2015 FORD F450 ad blue

If a crash deploys an airbag, excluding knee
airbags and rear inflatable safety belts
where fitted or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 36). Important information
regarding airbag deployment is in this
chapter.
See
Roadside Emergencies (page 212).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Touch
Apps > 911 Assist, then select On. You can also access 911 Assist
by:
• Pressing the Settings icon >
Settings
> Phone > 911 Assist, or
• Pressing the Settings icon > Help > 911
Assist
.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident. •
You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
409
Super Duty (), enUSA MyFord Touch
™
(If Equipped)E142608 E142607

Phone issues
Possible solution(s)
Possible cause(s)
Issue
Use the SYNCmyphone
feature available on the
website.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
This may be a limitation on
your phone's capability.
The system says Phonebook
Downloaded but the
phonebook in SYNC is
empty or missing contacts.
If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or
special ring tones associ-
ated with the missing
contact.
Depending upon your phone,
you may have to grant SYNC
permission to access your
phonebook contacts. Make
sure to confirm when
prompted by your phone
during the phonebook
download.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
I am having trouble
connecting my phone to
SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
Try deleting your device
from SYNC, deleting SYNC
from your device and trying
again.
Check the security and auto
accept and prompt always
settings relative to the SYNC
Bluetooth connection on
your phone.
Update your device's firm-
ware.
Turn off the Auto phone-
book download setting.
423
Super Duty (), enUSA MyFord Touch
™ (If Equipped)

Phone issues
Possible solution(s)
Possible cause(s)
Issue
You can also preform the
MyFord Touch reset
procedure.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not
working on SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction. USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
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Super Duty (), enUSA MyFord Touch
™ (If Equipped)

USB and media issues
Possible solution(s)
Possible cause(s)
Issue
You can also preform the
MyFord Touch reset
procedure.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play. Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)
Possible cause(s)
Issue
This is a free feature, but you
must first register online to
use it.
You did not activate your
account on the website.
You may have the wrong
VIN (vehicle identification
number) listed.
I received a text that I did
not activate Vehicle Health
Report.
Make sure that your VIN is
correctly listed in your
account.
When you register your
account, you must choose a
preferred dealer. If it already
lists a dealer, try selecting
another dealer and logging
out. Log back in, change it
back to your preferred
dealer, and retrieve the
report.
The preferred dealer
information did not load
correctly.
I am unable to retrieve the
report on the website, or I
receive a system error.
Update your cellular number
in your account on the
website.
This could be due to your
phone's compatibility.
Bad signal strength.
I am unable to submit a
report.
Make sure you have full
signal strength and that your
Bluetooth volume level has
been turned up.
You did not register your
phone correctly on the
website.
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Super Duty (), enUSA MyFord Touch
™ (If Equipped)

E
Economical Driving.....................................207
Electronic Locking Differential................162 Activating the Electronic Locking
Differential....................................................... 162
Emission Control System
..........................144
On-Board Diagnostics (OBD-II).................... 145
Readiness for Inspection/Maintenance (I/M) Testing................................................... 145
End User License Agreement..................433 SYNC End User License Agreement
(EULA).............................................................. 433
Engine Block Heater.....................................137 Using the Engine Block Heater...................... 138
Engine Coolant Check
...............................236
Adding Engine Coolant.................................... 237
Recycled Engine Coolant................................ 237
Severe Climates................................................. 238
What You Should Know About Fail-Safe Cooling.............................................................. 238
Engine Immobilizer See: Passive Anti-Theft System.................... 60
Engine Oil Check
..........................................235
Adding Engine Oil.............................................. 235
Engine Oil Dipstick......................................235
Engine Specifications
.................................301
Drivebelt Routing................................................ 301
Entertainment...............................................379 A/V Inputs............................................................ 395
AM/FM Radio....................................................... 381
Bluetooth Audio................................................. 394
Browsing Device Content................................ 379
CD........................................................................\
... 390
SD Card Slot and USB Port............................ 391
SIRIUS® Satellite Radio (If Activated)....................................................... 386
Supported Media Players, Formats and Metadata Information................................ 394Essential Towing Checks
...........................195
Before Towing a Trailer.................................... 202
Hitches.................................................................... 197
Integrated Trailer Brake Controller..............198
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 203
Safety Chains....................................................... 198
Trailer Brakes....................................................... 198
Trailer Lamps....................................................... 202
Trailer Towing Connector................................ 196
Using a Step Bumper (If Equipped)...........202
Using the Rear View Camera To Align Your Trailer Hitch..................................................... 196
When Towing a Trailer..................................... 202
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................14
Extended Service Plan (ESP).................455 SERVICE PLANS (CANADA ONLY)............456
SERVICE PLANS (U.S. Only)......................... 455
Exterior Mirrors
.................................................72
Clearance Lamps.................................................. 73
Fold-Away Exterior Mirrors................................ 73
Heated Exterior Mirrors....................................... 73
Memory Mirrors..................................................... 73
Power Exterior Mirrors......................................... 72
Telescoping Mirrors.............................................. 74
F
Fastening the Safety Belts..........................29 Fastening the Cinch Tongue............................ 30
Safety Belt Extension Assembly...................... 31
Safety Belt Locking Modes............................... 30
Using Safety Belts During Pregnancy...........30
Using the Safety Belt with Cinch Tongue (Front Center and Rear Center Seats
Only).................................................................... 29
Floor Mats
......................................................208
Fog Lamps - Front See: Front Fog Lamps........................................ 69
Foot Pedals See: Adjusting the Pedals................................. 65
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Four-Wheel Drive..........................................153
Front Fog Lamps............................................69
Front Seat Armrest.......................................122
475
Super Duty (), enUSA Index