2015 FORD FIESTA steering

If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 34). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 157).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
1. Press the phone button to enter the phone menu.
2. Scroll to select 911 Assist.
3. Press
OK to confirm and enter the 911
Assist menu.
4. Scroll to select between On or Off.
5. Press
OK when the desired option
appears in the radio display. Set On or
Set Off
appears in the display as
confirmation.
Off selections include:
• Off with reminder: Provides a display
and voice reminder at phone
connection at vehicle start.
• Off without reminder: Provides a
display reminder only without a voice
reminder at phone connection.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident. •
You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
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Connecting to SYNC Services Using
the Phone Menu
1. Press the phone button to enter the
phone menu.
2. Scroll to Services.
3. Press OK to confirm and enter the
Services menu. The display indicates
the system is connecting.
4. Press
OK. SYNC initiates the call to the
Services portal.
5. Once you connect to the service, follow
the voice prompts to request the
desired service, such as Traffic or
Directions. You can also say, "What are
my choices?" to receive a list of
available services from which to
choose.
6. Say, "Services" to return to the Services
main menu or for help, say, "Help".
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say "Directions" or "Business search".
To find the closest business or type of
business to your current location, just
say "Business search" and then
"Search near me". If you need further
assistance in finding a location you can
say "Operator" at any time within a
Directions or Business search to speak
with a live operator. The system may
prompt you to speak with an operator
when it has difficulty matching your
voice request. The live operator can assist you by searching for businesses
by name or by category, residential
addresses by street address or by
name or specific street intersections.
Operator Assist is a feature of your
SYNC Services subscription. For more
information on Operator Assist, visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your
destination. Once you select your
destination, the system uploads your
current vehicle location, calculates a
route based on current traffic
conditions and sends it back to your
vehicle. After the route download is
complete, the phone call automatically
ends. You then receive audible and
visual driving instructions as you travel
toward your destination.
3. While on an active route, you can select
or say "Route summary" or "Route
status" to view the Route Summary
turn list or the Route Status ETA. You
can also turn voice guidance on or off,
cancel the route or update the route.
If you miss a turn, SYNC automatically asks
if you want the route updated. Just say,
"Yes" when prompted and the system
sends a new route to your vehicle.
Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say "Goodbye" from the SYNC Services main menu.
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SYNC Services quick tips
You can personalize your Services feature to provide
quicker access to your most used or favorite information.
You can save address points such as work or home. You
can also save favorite information like sports teams or a
news category. You can learn more about personalization
by logging onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to
SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-
enabled cellular phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your
phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services.
Portable
You can even access your account outside your vehicle.
Just use the number on your phone's call history. Traffic
and Directions features do not function properly but
information services and the 411 connect and text message
features are available.
SYNC AppLink
Note: This feature is only available in the
United States.
Note: You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port in order to start the
application. We recommend you lock your
iPhone after starting an application.
Note: The AppLink feature is not available
if your vehicle is equipped with the MyFord
Touch or MyLincoln Touch system.
Note: Depending on your display type, you
can access AppLink from the media menu,
the phone menu, or by using voice
commands. Once an app is running through
AppLink, you can control main features of
the app through voice commands and
steering wheel controls. To Access Using the Phone Menu
1. Press the phone button to access the
SYNC phone menu on-screen.
2. Scroll to Mobile Apps and press OK to access a list of available applications.
3. Scroll through the list of available applications and press OK to select a
particular app.
4. Once an app is running through SYNC,
you can access an app ’s menu by
pressing the MENU button to first
access the SYNC menu.
5. Select "SYNC-Media" by pressing
OK.
6. Scroll until " Menu" is displayed (such as, Pandora Menu),
then press
OK. From here, you can
access an application's features, such
as Thumbs up and Thumbs down. For
more information, please visit
www.SYNCMyRide.com.
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Using the Steering Wheel Controls
Depending on your vehicle, it may also have the following controls:
Action and Description
Control
Adjust the volume of playing media.
VOL
Use as you normally would in media modes.
Seek
Press to start a voice session. Press again to interrupt a voice
prompt and begin speaking. Press and hold to end an active
voice session.
Voice
Use as you normally would in media and phone modes.
Seek/call accept
Use as you normally would in media and phone modes.
Seek/call reject
Cleaning the Touchscreen Display
Use a dry, clean, soft cloth. If dirt or
fingerprints are still visible, apply a small
amount of alcohol to the cloth. Do not pour
or spray alcohol onto the display. Do not
use detergent or any type of solvent to
clean the display.
Support
The SYNC support team is available:
• Monday-Saturday, 8:30am-8:00pm
EST.
• United States: 1-888-270-1055
• Canada: 1-800-565-3673
Note: Times are subject to change due to
holidays. Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. •
Do not attempt to service or repair the
system. Have your vehicle checked by
an authorized dealer.
• Do not operate media devices if the
power cables are broken or damaged.
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Using the touchscreen, press:
Message
Settings
Help
Voice Command List
Using the steering wheel control, press
the voice button and when prompted
say one of the following: Voice Commands
Audio list of commands
Bluetooth audio list of commands
Browse list of commands
CD list of commands
List of commands *
Navigation list of commands
Phone list of commands
Radio list of commands
SD card list of commands
*
Sirius satellite list of commands
*
Travel link list of commands
USB list of commands
Voice instructions list of commands
Voice settings list of commands
voice settings help
* These voice commands are only available
when your vehicle is fitted with a
navigation system, and the navigation
system SD card is in the SD card slot. Voice Command Settings
These allow you to customize the level of
system interaction, help and feedback. The
system defaults to standard interaction
that uses candidate lists and confirmation
prompts as these provide the highest level
of guidance and feedback.
•
Interaction Mode: Novice mode
provides detailed interaction and
guidance. Advanced mode has less
audible interaction and more tone
prompts.
• Confirmation Prompts:
The system
uses these short questions to confirm
your voice command. If turned off, the
system simply makes a best guess as
to what you requested. The system
may still occasionally ask you to
confirm a voice command.
• Phone and Media Candidate Lists:
Candidate lists are lists of possible
results from your voice commands. The
system creates these lists when it has
the same confidence level of several
options based on your voice command.
Using the touchscreen, press the
settings icon, then press: Message
Voice settings
Voice Control
Select from the following:
Interaction Mode
Confirmation Prompts
Media Candidate Lists
Phone Candidate Lists
Voice Control Volume
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(If Equipped)

