
GENERAL INFORMATION
Make sure you review your device’s manual before using it with SYNC.
Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1–800–392–3673.
In Canada, call: 1–800–565–3673.
Times are subject to change due to holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•Required to activate Vehicle Health Report and to view the reports online.
•Required to activate the subscription-based SYNC Services and to
personalize your Saved Points and Favorites.
•Essential for keeping up with the latest software downloads available for
SYNC.
•Access to customer support for any questions you may have.
Driving Restrictions
For your safety, certain features are speed-dependent and restricted
when your vehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any handheld device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
When using SYNC:
•Do not operate playing devices if the power cords or cables are
broken, split or damaged. Place cords and cables out of the way, so
they do not interfere with the operation of pedals, seats,
compartments or safe driving abilities.
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Support
The SYNC support team is available to help you with any questions you
aren’t able to answer on your own.
Monday-Saturday, 8:30 am-8pm EST
In the United States, call: 1–888–270–1055
In Canada, call: 1–800–565–3673
Times are subject to change due to holidays.
Safety information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
•Do not attempt to service or repair SYNC®. See your authorized
dealer.
•Do not operate playing devices if the power cords and/or cables are
broken, split or damaged. Carefully place cords and/or cables where
they will not be stepped on or interfere with the operation of pedals,
seats and/or compartments, or safe driving abilities.
•Do not leave playing devices in the vehicle in extreme conditions as it
could cause damage to your device. Refer to your device’s user guide
for further information.
•For your safety, some SYNC® functions are speed dependent and
cannot be performed when the vehicle is traveling at speeds greater
than 3 mph (5 km/h).
•Ensure that you review your device’s user guide before using with
SYNC®.
446MyFord Touch® (If Equipped)
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L.Driver settings:Depending on your vehicle and option package, you
may have the following features:
•Touch+or–to adjust the temperature.
•If your vehicle is equipped with heated seats, touch the heated seat
icon to control the heated seat. See theSeatschapter.
•If your vehicle is equipped with cooled seats, touch the cooled seat
icon to control the cooled seat. See theSeatschapter.
•Touch and holdMyTempto select a temperature you would like your
vehicle to remember and maintain for you.
•If your vehicle is equipped with a heated steering wheel, touch the
heated steering wheel icon to warm the steering wheel.
If your vehicle is equipped with a wood-trimmed steering wheel, it does
not heat between the 10 o’clock and 2 o’clock positions.
Climate Control Voice Commands
The following voice commands are available at the main menu
level of a voice session. For example, press the voice button
and after the prompt, “Say a command”; say any of the
following commands:
Climate control voice commands
“Climate automatic”
“Climate my temperature”
“Climate off”
“Climate on”
“Climate temperature <15.5–29.5> degrees”
“Climate temperature <60–85> degrees”
“Help”
There are additional climate control commands but in order to access
them, you have to say “Climate” first, then when the system is ready to
listen, you may say any of the following commands:
Additional climate control voice commands
“Automatic” “Panel on”
“A/C off” “Rear defrost off”
“A/C on” “Rear defrost on”
“Defrost off” “Recirc off”
“Defrost on” “Recirc on”
“Dual off” “Temperature”
*
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911 Assist™ ......................412, 491
A
ABS (see Brakes) .....................212
Accessing and using your
USB port ....................................469
Accessing call history/phone
book during active call .............401
Accessing your calendar ..........490
Accessing your media menu
features ......................................423
Accessing your phone menu
features ......................................402
Accessory delay ........................106
Active call menu options .........401
Active Park Assist .....................218
Adaptive Cruise Control ...........228
Adding (pairing) a phone ........477
Advanced menu options ...410, 430
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................410
Airbag supplemental restraint
system ..........................................52
and child safety seats ..............53
description ................................52
disposal ......................................62
driver airbag ..............................52
passenger airbag .......................52
side airbag ...........................52, 57
Air cleaner filter .......312–313, 366
Air conditioning ........................138
manual heating and air
conditioning system ...............138
Air filter, cabin ..........................147All Wheel Drive (AWD),
driving off road .........................204
Ambient mood/lighting .............497
AM/FM .......................................456
Antifreeze
(see Engine coolant) ................298
Anti-lock brake system
(see Brakes) ..............................212
Anti-theft system ..................85, 88
arming the system ..............85, 88
disarming a triggered system ..88
Audio system
Single CD ................376, 381–382
Audio system
(see Radio) ................376, 381–382
Automatic transmission
driving an automatic
overdrive .................................199
fluid, adding ............................304
fluid, checking ........................304
fluid, refill capacities ..............362
fluid, specification ..................362
Selectshift (SST) ....................200
