ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
277
F-150 (), enUSA, First Printing Roadside Emergencies
For a complete listing of the accessories
that are available for your vehicle, please
contact an authorized dealer or visit our
online store at www.Accessories.Ford.com
(United States only).
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Genuine Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
accessory through the warranty that
provides the greatest benefit:
•
24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Hood deflector.
• Chrome exhaust tips.
• Side window deflectors.
• Running boards.
• Splash guards.
• Custom graphics*.
Interior style
• Ambient lighting.
• Floor mats.
• Electrochromatic
compass/temperature interior mirror.
• Leather-trimmed interior seating*.
Lifestyle
• Smoker's package.
• Bedliners and bedmats.
• Bed ramps.
• Bed side step. •
Towing mirrors.
• Bed extender.
• Tonneau covers*.
• Interior cargo organization and
management.
• Racks and carriers*.
• Truck bed camping tent*.
• Sportliner cargo liner*.
• Rear-seat entertainment*.
• Trailer brake controller.
• Hitch balls and towbars.
• Truck bed cargo organization and
management.
• Trailer hitches, wiring harnesses and
accessories.
Peace of mind
• Keyless entry keypad.
• Vehicle security systems.
• Protective seat covers*.
• Locking gas plug for capless fuel
system.
• Bumper- and hitch-mounted parking
sensors*.
• Remote start.
• Wheel locks.
• Wheel well liners.
• Bed hooks*.
• Back-up alarm*.
• Tool or cargo boxes*.
499
F-150 (), enUSA, First Printing Accessories
