2015 FORD FIESTA sync

Voice command issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you are saying the
contacts exactly as they are
listed. For example, if you
save a contact as Joe
Wilson, say "Call Joe
Wilson".
The system may not be
reading the name the same
way you are saying it.
Contacts in your phonebook
may be very short and
similar, or they may contain
special characters.
Using the SYNC phone
menu, open the phonebook
and scroll to the name
SYNC is having trouble
understanding. SYNC will
read the name to you, giving
you some idea of the
pronunciation SYNC is
expecting.
Your phonebook contacts
may be in CAPS.
The system works better if
you list full names, such as
"Joe Wilson" rather than
"Joe".
Do not use special charac-
ters, such as 123 or ICE, as
the system does not recog-
nize them.
If a contact is in CAPS, you
have to spell it. JAKE
requires you to say "Call J-
A-K-E". MyFord Touch System Reset
The MyFord Touch system has System Reset feature that can be performed if the
function of a SYNC feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (such as paired devices,
phonebook, call history, text messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holding the Radio Power
button. After approximately 5 seconds the screen will go black. Allow a 1-2 minutes for the system reset to complete. You may then resume using the SYNC system.
376
Fiesta (CCT), enUSA, Second Printing MyFord Touch
™ (If Equipped)

END USER LICENSE
AGREEMENT
SYNC End User License Agreement
(EULA)
•
You have acquired a device ("DEVICE")
that includes software licensed by Ford
Motor Company and its affiliates
("FORD MOTOR COMPANY") from an
affiliate of Microsoft Corporation
("MS") . Those installed software
products of MS origin, as well as
associated media, printed materials,
and "online" or electronic
documentation ("MS SOFTWARE")
are protected by international
intellectual property laws and treaties.
The MS SOFTWARE is licensed, not
sold. All rights reserved.
• The MS SOFTWARE may interface with
and/or communicate with, or may be
later upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY. The additional
software and systems of FORD
MOTOR COMPANY origin, as well as
associated media, printed materials,
and "online" or electronic
documentation ("FORD SOFTWARE")
are protected by international
intellectual property laws and treaties.
The FORD SOFTWARE is licensed, not
sold. All rights reserved. •
The MS SOFTWARE and/or FORD
SOFTWARE may interface with and/or
communicate with, or may be later
upgraded to interface with and/or
communicate with additional software
and/or systems provided by third party
software and service suppliers. The
additional software and services of
third party origin, as well as associated
media, printed materials, and "online"
or electronic documentation ("THIRD
PARTY SOFTWARE") are protected by
international intellectual property laws
and treaties. The THIRD PARTY
SOFTWARE is licensed, not sold. All
rights reserved.
• The MS SOFTWARE, FORD
SOFTWARE and THIRD PARTY
SOFTWARE hereinafter collectively
and individually will be referred to as
"SOFTWARE".
IF YOU DO NOT AGREE TO THIS END
USER LICENSE AGREEMENT ("EULA")
DO NOT USE THE DEVICE OR COPY
THE SOFTWARE. ANY USE OF THE
SOFTWARE, INCLUDING BUT NOT
LIMITED TO USE ON THE DEVICE, WILL
CONSTITUTE YOUR AGREEMENT TO
THIS EULA (OR RATIFICATION OF ANY
PREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE: This
EULA grants you the following license:
• You may use the SOFTWARE as
installed on the DEVICE and as
otherwise interfacing with systems
and/or services provide by or through
FORD MOTOR COMPANY or its third
party software and service providers.
379
Fiesta (CCT), enUSA, Second Printing Appendices

TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, MS, Microsoft
Corporation, third party software or service
providers, their affiliates or suppliers.
PRODUCT SUPPORT: Product support
for the SOFTWARE is not provided by MS,
its parent corporation Microsoft
Corporation, or their affiliates or
subsidiaries. For product support, please
refer to FORD MOTOR COMPANY
instructions provided in the documentation
for the DEVICE. Should you have any
questions concerning this EULA, or if you
desire to contact FORD MOTOR
COMPANY for any other reason, please
refer to the address provided in the
documentation for the DEVICE.
