Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)
Possible cause(s)
Issue
Make sure that your VIN is
correctly listed in your
account.
When you register your
account, you must choose a
preferred dealer. If it already
lists a dealer, try selecting
another dealer and logging
out. Log back in, change it
back to your preferred
dealer, and retrieve the
report.
The preferred dealer
information did not load
correctly.
I am unable to retrieve the
report on the website, or I
receive a system error.
Update your cellular number
in your account on the
website.
This could be due to your
phone's compatibility.
Bad signal strength.
I am unable to submit a
report.
Make sure you have full
signal strength and that your
Bluetooth volume level has
been turned up.
You did not register your
phone correctly on the
website.
Make sure the currently
connected phone is
registered on your
SYNCMyRide account.
Try deleting your phone and
performing a clean pairing.
This is a free feature, but you
must first register online to
use it.
You did not activate this
phone for this service.
Your phone has ID blocker
active.
I heard a commercial when
I tried to use Traffic, Direc-
tions and Information.
Turn off ID blocker on your
phone as the system recog-
nizes you by your phone
number.
Make sure the currently
connected phone is the
same one that is registered
on your SYNCMyRide
account.
374
Fiesta (CCT), enUSA, Second Printing MyFord Touch
™ (If Equipped)
For a complete listing of the accessories
that are available for your vehicle, please
contact your dealer or visit our online store
at www.Accessories.Ford.com (United
States only).
Ford Custom Accessories are available for
your vehicle through an authorized Ford
dealer. Ford Motor Company will repair or
replace any properly authorized
dealer-installed Ford Genuine Accessory
found to be defective in factory-supplied
materials or workmanship during the
warranty period, as well as any component
damaged by the defective accessories.
Ford Motor Company will warrant your
accessory through the warranty that
provides the greatest benefit:
•
24 months, unlimited miles.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Vehicle covers.
• Body kits.
• Graphics kit.
• Side window deflectors.
• Splash guards.
• Rear spoiler.
• Wheels.
• Bumper protectors.
Interior style
• All-weather floor mats.
• Rear seat entertainment*.
• Premium carpeted floor mats.
• Lighted door sill plates.
• Ambient lighting.
• Gear shift knob. Lifestyle
•
Ash cup and smokers packages.
• Roof racks and carriers*.
• Cargo organization.
Peace of mind
• Remote start.
• Vehicle security systems.
• Keyless entry keypad.
• Wheel locks.
• Bumper-mounted parking sensor*.
• Locking fuel plug for capless fuel
system.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories, equipment,
passengers and luggage to your vehicle:
377
Fiesta (CCT), enUSA, Second Printing Accessories
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the only
extended service plan backed by Ford
Motor Company, and provides peace of
mind protection beyond the New Vehicle
Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four Extended Service Plans with
different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S. and
Canada. It is the only extended service plan
authorized and backed by Ford Motor
Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
394
Fiesta (CCT), enUSA, Second Printing Extended Service Plan (ESP)
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
398
Fiesta (CCT), enUSA, Second Printing Scheduled Maintenance
A
A/C
See: Climate Control........................................... 95
About This Manual...........................................7
ABS See: Brakes........................................................... 130
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 130
Accessories.....................................................377 Exterior style......................................................... 377
Interior style.......................................................... 377
Lifestyle.................................................................. 377
Peace of mind...................................................... 377
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps..........................187 Horizontal Aim Adjustment........................... 188
Vertical Aim Adjustment.................................. 187
Adjusting the Steering Wheel....................61
Airbag Disposal................................................41
Air Conditioning See: Climate Control........................................... 95
Air Vents............................................................95 Center Air Vents.................................................... 95
Side Air Vent.......................................................... 95
Alarm See: Anti-Theft Alarm........................................ 59
Ambient Lighting...........................................69
Anti-Theft Alarm............................................59 Alarm System........................................................ 59
Arming the Alarm................................................. 59
Disarming the Alarm........................................... 59
Triggering the Alarm............................................ 59
Appendices....................................................379
Audible Warnings and Indicators.............82 Exterior Lamps On............................................... 82
Gearshift Lever Not in Park (P)....................... 82
Key in Ignition......................................................... 82
Key Outside Vehicle - Vehicles With Keyless System................................................................ 82
Low Fuel.................................................................. 82
Parking Brake On.................................................. 82
Safety Belt Minder............................................... 82
Audio Control....................................................61
Audio Input Jack...........................................262 Audio System................................................245
General Information......................................... 245
Audio Troubleshooting
..............................263
Audio Unit - Vehicles With: AM/FM/ CD...................................................................246
Alternative Frequencies.................................. 249
Automatic Volume Control............................ 249
Autostore Control.............................................. 249
Sound Button...................................................... 248
Station Preset Buttons.................................... 249
Station Tuning Control.................................... 248
Waveband Button............................................. 248
Audio Unit - Vehicles With: SYNC/AM/ FM/CD..........................................................250
Alternative Frequencies................................... 253
Automatic Volume Control............................ 253
Autostore Control.............................................. 253
Sound Button...................................................... 252
Station Preset Buttons.................................... 252
Station Tuning Control..................................... 252
Waveband Button.............................................. 252
Audio Unit - Vehicles With: Touchscreen Display/Sony Audio System
.................255
Audio Unit - Vehicles With: Touchscreen Display
..........................................................254
Autolamps........................................................66 Windshield Wiper Activated
Headlamps........................................................ 66
