2015 FORD F450 USB port

Phone issues
Possible solution(s)
Possible cause(s)
Issue
You can also preform the
MyFord Touch reset
procedure.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not
working on SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction. USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
424
Super Duty (), enUSA MyFord Touch
™ (If Equipped)

USB and media issues
Possible solution(s)
Possible cause(s)
Issue
You can also preform the
MyFord Touch reset
procedure.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play. Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)
Possible cause(s)
Issue
This is a free feature, but you
must first register online to
use it.
You did not activate your
account on the website.
You may have the wrong
VIN (vehicle identification
number) listed.
I received a text that I did
not activate Vehicle Health
Report.
Make sure that your VIN is
correctly listed in your
account.
When you register your
account, you must choose a
preferred dealer. If it already
lists a dealer, try selecting
another dealer and logging
out. Log back in, change it
back to your preferred
dealer, and retrieve the
report.
The preferred dealer
information did not load
correctly.
I am unable to retrieve the
report on the website, or I
receive a system error.
Update your cellular number
in your account on the
website.
This could be due to your
phone's compatibility.
Bad signal strength.
I am unable to submit a
report.
Make sure you have full
signal strength and that your
Bluetooth volume level has
been turned up.
You did not register your
phone correctly on the
website.
425
Super Duty (), enUSA MyFord Touch
™ (If Equipped)

E
Economical Driving.....................................207
Electronic Locking Differential................162 Activating the Electronic Locking
Differential....................................................... 162
Emission Control System
..........................144
On-Board Diagnostics (OBD-II).................... 145
Readiness for Inspection/Maintenance (I/M) Testing................................................... 145
End User License Agreement..................433 SYNC End User License Agreement
(EULA).............................................................. 433
Engine Block Heater.....................................137 Using the Engine Block Heater...................... 138
Engine Coolant Check
...............................236
Adding Engine Coolant.................................... 237
Recycled Engine Coolant................................ 237
Severe Climates................................................. 238
What You Should Know About Fail-Safe Cooling.............................................................. 238
Engine Immobilizer See: Passive Anti-Theft System.................... 60
Engine Oil Check
..........................................235
Adding Engine Oil.............................................. 235
Engine Oil Dipstick......................................235
Engine Specifications
.................................301
Drivebelt Routing................................................ 301
Entertainment...............................................379 A/V Inputs............................................................ 395
AM/FM Radio....................................................... 381
Bluetooth Audio................................................. 394
Browsing Device Content................................ 379
CD........................................................................\
... 390
SD Card Slot and USB Port............................ 391
SIRIUS® Satellite Radio (If Activated)....................................................... 386
Supported Media Players, Formats and Metadata Information................................ 394Essential Towing Checks
...........................195
Before Towing a Trailer.................................... 202
Hitches.................................................................... 197
Integrated Trailer Brake Controller..............198
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 203
Safety Chains....................................................... 198
Trailer Brakes....................................................... 198
Trailer Lamps....................................................... 202
Trailer Towing Connector................................ 196
Using a Step Bumper (If Equipped)...........202
Using the Rear View Camera To Align Your Trailer Hitch..................................................... 196
When Towing a Trailer..................................... 202
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................14
Extended Service Plan (ESP).................455 SERVICE PLANS (CANADA ONLY)............456
SERVICE PLANS (U.S. Only)......................... 455
Exterior Mirrors
.................................................72
Clearance Lamps.................................................. 73
Fold-Away Exterior Mirrors................................ 73
Heated Exterior Mirrors....................................... 73
Memory Mirrors..................................................... 73
Power Exterior Mirrors......................................... 72
Telescoping Mirrors.............................................. 74
F
Fastening the Safety Belts..........................29 Fastening the Cinch Tongue............................ 30
Safety Belt Extension Assembly...................... 31
Safety Belt Locking Modes............................... 30
Using Safety Belts During Pregnancy...........30
Using the Safety Belt with Cinch Tongue (Front Center and Rear Center Seats
Only).................................................................... 29
Floor Mats
......................................................208
Fog Lamps - Front See: Front Fog Lamps........................................ 69
Foot Pedals See: Adjusting the Pedals................................. 65
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Four-Wheel Drive..........................................153
Front Fog Lamps............................................69
Front Seat Armrest.......................................122
475
Super Duty (), enUSA Index

Towing...............................................................191
Traction Control.............................................167
Principle of Operation....................................... 167
Trailer Sway Control....................................192
Transfer Case Fluid Check........................242
Transmission Code Designation............304
Transmission ...................................................
147
Transmission See: Transmission............................................... 147
Transporting the Vehicle
..........................204
U
Under Hood Overview - 6.2L...................233
Under Hood Overview - 6.8L..................234
Universal Garage Door Opener................124 CAR2U® Home Automation System..........124
HomeLink Wireless Control System............127
USB Port
...........................................................321
Using Cruise Control....................................178 Switching Cruise Control Off.......................... 178
Switching Cruise Control On.......................... 178
Using Four-Wheel Drive
.............................153
4WD Indicator Lights........................................ 154
Driving Off-Road With Truck and Utility Vehicles.............................................................. 157
Electronic Shift-On-the-Fly (ESOF) 4WD system................................................................ 153
How Your Vehicle Differs From Other Vehicles.............................................................. 157
Manual Shift On Stop (MSOS) 4WD system................................................................ 153
Using a Manual Shift On Stop (MSOS) 4wd system............................................................... 154
Using the Electronic Shift on the Fly 4WD system............................................................... 156
Using Hill Descent Control.........................172 Hill descent modes............................................. 172
Using MyKey With Remote Start Systems..........................................................55
Using Snow Chains.....................................282
Using Stability Control
...............................169
AdvanceTrac® with Roll Stability Control ™
(RSC®).............................................................. 169Using SYNC™ With Your Media
Player............................................................345
Accessing Your Play Menu............................. 349
Connecting Your Digital Media Player to the USB Port.......................................................... 345
Media Menu Features...................................... 348
Media Voice Commands................................ 346
System Settings.................................................. 351
What's Playing?................................................. 346
Using SYNC™ With Your Phone.............327 Accessing Features through the Phone
Menu................................................................... 331
Accessing Your Phone Settings.................... 334
Making Calls........................................................ 330
Pairing a Phone for the First Time...............328
Pairing Subsequent Phones.......................... 328
Phone Options during an Active Call.........330
Phone Voice Commands................................ 328
Receiving Calls................................................... 330
System Settings................................................. 335
Text Messaging................................................... 333
Using Traction Control
................................167
System Indicator Lights and
Messages.......................................................... 168
Using Voice Recognition...........................325 Initiating a Voice Session................................ 325
System Interaction and Feedback..............326
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................219
V
Vehicle Care
...................................................255
General Information......................................... 255
Vehicle Certification Label.......................303
Vehicle Identification Number................303
Vehicle Storage............................................260 Battery.................................................................... 261
Body....................................................................... 260
Brakes..................................................................... 261
Cooling system.................................................... 261
Engine..................................................................... 261
Fuel system........................................................... 261
General.................................................................. 260
Miscellaneous...................................................... 261
Removing Vehicle From Storage.................. 261
Tires........................................................................\
. 261
481
Super Duty (), enUSA Index