No Liability for Certain Damages:
EXCEPT AS PROHIBITED BY LAW, FORD
MOTOR COMPANY, ANY THIRD PARTY
SOFTWARE OR SERVICES SUPPLIERS,
MS, MICROSOFT CORPORATION AND
THEIR AFFILIATES SHALL HAVE NO
LIABILITY FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. IN NO EVENT SHALL MS,
MICROSOFT CORPORATION AND/OR
THEIR AFFILIATES BE LIABLE FOR ANY
AMOUNT IN EXCESS OF U.S. TWO
HUNDRED FIFTY DOLLARS (U.S.
$250.00).
• THERE ARE NO WARRANTIES OTHER
THAN THOSE THAT MAY EXPRESSLY
BE PROVIDED FOR YOUR NEW
VEHICLE. Adobe
Contains Adobe® [Flash® Player] or
[AIR®] technology by Adobe Systems
Incorporated. This [Licensee Product]
contains [Adobe® Flash® Player]
[Adobe® AIR®] software under license
from Adobe Systems Incorporated,
Copyright ©1995-2009 Adobe
Macromedia Software LLC. All rights
reserved. Adobe, Flash and AIR are
trademarks of Adobe Systems
Incorporated.
End User Notice
Microsoft® Windows® Mobile for
Automotive Important Safety
Information
This system Ford SYNC contains software
that is licensed to Manufacturer FORD
MOTOR COMPANY by an affiliate of
Microsoft Corporation pursuant to a license
agreement. Any removal, reproduction,
reverse engineering or other unauthorized
use of the software from this system in
violation of the license agreement is strictly
prohibited and may subject you to legal
action.
Read and follow instructions:
Before
using your Windows Automotive- based
system, read and follow all instructions
and safety information provided in this end
user manual ("User's Guide"). Not
following precautions found in this User's
Guide can lead to an accident or other
serious consequences.
Keep User's Guide in vehicle: When kept
in the vehicle, the User's Guide will be a
ready reference for you and other users
unfamiliar with the Windows
Automotive-based system. Please make
certain that before using the system for
the first time, all persons have access to
the User's Guide and read its instructions
and safety information carefully.
383
Fiesta (CCT), enUSA, Second Printing Appendices

THE GRACENOTE SOFTWARE, EACH ITEM
OF GRACENOTE DATA AND THE
GRACENOTE CONTENT ARE LICENSED
TO YOU "AS IS". NEITHER GRACENOTE
MAKES ANY REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED,
REGARDING THE ACCURACY OF ANY
GRACENOTE DATA FROM THE
GRACENOTE SERVERS OR GRACENOTE
CONTENT. GRACENOTE COLLECTIVELY
AND SEPARATELY RESERVE THE RIGHT
TO DELETE DATA AND/OR CONTENT
FROM THE COMPANIES' RESPECTIVE
SERVERS OR, IN THE CASE OF
GRACENOTE, CHANGE DATA
CATEGORIES FOR ANY CAUSE THAT
GRACENOTE DEEMS SUFFICIENT. NO
WARRANTY IS MADE THAT EITHER
GRACENOTE CONTENT OR THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS ARE ERROR-FREE
OR THAT THE FUNCTIONING OF THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS WILL BE
UNINTERRUPTED. GRACENOTE IS NOT
OBLIGATED TO PROVIDE YOU WITH ANY
ENHANCED OR ADDITIONAL DATA TYPES
THAT GRACENOTE MAY CHOOSE TO
PROVIDE IN THE FUTURE AND IS FREE
TO DISCONTINUE ITS ONLINE SERVICES
AT ANY TIME. GRACENOTE DISCLAIM ALL
WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE
OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS
OR LOST REVENUES FOR ANY REASON
WHATSOEVER.
© Gracenote 2007.
Vehicle with SYNC only
FCC ID: KMHSG1P1
IC: 1422A-SG1P1
Vehicle with SYNC and MyFord Touch
or MyLincoln Touch
FCC ID: KMHSYNCG2
IC: 1422A-SYNCG2
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.
