
•
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts,
as these actions may weaken the
belt webbing. WARNINGS
On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision. For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
system. 184
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This screen displays any system messages
(such as an SD card fault).
Note:
The system alerts you to any
messages by turning the information icon
yellow. After you read or delete the
messages, the icon returns to white.
Calendar If your vehicle is equipped with
Navigation, touch the I
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Press Calendar. You can view the current
calendar by day, week or month.
911 Assist WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help, which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time, which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or damaged in
a crash. Failure to do so may cause serious
injury to someone or damage the phone,
which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on prior to the incident. Note:
Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag, excluding knee
airbags and rear inflatable safety belts
where fitted or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 37). Important information
regarding airbag deployment is in this
chapter.
See
Roadside Emergencies (page 147).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On 298
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If your vehicle is equipped with
Navigation, touch the I (Information)
button to access these features. If your
vehicle is not equipped with
Navigation, touch the corner of the
touchscreen with the green tab. Then
select:
Message
Apps
911 Assist
On You can also access 911 Assist by
pressing:
Message
Settings
Phone
911 Assist
Or you can also select:
Help
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC. •
A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
299
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911 Assist May Not Work If:
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States. Note:
Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information.
• Scheduled maintenance.
• Open recalls and Field Service Actions.
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report 300
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Potential Map Inaccuracy: Maps used
by this system may be inaccurate because
of changes in roads, traffic controls or
driving conditions. Always use good
judgment and common sense when
following the suggested routes.
Emergency Services:
Do not rely on any
navigation features included in the system
to route you to emergency services. Ask
local authorities or an emergency services
operator for these locations. Not all
emergency services such as police, fire
stations, hospitals and clinics are likely to
be contained in the map database for such
navigation features.
Telenav Software End User License
Agreement
Please read these terms and conditions
carefully before you use the Telenav
Software. Your use of the Telenav
Software indicates that you accept these
terms and conditions. If you do not accept
these terms and conditions, do not break
the seal of the package, launch, or
otherwise use the Telenav Software.
These terms and conditions represent the
agreement (“ Agreement”) between you
and Telenav, Inc. (“Telenav ”) with respect
to the Telenav Software (including
upgrades, modifications, or additions
thereto) (collectively “Telenav Software”).
All references herein to “you” and “your ”
means you, your employees, agents, and
contractors, and any other entity on whose
behalf you accept these terms and
conditions, all of whom shall also be bound
by this Agreement. Additionally, all of your
account information, as well as other
payment and personal information
provided by you to Telenav (directly or
through the use of the Telenav Software,
is subject to Telenav ’s privacy policy
located at http://www.telenav.com. Telenav may revise this Agreement and
the privacy policy at any time, with or
without notice to you. You agree to visit
http://www.telenav.com from time to time
to review the then current version of this
Agreement and of the privacy policy.
1. Safe and Lawful Use
You acknowledge that devoting attention
to the Telenav Software may pose a risk
of injury or death to you and others in
situations that otherwise require your
undivided attention, and you therefore
agree to comply with the following when
using the Telenav Software: (a) observe
all traffic laws and otherwise drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the Telenav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions; (c)
do not input destinations, or otherwise
manipulate the Telenav Software, unless
your vehicle is stationary and parked; (d)
do not use the Telenav Software for any
illegal, unauthorized, unintended, unsafe,
hazardous, or unlawful purposes, or in any
manner inconsistent with this Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
Telenav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold Telenav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the Telenav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
329
Focus (CDH), enUSA, First Printing Appendices

Check every six months
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Radiator, cooler, heater and air conditioning hoses
Battery performance
Suspension components for leaks ordamage
Exterior lamps and hazard warning system
operation
Steering and linkage
Fluid levels *
; fill if necessary
Tires for wear and proper pressure **
For oil and fluid leaks
Windshield for cracks, chips or pits
Half-shaft dust boots
Washer spray and wiper operation
Horn operation
* Brake, coolant recovery reservoir and window washer.
** Your vehicle is equipped with a temporary mobility kit; check the tire sealant expiration
Use By date on the canister. Replace as needed.
349
Focus (CDH), enUSA, First Printing Scheduled Maintenance

