If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 34). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 157).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
1. Press the phone button to enter the phone menu.
2. Scroll to select 911 Assist.
3. Press
OK to confirm and enter the 911
Assist menu.
4. Scroll to select between On or Off.
5. Press
OK when the desired option
appears in the radio display. Set On or
Set Off
appears in the display as
confirmation.
Off selections include:
• Off with reminder: Provides a display
and voice reminder at phone
connection at vehicle start.
• Off without reminder: Provides a
display reminder only without a voice
reminder at phone connection.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident. •
You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
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Using the Steering Wheel Controls
Depending on your vehicle, it may also have the following controls:
Action and Description
Control
Adjust the volume of playing media.
VOL
Use as you normally would in media modes.
Seek
Press to start a voice session. Press again to interrupt a voice
prompt and begin speaking. Press and hold to end an active
voice session.
Voice
Use as you normally would in media and phone modes.
Seek/call accept
Use as you normally would in media and phone modes.
Seek/call reject
Cleaning the Touchscreen Display
Use a dry, clean, soft cloth. If dirt or
fingerprints are still visible, apply a small
amount of alcohol to the cloth. Do not pour
or spray alcohol onto the display. Do not
use detergent or any type of solvent to
clean the display.
Support
The SYNC support team is available:
• Monday-Saturday, 8:30am-8:00pm
EST.
• United States: 1-888-270-1055
• Canada: 1-800-565-3673
Note: Times are subject to change due to
holidays. Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. •
Do not attempt to service or repair the
system. Have your vehicle checked by
an authorized dealer.
• Do not operate media devices if the
power cables are broken or damaged.
309
Fiesta (CCT), enUSA, Second Printing MyFord Touch
™ (If Equipped)
•
You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically. 911 Assist May Not Work If:
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
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Fiesta (CCT), enUSA, Second Printing MyFord Touch
™ (If Equipped)
A
A/C
See: Climate Control........................................... 95
About This Manual...........................................7
ABS See: Brakes........................................................... 130
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 130
Accessories.....................................................377 Exterior style......................................................... 377
Interior style.......................................................... 377
Lifestyle.................................................................. 377
Peace of mind...................................................... 377
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps..........................187 Horizontal Aim Adjustment........................... 188
Vertical Aim Adjustment.................................. 187
Adjusting the Steering Wheel....................61
Airbag Disposal................................................41
Air Conditioning See: Climate Control........................................... 95
Air Vents............................................................95 Center Air Vents.................................................... 95
Side Air Vent.......................................................... 95
Alarm See: Anti-Theft Alarm........................................ 59
Ambient Lighting...........................................69
Anti-Theft Alarm............................................59 Alarm System........................................................ 59
Arming the Alarm................................................. 59
Disarming the Alarm........................................... 59
Triggering the Alarm............................................ 59
Appendices....................................................379
Audible Warnings and Indicators.............82 Exterior Lamps On............................................... 82
Gearshift Lever Not in Park (P)....................... 82
Key in Ignition......................................................... 82
Key Outside Vehicle - Vehicles With Keyless System................................................................ 82
Low Fuel.................................................................. 82
Parking Brake On.................................................. 82
Safety Belt Minder............................................... 82
Audio Control....................................................61
Audio Input Jack...........................................262 Audio System................................................245
General Information......................................... 245
Audio Troubleshooting
..............................263
Audio Unit - Vehicles With: AM/FM/ CD...................................................................246
Alternative Frequencies.................................. 249
Automatic Volume Control............................ 249
Autostore Control.............................................. 249
Sound Button...................................................... 248
Station Preset Buttons.................................... 249
Station Tuning Control.................................... 248
Waveband Button............................................. 248
Audio Unit - Vehicles With: SYNC/AM/ FM/CD..........................................................250
Alternative Frequencies................................... 253
Automatic Volume Control............................ 253
Autostore Control.............................................. 253
Sound Button...................................................... 252
Station Preset Buttons.................................... 252
Station Tuning Control..................................... 252
Waveband Button.............................................. 252
Audio Unit - Vehicles With: Touchscreen Display/Sony Audio System
.................255
Audio Unit - Vehicles With: Touchscreen Display
..........................................................254
Autolamps........................................................66 Windshield Wiper Activated
Headlamps........................................................ 66
Automatic Climate Control........................97 Temperature Control.......................................... 98
Automatic Transmission
............................124
Emergency Park Position Release
Lever.................................................................... 127
Hints on Driving with an Automatic Transmission.................................................... 127
Selector Lever Positions................................... 125
Sport Mode and Manual Shifting.................126
Automatic Transmission Fluid Check.............................................................185
Auxiliary Power Points
...............................109
12 Volt DC Power Point..................................... 109
Location................................................................. 109
B
Bonnet Lock See: Opening and Closing the Hood............177
411
Fiesta (CCT), enUSA, Second Printing Index
Personal Safety System
™..........................33
How Does the Personal Safety System
Work?................................................................... 33
Phone...............................................................345 Making Calls......................................................... 347
Pairing Subsequent Cell Phones.................346
Pairing Your Cell Phone for the First Time.................................................................. 346
Phone Menu Options....................................... 348
Phone Settings................................................... 350
Phone Voice Commands................................. 351
Receiving Calls.................................................... 347
Text Messaging................................................... 349
Power Door Locks See: Locking and Unlocking.............................. 51
Power Steering Fluid Check.....................186
Power Windows
..............................................70
