
Setting 911 Assist On
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressApps>911 Assist,>On.
You can also access 911 Assist by:
•Pressing the Settings icon >Settings>Phone>911
Assist,or
•Pressing the Settings icon >Help>911 Assist.
To Make Sure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•The 911 Assist feature must be set on before the incident.
•You must pair and connect a Bluetooth-enabled and compatible phone
to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•
The vehicle must have battery power and be located in the United
States, Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would trigger 911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If a connected phone sustains
damage or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. If you fail to cancel the call, SYNC attempts to dial 911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If you do not cancel the call, and SYNC makes a successful call, a
pre-recorded message plays for the 911 operator, and then the
occupant(s) in your vehicle is able to talk with the operator. Be prepared
492MyFord Touch® (If Equipped)
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

Note:Cellular phone and SMS charges may apply when making a report.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering, you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to remind you automatically to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of a diagnostic report card. The Vehicle Health Report contains valuable
information, such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Items noted during vehicle inspections by your authorized dealer that
still need servicing.
Making a Report
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
If you want to run a report by using the touchscreen, touchApps>
Vehicle Health Report.
To run a report by voice command, press the voice button on
the steering wheel and, when prompted, say “Vehicle health
report”.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report, Ford Motor Company may
collect your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect more vehicle information. Ford
may use your vehicle information it collects for any purpose. If you do
not want to disclose your cellular phone number or vehicle information,
do not run the feature or set up your Vehicle Health Report profile at
www.SYNCMyRide.com. See www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy Statement) for more
information.
494MyFord Touch® (If Equipped)
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

You can also turn the outside air temperature display on and off. It
appears at the top center of the touchscreen, next to the time and date.
The system automatically saves any updates you make to the settings.
Display
You can adjust the touchscreen display through the touchscreen or by
pressing the voice button on your steering wheel controls and when
prompted, say, “Display settings”.
Press the Settings icon >Display,to access and make
adjustments using the touchscreen.
•
Brightnessallows you to make the screen display brighter or dimmer.
•Auto DIM, when set toOn,lets you use the Auto Dim Manual Offset
feature. When set toOff,screen brightness does not change.
•Modeallows you to set the screen to a certain brightness or have the
system automatically change based on the outside light level, or turn
the display off.
•If you selectAUTOorNIGHT,you have the options of turning the
display’s Auto Dim feature on or off and changing the Auto Dim
Manual Offset feature.
•Auto Dim Manual Offsetallows you to adjust screen dimming as the
outside lighting conditions change from day to night. This feature also
allows you to adjust screen brightness using the instrument panel
dimming control.
Edit Wallpaper
•You can have your touchscreen display the default photo or upload
your own.
Uploading Photos for Your Home Screen Wallpaper
Note:
You cannot load photos directly from your camera. You must access
the photos either from your USB mass storage device or from an SD card.
Note:Photographs with extremely large dimensions (such as 2048 x 1536)
may not be compatible and appear as a blank (black) image on the display.
Your system allows you to upload and view up to 32 photos.
To access, press the Settings icon >Display>Edit Wallpaper,and
then follow the system prompts to upload your photographs.
Only the photograph(s), which meets the following conditions, display:
•Compatible file formats are as follows: .jpg, .gif, .png, .bmp.
•Each file must be 1.5 MB or less.
•Recommended dimensions: 800 x 384.
496MyFord Touch® (If Equipped)
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

L.Driver settings:Depending on your vehicle and option package, you
may have the following features:
•Touch+or–to adjust the temperature.
•If your vehicle is equipped with heated seats, touch the heated seat
icon to control the heated seat. See theSeatschapter.
•If your vehicle is equipped with cooled seats, touch the cooled seat
icon to control the cooled seat. See theSeatschapter.
•Touch and holdMyTempto select a temperature you would like your
vehicle to remember and maintain for you.
•If your vehicle is equipped with a heated steering wheel, touch the
heated steering wheel icon to warm the steering wheel.
If your vehicle is equipped with a wood-trimmed steering wheel, it does
not heat between the 10 o’clock and 2 o’clock positions.
Climate Control Voice Commands
The following voice commands are available at the main menu
level of a voice session. For example, press the voice button
and after the prompt, “Say a command”; say any of the
following commands:
Climate control voice commands
“Climate automatic”
“Climate my temperature”
“Climate off”
“Climate on”
“Climate temperature <15.5–29.5> degrees”
“Climate temperature <60–85> degrees”
“Help”
There are additional climate control commands but in order to access
them, you have to say “Climate” first, then when the system is ready to
listen, you may say any of the following commands:
Additional climate control voice commands
“Automatic” “Panel on”
“A/C off” “Rear defrost off”
“A/C on” “Rear defrost on”
“Defrost off” “Recirc off”
“Defrost on” “Recirc on”
“Dual off” “Temperature”
*
MyFord Touch® (If Equipped)509
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

