Note:
This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Reception Factors Potential satellite radio reception issues
For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Station overload
Your display may show ACQUIRING . . . to indicate the
interference and the audio system may mute.
Satellite radio signal interfer-
ence
SIRIUS® Satellite Radio Service
Note: SIRIUS reserves the unrestricted right
to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes. SIRIUS satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SIRIUS satellite radio system includes
hardware and a limited subscription term,
which begins on the date of sale or lease
of your vehicle. See an authorized dealer
for availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
complete list of SIRIUS satellite radio
channels, and other features, please visit
www.siriusxm.com in the United States,
www.sirius.ca in Canada, or call SIRIUS at
1-888-539-7474.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. When in
satellite radio mode, press Options.
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Troubleshooting
Action
Condition
Message
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring…
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating…
Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.
SIRIUS has updated the
channels available for your
vehicle.
Subscription Updated
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AUDIO INPUT JACK
WARNINGS
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. For safety reasons, do not connect
or adjust the settings on your
portable music player while your
vehicle is moving. Store the portable music player in a
secure location, such as the center
console or the glove box, when your
vehicle is moving. Hard objects may
become projectiles in a collision or sudden
stop, which may increase the risk of serious
injury. The audio extension cable must be
long enough to allow the portable music
player to be safely stored while your
vehicle is moving. The auxiliary input jack allows you to
connect and play music from your portable
music player through your vehicle speakers.
You can use any portable music player
designed for use with headphones. Your
audio extension cable must have male
1/8th-inch (3.5 millimeter) connectors at
each end.
1. Switch off the engine, radio and
portable music player. Set the parking
brake and put the transmission in
position P (vehicle with an automatic
transmission) or neutral (vehicle with
a manual transmission).
2. Plug the extension cable from the portable music player into the auxiliary
input jack.
3. Switch the radio on. Select either a tuned FM station or a CD.
4. Adjust the volume as desired.
5. Switch your portable music player on and adjust its volume to half its
maximum level.
6. Press
AUX until LINE or LINE IN
appears in the display. You should hear
music from your device even if it is low.
7. Adjust the volume on your portable music player until it reaches the volume
level of the FM station or CD. Do this
by switching back and forth between
the AUX and FM or CD controls.
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Pairing a Phone for the First Time
Note:
SYNC can support downloading up
to approximately 1000 entries per
Bluetooth-enabled cellular phone.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position P.
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
1. Press the phone button. When the display indicates there is no phone
paired, press
OK.
2. When
Find SYNC appears in the
display, press OK.
3. Put your phone into Bluetooth discovery mode. See your device's
manual if necessary.
4. When prompted on your phone's display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Pairing Subsequent Phones
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position
P.
Note: To scroll through the menus, press
the up and down arrows on your audio
system. 1.
Press the phone button, and then scroll
to System Settings. Press
OK.
2. Scroll to Bluetooth Devices. Press
OK.
3. Scroll to Add Bluetooth Device. Press OK
.
4. When
Find SYNC appears in the
display, press OK.
5. Put your phone into Bluetooth discovery mode. See your phone's
manual if necessary.
6. When prompted on your phone's display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
The system then prompts with questions,
such as if you would like to set the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and download
your phone book.
Phone Voice Commands
Press the voice icon and say "Phone". Say
any of the following: "PHONE"
"Call
"Call
"Call
"Call
"Call
"Call
"Call history incoming" 2
"Call history missed" 2
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Advanced
The Advanced menu allows you to access
and set prompts, languages, defaults,
perform a master reset, install an
application and view system information.
1. Press the phone button to enter the
phone menu
2. Scroll to System Settings. Press OK.
3. Scroll to Advanced. Press
OK.
4. Scroll to select from the following options: You can:
If you select:
Get help from SYNC by using questions, helpful hints or
asking you for a specific action. To turn these prompts on
or off:
Prompts
1. Press
OK to select and scroll to select between On and
Off.
2. Press
OK when the desired selection appears in the
display. SYNC takes you back to the Advanced menu.