Accessory Delay..................................................... 71
Bounce-Back......................................................... 70
One-Touch Down................................................. 70
One-Touch Up....................................................... 70
Window Lock......................................................... 70
R
Rear Seats.......................................................106 Folding the Seatback....................................... 106
Unfolding the Seatback................................... 107
Rear Under Floor Storage..........................142 Adjustable Load Floor....................................... 142
Rear View Camera........................................137 Turning the Rear View Camera Off..............138
Turning the Rear View Camera On...............137
Using the Display................................................. 137
Rear View Camera See: Rear View Camera.................................... 137
Rear Window Wiper and Washers..........64 Intermittent Wipe................................................ 64
Rear Window Washer......................................... 64
Reverse Gear Wipe.............................................. 64
Refueling...........................................................117 Easy Fuel ™ Capless Fuel System.................118 Remote Control
..............................................42
Car Finder................................................................ 46
Integrated Keyhead Transmitter..................... 42
Intelligent Access Transmitter........................ 43
Replacing the Battery......................................... 43
Reprogramming the Unlocking Function.............................................................. 43
Sounding a Panic Alarm.................................... 46
Removing a Headlamp..............................188
Repairing Minor Paint Damage................214
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................46
Reporting Safety Defects (Canada Only)...............................................................167
Reporting Safety Defects (U.S. Only)..............................................................166
Roadside Assistance
...................................157
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 157
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 157
Vehicles Sold in the United States: Getting Roadside Assistance..................................... 157
Vehicles Sold in the United States: Using Roadside Assistance..................................... 157
Roadside Emergencies...............................157
Running-In See: Breaking-In.................................................. 154
S
Safety Belt Height Adjustment.................29
Safety Belt Minder.........................................30 Belt-Minder™........................................................ 30
Safety Belts......................................................26 Principle of Operation........................................ 26
Safety Belt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation..................................... 30
Safety Precautions
.......................................116
417
Fiesta (CCT), enUSA, Second Printing Index
Satellite Radio..............................................259
Satellite Radio Electronic Serial Number
(ESN)................................................................ 260
Satellite Radio Reception Factors..............260
SIRIUS® Satellite Radio Service.................260
Troubleshooting.................................................. 261
Scheduled Maintenance Record...........404
Scheduled Maintenance..........................396
Seats.................................................................103
Security..............................................................58
Settings............................................................314 Clock........................................................................\
315
Display.................................................................... 315
Settings.................................................................. 318
Sound...................................................................... 316
Vehicle..................................................................... 317
Side Airbags
.....................................................38
Side Curtain Airbags.....................................39
Sitting in the Correct Position..................103
Snow Chains See: Using Snow Chains.................................. 232
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................402
Exceptions........................................................... 403
Speed Control See: Cruise Control............................................ 139
Stability Control............................................133 Principle of Operation....................................... 133
Starter Switch See: Ignition Switch............................................. 111
Starting a Gasoline Engine.........................113 Cold or Hot Engine............................................... 113
Engine Idle Speed after Starting.................... 114
Failure to Start...................................................... 114
Flooded Engine..................................................... 114
Starting and Stopping the Engine............111 General Information............................................ 111
Steering
.............................................................141
Electric Power Steering..................................... 141
Steering Wheel................................................61
Storage Compartments
..............................110
Sunroof See: Moonroof....................................................... 74
Supplementary Restraints System.........34 Principle of Operation........................................ 34Switching Off the Engine............................114
Vehicles With a Turbocharger......................... 114
Symbols Glossary
.............................................7
SYNC™ Applications and Services.......279
911 Assist............................................................... 279
SYNC AppLink.................................................... 285
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, Unites
States Only).................................................... 282
Vehicle Health Report....................................... 281
SYNC™...........................................................264 General Information......................................... 264
SYNC™ Troubleshooting
.........................296
T
Tailgate See: Manual Liftgate........................................... 54
Technical Specifications - 1.0L EcoBoost™................................................200
Capacities............................................................ 200
Specifications...................................................... 201
Technical Specifications - 1.6L Duratec-16V Ti-VCT (Sigma)..............206
Capacities............................................................ 206
Specifications...................................................... 207
Technical Specifications - 1.6L EcoBoost™.................................................203
Capacities............................................................. 203
Specifications..................................................... 204
Technical Specifications See: Capacities and Specifications.............241
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
.......................164
Tire Care............................................................217 Glossary of Tire Terminology.......................... 219
Information About Uniform Tire Quality Grading............................................................... 217
Information Contained on the Tire Sidewall........................................................... 220
Temperature A B C............................................. 218
Traction AA A B C................................................ 218
Treadwear............................................................. 218
Tire Pressure Monitoring System...........232 Changing Tires With a Tire Pressure
Monitoring System....................................... 233
Understanding Your Tire Pressure Monitoring System ...................................... 233
418
Fiesta (CCT), enUSA, Second Printing Index