
Switching 911 Assist On or Off
1. Press the phone button to enter the
phone menu.
2. Scroll to select 911 Assist.
3. Press OK to confirm and enter the 911
Assist menu.
4. Scroll to select between On or Off.
5. Press
OK when the desired option
appears in the radio display. Set On or
Set Off
appears in the display as
confirmation.
Off selections include:
• Off with reminder: Provides a display
and voice reminder at phone
connection at vehicle start.
• Off without reminder: Provides a
display reminder only without a voice
reminder at phone connection.
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle
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911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation before use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature. Note:
This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals.
The system allows you to check your
vehicle's overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections
by an authorized dealer that still need
servicing.
You can run a report (after your vehicle has
been running a minimum of 60 seconds)
by pressing the voice button and saying
"Vehicle Health Report", or pressing the
phone button.
To run a report using the phone button:
1. Press the phone button to enter phone
menu.
2. Scroll to select Vehicle Health, and then press OK.
3. Scroll to select from the following options:
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If a crash deploys an airbag, excluding knee
airbags and rear inflatable safety belts
where fitted or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 47). Important information
regarding airbag deployment is in this
chapter.
See
Roadside Emergencies (page 277).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Touch
Apps > 911 Assist, then select On. You can also access 911 Assist
by:
• Pressing the Settings icon >
Settings
> Phone > 911 Assist, or
• Pressing the Settings icon > Help > 911
Assist
.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident. •
You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
485
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™
(If Equipped)E142608 E142607

911 Assist May Not Work If:
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, United States Only) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information.
• Scheduled maintenance.
• Open recalls and Field Service Actions.
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health Report.
486
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™ (If Equipped)E142608

Information Messages................................120
4WD........................................................................\
. 132
Active Park............................................................ 120
Adaptive Cruise Control.................................... 121
AdvanceTrac and Traction Control...............121
Airbag...................................................................... 122
Alarm and Security............................................. 122
Battery and Charging System........................ 123
Blind Spot Information and Cross Traffic Alert System.................................................... 123
Collision Warning System................................ 124
Doors and Locks.................................................. 124
Driver Alert............................................................. 124
Drivetrain................................................................ 124
Engine...................................................................... 125
Fuel........................................................................\
... 125
Keys and Intelligent Access............................ 125
Lane Keeping System....................................... 126
Maintenance......................................................... 127
MyKey...................................................................... 127
Off Road................................................................. 128
Park Aid.................................................................. 129
Park Brake............................................................. 129
Power Steering.................................................... 130
Remote Start....................................................... 130
Seats....................................................................... 130
Starting System ................................................. 130
Tire Pressure Monitoring System................... 131
Trailer........................................................................\
131Installing Child Seats....................................20
Child Seats.............................................................. 20
Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety
Seats.................................................................... 29
Front Seat Tether Strap Attachment (Regular Cab)................................................... 30
Rear Seat Tether Strap Attachment (Crew Cab and Super Cab)...................................... 30
Use of Inboard Lower Anchors from the Outboard Seating Positions (Center
Seating Use) .................................................... 28
Using Inflatable Safety Belts (Rear Seat Outboard Positions)...................................... 25
Using Lap and Shoulder Belts (Except Front Center Position of Super Cab and Crew
Cab)....................................................................... 21
Using Lap and Shoulder Belts (Front Center Position of Super Cab and Crew
Cab)...................................................................... 23
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 27
Using Tether Straps............................................. 29
Instrument Cluster.........................................97
Instrument Lighting Dimmer.....................84
Instrument Panel Overview.........................17
Interior Lamps
.................................................88
Front Interior Lamps........................................... 88
Rear Interior Lamps (If Equipped)................89
Interior Mirror...................................................94 Auto-Dimming Mirror......................................... 94
Introduction.........................................................7
J
Jump Starting the Vehicle........................279 Connecting the Jumper Cables.................... 279
Jump Starting..................................................... 280
Preparing Your Vehicle..................................... 279
Removing the Jumper Cables...................... 280
K
Keyless Entry
...................................................68
SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 68
Keyless Starting............................................160 Ignition Modes...................................................... 161
540
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W
Warning Lamps and Indicators..............100
Adaptive Cruise Control.................................. 100
Anti-Lock Braking System.............................. 100
Automatic High Beam...................................... 100
Auto Start-stop.................................................. 100
Battery..................................................................... 101
Blind Spot Monitor.............................................. 101
Brake System........................................................ 101
Check 4X4.............................................................. 101
Cruise Control....................................................... 101
Direction Indicator............................................... 101
Door Ajar................................................................. 101
Electric Park Brake.............................................. 101
Electronic Locking Differential....................... 101
Engine Coolant Temperature.......................... 101
Engine Oil.............................................................. 102
Fasten Safety Belt.............................................. 102
Four-Wheel Drive Indicators.......................... 102
Front Airbag.......................................................... 102
Front Fog Lamps................................................ 102
High Beam............................................................. 102
Hill Descent........................................................... 102
Low Fuel Level..................................................... 103
Low Tire Pressure Warning............................. 103
Parking Lamps..................................................... 103
Powertrain Malfunction/Reduced Power/Electronic Throttle Control.........103
Service Engine Soon.......................................... 103
Sport Mode........................................................... 103
Traction and Stability Control....................... 103
Traction and Stability Control Off...............104
Transmission Tow/Haul................................... 104
Washer Fluid Check...................................308
Washers See: Cleaning the Exterior............................... 319
See: Wipers and Washers.................................. 81
Waxing.............................................................320
Wheel Nuts See: Changing a Road Wheel....................... 350
Wheels and Tires..........................................327 General Information.......................................... 327
Technical Specifications................................. 358
Windows and Mirrors...................................90
Windshield Washers.....................................82 Windshield Wipers.........................................81
Speed dependent wipers (if
equipped)........................................................... 81
Wipers and Washers......................................81
546
F-150 (), enUSA, First Printing Index