2015 FORD F450 service reset

SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate the
interference and the audio system may mute.
Satellite radio signal interfer-
ence Troubleshooting tips
Action
Cause
Radio display
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring...
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Sat Fault/SIRIUS System
Failure.
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel.
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel.
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.
No Signal.
388
Super Duty (), enUSA MyFord Touch
™ (If Equipped)

Troubleshooting tips
Action
Cause
Radio display
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating.
Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Call SIRIUS
1-888-539-7474.
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found. Check Channel
Guide.
No action required.
SIRIUS has updated the
channels available for your
vehicle.
Subscription Updated.
SIRIUS Satellite Radio Voice
Commands If you are listening to SIRIUS
satellite radio, press the voice
button on the steering wheel
controls. When prompted, say any of the
following commands.
If you are not listening to SIRIUS satellite
radio, press the voice button and, after the
tone, say "SIRIUS", then any of the
following commands. "SIRIUS"
"" "Preset <#>" "SAT"
"SAT preset <#>" "SAT 1"
"SAT 1 Preset <#>" "SAT 2" "SIRIUS"
"SAT 2 preset <#>" "SAT 3"
"SAT 3 preset <#>" "Sirius <0-223>" "Sirius off""Sirius on"
"Sports game" *
"Tune" **
"Help"
* If you have said "Sports game", see the
following "Sports game" chart.
** If you have said "Tune", see the following
"Tune" chart.
389
Super Duty (), enUSA MyFord Touch
™ (If Equipped)E142599

USB and media issues
Possible solution(s)
Possible cause(s)
Issue
You can also preform the
MyFord Touch reset
procedure.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play. Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)
Possible cause(s)
Issue
This is a free feature, but you
must first register online to
use it.
You did not activate your
account on the website.
You may have the wrong
VIN (vehicle identification
number) listed.
I received a text that I did
not activate Vehicle Health
Report.
Make sure that your VIN is
correctly listed in your
account.
When you register your
account, you must choose a
preferred dealer. If it already
lists a dealer, try selecting
another dealer and logging
out. Log back in, change it
back to your preferred
dealer, and retrieve the
report.
The preferred dealer
information did not load
correctly.
I am unable to retrieve the
report on the website, or I
receive a system error.
Update your cellular number
in your account on the
website.
This could be due to your
phone's compatibility.
Bad signal strength.
I am unable to submit a
report.
Make sure you have full
signal strength and that your
Bluetooth volume level has
been turned up.
You did not register your
phone correctly on the
website.
425
Super Duty (), enUSA MyFord Touch
™ (If Equipped)