Choose between English, Français and Español. Once
selected, all of the radio displays and prompts are in the
selected language.
Languages
1. Press OK to select and then scroll through the languages.
2. Press
OK when the desired selection appears in the
display. If you change the language setting, the display
indicates that the system is updating. When complete,
SYNC takes you back to the Advanced menu.
Return to the factory default settings. This selection does
not erase your indexed information (phonebook, call
history, text messages and paired devices).
Factory Defaults
1. Press
OK to select and then press OK again when
Restore Defaults? appears in the display.
2. Press OK to confirm.
Completely erase all information stored on SYNC
(phonebook, call history, text messages and paired
devices) and return to the factory default settings.
Master Reset
Press
OK to select. The display indicates when complete
and SYNC takes you back to the Advanced menu.
Install applications you have downloaded.
Install Application?
Press
OK and scroll to select. Press OK to confirm.
Delete all previously paired phones (and all information
originally saved with those phones).
Delete All Devices
Press
OK to select.
Access the Auto Version number as well as the FDN
number.
System Info
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If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 34). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 157).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
1. Press the phone button to enter the phone menu.
2. Scroll to select 911 Assist.
3. Press
OK to confirm and enter the 911
Assist menu.
4. Scroll to select between On or Off.
5. Press
OK when the desired option
appears in the radio display. Set On or
Set Off
appears in the display as
confirmation.
Off selections include:
• Off with reminder: Provides a display
and voice reminder at phone
connection at vehicle start.
• Off without reminder: Provides a
display reminder only without a voice
reminder at phone connection.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident. •
You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
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Press the voice button and when prompted say:
Action and Description
Voice command
You can now play music by saying any of the appropriate
voice commands. See Media voice commands.
(USB [stick] | iPod | MP3
[player])
You do not need to say words that appear within square brackets. For example, for where
(USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick.
To Connect Using the System Menu
Plug the device into the USB port. See
USB Port (page 263).
Press the
AUX button, then scroll to: Action and Description
Message
Press the
OK button to enter the media menu.
Menu
Press the
OK button.
Browse device
Press the
OK button.
USB
Depending on how many digital media files are on your
connected device, the following message may appear in the
radio display. When indexing is complete, the screen returns
to the Play menu.
Indexing…
Select one of the following:
Play all
Artist
Albums
Genres
Playlists
Tracks
Browse USB
Similar music Exit the current menu.
Return
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Using the touchscreen, press:
Message
Settings
Help
Voice Command List
Using the steering wheel control, press
the voice button and when prompted
say one of the following: Voice Commands
Audio list of commands
Bluetooth audio list of commands
Browse list of commands
CD list of commands
List of commands *
Navigation list of commands
Phone list of commands
Radio list of commands
SD card list of commands
*
Sirius satellite list of commands
*
Travel link list of commands
USB list of commands
Voice instructions list of commands
Voice settings list of commands
voice settings help
* These voice commands are only available
when your vehicle is fitted with a
navigation system, and the navigation
system SD card is in the SD card slot. Voice Command Settings
These allow you to customize the level of
system interaction, help and feedback. The
system defaults to standard interaction
that uses candidate lists and confirmation
prompts as these provide the highest level
of guidance and feedback.
•
Interaction Mode: Novice mode
provides detailed interaction and
guidance. Advanced mode has less
audible interaction and more tone
prompts.
• Confirmation Prompts:
The system
uses these short questions to confirm
your voice command. If turned off, the
system simply makes a best guess as
to what you requested. The system
may still occasionally ask you to
confirm a voice command.
• Phone and Media Candidate Lists:
Candidate lists are lists of possible
results from your voice commands. The
system creates these lists when it has
the same confidence level of several
options based on your voice command.
Using the touchscreen, press the
settings icon, then press: Message
Voice settings
Voice Control
Select from the following:
Interaction Mode
Confirmation Prompts
Media Candidate Lists
Phone Candidate Lists
Voice Control Volume
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(If Equipped)