2015 FORD FLEX USB port

USB and media issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble connecting
my device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device does
not have an auto-install program
or active security settings.
SYNC does not
recognize my
device when I turn
on the car.This is a device
limitation.Make sure you are not leaving the
device in your vehicle during very
hot or cold temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
524MyFord Touch® (If Equipped)
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

911 Assist™ ......................412, 491
A
ABS (see Brakes) .....................212
Accessing and using your
USB port ....................................469
Accessing call history/phone
book during active call .............401
Accessing your calendar ..........490
Accessing your media menu
features ......................................423
Accessing your phone menu
features ......................................402
Accessory delay ........................106
Active call menu options .........401
Active Park Assist .....................218
Adaptive Cruise Control ...........228
Adding (pairing) a phone ........477
Advanced menu options ...410, 430
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................410
Airbag supplemental restraint
system ..........................................52
and child safety seats ..............53
description ................................52
disposal ......................................62
driver airbag ..............................52
passenger airbag .......................52
side airbag ...........................52, 57
Air cleaner filter .......312–313, 366
Air conditioning ........................138
manual heating and air
conditioning system ...............138
Air filter, cabin ..........................147All Wheel Drive (AWD),
driving off road .........................204
Ambient mood/lighting .............497
AM/FM .......................................456
Antifreeze
(see Engine coolant) ................298
Anti-lock brake system
(see Brakes) ..............................212
Anti-theft system ..................85, 88
arming the system ..............85, 88
disarming a triggered system ..88
Audio system
Single CD ................376, 381–382
Audio system
(see Radio) ................376, 381–382
Automatic transmission
driving an automatic
overdrive .................................199
fluid, adding ............................304
fluid, checking ........................304
fluid, refill capacities ..............362
fluid, specification ..................362
Selectshift (SST) ....................200
Auxiliary Input Jack .................465
Auxiliary input jack (Line in) ..390
Auxiliary powerpoint ................175
A/V inputs ..........................391, 473
B
Battery .......................................309
acid, treating emergencies .....309
jumping a disabled battery ....273
maintenance-free ....................309
replacement, specifications ...366
servicing ..................................309
Blind Spot Information
System .......................................237
Index563
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

SecuriCode keyless entry
system ..........................................82
SecuriLock passive anti-theft
system ..........................................85
Selecting your media source
(USB, Line in, BT audio) .........423
Sending new text messages .....479
Setting a destination ................510
Setting a destination by
voice ...........................................511
Settings ......................................495
Setting the clock ...............376, 495
Side air curtain ...........................59
Side-curtain airbags system .......59
SIRIUS® satellite radio ....376, 462
SIRIUS satellite radio voice
commands .................................464
SIRIUS Travel Link ...................487
SIRIUS Travel Link voice
commands .................................488
SOS Post Crash Alert .................51
Spare tire
(see Changing the Tire) ...........355
Spark plugs,
specifications .....................361, 366
Specification chart,
lubricants ...................................362
Stability system .........................215
Starting your vehicle ................183
jump starting ..........................273
push button start system .......182
Steering wheel ............................90
controls ......................................92
tilting ...................................90–91
Sun visor ....................................110Supplemental Restraint System
(SRS) (see airbags) ....................52
Supported media file types ......472
Supported player, media
formats and metadata
information ................................472
SYNC® customer support ........393
SYNC® Services ................417, 483
System settings .........................498
T
Temperature control
(see Climate control) ..............138,
140, 142, 507
Text messaging .................404, 479
Text messaging (sending,
downloading, deleting) .....405, 407
Third-row power fold seat .......167
Tilt steering wheel ................90–91
Tires ...........................332–333, 353
alignment ................................346
care ..........................................332
changing ..........................353, 355
checking the pressure ............342
inflating ...................................340
label .........................................339
replacing ..................................344
rotating ....................................347
safety practices .......................346
sidewall information ...............335
snow tires and chains ............347
spare tire .................................353
terminology .............................333
tire grades ...............................333
treadwear ........................332, 342
Touchscreen features
(climate) ....................................507
Index569
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

Towing .......................256, 264–265
recreational towing .................265
Trailer Brake
Controller-Integrated ..............261
trailer towing ..........................256
wrecker ....................................264
Traction control ........................213
Traffic, Directions and
Information ................................417
Traffic preferences ...................514
Trailer Brake
Controller-Integrated ................261
Trailer sway control ..................257
Transaxle
fluid, refill capacities ..............362
lubricant specifications ..........362
Transmission
brake-shift interlock (BSI) ....202
fluid, checking and adding
(automatic) .............................304
Turn signal ................................103
U
USB port ............................391, 469
Using privacy mode ..................401V
Vehicle health report ........415, 493
Vehicle Identification Number
(VIN) ..........................................367
Vehicle loading ..........................248
Ventilating your vehicle ...........187
Voice commands in media
mode ..........................................421
Voice commands in phone
mode ..........................................398
Voice recognition ......................450
W
Warning lights (see Lights) .....114
Washer fluid ......................308–309
Water, Driving through .............268
Windows
power .......................................105
rear wiper/washer .....................97
Windshield washer fluid and
wipers ..........................................96
checking and adding
fluid ..................................308–309
replacing wiper blades ...........311
Wrecker towing .........................264
570Index
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)