Automatic Climate Control........................97 Temperature Control.......................................... 98
Automatic Transmission
............................124
Emergency Park Position Release
Lever.................................................................... 127
Hints on Driving with an Automatic Transmission.................................................... 127
Selector Lever Positions................................... 125
Sport Mode and Manual Shifting.................126
Automatic Transmission Fluid Check.............................................................185
Auxiliary Power Points
...............................109
12 Volt DC Power Point..................................... 109
Location................................................................. 109
B
Bonnet Lock See: Opening and Closing the Hood............177
411
Fiesta (CCT), enUSA, Second Printing Index
Booster Seats..................................................20
Types of Booster Seats....................................... 21
Brake Fluid Check........................................186
Brakes...............................................................130 General Information.......................................... 130
Breaking-In......................................................154 Brakes and Clutch.............................................. 154
Engine..................................................................... 154
Tires........................................................................\
. 154
Bulb Specification Chart...........................198
C
Cabin Air Filter
................................................101
California Proposition 65..............................11
Capacities and Specifications.................241
Cargo Nets
.......................................................143
Installing and Removing the Cargo
Net....................................................................... 143
Car Wash See: Cleaning the Exterior............................... 210
Changing a Bulb - 4-Door
.........................189
Center High Mounted Stop Lamp................193
Front Fog Lamps.................................................. 191
Headlamp............................................................. 189
Interior Lamp........................................................ 193
License Plate Lamp........................................... 193
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp............................ 194
Reading Lamps................................................... 193
Rear Lamps........................................................... 192
Side Direction Indicator................................... 190
Changing a Bulb - 5-Door.........................194 Center High Mounted Stop Lamp.................197
Front Fog Lamps................................................ 196
Headlamp............................................................. 194
Interior Lamp....................................................... 198
License Plate Lamp............................................ 197
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp............................ 198
Reading Lamps................................................... 198
Rear Lamps........................................................... 197
Side Direction Indicator.................................... 195
Changing a Fuse
............................................176
Fuses........................................................................\
176Changing a Road Wheel...........................236
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 236
Stowing the Flat Tire........................................ 239
Tire Change Procedure..................................... 237
Changing the 12V Battery..........................186
Changing the Engine Air Filter.................199
Changing the Wiper Blades
.....................186
Rear Window Wiper Blade.............................. 187
Windshield Wiper Blades................................ 186
Checking MyKey System Status..............49 MyKey Distance.................................................... 49
Number of Admin Keys...................................... 49
Number of MyKeys.............................................. 49
Checking the Wiper Blades......................186
Child Restraint and Safety Belt Maintenance.................................................32
Child Safety
.......................................................13
General Information............................................. 13
Child Safety Locks
..........................................24
Left-Hand Side...................................................... 25
Right-Hand Side................................................... 25
Child Seat Positioning...................................22
Cigar Lighter
...................................................109
Cleaning Leather Seats..............................213
Cleaning Products
........................................210
Cleaning the Alloy Wheels........................214
Cleaning the Engine......................................211
Cleaning the Exterior...................................210 Exterior Chrome Parts...................................... 210
Exterior Plastic Parts.......................................... 211
Stripes or Graphics.............................................. 211
Underbody.............................................................. 211
Cleaning the Instrument Panel and Instrument Cluster Lens..........................212
Cleaning the Interior.....................................212
Cleaning the Windows and Wiper Blades.............................................................212
Clearing All MyKeys.......................................48
Climate Control
..............................................95
Principle of Operation........................................ 95
Clock...................................................................86 Type 1........................................................................\
86
Type 2....................................................................... 86
Cold Weather Precautions
........................155
Coolant Check See: Engine Coolant Check............................ 183
Crash Sensors and Airbag Indicator
.........41
412
Fiesta (CCT), enUSA, Second Printing Index
Creating a MyKey............................................47
Programming or Changing Configurable
Settings............................................................... 48
Cruise Control..................................................62
Principle of Operation....................................... 139
Cruise control See: Using Cruise Control................................ 139
Cup Holders.....................................................110
Customer Assistance..................................162
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................67
Digital Radio...................................................257 HD Radio Reception and Station
Troubleshooting............................................ 258
Direction Indicators
.......................................68
Driver and Passenger Airbags....................35 Children and Airbags........................................... 35
Proper Driver and Front Passenger Seating Adjustment........................................................ 35
Driver Knee Airbag.........................................39
Driving Aids......................................................141
Driving Hints
...................................................154
Driving Through Water................................155
DRL See: Daytime Running Lamps......................... 67
E
Economical Driving......................................154