Using the steering wheel control, press
the voice button and when prompted
say one of the following:
Voice command
interaction mode novice
interaction mode advanced
confirmation prompts on
confirmation prompts off
phone candidate lists on
phone candidate lists off Voice command
media candidate lists on
media candidate lists off
voice settings help
Using Voice Commands with the
Touchscreen Options
The voice command system has a dual
mode feature which allows you to switch
between using voice commands and
making on-screen selections. This is
available only when the system displays a
list of candidates generated during a voice
command session. For example, when
entering a street address or trying to call a
contact from a cell phone paired to the
system.
SETTINGS 314
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Message
Item
Clock
A
Display
B
Sound
C
Vehicle
D
Settings
E
Help
F Clock
Under this menu, you can set the clock,
access and adjust the display, sound and
vehicle settings as well as access settings
for specific modes or the help feature.To make adjustments using the touchscreen, select:
Action and Description
Message
Press the settings icon.
Settings
Press the + or - to adjust the time.
Clock
From this screen, you can also make other adjustments such
as 12-hour or 24-hour mode, activate GPS time synchroniza-
tion and have the system automatically update new time
zones.
You can also turn the outside air temperature display off and
on. It appears at the top center of the touchscreen, next to
the time and date.
Note: You cannot manually set the date. Your vehicle ’s GPS does this for you.
Note: If the battery has been disconnected, your vehicle needs to acquire a GPS signal to
update the clock. Once your vehicle acquires the signal, it may take a few minutes for the
update to display the correct time.
Display You can adjust the display using the
touchscreen or the voice button on the
steering wheel controls.
To make adjustments using the touchscreen, select: Action and Description
Message
Press the settings icon.
Settings
Display
Then select from the following:
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Voice command
(USB [<1-n>] | iPod | MP3 [player])
(browse | show | search) help
* These commands are only usable if you
have an active subscription to SIRIUS
satellite radio.
The voice system allows you to change
audio sources with a simple voice
command. For example, if you are listening
to music on a USB device, then want to
switch to a satellite radio channel, simply
press the voice button on the steering
wheel controls and say the name of the
SIRIUS station (for example, "the
Highway"). The following voice commands
are available at the top level of the voice
session no matter which current audio
source you are listening to (for example a
USB device or SIRIUS satellite radio).
Note: This is only available when your
MyFord Touch system language is set to
North American English.
Press the voice button and when
prompted say any of the following: Voice command
[tune [to]] (FM |
[FM])
[tune [to]] (AM |
[AM])
*
[tune [to]] [Sirius]
play (song | track | title | file) podcast episode name | video
podcast episode name | song name
| audiobook title name> by artist

**
play [artist] author name> Voice command
**
play genre
**
play playlist
*
[tune [to]] [Sirius] [channel] <0-
223>
*
[tune [to]] [Sirius] sports (game |
games)
* This command is only usable if you have
an active subscription to SIRIUS satellite
radio.
** The commands that have [ ] around the
word means that the word is optional. For
example, if you say, "Play Metallica", this
is the same as the voice command, "Play
[artist] ".
AM/FM Radio Touch the AM or FM tab to listen
to the radio.
To change between AM and FM presets,
just touch the AM or FM tab.
Memory Presets
Save a station by pressing and holding one
of the memory preset areas. There is a brief
mute while the radio saves the station.
Sound returns when finished.
HD Radio
Touch this button to turn HD Radio on. The
light on the button illuminates when the
feature is on. HD Radio allows you to
receive radio broadcasts digitally, where
available, providing free, crystal-clear
sound. See HD Radio information later in
this chapter.
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