2015 FORD FLEX tow

GENERAL INFORMATION
Your Ford or Lincoln authorized dealer has many quality products
available to clean your vehicle and protect its finishes.
CLEANING PRODUCTS
For best results, use the following products or products of equivalent
quality:
Motorcraft Bug and Tar Remover (ZC-42)
Motorcraft Custom Bright Metal Cleaner (ZC-15)
Motorcraft Detail Wash (ZC-3-A)
Motorcraft Dusting Cloth (ZC-24)
Motorcraft Engine Shampoo and Degreaser (United States only) (ZC-20)
Motorcraft Engine Shampoo (Canada only) (CXC-66-A)
Motorcraft Multi-Purpose Cleaner (Canada only) (CXC-101)
Motorcraft Premium Glass Cleaner (Canada only) (CXC-100)
Motorcraft Premium Quality Windshield Washer Fluid (Canada only)
[CXC-37-(A, B, D or F)]
Motorcraft Premium Windshield Wash Concentrate with Bitterant (United
States only) (ZC-32-B2)
Motorcraft Professional Strength Carpet & Upholstery Cleaner (ZC-54)
Motorcraft Premium Leather and Vinyl Cleaner (ZC-56)
Motorcraft Spot and Stain Remover (United States only) (ZC-14)
Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23)
Motorcraft Wheel and Tire Cleaner (ZC-37-A)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
pH shampoo, such as Motorcraft® Detail Wash.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is hot to the touch or during exposure to
strong, direct sunlight.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
320Vehicle Care
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

Safety Practices
WARNING:If your vehicle is stuck in snow, mud, or sand, do not
rapidly spin the tires. Spinning the tires can tear the tire and cause
an explosion. A tire can explode in as little as three to five seconds.
WARNING:Do not spin the wheels at over 35 mph (56 km/h).
The tires may fail and injure a passenger or bystander.
Driving habits have a great deal to do with your tire mileage and safety.
•Observe posted speed limits.
•Avoid fast starts, stops and turns.
•Avoid potholes and objects on the road.
•Do not run over curbs or hit the tire against a curb when parking.
Highway Hazards
No matter how carefully you drive, there is always the possibility that
you may eventually have a flat tire on the highway. Drive slowly to the
closest safe area out of traffic. This may further damage the flat tire, but
your safety is more important.
If you feel a sudden vibration or ride disturbance while driving, or you
suspect your tire or vehicle has been damaged, immediately reduce your
speed. Drive with caution until you can safely pull off the road. Stop and
inspect the tires for damage. If a tire is under-inflated or damaged,
deflate it, remove the wheel and replace it with your spare tire and
wheel. If you cannot detect a cause, have the vehicle towed to the
nearest repair facility or tire dealer to have the vehicle inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or pothole can cause the front end of your
vehicle to become misaligned or cause damage to your tires. If your
vehicle seems to pull to one side when you are driving, the wheels may
be out of alignment. Have an authorized dealer check the wheel
alignment periodically.
Wheel misalignment in the front or the rear can cause uneven and rapid
treadwear of your tires and should be corrected by an authorized dealer.
Front-wheel drive vehicles and those with an independent rear
suspension may require alignment of all four wheels.
The tires should also be balanced periodically. An unbalanced tire and
wheel assembly may result in irregular tire wear.
346Wheels and Tires
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

2.Full-size dissimilar spare with label on wheel:This spare tire has
a label on the wheel that states: THIS TIRE AND WHEEL FOR
TEMPORARY USE ONLY
When driving with one of the dissimilar spare tires listed above, do not:
•exceed 50 mph (80 km/h).
•load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label.
•tow a trailer.
•use snow chains on the end of the vehicle with the dissimilar spare
tire.
•use more than one dissimilar spare tire at a time.
•use commercial car washing equipment.
•try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire and wheel assembly,
do not:
•exceed 70 mph (113 km/h).
•use more than one dissimilar spare tire/wheel at a time.
•use commercial car washing equipment.
•use snow chains on the end of the vehicle with the dissimilar spare
tire and wheel.
The usage of a full-size dissimilar spare tire and wheel assembly can lead
to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
354Wheels and Tires
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability
•Load leveling adjustment
When driving with the full-size dissimilar spare tire and wheel assembly,
additional caution should be given to:
•towing a trailer.
•driving vehicles equipped with a camper body.
•driving vehicles with a load on the cargo rack.
Drive cautiously when using a full-size dissimilar spare tire and wheel
assembly and seek service as soon as possible.
Tire Change Procedure
WARNING:When one of the front wheels is off the ground, the
transmission alone will not prevent the vehicle from moving or
slipping off the jack, even if the transmission is in park (P).
WARNING:To help prevent the vehicle from moving when you
change a tire, be sure to place the transmission in park (P), set
the parking brake and block (in both directions) the wheel that is
diagonally opposite (other side and end of the vehicle) to the tire being
changed.
WARNING:Never get underneath a vehicle that is supported
only by a jack. If the vehicle slips off the jack, you or someone
else could be seriously injured.
WARNING:Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the road to
avoid the danger of being hit when operating the jack or changing the
wheel.
Wheels and Tires355
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