Emission Control System...........................119 On-Board Diagnostics (OBD-II)................... 120
Readiness for Inspection/Maintenance (I/M) Testing..................................................... 121
End User License Agreement..................379 SYNC End User License Agreement
(EULA).............................................................. 379
Engine Block Heater
.....................................114
Using the Engine Block Heater....................... 115
Engine Coolant Check................................183 Adding Engine Coolant.................................... 184
Checking the Engine Coolant......................... 183
Recycled Engine Coolant................................. 185
Severe Climates.................................................. 185Engine Immobilizer
See: Passive Anti-Theft System..................... 58
Engine Oil Check...........................................182 Adding Engine Oil............................................... 183
Engine Oil Dipstick - 1.0L EcoBoost™..................................................182
Engine Oil Dipstick - 1.6L Duratec-16V Ti-VCT (Sigma)
..........................................182
Engine Oil Dipstick - 1.6L EcoBoost™..................................................182
Engine Specifications
..................................241
Drivebelt Routing................................................ 241
Entertainment...............................................327 AM/FM Radio...................................................... 328
Bluetooth Audio................................................. 344
Browsing Device Content................................ 327
CD........................................................................\
.... 338
SD Card Slot and USB Port........................... 339
SIRIUS® Satellite Radio (If Activated)........................................................ 333
Supported Media Players, Formats and Metadata Information................................ 344
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
..................................12
Extended Service Plan (ESP).................394 SERVICE PLANS (CANADA ONLY)............395
SERVICE PLANS (U.S. Only)......................... 394
Exterior Mirrors
.................................................72
Fold-Away Exterior Mirrors................................ 73
Integrated Blind Spot Mirrors........................... 73
Power Exterior Mirrors......................................... 72
F
Fastening the Safety Belts..........................27 Safety Belt Extension Assembly.................... 29
Safety Belt Locking Modes............................... 28
Using Safety Belts During Pregnancy...........27
Floor Mats
........................................................155
Fog Lamps - Front See: Front Fog Lamps......................................... 67
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Fog Lamps............................................67
Front Passenger Sensing System............36
Fuel and Refueling........................................116
413
Fiesta (CCT), enUSA, Second Printing Index
Fuel Consumption.........................................119
Calculating Fuel Economy............................... 119
Filling the Tank..................................................... 119
Fuel Filter.........................................................186
Fuel Quality - Gasoline.................................117
Choosing the Right Fuel (Flexible Fuel
Vehicles)............................................................. 117
Choosing the Right Fuel (Gasoline Vehicles)............................................................. 117
Octane Recommendations.............................. 117
Fuel Shutoff
....................................................158
Fuses.................................................................168
Fuse Specification Chart
...........................168
Engine Compartment Fuse Box................... 168
Passenger Compartment Fuse Box.............172
G
Gauges................................................................75 Compass (If Equipped)...................................... 75
Engine Coolant Temperature Gauge.............76
Fuel Gauge.............................................................. 76
General Information on Radio Frequencies...................................................42
Intelligent Access................................................. 42
General Maintenance Information.......396 Multi-Point Inspection..................................... 398
Owner Checks and Services.......................... 397
Protecting Your Investment.......................... 396
Why Maintain Your Vehicle?......................... 396
Why Maintain Your Vehicle at Your Dealership?..................................................... 396
Getting Assistance Outside the U.S. and Canada..........................................................165
Getting the Services You Need................162 Away From Home............................................... 162
Global Opening and Closing.......................71 Global Closing........................................................ 72
Global Opening...................................................... 71
H
Handbrake See: Parking Brake............................................... 131
Hazard Warning Flashers..........................158
Headlamp Exit Delay....................................67
Head Restraints............................................103 Adjusting the Head Restraint........................ 104Heated Seats..................................................107
Heated Windows and Mirrors...................101
Heated Exterior Mirrors..................................... 101
Heated Windows................................................. 101
Heating See: Climate Control........................................... 95
Hill Start Assist..............................................128 Switching the System On and Off...............129
Using Hill Start Assist....................................... 128
Hints on Controlling the Interior Climate
...........................................................98
Cooling the Interior Quickly............................ 100
General Hints......................................................... 98
Heating the Interior Quickly............................. 99
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions................................ 101
Recommended Settings for Cooling .........100
Recommended Settings for Heating...........99
Side Window Defogging in Cold Weather.............................................................. 101
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................. 100
Hints on Driving With Anti-Lock Brakes............................................................130
Hood Lock See: Opening and Closing the Hood............177
I
Ignition Switch
.................................................111
In California (U.S. Only).............................163
Information Displays.....................................83 General Information............................................ 83
Information....................................................352 911 Assist............................................................... 358
Alerts...................................................................... 358
Calendar............................................................... 358
Sirius Travel Link................................................ 356
SYNC Services (If Equipped, United States Only).................................................................. 353
Vehicle Health Report..................................... 360
Information Messages
..................................87
414
Fiesta (CCT), enUSA, Second Printing Index