Navigation Voice Commands
When in navigation mode, press the voice button on the
steering wheel control. After the tone, say any of the following
commands:
Navigation system voice commands
“Cancel next waypoint”1“Navigation”3
“Cancel route”1“Navigation voice volume
decrease”1
“Destination”2“Navigation voice volume
increase”1
“Destination
“Destination
“Destination favorites” “Show heading up”
“Destination home” “Show map”
“Destination intersection” “Show north up”
“Destination nearest
1
“Destination nearest POI” “Show turn list”1
“Destination play nametags” “Voice guidance off”
“Destination POI” “Voice guidance on”
“Destination POI category” “Where am I?”
“Destination previous destination” “Zoom in”
“Destination street address” “Zoom out”
“Detour”
1“Help”
1This command is only available when a navigation route is active.
2If you have said the command, “Destination”, you may say any of the
above commands or commands in the following Destination chart.
3If you have said the command, “Navigation”, you may say any of the
above commands or commands in the following Navigation chart.
“DESTINATION”
“
“
“Favorites”
520MyFord Touch® (If Equipped)
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point inspection
Accessory drive belt(s) Hazard warning system operation
Battery performance Horn operation
Engine air filter Radiator, cooler, heater and A/C hoses
Exhaust system Suspension components for leaks or
damage
Exterior lamps operation Steering and linkage
Fluid levels
*; fill if necessary Tires (including spare) for wear and
proper pressure**
For oil and fluid leaks Windshield for cracks, chips or pits
Half-shaft dust boots Washer spray and wiper operation
*Brake, coolant recovery reservoir, automatic transmission (with an
underhood dipstick) and window washer.
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It is a comprehensive way to perform a
thorough inspection of your vehicle. It is your checklist that gives you
immediate feedback on the overall condition of your vehicle. You will
know what has been checked, what is okay, as well as those things that
may require future or immediate attention. The multi-point vehicle
inspection is one more way to keep your vehicle running great!
Scheduled Maintenance549
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

Normal scheduled maintenance*
At every oil change
interval as indicated by
the information displayChange engine oil and filter.**
Rotate tires, inspect tire wear and measure
tread depth.
Perform multi-point inspection
(recommended).
Inspect automatic transmission fluid level (if
equipped with dipstick). Consult dealer for
requirements.
Inspect brake pads, shoes, rotors, drums,
brake linings, hoses and parking brake.
Inspect engine cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect rear axle and U-joints. Lubricate if
equipped with grease fittings (All-wheel drive
vehicles).
Inspect half-shaft boots (if equipped).
Inspect steering linkage, ball joints,
suspension, tie-rod ends, driveshaft and
U-joints. Lubricate if equipped with grease
fittings.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
*Do not exceed one year or 10000 miles (16000 kilometers) between
service intervals.
**Reset your Intelligent Oil-Life Monitor after each engine oil and filter
change. See theInstrument Clusterchapter.
552Scheduled Maintenance
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

H
Hazard flashers .........................272
HD Radio™ ...............................458
Headlamps
aiming ......................................314
bulb specifications ..................319
flash to pass ..............................98
high beam .........................98, 101
replacing bulbs .......................316
Head restraints .........................150
Heated steering wheel ..............507
Heating ......................138, 140, 142
Help ............................................506
Homelink wireless control
system ........................................170
Hood ..........................................294
How to use voice commands ...451
I
Ignition ...............................182, 361
Illuminated visor mirror ...........110
Information displays .................120
Inspection/maintenance (I/M)
testing ........................................198
Instrument panel
cleaning ...................................324
cluster ......................................114
Intelligent Access Key ................64
J
Jack ............................................353
positioning ...............................353storage .....................................353
Joining two calls
(multiparty/conference call) ....401
Jump-starting your vehicle ......273
K
Keyless entry system
autolock .....................................77
keypad .......................................83
locking and unlocking
doors ..........................................84
programming entry code .........83
Keys .......................................64, 85
positions of the ignition .........182
L
Lamps
bulb replacement
specifications chart ................319
headlamps, flash to pass ..........98
interior lamps .........................104
replacing bulbs .......................316
LATCH anchors ...........................26
Liftgate ..................................79–80
Lights, warning and
indicator ....................................114
Listening to music ....................454
Load limits .................................248
Locks
autolock .....................................77
childproof ..................................37
doors ..........................................74
Lubricant specifications ...........362
Lug nuts ....................................359
566Index
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)