2015 FORD FOCUS ELECTRIC towing

Recreational Towing
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
Do not tow your vehicle with any wheels
on the ground, as vehicle or transmission
damage may occur. It is recommended to
tow your vehicle with all four wheels off
the ground, for example when using a
car-hauling trailer. Otherwise, you cannot
tow your vehicle.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
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Focus (CDH), enUSA, First Printing Extended Service Plan (ESP)

Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada and the United States, provided
by a network of participating authorized
Ford Motor Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Extended Service Plan coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
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Temporary Mobility Kit...............................189
(Type 2).................................................................. 194
First Stage: Inflating the Tire with Sealing Compound and Air......................................... 191
General Information.......................................... 190
Second Stage: Checking Tire Pressure............................................................. 192
Tips for Use of the Kit....................................... 190
What to Do After the Tire has Been Sealed................................................................ 193
What to do When a Tire Is Punctured.........191
What to Do When a Tire Is Punctured......................................................... 196
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................154
Tire Care...........................................................201 Glossary of Tire Terminology........................ 203
Important Information for 235/40R18 Low-Profile Tires and Wheels.................. 201
Information About Uniform Tire Quality Grading.............................................................. 201
Information Contained on the Tire Sidewall........................................................... 204
Temperature A B C............................................ 202
Traction AA A B C.............................................. 202
Treadwear............................................................ 202
Tire Inflation When Punctured See: Temporary Mobility Kit........................... 189
Tire Pressure Monitoring System
............216
Changing Tires With a Tire Pressure
Monitoring System......................................... 217
Understanding Your Tire Pressure Monitoring System ........................................ 217
Tire Repair Kit See: Temporary Mobility Kit........................... 189
Tires See: Wheels and Tires...................................... 189
Towing a Trailer.............................................143
Towing the Vehicle on Four Wheels...........................................................143
Emergency Towing............................................. 143
Recreational Towing.......................................... 144
Towing...............................................................143
Traction Control.............................................127 Principle of Operation........................................ 127
Transmission Code Designation
............224
Transmission...................................................122 Transmission
See: Transmission............................................... 122
Transporting the Vehicle............................143
U
Under Hood Overview
................................170
Using Cruise Control....................................133 Switching Cruise Control Off.......................... 133
Switching Cruise Control On.......................... 133
Using MyKey With Remote Start Systems..........................................................54
Vehicles With Ford-Approved Aftermarket Remote Start Systems.................................. 54
Vehicles With Non-Ford-Approved Aftermarket Remote Start
Systems.............................................................. 54
Using Snow Chains
......................................216
Using Traction Control................................127 Switching the System Off Using a
Switch................................................................. 127
Switching the System Off Using the Information Display Controls..................... 127
System Warning Lamps and Messages........................................................... 127
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................154
V
Vehicle Care
....................................................182
General Information.......................................... 182
Vehicle Certification Label
.......................223
Vehicle Identification Number................223
Vehicle Interior Overview..............................14
Vehicle Storage
.............................................186
12V Battery............................................................ 187
Body........................................................................\
. 187
Brakes..................................................................... 188
Cooling System.................................................... 187
Electric Motor....................................................... 187
Fuel System.......................................................... 187
General................................................................... 187
Miscellaneous...................................................... 188
Removing Vehicle From Storage.................. 188
Tires........................................................................\
. 188
Ventilation See: Climate Control........................................ 100
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Focus (CDH), enUSA, First Printing Index