
Towing the Vehicle with the Front Wheels Suspended
Note:To avoid transmission damage, do not tow your vehicle even a
short distance without suspending rear wheels or removing the axle
shafts or driveshaft.
Note:When towing a vehicle equipped with a tandem axle from the
front, raise the forward rear axle so it can clear the road surface and
secure it to the frame with chains or U-bolts, allowing only the rear rear
axle to contact the road surface. Remove axle shafts from the rear rear
axle assembly. Cover the wheel hub ends to prevent loss of axle lubricant
and entrance of contaminants. Use extreme care in securing the chains
or U-bolts to avoid possible damage to the brake lines, hoses or other
components.
When it is necessary to tow a vehicle with the front wheels suspended,
take extra precautions to avoid transmission or differential damage:
•Remove the axle shafts from the axle assembly to prevent the wheels
from driving the differential and the transmission.
•Cover the wheel hub ends to prevent loss of axle lubricant and
entrance of other contaminants. If you do not remove the axle shafts,
removal of the driveshaft is required.
Towing the Vehicle with the Rear Wheels Suspended
Note:To avoid damage to the cab roof or air deflector when towing your
vehicle backward (rear wheels suspended), remove the air deflector.
Whenever possible, it is preferable to tow a disabled vehicle from the
rear by raising the rear of the chassis. When towing a vehicle with the
rear of the chassis suspended, you must lock the front wheels in the
straight-ahead position.
Vehicles equipped with a manual transmission must have at least 1.0 pint
(0.5 liter) of transmission fluid drained from the case. This prevents the
transmission fluid from entering the clutch housing and saturating the
clutch discs. Make sure to replace the transmission fluid before returning
your vehicle to service.
Towing Vehicles Equipped with a Driver-controlled Differential
Lock
Note:If you have to tow your vehicle to a service facility with the drive
axle wheels on the ground, it is necessary to remove the axle shafts
before towing your vehicle.
172Towing
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Canadian_French(fr_can)

A. Side gear
B. Differential (plain) case half
C. Shift collar in the locked position
D. Actuator assembly and shift fork
E. Axle shaft
F. Interference between the shift
collar and housing
G. Shift collar in the unlocked
position
H. Outer splines: axle shaft to collar
I. Shift collar and differential case
splines
J. Inner splines: axle shaft to side
gear
Removing Axle Shafts before Towing
1. Shift the main differential to the unlocked (disengaged) position; the
differential lock light turns off.
2. Remove the cap screws and washers or stud nuts and washers from
flanges of both axle shafts.
3. Loosen the tapered dowels in the flanges of both axle shafts by
holding a 1
1 2inch diameter brass drift or hammer against the axle
shaft center and hitting it with a five or six pound hammer.Note:Do
not use a chisel or wedge to loosen the axle shafts and dowels. Use
of a chisel or wedge can damage the hub, axle shafts and oil seals.
4. Remove the tapered dowels and both axle shafts from the axle
assembly.
5. Assemble a cover over openings of both wheel ends to prevent loss of
lubricant and keep dirt away from the wheel bearing cavities.
Note:One of the axle shafts has two sets of splines. One set to engage
with the differential side gear and one set to engage with the shift collar
for the differential lock. It may be necessary to rotate the shaft slightly
to align the gear spline teeth with the shift collar teeth in order to
remove the axle shaft.
E
D
CB
A
J
IH
G
F
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Canadian_French(fr_can)

Installing the Axle Shafts
1. Remove the covers from the wheel ends.
2. Shift the differential lock to the unlocked (disengaged) position.
3. Install the axle shafts.
•Place the gaskets on the wheel hub studs.
•Push the right-hand axle shaft and gasket into the wheel end and
housing until the shaft stops against the differential shift collar.
•Push down and in on the axle shaft flange and rotate the shaft
until the splines of the shaft and shift collar are engaged.
•Push the axle shaft further into the housing until the shaft stops
against the differential side gear.
•Push down on the axle shaft flange and rotate the shaft until the
splines of the shaft and side gear engage.
•Push the axle shaft completely into the housing until the axle
shaft flange and the gasket are flush against the wheel hub.
•Install the left-hand axle shaft and gasket into the wheel end.
4. If tapered dowels are required, install them at each stud and into the
flange of the axle shaft. Use a punch or drift and hammer, if needed.
5. Install the fasteners and tighten to correct torque value. See the
Workshop Manual.
174Towing
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Canadian_French(fr_can)

ROADSIDE ASSISTANCE
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty and is not
applicable to vehicles sold in Canada. The services are available:
•24-hours, seven days a week
•for the New Vehicle Limited Warranty period (U.S.) of two years
(unlimited miles).
Roadside assistance covers:
•battery jump start
•lock-out assistance (Key replacement cost is the customer’s
responsibility.)
•towing – Ford eligible vehicles towed to an authorized dealer within
35 miles (56 kilometers) of the disablement location or to the nearest
authorized dealer. If a member requests to be towed to an authorized
dealer more than 35 miles (56 kilometers) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles Sold in the U.S.: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s information
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company reimburses a reasonable amount for towing to the nearest
dealership within 35 miles (56 kilometers). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
are asked to submit their original receipts.
Roadside Emergencies177
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Safety information ....................287
Safety restraints ........ 42–44, 46–47
Belt-Minder® ............................47
extension assembly ..................46
for adults .......................42–44, 46
for children .........................25, 30
safety belt maintenance ...........50
seat belt maintenance ..............50
warning light and chime ..........47
Safety restraints - LATCH
anchors ........................................36
Safety seats for children ......25, 30
Safety Compliance
Certification Label ....................273
Seat belts (see Safety
restraints) ....................................42
Seats
child safety seats ................25, 30
front seats .................................85
heated ........................................89
Selecting your media source
(USB, Line in, BT audio) .........318
Setting the clock ...............277–278
Spark plugs,
specifications .....................254, 272
Specification chart,
lubricants ...................................255
Starting your vehicle ............93, 95
jump starting ..........................178
Steering .....................................204
Steering wheel ............................53
controls ......................................53
tilting .........................................53
Suspension ........................162, 206
SYNC® AppLink™ ...................313
SYNC® customer support ........286
SYNC® Services ........................305T
Tail lamps
bulb replacement ....................231
Temperature control (see
Climate control) ..........................76
Text messaging .........................298
Text messaging (sending,
downloading, deleting) .....298, 300
Tilt steering wheel ......................53
Tires ...........................................243
Towing .......................................167
trailer towing ..........................167
wrecker ....................................171
Traction control ........................155
Traffic, Directions and
Information ................................305
Transmission .....................122, 126
automatic operation ...............126
brake-shift interlock (BSI) ....127
fluid, checking and adding
(automatic) .............................215
fluid, checking and adding
(manual) .................................218
fluid, refill capacities ..............268
lubricant specifications ..........255
manual operation ....................122
Turn signal ..................................57
U
Upfitter controls .......................164
UREA .........................................110
USB port ....................................282
Using privacy mode ..................294
382Index
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Canadian_French(fr_can)

V
Vehicle health report ................311
Vehicle Identification Number
(VIN) ..................................272, 274
Vehicle loading ..........................166
Ventilating your vehicle .............94
Voice commands in media
mode ..........................................315
Voice commands in phone
mode ..........................................292W
Warning lights (see Lights) .......67
Washer fluid ..............................224
Water, Driving through .............176
Wheels .......................................249
Windows
power .........................................58
Windshield washer fluid and
wipers ..........................................54
checking and adding fluid .....224
replacing wiper blades ...........228
Wrecker towing .........................171
Index383
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Canadian_French(fr_can)