WARNING
Changes or modifications not
expressively approved by the party
responsible for compliance could
void the user's authority to operate the
equipment. The term "IC" before the radio
certification number only signifies that
Industry Canada technical specifications
were met. The antenna used for this transmitter must
not be co-located or operating in
conjunction with any other antenna or
transmitter.
393
Fiesta (CCT), enUSA, Second Printing Appendices

A
A/C
See: Climate Control........................................... 95
About This Manual...........................................7
ABS See: Brakes........................................................... 130
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 130
Accessories.....................................................377 Exterior style......................................................... 377
Interior style.......................................................... 377
Lifestyle.................................................................. 377
Peace of mind...................................................... 377
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps..........................187 Horizontal Aim Adjustment........................... 188
Vertical Aim Adjustment.................................. 187
Adjusting the Steering Wheel....................61
Airbag Disposal................................................41
Air Conditioning See: Climate Control........................................... 95
Air Vents............................................................95 Center Air Vents.................................................... 95
Side Air Vent.......................................................... 95
Alarm See: Anti-Theft Alarm........................................ 59
Ambient Lighting...........................................69
Anti-Theft Alarm............................................59 Alarm System........................................................ 59
Arming the Alarm................................................. 59
Disarming the Alarm........................................... 59
Triggering the Alarm............................................ 59
Appendices....................................................379
Audible Warnings and Indicators.............82 Exterior Lamps On............................................... 82
Gearshift Lever Not in Park (P)....................... 82
Key in Ignition......................................................... 82
Key Outside Vehicle - Vehicles With Keyless System................................................................ 82
Low Fuel.................................................................. 82
Parking Brake On.................................................. 82
Safety Belt Minder............................................... 82
Audio Control....................................................61
Audio Input Jack...........................................262 Audio System................................................245
General Information......................................... 245
Audio Troubleshooting
..............................263
Audio Unit - Vehicles With: AM/FM/ CD...................................................................246
Alternative Frequencies.................................. 249
Automatic Volume Control............................ 249
Autostore Control.............................................. 249
Sound Button...................................................... 248
Station Preset Buttons.................................... 249
Station Tuning Control.................................... 248
Waveband Button............................................. 248
Audio Unit - Vehicles With: SYNC/AM/ FM/CD..........................................................250
Alternative Frequencies................................... 253
Automatic Volume Control............................ 253
Autostore Control.............................................. 253
Sound Button...................................................... 252
Station Preset Buttons.................................... 252
Station Tuning Control..................................... 252
Waveband Button.............................................. 252
Audio Unit - Vehicles With: Touchscreen Display/Sony Audio System
.................255
Audio Unit - Vehicles With: Touchscreen Display
..........................................................254
Autolamps........................................................66 Windshield Wiper Activated
Headlamps........................................................ 66
Automatic Climate Control........................97 Temperature Control.......................................... 98
Automatic Transmission
............................124
Emergency Park Position Release
Lever.................................................................... 127
Hints on Driving with an Automatic Transmission.................................................... 127
Selector Lever Positions................................... 125
Sport Mode and Manual Shifting.................126
Automatic Transmission Fluid Check.............................................................185
Auxiliary Power Points
...............................109
12 Volt DC Power Point..................................... 109
Location................................................................. 109
B
Bonnet Lock See: Opening and Closing the Hood............177
411
Fiesta (CCT), enUSA, Second Printing Index

Creating a MyKey............................................47
Programming or Changing Configurable
Settings............................................................... 48
Cruise Control..................................................62
Principle of Operation....................................... 139
Cruise control See: Using Cruise Control................................ 139
Cup Holders.....................................................110
Customer Assistance..................................162
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................67
Digital Radio...................................................257 HD Radio Reception and Station
Troubleshooting............................................ 258
Direction Indicators
.......................................68
Driver and Passenger Airbags....................35 Children and Airbags........................................... 35
Proper Driver and Front Passenger Seating Adjustment........................................................ 35
Driver Knee Airbag.........................................39