Auxiliary Input Jack .................465
Auxiliary input jack (Line in) ..390
Auxiliary powerpoint ................175
A/V inputs ..........................391, 473
B
Battery .......................................309
acid, treating emergencies .....309
jumping a disabled battery ....273
maintenance-free ....................309
replacement, specifications ...366
servicing ..................................309
Blind Spot Information
System .......................................237
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Booster seats ...............................33
Brakes ........................................211
anti-lock ...................................212
anti-lock brake system (ABS)
warning light ...........................212
brake warning light ................212
fluid, checking and adding ....308
fluid, refill capacities ..............362
fluid, specifications .................362
lubricant specifications ..........362
parking ....................................212
shift interlock ..........................202
trailer .......................................261
C
Capacities for refilling fluids ....362
Cargo net ...................................247
CD ..............................376, 381–382
CD player ..........................374, 467
CD voice commands .................468
Cell phone use ............................16
Changing a tire .........................353
Child safety restraints ..........26, 28
Child safety seats
automatic locking mode
(retractor) .................................41
LATCH .......................................26
Child safety seats -
booster seats ...............................33
Cleaning the touchscreen ........445
Cleaning your vehicle ...............320
engine compartment ..............322
instrument panel ....................324
interior .....................................324
plastic parts ............................321
washing ....................................320
waxing .....................................322wheels ......................................326
wiper blades ............................323
Climate control (see Air
conditioning or Heating) ..........138
Climate voice commands .........509
Clock ..................................376, 495
Collision Warning System .........241
Compass Display .......................123
Console ......................................178
overhead ..................................180
rear ..........................................178
Coolant ......................................298
checking and adding ..............298
refill capacities ........................362
specifications ..........................362
Cooler ........................................179
Cross Traffic Alert ....................237
Cruise control ...........................227
Customer Assistance ................270
Ford Extended Service
Plan ..........................................371
Getting roadside assistance ...270
Getting the service you
need .........................................276
Ordering additional owner’s
literature .................................282
Utilizing the
Mediation/Arbitration
Program ...................................280
D
Defrost .......................138, 140, 142
rear window ............................147
Dipstick
automatic transmission
fluid ..........................................304
engine oil .................................297
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Q
Quick touch buttons .................519
R
Radio ..........................376, 381–382
AM/FM .....................................456
Single CD ................376, 381–382
Radio reception .........................374
Radio voice commands .............461
Rear heated seats .....................158
Rear view camera
display ................................222, 498
Rear window
defroster ....................138, 140, 142
Receiving a text
message .............................404, 480
Recommendations for
attaching safety restraints for
children ........................................20
Refrigerator ...............................179
Relays ................................284–285
Remote entry system
illuminated entry ......................78
locking/unlocking doors .....74–75
replacing the batteries .............65
Remote start climate
operation ...................................148
Reverse sensing system ...........217
Roadside assistance ..................270
Roof rack ...................................247
Route preferences ....................514
S
Safety Belt Maintenance ............48Safety belts
(see Safety restraints) .........40, 43
Safety defects, reporting ..........283
Safety information ............393, 446
Safety restraints ..............40–41, 43
Belt-Minder® ............................44
extension assembly ..................43
for adults .............................40–41
for children ...............................20
inflatable safety belt .................46
Occupant Classification
Sensor ........................................54
safety belt maintenance ...........48
seat belt maintenance ..............48
warning light and chime ..........44
Safety restraints -
LATCH anchors ...........................26
Safety seats for children ............20
Safety Compliance
Certification Label ....................368
Satellite Radio ...................376, 462
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............551
SD card ......................391, 469, 510
Seat belts
(see Safety restraints) ...............40
Seats ..........................................161
child safety seats ......................20
climate control ........................160
easy access/easyout feature ..156
front seats ...............153–154, 159
heated ..............................157–158
memory seat .....................66, 156
second row seats ............161, 164
third row seats ........164, 166–167
Second-row power fold seat ....162
568Index
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