A
A/C
See: Climate Control........................................ 100
About This Manual...........................................5
ABS See: Brakes............................................................ 124
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 125
Accessories.....................................................321 Exterior style......................................................... 321
Interior style.......................................................... 321
Lifestyle.................................................................. 321
Peace of mind...................................................... 321
Accessories See: Replacement Parts
Recommendation.............................................. 9
Adjusting the Headlamps..........................176 Horizontal Aim Adjustment............................. 177
Vertical Aim Adjustment.................................. 176
Adjusting the Steering Wheel....................67
Airbag Disposal...............................................45
Air Conditioning See: Climate Control........................................ 100
Alarm See: Anti-Theft Alarm........................................ 65
Ambient Lighting............................................76
Anti-Theft Alarm
............................................65
Arming the Alarm................................................. 65
Disarming the Alarm........................................... 66
Appendices....................................................323
At a Glance
........................................................12
Audible Warnings and Indicators.............85 Headlamps On Warning Chime...................... 85
Keyless Warning Alert........................................ 85
Parking Brake On Warning Chime.................85
Audio Control...................................................67 Seek, Next or Previous....................................... 68
Audio System
.................................................227
General Information.......................................... 227
Audio Unit - Vehicles With: Sony Audio System..........................................................228
Autolamps.........................................................73 Windshield Wiper Activated
Headlamps......................................................... 73Automatic Climate Control......................100
Dual Zone Temperature Control.................... 101
Single Zone Temperature Control.................101
Temperature Control.......................................... 101
Automatic Transmission............................122 Brake-Shift Interlock.......................................... 122
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 123
Single Speed Automatic Transmission.................................................... 122
Auxiliary Power Points.................................110 12 Volt DC Power Point...................................... 110
Location.................................................................. 110
B
Bonnet Lock See: Opening and Closing the Hood...........169
Booster Seats..................................................24 Types of Booster Seats...................................... 25
Brake Fluid Check..........................................173
Brakes................................................................124 General Information.......................................... 124
Breaking-In......................................................145
Bulb Specification Chart............................181
C
Cabin Air Filter...............................................103
California Proposition 65...............................9
Capacities and Specifications
................225
Specifications ...................................................... 225
Car Wash See: Cleaning the Exterior............................... 182
Center Console................................................111
Changing a Bulb............................................178 Replacing Headlamp Bulbs............................ 178
Replacing HID Headlamp Bulbs.................... 178
Replacing LED Rear Lamp Bulbs.................180
Replacing Licence Plate and High Mounted Brake Lamp Bulbs.......................................... 181
Replacing Rear Lamp Bulbs............................ 179
Changing a Fuse
...........................................168
Fuses....................................................................... 168
Changing a Road Wheel
...........................220
Important Information for Lifting or
Jacking.............................................................. 220
Changing the 12V Battery...........................173
359
Focus (CDH), enUSA, First Printing Index

Changing the Wiper Blades......................175
Charging the High Voltage Battery.........115 Charge Port............................................................ 118
Charging.................................................................. 118
Charging Equipment........................................... 115
Convenience Charging and MyFord Mobile................................................................ 120
Disconnecting the Charging Coupler..........120
Locking the Charging Coupler......................... 119
Waiting to Charge................................................ 119
Checking MyKey System Status...............53
Checking the Wiper Blades.......................175
Child Restraint and Safety Belt Maintenance.................................................35
Child Safety
........................................................17
General Information............................................. 17
Child Safety Locks..........................................27 Left-Hand Side..................................................... 28
Right-Hand Side................................................... 28
Child Seat Positioning..................................26
Cleaning Leather Seats..............................185
Cleaning Products
........................................182
Cleaning the Alloy Wheels........................186
Cleaning the Engine.....................................183
Cleaning the Exterior...................................182 Exterior Chrome Parts....................................... 182
Exterior Plastic Parts......................................... 183
Stripes or Graphics............................................. 183
Underbody............................................................ 183
Cleaning the Instrument Panel and Instrument Cluster Lens.........................184
Cleaning the Interior
....................................184
Cleaning the Windows and Wiper Blades............................................................184
Clearing All MyKeys.......................................52
Climate.............................................................301 Climate Control Voice Commands.............303
Climate Control............................................100
Cold Weather Precautions........................145
Collision, Damage or Fire Event..............150 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 150
Coolant Check.................................................171 Adding Coolant..................................................... 171
Recycled Coolant................................................ 172
Severe Climates................................................... 172
Crash Sensors and Airbag Indicator.......44 Creating a MyKey.............................................51
Programming/Changing Configurable
Settings................................................................ 51
Cruise Control.................................................68 Principle of Operation....................................... 133
Cruise control See: Using Cruise Control................................ 133
Customer Assistance
..................................152
D
Data Recording
..................................................7
Event Data Recording............................................ 7
Service Data Recording......................................... 7
Daytime Running Lamps.............................74 Type 1 - Conventional
(Non-Configurable)........................................ 74
Type 2 - Configurable.......................................... 74
Direction Indicators........................................75
Driver and Passenger Airbags...................38 Children and Airbags.......................................... 38
Proper Driver and Front Passenger Seating Adjustment........................................................ 38
Driver Knee Airbag.........................................42
Driving Aids
.....................................................134
Driving Hints...................................................145
Driving Through Water................................145
DRL See: Daytime Running Lamps......................... 74
E
Electric Vehicle Information.....................278 Power..................................................................... 289
Settings.................................................................. 279
End User License Agreement..................323 SYNC End User License Agreement
(EULA).............................................................. 323
Engine Immobilizer See: Passive Anti-Theft System..................... 64
360
Focus (CDH), enUSA, First Printing Index