Driving Aids......................................................141
Driving Hints
...................................................154
Driving Through Water................................155
DRL See: Daytime Running Lamps......................... 67
E
Economical Driving......................................154
Emission Control System...........................119 On-Board Diagnostics (OBD-II)................... 120
Readiness for Inspection/Maintenance (I/M) Testing..................................................... 121
End User License Agreement..................379 SYNC End User License Agreement
(EULA).............................................................. 379
Engine Block Heater
.....................................114
Using the Engine Block Heater....................... 115
Engine Coolant Check................................183 Adding Engine Coolant.................................... 184
Checking the Engine Coolant......................... 183
Recycled Engine Coolant................................. 185
Severe Climates.................................................. 185Engine Immobilizer
See: Passive Anti-Theft System..................... 58
Engine Oil Check...........................................182 Adding Engine Oil............................................... 183
Engine Oil Dipstick - 1.0L EcoBoost™..................................................182
Engine Oil Dipstick - 1.6L Duratec-16V Ti-VCT (Sigma)
..........................................182
Engine Oil Dipstick - 1.6L EcoBoost™..................................................182
Engine Specifications
..................................241
Drivebelt Routing................................................ 241
Entertainment...............................................327 AM/FM Radio...................................................... 328
Bluetooth Audio................................................. 344
Browsing Device Content................................ 327
CD........................................................................\
.... 338
SD Card Slot and USB Port........................... 339
SIRIUS® Satellite Radio (If Activated)........................................................ 333
Supported Media Players, Formats and Metadata Information................................ 344
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
..................................12
Extended Service Plan (ESP).................394 SERVICE PLANS (CANADA ONLY)............395
SERVICE PLANS (U.S. Only)......................... 394
Exterior Mirrors
.................................................72
Fold-Away Exterior Mirrors................................ 73
Integrated Blind Spot Mirrors........................... 73
Power Exterior Mirrors......................................... 72
F
Fastening the Safety Belts..........................27 Safety Belt Extension Assembly.................... 29
Safety Belt Locking Modes............................... 28
Using Safety Belts During Pregnancy...........27
Floor Mats
........................................................155
Fog Lamps - Front See: Front Fog Lamps......................................... 67
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Fog Lamps............................................67
Front Passenger Sensing System............36
Fuel and Refueling........................................116
413
Fiesta (CCT), enUSA, Second Printing Index

Fuel Consumption.........................................119
Calculating Fuel Economy............................... 119
Filling the Tank..................................................... 119
Fuel Filter.........................................................186
Fuel Quality - Gasoline.................................117
Choosing the Right Fuel (Flexible Fuel
Vehicles)............................................................. 117
Choosing the Right Fuel (Gasoline Vehicles)............................................................. 117
Octane Recommendations.............................. 117
Fuel Shutoff
....................................................158
Fuses.................................................................168
Fuse Specification Chart
...........................168
Engine Compartment Fuse Box................... 168
Passenger Compartment Fuse Box.............172
G
Gauges................................................................75 Compass (If Equipped)...................................... 75
Engine Coolant Temperature Gauge.............76
Fuel Gauge.............................................................. 76
General Information on Radio Frequencies...................................................42
Intelligent Access................................................. 42
General Maintenance Information.......396 Multi-Point Inspection..................................... 398
Owner Checks and Services.......................... 397
Protecting Your Investment.......................... 396
Why Maintain Your Vehicle?......................... 396
Why Maintain Your Vehicle at Your Dealership?..................................................... 396
Getting Assistance Outside the U.S. and Canada..........................................................165
Getting the Services You Need................162 Away From Home............................................... 162
Global Opening and Closing.......................71 Global Closing........................................................ 72
Global Opening...................................................... 71
H
Handbrake See: Parking Brake............................................... 131
Hazard Warning Flashers..........................158
Headlamp Exit Delay....................................67
Head Restraints............................................103 Adjusting the Head Restraint........................ 104Heated Seats..................................................107
Heated Windows and Mirrors...................101
Heated Exterior Mirrors..................................... 101
Heated Windows................................................. 101
Heating See: Climate Control........................................... 95
Hill Start Assist..............................................128 Switching the System On and Off...............129
Using Hill Start Assist....................................... 128
Hints on Controlling the Interior Climate
...........................................................98
Cooling the Interior Quickly............................ 100
General Hints......................................................... 98
Heating the Interior Quickly............................. 99
