Driving Aids 237
Blind Spot Information System (BLIS) with Cross Traffic Alert
(CTA) .............................................237
Collision warning system................................241
Steering............................................245
Load Carrying 247
Cargonet...........................................247
Roof racks and load carriers.............................247
Vehicle loading.......................................248
Towing 256
Trailertowing........................................256
Wrecker towing......................................264
Recreational towing...................................265
Driving Hints 267
Economical driving....................................267
Floormats..........................................268
Roadside Emergencies 270
Getting roadside assistance..............................270
Hazard warning flashers................................272
Fuel cut-off switch....................................272
Jump-starting the vehicle...............................273
Customer Assistance 276
Reporting safety defects (U.S. only).......................283
Reporting safety defects (Canada only).....................283
Fuses 284
Changing a fuse......................................284
Fuse specification chart................................285
6Table of Contents
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)
ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary Roadside Assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on the Roadside Assistance Card
included in your Owner’s Manual portfolio.
Roadside assistance will cover:
•A flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•Battery jump start.
•
Lock-out assistance (key replacement cost is the customer’s responsibility).
•Fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•Winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•Towing – Ford eligible vehicles will be towed to an authorized dealer
within 35 miles (56.3 kilometers) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56.3 kilometers).
Roadside Assistance will include up to $200 coverage for a towed trailer
if the disabled eligible vehicle requires service at the nearest authorized
dealer. If the towing vehicle is operational but the trailer is not, then the
trailer does not qualify for any roadside services.
Vehicles Sold in the United States: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
270Roadside Emergencies
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USA(fus)
JUMP-STARTING THE VEHICLE
WARNING:The gases around the battery can explode if exposed
to flames, sparks, or lit cigarettes. An explosion could result in
injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission vehicle.
Automatic transmissions do not have push-start capability. Attempting to
push-start a vehicle with an automatic transmission may cause
transmission damage.
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may exhibit a combination of firm and soft shifts. This
operation is considered normal and will not affect function or durability
of the transmission. Over time, the adaptive learning process will fully
update transmission operation.
Preparing Your Vehicle
Note:Use only a 12–volt supply to start your vehicle.
Note:Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
1. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehicles do not touch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
2. Check all battery terminals. Remove the positive terminal cover (if
equipped) and any excessive corrosion before you attach the battery
cables. Ensure that vent caps are tight and level.
3. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
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Jump Starting
1. Start the engine of the booster vehicle and run the engine at a
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the Jumper Cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
4
1
3
2
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USA(fus)
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value.
Avoid the Rising Cost of Properly Maintaining Your Vehicle!
Ford Extended Service Plan also offers a Premium Maintenance Plan
that covers all scheduled maintenance, and selected wear items. The
coverage is prepaid, so you never have to worry about affording your
vehicle’s maintenance. It covers regular checkups, routine inspections,
preventive care and replacement of select items that require periodic
attention for normal wear:
•Windshield wiper blades
•Spark plugs (except in California)
•The clutch disc
•Brake pads and linings
•Shock absorbers
•Belts and hoses
•Diesel exhaust fluid replenishment
Contact your selling authorized Ford or Lincoln dealership today so they
can customize a Ford Extended Service Plan that fits your driving
lifestyle and budget.
