ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary Roadside Assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on the Roadside Assistance Card
included in your Owner’s Manual portfolio.
Roadside assistance will cover:
•A flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•Battery jump start.
•
Lock-out assistance (key replacement cost is the customer’s responsibility).
•Fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•Winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•Towing – Ford eligible vehicles will be towed to an authorized dealer
within 35 miles (56.3 kilometers) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56.3 kilometers).
Roadside Assistance will include up to $200 coverage for a towed trailer
if the disabled eligible vehicle requires service at the nearest authorized
dealer. If the towing vehicle is operational but the trailer is not, then the
trailer does not qualify for any roadside services.
Vehicles Sold in the United States: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
270Roadside Emergencies
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MOTORCRAFT™ PART NUMBERS
Component 3.5L V6 Engine 3.5L V6 EcoBoost
Engine
Engine air filter
elementFA-1884 FA-1884
Battery BXT-65-650 BXT-65-750
Oil filter FL-500-S FL-500-S
Spark plugs SP-520 SP-534
Cabin air filter FP68 FP68
Seat air filter FS-106 FS-106
Windshield wiper
bladeWW-2103 (right-hand side)
WW-2301 (left-hand side)
WW-1202 (rear)
We recommend Motorcraft replacement parts available at your Ford
dealer or at fordparts.com for scheduled maintenance. These parts meet
or exceed Ford Motor Company’s specifications and are engineered for
your vehicle. Use of other parts may impact vehicle performance,
emissions and durability. Your warranty may be void for any damage
related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets
industry performance specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the
spark plugs at the appropriate intervals. Refer toscheduled
maintenance information.
366Capacities and Specifications
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Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value.
Avoid the Rising Cost of Properly Maintaining Your Vehicle!
Ford Extended Service Plan also offers a Premium Maintenance Plan
that covers all scheduled maintenance, and selected wear items. The
coverage is prepaid, so you never have to worry about affording your
vehicle’s maintenance. It covers regular checkups, routine inspections,
preventive care and replacement of select items that require periodic
attention for normal wear:
•Windshield wiper blades
•Spark plugs (except in California)
•The clutch disc
•Brake pads and linings
•Shock absorbers
•Belts and hoses
•Diesel exhaust fluid replenishment
Contact your selling authorized Ford or Lincoln dealership today so they
can customize a Ford Extended Service Plan that fits your driving
lifestyle and budget.
372Extended Service Plan
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911 Assist™ ......................412, 491
A
ABS (see Brakes) .....................212
Accessing and using your
USB port ....................................469
Accessing call history/phone
book during active call .............401
Accessing your calendar ..........490
Accessing your media menu
features ......................................423
Accessing your phone menu
features ......................................402
Accessory delay ........................106
Active call menu options .........401
Active Park Assist .....................218
Adaptive Cruise Control ...........228
Adding (pairing) a phone ........477
Advanced menu options ...410, 430
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................410
Airbag supplemental restraint
system ..........................................52
and child safety seats ..............53
description ................................52
disposal ......................................62
driver airbag ..............................52
passenger airbag .......................52
side airbag ...........................52, 57
Air cleaner filter .......312–313, 366
Air conditioning ........................138
manual heating and air
conditioning system ...............138
Air filter, cabin ..........................147All Wheel Drive (AWD),
driving off road .........................204
Ambient mood/lighting .............497
AM/FM .......................................456
Antifreeze
(see Engine coolant) ................298
Anti-lock brake system
(see Brakes) ..............................212
Anti-theft system ..................85, 88
arming the system ..............85, 88
disarming a triggered system ..88
Audio system
Single CD ................376, 381–382
Audio system
(see Radio) ................376, 381–382
Automatic transmission
driving an automatic
overdrive .................................199
fluid, adding ............................304
fluid, checking ........................304
fluid, refill capacities ..............362
fluid, specification ..................362
Selectshift (SST) ....................200
Auxiliary Input Jack .................465
Auxiliary input jack (Line in) ..390
Auxiliary powerpoint ................175
A/V inputs ..........................391, 473
B
Battery .......................................309
acid, treating emergencies .....309
jumping a disabled battery ....273
maintenance-free ....................309
replacement, specifications ...366
servicing ..................................309
Blind Spot Information
System .......................................237
Index563
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