bonnet Lock See: Opening and Closing the Hood...........210
441
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