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions................................ 101
Recommended Settings for Cooling .........100
Recommended Settings for Heating...........99
Side Window Defogging in Cold Weather.............................................................. 101
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................. 100
Hints on Driving With Anti-Lock Brakes............................................................130
Hood Lock See: Opening and Closing the Hood............177
I
Ignition Switch
.................................................111
In California (U.S. Only).............................163
Information Displays.....................................83 General Information............................................ 83
Information....................................................352 911 Assist............................................................... 358
Alerts...................................................................... 358
Calendar............................................................... 358
Sirius Travel Link................................................ 356
SYNC Services (If Equipped, United States Only).................................................................. 353
Vehicle Health Report..................................... 360
Information Messages
..................................87
414
Fiesta (CCT), enUSA, Second Printing Index

Satellite Radio..............................................259
Satellite Radio Electronic Serial Number
(ESN)................................................................ 260
Satellite Radio Reception Factors..............260
SIRIUS® Satellite Radio Service.................260
Troubleshooting.................................................. 261
Scheduled Maintenance Record...........404
Scheduled Maintenance..........................396
Seats.................................................................103
Security..............................................................58
Settings............................................................314 Clock........................................................................\
315
Display.................................................................... 315
Settings.................................................................. 318
Sound...................................................................... 316
Vehicle..................................................................... 317
Side Airbags
.....................................................38
Side Curtain Airbags.....................................39
Sitting in the Correct Position..................103
Snow Chains See: Using Snow Chains.................................. 232
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................402
Exceptions........................................................... 403
Speed Control See: Cruise Control............................................ 139
Stability Control............................................133 Principle of Operation....................................... 133
Starter Switch See: Ignition Switch............................................. 111
Starting a Gasoline Engine.........................113 Cold or Hot Engine............................................... 113
Engine Idle Speed after Starting.................... 114
Failure to Start...................................................... 114
Flooded Engine..................................................... 114
Starting and Stopping the Engine............111 General Information............................................ 111
Steering
.............................................................141
Electric Power Steering..................................... 141
Steering Wheel................................................61
Storage Compartments
..............................110
Sunroof See: Moonroof....................................................... 74
Supplementary Restraints System.........34 Principle of Operation........................................ 34Switching Off the Engine............................114
Vehicles With a Turbocharger......................... 114
Symbols Glossary
.............................................7
SYNC™ Applications and Services.......279
911 Assist............................................................... 279
SYNC AppLink.................................................... 285
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, Unites
States Only).................................................... 282
Vehicle Health Report....................................... 281
SYNC™...........................................................264 General Information......................................... 264
SYNC™ Troubleshooting
.........................296
T
Tailgate See: Manual Liftgate........................................... 54
Technical Specifications - 1.0L EcoBoost™................................................200
Capacities............................................................ 200
Specifications...................................................... 201
Technical Specifications - 1.6L Duratec-16V Ti-VCT (Sigma)..............206
Capacities............................................................ 206
Specifications...................................................... 207
Technical Specifications - 1.6L EcoBoost™.................................................203
Capacities............................................................. 203
Specifications..................................................... 204
Technical Specifications See: Capacities and Specifications.............241
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
.......................164
Tire Care............................................................217 Glossary of Tire Terminology.......................... 219
Information About Uniform Tire Quality Grading............................................................... 217
Information Contained on the Tire Sidewall........................................................... 220
Temperature A B C............................................. 218
Traction AA A B C................................................ 218
Treadwear............................................................. 218
Tire Pressure Monitoring System...........232 Changing Tires With a Tire Pressure
Monitoring System....................................... 233
Understanding Your Tire Pressure Monitoring System ...................................... 233
418
Fiesta (CCT), enUSA, Second Printing Index