WARNING:Always use the jack provided as original equipment
with your vehicle. If using a jack other than the one provided as
original equipment with your vehicle, make sure the jack capacity is
adequate for the vehicle weight, including any vehicle cargo or
modifications.
Note:Passengers should not remain in the vehicle when the vehicle is
being jacked.
1. Park on a level surface, set the parking brake and activate hazard
flashers.
2. Place the transmission in park (P) and turn the engine off.
If the third row seat is stowed in the floor, you will need to unstow it to
access the spare tire and jack.
3. Remove the carpeted floor panel
located in the rear of the vehicle, then
remove the wing nut that secures the
spare tire by turning it counterclockwise.
4. Lift and remove the spare tire from
the trunk.
5. Remove the second wing nut that
secures the jack retention bracket by
turning it counterclockwise. Then
remove the jack kit from the vehicle.
6. Remove the jack, L-shaped bolt, and
the wrench from the felt bag. Fold down
the wrench socket to use to loosen the
lug nuts and to operate the jack.
7. Block the diagonally opposite
wheel.
356Wheels and Tires
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

Stowing the Tire and Jack
1. Fully collapse the jack, fold the
lug wrench socket into the handle
and place the jack and wrench into
the felt bag as shown. Place the
extension bolt or L-shaped bolt into
the external pocket of the felt bag.
Position the jack as shown to make
sure that the locating holes in the
jack base can be placed on the
locating tabs of the jack mounting
bracket in the spare tire tub.
2. Securely close the wrench compartment and the jack bag using the
Velcro™ straps.
3. Place the jack kit on the angled bracket in the spare tire tub, using
the locating tabs to position the jack correctly.
4. Insert the straight end of the jack retention
bracket through the eyelet of the angled bracket
and swing the retention bracket over the jack.
With the jack in place, place the looped end of
the retention bracket over the threaded stud in
the trunk floor and secure it with the plastic
wing nut.
358Wheels and Tires
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

If you are stowing the flat tire,
remove the L-shaped bolt from the
external pocket of the felt bag. With
the third row seat in the raised
position, stand the flat tire in the
rear of the vehicle with the tire’s
valve stem facing the rear of the
vehicle. Fasten the flat tire to the
vehicle by inserting the L-shaped
bolt through one of the lug bolt
holes in the wheel. Turn it
clockwise into the threaded hole in the vehicle until the tire is secured.
If you are stowing the temporary spare tire, place the tire over the jack
and secure it with the large wing nut.
TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications
WARNING:When a wheel is installed, always remove any
corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Make sure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while your vehicle is in
motion, resulting in loss of control.
Retighten the lug nuts to the specified torque within 100 miles
(160 kilometers) after any wheel disturbance (such as rotation, flat tire,
wheel removal).
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2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value.
Avoid the Rising Cost of Properly Maintaining Your Vehicle!
Ford Extended Service Plan also offers a Premium Maintenance Plan
that covers all scheduled maintenance, and selected wear items. The
coverage is prepaid, so you never have to worry about affording your
vehicle’s maintenance. It covers regular checkups, routine inspections,
preventive care and replacement of select items that require periodic
attention for normal wear:
•Windshield wiper blades
•Spark plugs (except in California)
•The clutch disc
•Brake pads and linings
•Shock absorbers
•Belts and hoses
•Diesel exhaust fluid replenishment
Contact your selling authorized Ford or Lincoln dealership today so they
can customize a Ford Extended Service Plan that fits your driving
lifestyle and budget.
372Extended Service Plan
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)