372Extended Service Plan
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USA(fus)
Display settings .........................496
Drivebelt ....................................361
Driving under special
conditions ..................203, 205, 208
sand .........................................207
snow and ice ...........................209
through water .................207, 268
Dual automatic temperature
control (DATC) .................140, 142
E
Electronic message center .......120
Electronic stability control ......215
Emergencies, roadside
jump-starting ..........................273
running out of fuel .................191
Emergency brake
(see Parking brake) ..................212
Emission control system ..........196
End user license agreement ....528
Engine ........................................361
cleaning ...................................322
coolant .....................................298
fail-safe cooling .......................302
idle speed control ...................309
lubrication specifications .......362
refill capacities ........................362
service points ..........................296
Engine block heater .................187
Engine oil
checking and adding ..............297
dipstick ....................................297
filter, specifications ................366
refill capacities ........................362
specifications ..........................362
Event data recording ..................13
Exhaust fumes ..........................187F
Fail safe cooling ........................302
Fleet MyKey programming ........70
Floor mats .................................268
Fluid capacities .........................362
Four-Wheel Drive vehicles
driving off road .......................205
Freezer ......................................179
Fuel
cap ...........................................194
capacity ...................................362
choosing the right fuel ...........190
filler funnel .............................191
filling your vehicle
with fuel ..................................194
filter, specifications ........308, 366
fuel pump shut-off ..................272
octane rating ...................191, 361
quality ......................................190
running out of fuel .................191
safety information relating to
automotive fuels .....................189
Fuel and distance computer ....123
outside temperature
indicator ..................................123
to empty indicator ..................123
trip distance ............................123
trip/reset button .....................123
Fuses ..................................284–285
G
Garage door opener ..................170
Gas cap (see Fuel cap) ............194
Gauges ...............................112–113
odometer .................................123
trip odometer ..........................123
Index565
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H
Hazard flashers .........................272
HD Radio™ ...............................458
Headlamps
aiming ......................................314
bulb specifications ..................319
flash to pass ..............................98
high beam .........................98, 101
replacing bulbs .......................316
Head restraints .........................150
Heated steering wheel ..............507
Heating ......................138, 140, 142
Help ............................................506
Homelink wireless control
system ........................................170
Hood ..........................................294
How to use voice commands ...451
I
Ignition ...............................182, 361
Illuminated visor mirror ...........110
Information displays .................120
Inspection/maintenance (I/M)
testing ........................................198
Instrument panel
cleaning ...................................324
cluster ......................................114
Intelligent Access Key ................64
J
Jack ............................................353
positioning ...............................353storage .....................................353
Joining two calls
(multiparty/conference call) ....401
Jump-starting your vehicle ......273
K
Keyless entry system
autolock .....................................77
keypad .......................................83
locking and unlocking
doors ..........................................84
programming entry code .........83
Keys .......................................64, 85
positions of the ignition .........182
L
Lamps
bulb replacement
specifications chart ................319
headlamps, flash to pass ..........98
interior lamps .........................104
replacing bulbs .......................316
LATCH anchors ...........................26
Liftgate ..................................79–80
Lights, warning and
indicator ....................................114
Listening to music ....................454
Load limits .................................248
Locks
autolock .....................................77
childproof ..................................37
doors ..........................................74
Lubricant specifications ...........362
Lug nuts ....................................359
566Index
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)
SecuriCode keyless entry
system ..........................................82
SecuriLock passive anti-theft
system ..........................................85
Selecting your media source
(USB, Line in, BT audio) .........423
Sending new text messages .....479
Setting a destination ................510
Setting a destination by
voice ...........................................511
Settings ......................................495
Setting the clock ...............376, 495
Side air curtain ...........................59
Side-curtain airbags system .......59
SIRIUS® satellite radio ....376, 462
SIRIUS satellite radio voice
commands .................................464
SIRIUS Travel Link ...................487
SIRIUS Travel Link voice
commands .................................488
SOS Post Crash Alert .................51
Spare tire
(see Changing the Tire) ...........355
Spark plugs,
specifications .....................361, 366
Specification chart,
lubricants ...................................362
Stability system .........................215
Starting your vehicle ................183
jump starting ..........................273
push button start system .......182
Steering wheel ............................90
controls ......................................92
tilting ...................................90–91
Sun visor ....................................110Supplemental Restraint System
(SRS) (see airbags) ....................52
Supported media file types ......472
Supported player, media
formats and metadata
information ................................472
SYNC® customer support ........393
SYNC® Services ................417, 483
System settings .........................498
T
Temperature control
(see Climate control) ..............138,
140, 142, 507
Text messaging .................404, 479
Text messaging (sending,
downloading, deleting) .....405, 407
Third-row power fold seat .......167
Tilt steering wheel ................90–91
Tires ...........................332–333, 353
alignment ................................346
care ..........................................332
changing ..........................353, 355
checking the pressure ............342
inflating ...................................340
label .........................................339
replacing ..................................344
rotating ....................................347
safety practices .......................346
sidewall information ...............335
snow tires and chains ............347
spare tire .................................353
terminology .............................333
tire grades ...............................333
treadwear ........................332, 342
Touchscreen features
(climate) ....................................507
Index569
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USA(fus)