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In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel.
If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact our Customer Relationship Center.
The use of leaded fuel in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using leaded fuel may
also result in difficulty importing your
vehicle back into the United States. If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
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FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi
Arabia: 800 8971409
Local Telephone Number of Kuwait:
24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company Export
Operations & Global Growth Initiatives by
emailing [email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356 Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner
’s
Manual
French Owner ’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY) If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
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Circuits protected
Fuse rating
Fuse
Right-hand exterior lamps.
15 A
23
Emissions system.
10 A
24
Left-hand exterior lamps.
15 A
25
Horn.
20 A
26 Battery back-up sounder.
Interior lamps.
Engine cold start system module. 4
7.5 A
27 Water pump.2
15 A Active grill shutter. 2
Direction indicators.
15 A
28
Compressed natural gas, fuel control module. 1
20 A
29
Air conditioning clutch.
10 A
30
Not used.
-
31
Powertrain control module.
7.5 A
32
Transmission control unit.
Fuel injectors.
10 A
33 Mass air flow sensor.3
7.5 A
Heated exterior mirrors.
30 A
34
Left-hand fog lamp.
10 A
35
Right-hand fog lamp.
10 A
36
Left-hand high beam.
10 A
37
Right-hand high beam.
10 A
38
Not used.
-
39
Not used.
-
40
Not used.
-
41
Not used.
-
42
Not used.
-
43
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Circuits protected
Fuse rating
Fuse
Not used.
-
44
Not used.
-
45
Not used.
-
46
1 If equipped.
2 1.0L EcoBoost.
3 1.0L and 1.6L EcoBoost.
4 1.6L Flex-fuel Circuits switched
Relay
Compressed natural gas fuel system. 1
R1
Not used.
R2
Powertrain control module.
R3
Blower motor.
R4
Cooling fan.1
R5
Air conditioning clutch.
R6
High-speed cooling fan. 2
R7
Not used.
R8
Engine start inhibitor.
R9
High beam.
R10
Front fog lamps.
R11
Reversing lamp.3
R12
Fuel pump.
R13
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Circuits protected
Fuse rating
Fuse
Ignition switch.
15 A
1
Auto-dimming interior mirror.
7.5 A
2 Autowipers.
Heater relay control.
Instrument cluster.
7.5 A
3
Passenger airbag deactivation indicator.
7.5 A
4
Passenger sensing system.
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Circuits protected
Fuse rating
Fuse
On-board diagnostics connector.
15 A
5
Reversing lamps.
10 A
6
Instrument panel.
7.5 A
7
Information and entertainment display.
Moonroof.
7.5 A
8
Remote keyless entry.
20 A
9
Remote keyless starting.
Audio unit.
15 A
10
SYNC module.
Windshield wipers.
20 A
11
Climate control.
7.5 A
12
Rear window wiper.
15 A
13
Remote keyless entry.
20 A
14
Remote keyless starting.
Windshield wipers.
15 A
15
Exterior mirrors.
5 A
16
Power windows.
Heated seats.
15 A
17
Brake lamp.
10 A
18
Instrument cluster.
7.5 A
19
Airbags
10 A
20
Electronic power assist steering.
7.5 A
21 Instrument cluster.
Ignition.
Windshield wipers.
Passive anti-theft system.
Transmission control unit.
7.5 A
22 Powertrain control module.
Anti-lock brake system.
Stability assist.
Transmission control unit.
7.5 A
23
Audio unit.
7.5 A
24
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GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking routine
service easy. See Scheduled
Maintenance (page 396).
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts. Working with the Engine Off
1.
Set the parking brake and shift to park
(P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. 1.
Set the parking brake and shift to park
(P).
2. Block the wheels
OPENING AND CLOSING THE
HOOD
Opening the Hood 1. Pull the hood release lever.
2. Slightly lift the hood.
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UNDER HOOD OVERVIEW - 1.0L ECOBOOST™
Engine coolant reservoir
*
: See Engine Coolant Check (page 183).
A
Engine oil filler cap *
:
See Engine Oil Check (page 182).
B
Battery:
See Changing the 12V Battery (page 186).
C
Brake and clutch fluid reservoir *
:
See Brake Fluid Check (page 186).
D
Engine compartment fuse box:
E
Windshield and rear window washer fluid reservoir:
See Washer Fluid Check
(page 186).
F
Air cleaner:
See Changing the Engine Air Filter (page 199).
G
Engine oil dipstick *
:
See Engine Oil Check (page 182).
H
* The filler caps and the engine oil dipstick are colored for easy identification.
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